Role: Payment Specialist
Company: Barclaycard
Are you a driven professional looking to make an impact in the B2B payments space? Barclaycard is seeking a dedicated Payment Specialist to focus on generating, acquiring, and retaining new B2B customers onto our payment solutions.
In this dynamic, phone-based role, you will be targeted on your output, including your conversion rates, while consistently upholding Barclaycard's values. This is an excellent opportunity to develop key skills in discussing client needs, building strong relationships, handling objections, and successfully closing sales.
Key Responsibilities
Support the Customer Strategy across Payment Solutions.
Call existing business customers to identify which Payment Solutions could best support their operations.
Cross-sell, up-sell, and implement solutions within the Business Payments (SME) market to achieve challenging goals and objectives.
Actively sell the full range of Barclaycard Payment solutions in a quality manner, ensuring all key processes are followed.
Assist in progressing customer applications within new businesses.
Answer questions accurately and professionally, listening to develop rapport with clients and taking all necessary action to resolve enquiries.
Provide the highest levels of customer service, handling any issues to agreed service levels.
Accept full accountability for governance and compliance.
Participate in additional activities to support the management team, such as analysis and focus groups.
What You Will Develop
You will master the art of:
Ensuring strict compliance while driving commercial success.
Retaining clients and proactively looking for new opportunities.
Overcoming objections and confidently closing for the application or sale.
Ready to take the next step in your career with Barclaycard? Apply today and help us shape the future of B2B payments!
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