This role has responsibility for supporting the governance, monitoring and reporting of the Outsourcing framework for SSGA Europe and will be tasked with ensuring that this oversight is aligned with regulatory expectations and internal State Street global policy and standards.
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- Monitor and maintain the integrity of the legal entity outsourcing inventory.
- Assist with the upkeep and execution of all outsourcing agreements / contracts, SLAs and annual outsourcing risk assessments ensuring they are accurate and in line with Outsourcing Policy.
- Produce quarterly outsourcing metric packs.
- Assist and ensure outsourcing relationship owners are meeting their obligations and provide challenge and escalation within the Outsourcing Program as appropriate.
- Assist in the maintenance of the outsourcing framework model aligned to Central Bank of Ireland expectations.
- Assist the execution and maintenance of the due diligence program of our outsourcing agents and reporting to the relevant governance forums and documentation of same.
- Assist in the management of sub optimal service issues / incidents, their recording for governance purposes, escalation to the relevant forums and resolution / follow up where required with outsourcing relationship owners / service provider RMs.
Skills:
- Strong analytical capabilities and a positive organised approach.
- Excellent attention to detail.
- Strong interpersonal and written presentations skills
- Applications; Excel, PowerPoint
Background
- Degree qualified (or equivalent) with a financial or analytical discipline preferred.
Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003