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    1 Contract job found in East of England

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    • digital service desk team leader

      • chelmsford, east of england
      • contract
      • £18.00 - £20.44 per hour, Inside IR35
      Role : Digital Service Desk Team LeaderType : Contract Inside IR35Location: Norwich OR ChelmsfordMod of work : OnsiteJOB SUMMARYKey Responsibilities:Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management.Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution.Acting as the first point of senior escalation for Band
      posted 3 june 2026
      Role : Digital Service Desk Team LeaderType : Contract Inside IR35Location: Norwich OR ChelmsfordMod of work : OnsiteJOB SUMMARYKey Responsibilities:Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management.Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution.Acting as the first point of senior escalation for Band
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