Regional Facilities Manager
Location: London
Salary: 45,000 - 50,000
Employment: FTC 12 months
Responsibilities:
● Lead operational matters, ensuring high standards for property cleaning, repair, and
presentation.
● Conduct regular, documented site inspections, uploading reports promptly.
...
● Maintain property safety and security, arranging and supervising maintenance
through service providers.
● Regularly review operational processes for compliance and best practice.
● Ensure all on-site equipment is serviceable and maintained per manufacturer
recommendations.
● Implement car park management strategies to maximize customer parking.
● Deliver all services within pre-agreed budgets, handling tenders and raising orders.
● Assist with drafting service charge budgets.
● Serve as the primary point of contact for issues raised by occupiers, customers, and
through the helpline/website, resolving them quickly and efficiently.
● Regularly visit and liaise with occupiers to build strong relationships and resolve
service issues.
● Conduct inspections to ensure occupiers comply with repair, maintenance, and other
management regulations.
● Report significant changes in occupational status, alterations, or unauthorized works
to senior management
● Develop close working relationships with all suppliers and service partners, ensuring
they understand required standards and our aspiration to create preferred places.
● Ensure all service partner site staff are trained to provide high-quality customer
service and understand their role in delivering the best possible customer experience.
● Establish appropriate external relationships to represent the interests of the owner
and occupiers in the wider community.
● Implement and monitor each site's environmental strategy, including waste and
energy management, to meet environmental and sustainability targets.
● Monitor and respond to issues affecting staff wellbeing.
● Ensure any charities working on site are authorized, and all relevant paperwork and
fundraising totals are logged on the landlord's system.
● Implement the HSE policy, ensuring all on-site staff are aware of their responsibilities
and duties.
● Update the health & safety online reporting system, ensuring all certifications and
identified actions are completed within allocated timeframes.
● Ensure a full set of risk assessments exists for each property, and permits are issued
where required.
● Help prepare and ensure readiness of business continuity plans.
● Update site notice boards and ensure occupier contact details are current, along with
up-to-date contact details for appropriate management.
● Support on-site management in upholding the highest operational standards.
● Offer expert advice on technical solutions for maintenance issues and service provision,
assisting with implementation as needed.
● Provide guidance to ensure properties remain safe and compliant.
● Respond to site incidents or emergencies, reporting back promptly to relevant
personnel.
● Stay current with industry knowledge and innovations by attending relevant CPD,
conferences, and trade shows. You'll also recommend improvements to our properties
that enhance service or efficiency.
About You
Essential:
● Proven experience delivering high-quality facilities management services in a
customer-focused, complex, and demanding environment.
● A strong technical background and practical experience in both hard and and soft
services.
● Excellent communication skills, able to engage effectively with colleagues at all levels,
external stakeholders, and contractors.
● Solid knowledge of health and safety regulations and best practices for site
management.
● IOSH qualified.
● Flexible and adaptable to evolving business requirements.
● Ability to deliver value and operate within set budgets.
● Experience in multi-site facilities management.
Desirable:
● Experience working in retail or leisure.
● BIFM qualification or equivalent.
● NEBOSH certificate.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
