- The Opportunity: In this role, you will provide essential first-level technical support, managing incidents and service requests across a fast-paced environment. You will bridge end-users and higher-level technical teams, taking ownership of ticketing workflows via Jira Service Desk while maintaining the overall health and stability of core Windows Server environments.Your ImpactIncident & Request Management: Utilize Jira Service Desk to log, track, and reThe Opportunity: In this role, you will provide essential first-level technical support, managing incidents and service requests across a fast-paced environment. You will bridge end-users and higher-level technical teams, taking ownership of ticketing workflows via Jira Service Desk while maintaining the overall health and stability of core Windows Server environments.Your ImpactIncident & Request Management: Utilize Jira Service Desk to log, track, and re
