- IT Service Desk Team LeaderLocation: FarehamContract length: Up to 6 months Pay rate: £40,000 per annum equivalentRole PurposeThe IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuouIT Service Desk Team LeaderLocation: FarehamContract length: Up to 6 months Pay rate: £40,000 per annum equivalentRole PurposeThe IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuou
- IT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key ResponsibilitiesTeam Supervision: Lead, mentor, and scheduleIT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key ResponsibilitiesTeam Supervision: Lead, mentor, and schedule
