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      • london, london
      • contract
      • £20,000 - £20,475, per year, Overtime
      • randstad business support
      JOB TITLE: Customer Care Coordinator - RemotePAY RATE: £20,750 per annum (lots of overtime available)LOCATION: Maidenhead/Sittinbourne for training, then the role will become remoteTYPE: 12 month contract Are you experienced in customer service? Do you have experience taking inbound calls? Our client is a major medical product manufacturer and they are looking for a customer care coordinator. The purpose of this role is to take calls from customers regarding their products and advise troubleshooting methods. The ideal candidate will be empathetic and will be able to work from home. Preferred requirements: Previous call centre experienceHealthcare background would be advantageous but is not necessary as thorough training will be provided Responsibilities:Contacting patients monthly via telephone and email to check their stocks and arrange deliveriesLiaising with healthcare professionals and GP'sResolve queries from patients, dieticians, GP's and Pharmacies If this sounds like something you are interested in hearing more about - please apply with an up to date CV today!Randstad Business Support is acting as an Employment Agency in relation to this vacancy.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      JOB TITLE: Customer Care Coordinator - RemotePAY RATE: £20,750 per annum (lots of overtime available)LOCATION: Maidenhead/Sittinbourne for training, then the role will become remoteTYPE: 12 month contract Are you experienced in customer service? Do you have experience taking inbound calls? Our client is a major medical product manufacturer and they are looking for a customer care coordinator. The purpose of this role is to take calls from customers regarding their products and advise troubleshooting methods. The ideal candidate will be empathetic and will be able to work from home. Preferred requirements: Previous call centre experienceHealthcare background would be advantageous but is not necessary as thorough training will be provided Responsibilities:Contacting patients monthly via telephone and email to check their stocks and arrange deliveriesLiaising with healthcare professionals and GP'sResolve queries from patients, dieticians, GP's and Pharmacies If this sounds like something you are interested in hearing more about - please apply with an up to date CV today!Randstad Business Support is acting as an Employment Agency in relation to this vacancy.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • richmond upon thames, london
      • permanent
      • £28,000 - £33,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Trainee Block Property Manager - Leading company - Richmond/HybridAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Richmond, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Trainee Block Property Manager - Leading company - Richmond/HybridAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Richmond, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • london, london
      • contract
      • £10.00 per hour
      • randstad cpe
      Hotel Cleaner - Park LaneRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Hotel Cleaner - Park LaneRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • london, london
      • temporary
      • £11.00 - £11.05 per hour
      • randstad business support
      JOB PURPOSE:To provide contact centre (telephony) services to students with any or all enquiries relating to enrolment for new students and re-enrolment for returning students. To effectively manage student queries with an aim to resolve 'at first touch' and to liaise with subject matter experts in enrolment stakeholder teams where appropriate.MAIN DUTIES AND RESPONSIBILITIES: Staff the Enrolment Support telephone line and deal with the full range of enrolment related student queries; diagnosing and resolving those that can be dealt with immediately at first line and effectively liaising with specialist teams within the Conversion and Enrolment Group where student enquiries may require further investigation in order to resolve;Interrogate student record and allied IT systems and liaise with colleagues across the university as required to ensure entitlement and to support diagnosis;Based upon a broad and growing understanding of the student lifecycle, to diagnose student needs, provide advice and explanation and refer students to the full range of specialist services using agreed protocols; Promptly document all queries through the Hub helpdesk CRMAssessment Days will take place on: Monday 16th May 2022Tuesday 17th May 2022Wednesday 25th May 2022Thursday 26th May 2022Person specificationA degreeGood understanding of University protocols and process, along with knowledge of the University enrolment process.Ability to work flexible hours (early mornings, late evenings and weekends)A commitment to delivering outstanding customer service and to proactively explore ways to improve quality of serviceAbility to deal calmly with busy and/or pressurised situationsRelevant experience of customer service delivery in an HE settingSubstantial experience of successfully delivering a customer focused (customer support) service to agreed service levels Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      JOB PURPOSE:To provide contact centre (telephony) services to students with any or all enquiries relating to enrolment for new students and re-enrolment for returning students. To effectively manage student queries with an aim to resolve 'at first touch' and to liaise with subject matter experts in enrolment stakeholder teams where appropriate.MAIN DUTIES AND RESPONSIBILITIES: Staff the Enrolment Support telephone line and deal with the full range of enrolment related student queries; diagnosing and resolving those that can be dealt with immediately at first line and effectively liaising with specialist teams within the Conversion and Enrolment Group where student enquiries may require further investigation in order to resolve;Interrogate student record and allied IT systems and liaise with colleagues across the university as required to ensure entitlement and to support diagnosis;Based upon a broad and growing understanding of the student lifecycle, to diagnose student needs, provide advice and explanation and refer students to the full range of specialist services using agreed protocols; Promptly document all queries through the Hub helpdesk CRMAssessment Days will take place on: Monday 16th May 2022Tuesday 17th May 2022Wednesday 25th May 2022Thursday 26th May 2022Person specificationA degreeGood understanding of University protocols and process, along with knowledge of the University enrolment process.Ability to work flexible hours (early mornings, late evenings and weekends)A commitment to delivering outstanding customer service and to proactively explore ways to improve quality of serviceAbility to deal calmly with busy and/or pressurised situationsRelevant experience of customer service delivery in an HE settingSubstantial experience of successfully delivering a customer focused (customer support) service to agreed service levels Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • london, london
      • temporary
      • £11 - £14 per year
      • randstad cpe
      My client a local London authority are looking to on board 3 loaders to their team, where they will ensure a safe and cleaner environment. Benefits: Working for a London council Permanent position can be offeredPrevious loading experience would be preferred. Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      My client a local London authority are looking to on board 3 loaders to their team, where they will ensure a safe and cleaner environment. Benefits: Working for a London council Permanent position can be offeredPrevious loading experience would be preferred. Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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    Our partner Monster has 154 postings in london.

      • london, london
      • full-time
      • Ashdown Group Limited
      Would you like to work for a rapidly growing and highly reputable Managed Services Provider (MSP) specialising in IT support, Cyber Security and VoIP Phone Systems? An exciting opportunity has now arisen for an experienced IT Support Engineer to join their team.If you’re an experienced IT support professional, this is a fantastic opportunity to develop your career in a highly varied position with a small but growing company.In this challenging role, you’ll have the chance to build on your existing skill-set whilst learning new techniques within the business along with them providing you with further training.As an IT Support Engineer, you will be responsible for providing 1st, 2nd and 3rd line support to customers covering a wide range of technical issues.Providing a high level of service at all times, you’ll install and administer Windows Server, VMware and Office 365, as well as plan and implement client-side IT, networking and security. You’ll seek to resolve all issues in a prompt and efficient manner, escalating any unresolved problems when necessary.To be considered for this role, you must have:At least 3 years experience in an IT support role for an MSP, involving both 1st and 2nd line supportAt least 3 years experience in working with MS Windows ServerDemonstratable knowledge and experience in administering Office 365If you would like to be considered for this role please send an updated version of your CV
      • london, london
      • full-time
      • Ashdown Group Limited
      This is an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, supporting the London office you will provide first line IT support to their user base. Full training will be provided, and this is an organisation that encourages growth and career progression.The ideal candidate will be ambitious, pro-active, and personable. You will have studied IT or computer science at university and will be familiar with Microsoft technologies including Office 365 and SharePoint.The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. You will also take the lead on developing their SharePoint sights ensuring they are fit for purpose.This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. The salary on offer for this role is £25,000 - £30,000 per annum, depending on experience.
      • london, london
      • full-time
      • Ashdown Group Limited
      A well-established business is looking for a personable and driven Graduate IT Software Support Analyst to join its expanding team, based in Richmond, west London.Working as an integral part of the internal development team, you will provide operational and technical support to internal end-users to ensure the business gets the full benefits from its software portfolio and the highest level of application support. You will assist with issue identification and resolution and provide insights and recommendations to help with fixes, new product functionality, and new features.A knowledge of SQL, the ITIL framework for IT service management, Jira, Service Desk Management Tools and Confluence are desirable, but by no means essential.The successful candidate must have a good degree in a technology-related field as well as some prior experience providing technical software support.This is an excellent opportunity for an accomplished IT Software Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.
      • london, london
      • full-time
      • Ashdown Group Limited
      A well-established business is looking for a personable and driven IT Software Support Analyst to join its expanding team, based in Putney, west London. Working as an integral part of the internal development team, you will provide operational and technical support to internal end-users to ensure the business gets the full benefits from its software portfolio and the highest level of application support. You will assist with issue identification and resolution and provide insights and recommendations to help with fixes, new product functionality, and new features.A knowledge of the ITIL framework for IT service management, SQL, Jira, Service Desk Management Tools and Confluence is desirable, but by no means essential.This is an excellent opportunity for a graduate IT Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.
      • city of london, london
      • full-time
      • Nigel Frank International
      A reputable managed IT services provider to the creative sector based in Old Street and currently serves over 2000 users and 100+ businesses based over in 12 countries.We are a dynamic and fast-growing company that truly values and is reliant upon our people, our culture, and our commitment to excellence.An opportunity has arisen for a Senior Solutions Engineer to join the team in our London office, providing unparalleled service excellence to our clients across the UK and internationally.Skills:You will have good knowledge of Windows Workstations HardwareExperience supporting Microsoft software (Office, Exchange, Active Directory, Server etc.)Good understand of the Network Stack (TCP/IP)Microsoft 365 Exchange, Microsoft SharePoint Online, Google AppsExperience supporting macOS software (Office, macOS, Open Directory, ServerOS) and macOS hardware knowledge is advantageous.Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous but not a deal breakerExperience:Minimum 2+ years of working with an IT manage service providerYou should have excellent communication skillsExcellent Troubleshooting SkillsBe a keen and a fast learner and be enthusiastic about helping users.Confident communication skills across phone, email and face-to-faceSound organisational ability and able to prioritise ▪ Ensuring SLA's are met; time to respond, time to resolve and first-time-fix.Willingness to gain relevant qualifications and accreditation'sBenefits:Working hours will be 40 hours a week during standard business hours (Monday - Friday, between 9am - 6pm UK time)Offices located in London (Old Street)Package dependent on experience20 days' annual leave - increasing up to 22 days over the first 3 years of service.Monthly team events out of the office.Continual professional development plansLoads of social activities!
      • essex, london
      • full-time
      • Ashdown Group Limited
      A well-established business is looking for a personable, driven and adaptable Graduate IT Support Analyst to join its expanding team, based in Colchester, Essex.You will work as the first point of contact for IT related issues. You will provide first line technical support to all members of the firm and their clients to ensure that all customers receive a friendly, enthusiastic and professional level of service. The successful candidate must have a good degree in a technology-related field as well as some prior experience in a professional services environment. Previous experience in supporting users in Microsoft 365 including Azure Active Directory, Intune, Exchange Online, Defender ATP, SharePoint and Teams would be advantageous but is not essential and full training will be provided. This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.
      • essex, london
      • full-time
      • Ashdown Group Limited
      A well-established business is looking for a personable and innovative Technical Support Engineer to join its expanding team, based in Colchester, Essex. You will be required to travel between sites in Colchester and Chelmsford, so a driving license is required. In this interesting and varied role, you will provide a proactive 2nd/3rd line support service for all user and system issues and will have the opportunity to mentor the first line support engineers. In order to be suitable for this position, you must have proven experience with Office 365, server setups, Azure, networking and Windows 10. In this broad-ranging role, you will gain experience across a variety of technologies and will have the opportunity to lead on exciting IT change and transformation projects. Experience with SharePoint, Intune, Exchange Online and Teams would be advantageous to your application. This is an excellent opportunity for an accomplished Technical Support Engineer to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.
      • london, london
      • full-time
      • Language Matters
      Due to strong sales performance and growth, our client - a leading multinational fashion company - is looking for a German speaking Wholesale Customer Service Representative on a permanent basis. The role will be a combination of working remotely and working from the office, with flexible working hours. The client can offer sponsorship for candidates who do not have a settled / pre-settled status.Your responsibilities will include:Being the first point of contact for all customer queries, answering calls and emails in a timely and professional manner whilst utilising your German language skillsProcessing and tracking of ordersProactively dealing with any returns and exchange issuesWorking alongside the sales team and other departments where requiredMaintaining knowledge of products and keeping up to date with new products and promotionsAbout you:In order to succeed in this role, it is essential for you to have previous experience in dealing with a high volume of outbound orders from wholesale clients in a fast-paced environment. In this thrilling opportunity you will be involved in a motivated and friendly multilingual team. If you have a keen interest in working on high value accounts and speak fluent German and English, then this role could be the next step in your career that you are looking for!Profile:Required to be fluent in German and English, both written and spokenSolid experience providing wholesale customer support services in a product support and/or order dispatch environment is a mustExperience working in an online customer support, customer service, sales administration, client support or order fulfilment role is a key requirementPrevious experience dealing with wholesale clients and B2B customers is essentialAn interest in fashion, luxury or the retail industry is desirableStrong communication skills and able to work in a fast-paced environment dealing with a high volume of ordersBachelor's degree preferredTo apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment agency in relation to this vacancy.
      • london, london
      • full-time
      • Morgan Sindall Property Services
      Permanent – Full TimeWe are looking to recruit a Customer Service Planners to join our team at City Hall, Victoria Street, London, SW1E 6QPAbout the RoleJoining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.About YouCandidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you’ll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.Benefits23 days holiday plus bank holidays, company uniform, pension plan, accident cover, life assurance, company van (work use only) training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeing benefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, paid voluntary work, enhanced family polices and we will accommodate requests for flexible working where possible.About UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnelPlease refer to full job description upon completing your application.
      • barnet, london
      • full-time
      • Hiring People
      Bilingual Customer Support Advisor (Spanish, Italian or Polish Speaking)We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a fun and vibrant Customer Support Advisor who speaks either Spanish, Italian or Polish to come and join our team! This role is ideal for someone from a customer service or admin background that is looking to join a team that can offer great development opportunities. If you are just starting out and looking to get into the service sector, then this could also be the role for you!We are the UK’s leader in paper bags, cartons, and other packaging products. The company is a part of a large group which has numerous marketing leading brands across Europe. We have a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket – half of which are based at this location.This exciting new opportunity in customer support will allow the successful candidate to speak to customers and a range of other companies, like couriers, on a daily basis and manage a range of questions and enquiries. We are looking for something that is efficient, accurate and professional when dealing with customers. In addition to this, you will be given the opportunity to develop long-term relationships with customers and to provide proactive care to your portfolio of regular customers.Every employee is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free ; Role Specifics:•Answering incoming customer phone calls on a range of different enquiries•Taking and processing customer orders over the phone•Building rapport with customers to ensure 100% satisfaction•Sending samples and products to customers when requested with the necessary follow-up•Serving walk-in customers on the occasion they pop-in and ensure they are welcomed•Ensuring customers enquiries are dealt with quickly and to a high standard•Dealing with and processing customer exchanges and refunds•Working effectively with other members of the team to ensure that service is of an excellent standard•Contributing to overall team morale and helping to create a positive working environment•Undertaking any other tasks as deemed necessary by the company when requiredKnowledge and Experience:•Previous experience in working in a telephone-based customer service role (not essential, but desirable)•Strong communication skills•Any qualifications or training in a relevant field (not essential, but desirable)•Commercial awareness and ability to make decisions•Experience in maintaining client databases•Understanding of client-focus trends•Good IT skills (Word, Excel, Outlook)•Previous experience in an e-commerce of online sales-based business. (not essential, but desirable)Personal Attributes:•Strong organisational skills•Great communication skills, in-person, on the phone and in writing•Able to manage time effectively and prioritise work•Problem-solving and resilient mindset•Natural attention to detail•Flexible, friendly, and positive demeanourBenefits:•Career development opportunities•On-site parking•Casual dress•Subsidised private health care•Vibrant and dynamic working environmentHow to ApplyIf this role is of interest and you would like to learn more please attach your CV to the link provided and the Hiring Company will be in direct contact.
      • london, london
      • full-time
      • Jobheron
      One of the Proptech industry’s top 3 websites and software providers based in London is looking for an experienced customer support executive to join their team in Putney, SW15. They pride themselves on providing a positive, friendly work environment for their staff to strive and grow alongside the business. You will be answering client emails, calls and tickets to support clients with support & technical issues with their software. This will either be solved initially or escalated to the development team to fix. You would be expected to keep customers informed at all stages, ensuring the customer has a positive experience. For any common or frequently asked enquiries, you would be expected to write and collate help guides, articles & videos for future use. Proactively enabling their customers and expanding their knowledge base, rather than only dealing with inbound queries.You would also be responsible for setting up the export of property data from the database to third party suppliers such as Rightmove, Zoopla and On The Market (among others) Additionally responsible for setting up and supporting the internal PC networks of the company. Finally, you would have some responsibility for setting up the imports of property data from third party software providers into the database for all new website projects. Liaising with the Project Manager, you would be a key person in helping to set up new client website builds and customer projects, although this would form a secondary part to the role. Benefits:• £22,000-£26,000/year dependent on experience• Hybrid working model split between office days and work from home days• Flexible working options• Employee Pension Scheme• 28 Days holiday (including Bank Holidays)• Additional Paid Christmas Leave (between Christmas & the New Year)• Additional holiday accrued for years working at the companyKey Responsibilities:• Point of contact for incoming support tickets (raised through phone & email)• Respond to all queries in a timely and professional manner• Log and manage all support tickets within Salesforce• Perform ticket triage to perform a first-time fix, or escalate to the correct member of staff as necessary• Constantly seek to improve by reducing repeat tickets and recognising key issues• Establish and maintain high levels of process documentation relevant to the role• Create and maintain strong customer relationships• Setup imports of property data as part of new website build projects• Liaise with the customer to ensure the property data displaying online is to their required specificationSkills and Qualifications:• Candidates must have experience in working on a support desk, and a keen interest in IT and software• Any experience with databases and the import and export of data is preferred• Candidates must have experience with dealing with customers, a good phone manner and be proactive in dealing with customer issues• Experience with Outlook and the Microsoft suite is essential• Experience of Salesforce and a Project Management software such as Jeera or Wrike is advantageous, but not essential• Experience in a helpdesk/service desk environment, working to SLA’s and using “trouble-ticket” applications would be beneficial• Excellent Office 365 skills• Excellent Office Application skills (ie: Word/Excel/Powerpoint/Outlook)• Excellent and demonstrable written and verbal communication skills• Proven customer service skills• Ability to work under pressure• Excellent customer facing skills• Ability to efficiently multitask• Quick learner and self-starter• Team player• Great interaction skillsSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with previous job titles and experience including; Customer Success Representative, IT Support Consultant, Customer Success Executive, 1st Line Support Technician, Application Support Technician, IT Support Engineer, Client Service Executive, 2nd Line IT Support Engineer, Second Line, macOS, 1st Line IT Support Engineer, Customer Service Executive, Technical Support Analyst, First Line may also be considered for this role.IND123
      • croydon, london
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • woodford green, london
      • full-time
      • Smart Recruit Online
      Are you an events steward looking for part time work in the Essex area?We are looking for dedicated individuals to join our stewarding team at well-known venues in and around London. We are seeking enthusiastic people who are willing to learn and provide customers with an excellent and safe experience for the duration of the event.Provide a high standard of customer careEnsure the safety and crowd management of the general publicMonitor crowd dynamicsRespond to incidents and providing professional assistanceDemonstrate excellent Communication skillsMonitor road ClosuresAssist the public with crossing pointsWe welcome applications from candidates with any of the following skills or attributes: steward, stewarding, events, safety, crowd control, customer service, securityBenefits£ per hour PAYEFree enrolment to Spectator Safety QualificationFree beverages provided whilst workingEvent Polo shirts and PPE Essential SkillsTo be available on 29th May 2022 for the event.About CompanySince 2006 SGC Security Services have been delivering Security services in partnership with its clients both in the UK and Internationally. Delivering accredited solutions in Manned Guarding, Crowd Safety, Close Protection, Keyholding & Mobile Patrols as well as accredited Training provisions in a classroom environment and online.We deliver service excellence where the protection of people, assets, and the environment are at the core of what we do whilst promoting the wellbeing and development of our teams.We carry out these solutions in line with the Security Industry Authority Approved Contractor Scheme, an accreditation we have held since its inception; we are ranked within the top 6% of all SIA ACS Security companies.Over the years the team at SGC Security Services have built an enviable reputation as a market leader in the Security marketplace, this has mainly achieved by the innovative way we address our client's requirements and implement hybrid effective and robust solutions whilst displaying integrity and excellent customer service levels and focusing on our staff, their careers, and welfare.
      • west london, london
      • full-time
      • Language Matters
      Our client, an organisation that is active in the healthcare industry, is looking for a trilingual Customer Service Representative to join them in their London office due to the rapid expansion of their team. In this role you will be providing an outstanding customer experience using your French and Dutch language skills and will aim to resolve customers' queries at first point of contact. The role is office-based, and you will be required to work from the client's London office on a daily basis, where Covid-19 safety guidelines are in place.Your responsibilities will include:Handling inbound customer enquiries across various channels, including telephone, email and chatTaking ownership of an issue and following it through to a solution where the customer is satisfiedEscalating enquiries to senior colleagues when appropriateIdentifying opportunities to improve the customer experienceAbout you:The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent French and Dutch language skills. For this role it is important that you are able to demonstrate empathy to customers and can stay calm in challenging situations. You will be required to work from the London office on a daily basis where you will be part of a friendly, multilingual team. The company provides excellent training and provides opportunities for career progression.Profile:Required to be fluent in either in French and Dutch, both written and spokenFluency in English, both written and spokenPrevious experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist or Customer Care CoordinatorAble to demonstrate patience, empathy and compassion to customersHave the ability to remain calm and professional in difficult and challenging situationsExcellent listening and communication skillsTeam player who enjoys interacting with peopleAble to commute to the London office on a daily basisTo apply, please send your CV in English and in Word format to Alexia. languagematters is acting as an employment agency in relation to this vacancy.
      • shoreditch, london
      • full-time
      • SLS Recruitment
      Customer Service Advisor (Hospitality/ Bar work ideal)Sales and Customer ServiceAre you tired of Hospitality and Bar work?Are you bored of working in the hotel/ hospitality industry and of the long and unsociable hours that hotel and bar work has to offer?Do you want to get out of the hospitality and bar industry but use the sale and customer service skills you have gained in the bar and hospitality work in a new role?The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.Our client is fast-paced Sales and Marketing Company based in the centre of London and they are expanding fast across the UK and Europe. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales representatives. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that they look for.Successful applicants can enjoy:Immediate Start in a fun and social environment in LondonGreat progression opportunities for ambitious candidatesNational and International Travel OpportunitiesA fantastic product coaching programme in sales and customer serviceIf you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you.Full client and product coaching provided, as well as access to fantastic support and mentoring networks within residential environments, so no experience is necessary.Please note the company is unable to provide sponsorship for tier 4 visa holders and require candidates to work a minimum of 5 full days a week (mon-sun). All candidates must be 18 or over. Ideally, our client are looking for candidates that hold a full UK driving license. All drivers will be incentivised.People who have been successful in this self-employed, commission only plus incentives role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers or bar managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
      • surrey, london
      • full-time
      • Ashdown Group Limited
      A highly successful and rapidly growing business based in Surbiton, Surrey are looking for a 2nd Line IT Support Engineer to join their IT ; This is a brilliant opportunity to join a sociable, collaborative and supportive team with real long term career ; As well as day to day user support, you will also work to improve efficiencies within the IT team and work across IT projects, specifically around moving towards cloud based ; You will perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications and will assist in monitoring and maintaining services central to PC support Antivirus systems, Windows updates, windows deployment, device use etc. The ideal candidate will have gained some IT Support experience within a Windows ; You will have the ability to communicate technical information to non-technical people and will have a logical and methodical approach to ; Technologies you will be supporting include Windows operating systems, Microsoft Office 365, Networking (DND, TCP/IP, DHCP), Active Directory, Cloud technologies. The salary on offer for this role is £38,000 plus ;
      • london, london
      • full-time
      • Google
      Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Dublin, Ireland; London, UK.Minimum qualifications:Bachelor's degree or equivalent practical experienceExperience in operational services supportPreferred qualifications:Experience working within the immigration spaceExperience offering consultative advice for immigration ( , sponsorships, visas etc.)Ability to use an operational approach to deliver services Excellent problem-solving and analytical skillsAbout the jobGoogle's known for our innovative technologies, products and services -- and for the people behind them. Whether you are making our staffing systems more efficient, planning for our growth, building relationships on college campuses or cultivating the next generation of computer scientists, you have an eye on the staffing needs of Google and the broader hiring landscape. You are focused on cultivating outstanding candidates for Google's long-term hiring needs, and work across a cross-functional and international group of staffing teams. You are both scrappy and resourceful, creative and driven -- and excited to share the magic of working at Google.The User Support team helps the Human Resources Operations organization by delivering exceptional experiences for users. We manage global operations and build a framework to operate on user queries and processes in a scalable and efficient way. The User Support function relies on metrics and insights to drive thoughtful workforce planning, make recommendations for program improvements, and deliver consistent and reliable support globally.As a User Support Specialist, you will support the Googler Operations team and business groups such as benefits, payroll, and compliance. Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.ResponsibilitiesDeliver operational excellence aligned to service goals and identify opportunities to improve/scale.Implement and execute on service delivery improvements and process/scope changes.Act as an advocate for users, surface relevant user feedback to the Partner Support team. Partner on initiatives to address user needs, consult on content, process, and policy improvements.Develop knowledge in the systems supporting HR Operations service areas, troubleshoot issues, and consult with partners on changes to systems infrastructure.Resolve and prioritize complex or sensitive user issues through consultation with vendors and collaboration with partner support.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
      • city of london, london
      • full-time
      • Nigel Frank International
      Regional Incident Response LeaderJob DescriptionMy client is a globally renowned consultancy firm, who for over 100 years has specialised in analytics, engineering, data and cyber security in sectors such as business, military and government. They are known to be a prominent partner in some of the most innovative projects worldwide, and highly trusted to work with the most sensitive agencies. As they believe in being part of something bigger than themselves, they take a mission-first approach to supporting their clients to decide on the most appropriate strategies.They are seeking to welcome a Regional Incident Response Leader to their expert, creative team to provide client-facing support during incident response processes, playbooks and cyber exercises. In this role, you will be encouraged to inspire and empower their clients, as well enhance security and well-being for wider communities and people around the world.Role & ResponsibilitiesThis role is varied, please find below some of the main responsibilities we are looking for:Provide leadership and mentoring for fellow employeesContribute to company growth through sharing innovative ideas and principlesValidating and escalating incidents, as well as coordinating response activitiesProviding guidance on tracking and capabilities or gaps affecting security postureLiaising between the Security Operations Centre and business and technical teamsApplying expertise in business needs to conduct cost/benefit analysis of potential actionsSkills & QualificationsWe are looking for a good mix of the below skills, (not necessarily all of the below):Experience leading fast-paced project delivery teams with private and/or public sector clients, as well as fostering positive client relationships with senior leadersExperience with incident response and security operations (such as triage analysis, forensics, threat hunting, and Cyber threat intelligence)Testing and updating incident response plans and processesExperienced in identifying new business opportunitiesBenefitsSalary between £140,000 - £160,000 (depending on experience)Plus much moreNext StepsThis is the brief description of the role, for the full information, simply apply to the role and I will call you to discuss. This is an exclusive client to Nigel Frank International.My client is looking to begin the interview process ASAP, so don't miss out, APPLY now!If this wasn't exactly the role you were looking for, please apply to this role anyway, just highlight what you are looking for, apply with your CV with a brief overview of what you are looking for (The role, top 3 techs, location, salary). I will call you to discuss your skill-set further, there may be other roles I am working on that you may be suited for.I specialise in Microsoft BI, SQL Server and Azure Analytics recruitment here at Nigel Frank International, specialising in the placement of highly-skilled candidates in various IT positions (Engineers, Analysts, Architects, Consultants, Project Managers, Management etc.).We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group.Twitter: @NigelFrank_BILinkedIn: Email: Please Note: This is a permanent role. This role is for UK Residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
      • orpington, london
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • london, london
      • full-time
      • Jobheron
      A leading cloud-based platform provider for retailers has an exciting opportunity for a QA Application Support to join their team based in London.Due to growth, they are looking for a self-motivated and technically competent person to fill the role of technical support for email and mobile Application marketing campaigns. The successful applicant will join their small team based in east central London with the flexibility of working from home.About the Company:They provide a comprehensive cloud-based platform for retailers to run loyalty and gift card programmes. In addition to processing services, they provide digital marketing support services to clients in the UK and Europe. They operate from offices in London, Sydney and Auckland with a global client base.Key Responsibilities:• Being accountable for fully analysing campaign briefs, and managing the setup, testing, QA, and broadcast of digital marketing campaigns• Preparing and managing technical briefing documents and processes• Liaising with our development teams for any special processing requirements• Liaising with all stakeholders during all stages of marketing campaigns• Where necessary, liaising directly with clients• Troubleshooting and resolve issues quickly• End to end process testing and QA such as email rendering• Manage data selection and QA of data extracts• Manage Campaign Performance Reports and other ad hoc reports• Undertake administration and maintenance tasks efficiently and accurately• Organising and participating in work in progress and project review meetings• 2nd Line Helpdesk Support as requiredRequired Skills:• Minimum 2 years’ experience• SQL Query qualifications and experience (preferably Oracle SQL)• Working knowledge and understanding of digital marketing processes (email campaigns, push notifications etc)• Experience working with data• Experience working with email platforms (Campaign Monitor or similar)• Must demonstrate strict attention to detail• Ability to troubleshoot and think outside the square for resolutions• Task management skills working on multiple projects concurrently• Excellent English spoken and written communication skills• Ability to articulate clearly in technical documentation• Must be a team player and support co-workers• Capability with MS Excel, Word and Powerpoint• Experience with Jira (an advantage)Benefits:• Training and guidance will be provided• 23 days holiday, excluding Bank Holidays• Career progression opportunities• Pension Scheme• Group health insurance• Flexibility of WFHSounds interesting? Click the APPLY button now.Candidates with previous experience or job titles including; Technical Support Analyst, Application Support Analyst, Technical Support Engineer, Application Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, SQL Engineer, IT Customer Support, Junior IT Support, IT Support Officer, Software Support. Junior Software Engineer, SQL Developer may also be considered for this role.IND123
      • kingston upon thames, london
      • full-time
      • Bluetownonline LTD
      Job Title: Children's Senior Residential support workerLocation: London, Kingston-Upon-ThamesSalary: £25,000 - £28,000 Plus annual bonus, and overtimeJob Type: Full TimeCameron & Cooper Limited is an innovative provider of specialist care, support and education to some of the most vulnerable young people in the UK, working closely with local authority partners to enable our young people to thrive, achieve independence and live more fulfilling lives.The RoleTo work within a team, in order to provide a safe and secure home for young people aged between 10 and 18. Promoting a caring environment which provides children and young people with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity and rights to privacy, independence and choice are met. This role will be responsible for being a shift leader and a key worker to one young person placed at The Beech House. Therefore, you will be a role model to both young people and staff, which requires a good work ethic, integrity, openness and an ability to set firm boundaries with a caring approach. You will be based out of Hampton Hill for this position.Responsibilities includeEnsuring a firm, caring, consistent, well-ordered environment is maintained at all times.Supervising young people during the day including meal times and to proactively support/encourage the development in all areasTo actively promote and participate in care planning, developing risk assessments, behaviour management and to attend regular team meetings.Working as part of a team to provide a programme of evening, holiday & weekend activities for children and young people and to effectively manage small budgets, in relation to this.Liaising with other staff, professionals, parents and carers as necessary and maintaining high levels of professionalism at all times.Attend staff meetings, training days and important meetings to support the young people in our careTo maintain a log of all accidents, incidents or physical intervention and to challenge suspected inappropriate practice according to policies and procedures.To become a key worker for a child understanding that child's particular needs and as key worker to coordinate and organise the service to meet those needs.Person specificationExperience in a residential health and social care setting- ideally with children or in a role with transferable skillsAbility to shift lead and support other staffTherapeutic mindsetEmpathy to understand staff concernsInitiative in highlighting areas which are in need of improvement and creating your own solutionsStrong organisational, administrative and interpersonal skillsStrong ICT skills - report writing and updating risk assessments etc.Ability to have fun and ensure the young people are well cared forBenefits28 days per year holidayOvertime offeredMonthly training and clinical supervisionAnnual bonusPension schemeDISEmployee assistance programme, including counselling and mental health supportAccess to physiotherapy, medical support, remote GPPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; child care, team leader, trainee, Support Worker, Care Worker, Care Assistant, Domiciliary Care Assistant, Senior Care Assistant, Team Leader, Care Work Assistant, Resident Care Assistant, Resident Care Worker, Care Worker, Elderly Care Assistant, Support Worker, Care, Support Assistant, Enabler, Healthcare Assistant will also be considered for this role.
      • chessington, london
      • full-time
      • Ladbrokes
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • surbiton, london
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • london, london
      • full-time
      • Ashdown Group Limited
      A well-established architectural firm is looking for a personable and driven IT Support Analyst to join its expanding team, based in London. Working as an integral part of a team of engineers you will provide 1st and 2nd line support for all system and user issues. Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. In order to be suitable for this role, you MUST have demonstrable expertise supporting Windows OS, Active Directory and Office 365. In addition to this, a good understanding of networking is essential, while previous experience with CAD/Design based applications would be advantageous to your application. This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.
      • london, london
      • full-time
      • Ashdown Group Limited
      A world-renowned professional services firm operating in the legal sector is seeking a diligent, motivated, and friendly IT Helpdesk Analyst to join their team on a 3-month contract, based in central London, with possible scope for extension. This part-time contract (20/21 hours a week), is paying £23 per hour and will be inside ;Working closely alongside the Regional IT Manager and supporting a user base of 50 users both onsite and remotely, you will be responsible for carrying out day-to-day IT support tasks including but not limited to carrying out first and second-line support, managing and dealing with ticketing queries, performing software and hardware installations, and mobile device, laptop and printer ;To be considered for this position, you must have proven experience with the following:Windows 10Active DirectoryO365Carrying out remote supportProven laptop, mobile and printer device management Although not essential, any prior legal sector experience with case management tools would be advantageous to your applicationMy client is open to discuss which days and hours you would prefer to work during the week, as there is a lot of flexibility that they are able to provide. If this role sounds of interest to you and you would like to apply, please send your most updated CV for review!
      • berkshire, london
      • full-time
      • Ashdown Group Limited
      An exciting opportunity has arisen for a Network & Infrastructure Engineer to join a dynamic and rapidly growing organisation based in Wallingford. This key role will be responsible for supporting the transformation and delivery of modern stable Infrastructure, helping to ensure that it is efficient, effective and can adapt to the changing ; The is a newly created role and as well as business as usual support you will also have the opportunity to get involved in a wide range of projects.The ideal candidate will have an IT Support, Desktop Support, Systems Engineer or 2nd Line Support background with some exposure to ; Working within a large and supportive IT team you will install and configure core networking infrastructure as well as provide ongoing administration and ; Key responsibilities will include:Support the current cisco switching, routing, Meraki wifi, physical infrastructure.Provide and support fibre channel storage networks involving zoning provision.Coordinate and work on multiple cross-functional initiatives and projects and support other IT areas as required, including project based tasks ( may require travel to other sites)Build and maintain cloud networking resources (eg Azure ,AWS)Routine maintenance tasks for network & infrastructure systems such as backups, patch management and security response.Monitoring and capacity working load planning for a variety of platforms and environments and recommending changes and enhancements for the continued service improvements.The ideal candidate will have a range of skills in supporting IT infrastructure technologies including Cisco routers and switches, Checkpoint firewalls and ; You will also have a solid understanding of Network infrastructure and routing protocols – LAN, WAN.The salary on offer is £35,000 plus benefits including 26 days holiday and 10% employer ;
      • london, london
      • full-time
      • SLS Recruitment
      Customer Experience AssistantOur client is a well established sales and marketing company based in London, they have a stellar reputation for providing excellent service to their growing portfolio of clients. They are seeking candidates that have an interest in up skilling themselves and are looking for personal and professional development within a customer facing environment. They are willing to invest time, money and effort in every single successful candidate and give them access to top quality training, so those new to the industry can be in the best position to represent them and their clients. For top performers or those who are more ambitious and looking to climb the career ladder, they also have opportunities to join their fast track program which will give successful assistants access to further coaching and progression opportunities, with most leading and managing their own team within their first 6 months to a year.The main purpose of this role is to connect potential customers and clients in order to increase their clients revenues and brand awareness with the public. Our client believes the best way to do this is to provide excellent customer experience and customer service within a residential environment. You will also be responsible for maintaining not only our client's reputation but also the reputation of the client you will be representing as well. Thirdly, as you progress, you will take on more responsibilities including those within the office such as recruiting for new assistants for your team, training new assistants and attending networking events and workshops to advance your skill set.This entry level assistant role is ideal for:Graduates (university and/or college), although not necessaryThose seeking a new challenge in a new industryThose looking to up skill themselves and looking for personal developmentThose wanting career progressionThose looking to get out of temporary employmentThose with experience dealing with customers face to face or over the phone like retail (including fashion, supermarkets and high street shops), hospitality, receptionists, tourism, contact centre/call centre, customer service, sales, delivery or takeaway drivers, restaurant, bar or pub staff etcThose looking to work for 4+ full days a weekEnjoy friendly competitionAre self motivated, ambitious and are looking for a career not just the next jobBenefits of becoming a Customer Experience Assistant:Opportunities to join the company on Rest & Relaxation trips abroad, in the past they have been to Barcelona, Dubai, Ibiza and Lisbon.Opportunities to travel the UK to their network of other offices and go to exclusive organisational events such as national and international meet-ups, usually held in major European cities such as London, Barcelona and Paris.)Opportunity to earn more than the average entry level role as every time you help your client earn money, so do you!Initial training is provided so you understand, the clients, the culture and the businessAs you progress so does your training, the more responsibilities you take on the more training you can access to be able to build upon your existing skills to help you progress your career into leadership and management rolesSocial events and team nights outReferral bonusIncentives for top performers include but not limited to:Invites to dinners, events, awards nights, networking and workshopsFinancial incentivesRecognition within the business (progression, awards)Posts on their social media and websiteRegular competitions within the office with financial incentivesPersonal and professional developmentBusiness advancement opportunitiesOTE of £21-£30k per annumFlexibility with what days you work Mon-Sat, minimum of 4 a weekNo unsocial hours or weekends (unless you want to)Excellent commute linksFun and motivated environment, with excellent support staffWithin this role you'll enjoy the opportunity to earn a higher than the usual run of the mill salary, this commission only role provides a platform for uncapped earnings. It is our client's ongoing mission to support your personal development throughout this incredible self-employed opportunity with unbound potential.Click the apply button now and you could be offered start within the next 14 days!Our client will NOT consider those under the age of 18 and they are unable to sponsor Tier 4 Visa's. Candidates must be eligible to work full time in the UK or have a full UK work permit.Graduates welcome to apply!* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
      • hammersmith, london
      • full-time
      • French Selection UK
      FRENCH SELECTION UKDutch speaking Customer Service AssociateCustomer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Life Science, Fluent in DutchSalary: up to £31,500 Location: Hammersmith, LondonAt commutable distance by underground from: Ealing, Finsbury, Hyde Park, Westminster, Wimbledon, Heathrow Airport, Regents park, Brixton, Greenwich, Clapham, Croydon, Hammersmith + City line, Circle line, District line, Piccadilly lineRef: 801DCSVIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 801DCSApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a world leader in Life Science industry.*** Monday – Friday: :30pm or 9am-6pm****** Training provided ****** Ideal for a recent graduate too ***Main duties:To provide excellent customer service and advice.The Role:- To communicate with customers by phone, email and face to face- To manage client accounts and handle the case from start to finish- To respond to customer enquiries and issues in a timely manner- To work within a team and assist with other duties- To handle report distribution and invoices- To liaise with relevant departments internallyThe Candidate:- Fluent in Dutch (written and spoken) - Essential- Previous experience in customer service - Desirable- Proactive, confident and dynamic personality- Excellent communication skills and a team player- IT literate- Based at a commutable distance from Hammersmith, London.The Salary: up to £31,500 French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
      • edgware, london
      • full-time
      • INC RECRUITMENT LTD
      Customer service advisor (Experience in Hospitality/bar work preferred but not essential)Sales and Customer ServiceAre you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that we are looking to develop their team of customer service and sales representatives. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that we look ; Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme in sales and customer service Great uncapped weekly-earned commissions and fantastic incentives.If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
      • shoreditch, london
      • full-time
      • SLS Recruitment
      Looking to start a fun, exciting sales career in the London area?Put your customer service and sales skills to good use!Please note due to regulations our client can only accept applications from those over the age of 18. Unfortunately, we will not be able to except those on a Tier 4 visa.Join a friendly and fast growing team; be rewarded with uncapped earnings and fantastic incentives including national and international travel, and financial rewards.Based in the City Centre of London, our client has become one of the countries top Sales, Customer Service and Marketing companies. They truly believe that people are the key to their success, therefore they seek individuals who are passionate about learning sales and customer service, and who thrive in a team environment.What`s on offer in sales, customer service and marketing with this company?Opportunities for career progressionRecognition for hard workTravel opportunitiesFantastic commission only, paid weekly, plus great incentivesFriendly and fun environments with a great social calendarAccess to one on one coaching in sales, customer service and marketingWhat`s required?Good communication skills and fluent English speaking skillsSelf motivation and strong work ethicGreat personal presentationOver 18Team playerCustomer facing experience preferredWillingness to develop sales and customer service skillsIf you are looking for an opportunity to be a part of a successful and passionate team in a vibrant company, and think these qualities best describe you, then please click the `APPLY` button. These self employed roles are not office based. This particular opportunity requires people who are available Monday to Friday where you will be representing clients within residential environments.If this role sounds suitable for you and would like to join the very best Brand Ambassadors then please attach a copy of your CV and contact details and, if you are successful, they will contact you by telephone.Ideally our client is looking for candidates that hold a full UK driving license and access to a vehicle.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
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