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      • coleshill, west midlands
      • permanent
      • £23,700 - £23,700, per year, + Bonus
      • randstad business support
      I am pleased to be working with a leading distribution company based in Coleshill who are looking to take on a Account Manager specialising in the export of products. As an Account Manager you will be expected to develop strong relationships with customers, connecting with business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional teams including Business Development and Key Account Executives to improve the entire customer experience.The company's customer base is all over the world so any language skills are a bonus! Benefits: 23,700 + Bonus 25 days holiday plus statutory holidaysSimply Health cash planPension contributionWorking either 8:00am-4:30pm or 9:00am-5:30pm on a rota at the main office in Coleshill or remotely as part of an agreed flexible working arrangement usually based at home address.Responsibilities: Process quotes and orders through our various systems including ERP and websiteAllocating and shipping of goods Converting quotations Export order processingCommunicate with customers via various means; web chat, email and voiceDelivering excellent customer service and satisfaction to all customersIdentifying opportunities and logging on a CRM platform for Business Development Team Updating and maintaining database with accurate customer informationEnsuring all discrepancies are handled quickly and professionallyEnsure that all discrepancies are completed to an excellent standard and where possible improvements are made to process Ensure delivery to schedule of all orders Coordinate data management, data control and data protectionSkills/Experience: Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager, Telesales, Customer Services Representative or other relevant roleExperience with exporting shipmentsKnowledge of international freight regulationsLanguage skills significant advantageGCSE or equivalent in English and MathsComputer literate in IT Skills, Outlook Office, email, and phone systemsTrained on CRM softwareExperience and understanding of exporting products to overseas marketsExperience on delivering excellent serviceExperience of working collaboratively with others to achieve success.Experience of empowering customers to take control e.g. by supporting them to navigate a web site etcIf you think this is the role for you click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      I am pleased to be working with a leading distribution company based in Coleshill who are looking to take on a Account Manager specialising in the export of products. As an Account Manager you will be expected to develop strong relationships with customers, connecting with business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional teams including Business Development and Key Account Executives to improve the entire customer experience.The company's customer base is all over the world so any language skills are a bonus! Benefits: 23,700 + Bonus 25 days holiday plus statutory holidaysSimply Health cash planPension contributionWorking either 8:00am-4:30pm or 9:00am-5:30pm on a rota at the main office in Coleshill or remotely as part of an agreed flexible working arrangement usually based at home address.Responsibilities: Process quotes and orders through our various systems including ERP and websiteAllocating and shipping of goods Converting quotations Export order processingCommunicate with customers via various means; web chat, email and voiceDelivering excellent customer service and satisfaction to all customersIdentifying opportunities and logging on a CRM platform for Business Development Team Updating and maintaining database with accurate customer informationEnsuring all discrepancies are handled quickly and professionallyEnsure that all discrepancies are completed to an excellent standard and where possible improvements are made to process Ensure delivery to schedule of all orders Coordinate data management, data control and data protectionSkills/Experience: Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager, Telesales, Customer Services Representative or other relevant roleExperience with exporting shipmentsKnowledge of international freight regulationsLanguage skills significant advantageGCSE or equivalent in English and MathsComputer literate in IT Skills, Outlook Office, email, and phone systemsTrained on CRM softwareExperience and understanding of exporting products to overseas marketsExperience on delivering excellent serviceExperience of working collaboratively with others to achieve success.Experience of empowering customers to take control e.g. by supporting them to navigate a web site etcIf you think this is the role for you click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • solihull, west midlands
      • permanent
      • £20,000 - £22,000 per year
      • randstad business support
      ​Do you have a passion for sales? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference.Your responsibilities as a Junior Renewals Coordinator:The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.Running daily and weekly renewals processProActive Telephone CallsOccasional Order ProcessingClosing renewed maintenance and training opportunitiesSpotting up sell opportunitiesMaintaining the company CRMLiaising with Engineers and TrainersLiaising with Sales Team to pass on customers where appropriate.Provide support to the admin team during busy periods.Providing a high level of Customer ServiceAbout you?Customer centric in your approach is essentialWorked in a Sales and Customer service capacityExperience making outbound calls Must have experience in supporting a sales or commercial teamSelf-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Graduate 2:1 + Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureThe Role£21,000 - £22,000 depending on experience25 days holiday + BHParking on-sitePermanent positionMonday - Friday 09:00AM - 17:30 PMDon't miss out out on this opportunity, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      ​Do you have a passion for sales? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference.Your responsibilities as a Junior Renewals Coordinator:The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.Running daily and weekly renewals processProActive Telephone CallsOccasional Order ProcessingClosing renewed maintenance and training opportunitiesSpotting up sell opportunitiesMaintaining the company CRMLiaising with Engineers and TrainersLiaising with Sales Team to pass on customers where appropriate.Provide support to the admin team during busy periods.Providing a high level of Customer ServiceAbout you?Customer centric in your approach is essentialWorked in a Sales and Customer service capacityExperience making outbound calls Must have experience in supporting a sales or commercial teamSelf-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Graduate 2:1 + Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureThe Role£21,000 - £22,000 depending on experience25 days holiday + BHParking on-sitePermanent positionMonday - Friday 09:00AM - 17:30 PMDon't miss out out on this opportunity, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • birmingham, west midlands
      • permanent
      • £8.91 - £9.50 per hour
      • randstad business support
      Are you looking for a part time opportunity? See yourself as a real people person that prides yourself on your ability to build strong relationships quickly? If so this could be the role for you. We are currently working alongside a fantastic family run organisation based in the heart of Birmingham's infamous Jewellery Quarter.We are looking for a friendly and charismatic individual to work on a part time basis who can promote the business and help introduce potential customers to the product range of this longstanding store.Responsibilities;Interact with the general public on a day to day basis and encouraging them to visit the storeCanvassing potential customers Up-selling the business and the product range Representing the business in a professional mannerCommunication within this role is key so the confidence to speak to the general public is crucialWhat you'll NeedTo be a bubbly friendly character with the confidence to speak to customersExperience in promotions role Previous experience in a sales/retail environment would be advantageous Excellent people skillsresilience Experience in selling jewellery or luxury products is extremely desirable Benefits:Working for a well established family run companyGreat working hours to go alongside another role or university studies Part-time; Sunday & Monday ( one other day between Tues & Fri - NO Saturdays)10:00 AM - 16:30 PM This role won't be around for long so don't delay apply now!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you looking for a part time opportunity? See yourself as a real people person that prides yourself on your ability to build strong relationships quickly? If so this could be the role for you. We are currently working alongside a fantastic family run organisation based in the heart of Birmingham's infamous Jewellery Quarter.We are looking for a friendly and charismatic individual to work on a part time basis who can promote the business and help introduce potential customers to the product range of this longstanding store.Responsibilities;Interact with the general public on a day to day basis and encouraging them to visit the storeCanvassing potential customers Up-selling the business and the product range Representing the business in a professional mannerCommunication within this role is key so the confidence to speak to the general public is crucialWhat you'll NeedTo be a bubbly friendly character with the confidence to speak to customersExperience in promotions role Previous experience in a sales/retail environment would be advantageous Excellent people skillsresilience Experience in selling jewellery or luxury products is extremely desirable Benefits:Working for a well established family run companyGreat working hours to go alongside another role or university studies Part-time; Sunday & Monday ( one other day between Tues & Fri - NO Saturdays)10:00 AM - 16:30 PM This role won't be around for long so don't delay apply now!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • solihull, west midlands
      • permanent
      • £22,000 - £22,400 per year
      • randstad business support
      Are you experienced in Sales Administration? Do you enjoy coordinating tasks and building relationships? Comfortable with calculations and mathematics? Wanting to work in a fast-paced, fun and busy environment, in a modern refurbished office? If the answer is yes, please keep reading. You will be responsible for all sales support administration, working with the internal and external sales team to provide full administrative support to a designated Area Sales Manager and excellent customer service to all external customersThe role: Salary is £22,000 - £22,400Parking is on-site,Hours: 08:30 AM - 17:00 PM Monday - Thursday & 4pm on Friday21 days holiday + BH Merit bonus of up to 3000 after 12 months.Day off for your birthdayPension scheme Refurbished offices all open plan You will be responsible for:To process a number of sales orders on SAPAct as the first point of contact, dealing with all incoming enquiries Process sample requests, including web requests Order in samples from suppliers as required, monitoring the order's progress and liaising with Samples department and Sales Executive regarding its receipt.Cleanse sample report for Sales Executive to monitor our initial enquiry opportunitiesProduce pricing quotationsProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as requiredContinuously updating and maintaining an accurate CRM database in SAP of project opportunities, company marketing wall and customer detailsCRM data cleansing for weekly tracking and monthly pipeline reports to maintain an accurate sales forecast as required Sales Executive.Produce pricing quotations, including initial quotations and cloned quotes to non-corporate and corporate customers as requiredProcess factory registrations and reservations as requested by your designated Area Sales ManagerProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as required About you? Previous experience in sales support and customer service administration or similar Sales order processing experience and providing customers with quotations Good mathematical skills, ability calculate square-meter Evidence of strong analytical skills and strategic thinkingHigh degree of personal integrity and professional accountabilityPrevious use of SAP would be an advantage but not essentialProven ability to deliver exceptional customer serviceMeticulous attention to detailTeamwork Communication skillsEducated to a minimum of GCSE (or equivalent) in English and MathsSelf-motivated and enthusiasticAbility to work under pressure and priorities workAbility to build strong working relationships.Strong social skillsLocation: TyseleyApply for this exciting opportunity today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you experienced in Sales Administration? Do you enjoy coordinating tasks and building relationships? Comfortable with calculations and mathematics? Wanting to work in a fast-paced, fun and busy environment, in a modern refurbished office? If the answer is yes, please keep reading. You will be responsible for all sales support administration, working with the internal and external sales team to provide full administrative support to a designated Area Sales Manager and excellent customer service to all external customersThe role: Salary is £22,000 - £22,400Parking is on-site,Hours: 08:30 AM - 17:00 PM Monday - Thursday & 4pm on Friday21 days holiday + BH Merit bonus of up to 3000 after 12 months.Day off for your birthdayPension scheme Refurbished offices all open plan You will be responsible for:To process a number of sales orders on SAPAct as the first point of contact, dealing with all incoming enquiries Process sample requests, including web requests Order in samples from suppliers as required, monitoring the order's progress and liaising with Samples department and Sales Executive regarding its receipt.Cleanse sample report for Sales Executive to monitor our initial enquiry opportunitiesProduce pricing quotationsProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as requiredContinuously updating and maintaining an accurate CRM database in SAP of project opportunities, company marketing wall and customer detailsCRM data cleansing for weekly tracking and monthly pipeline reports to maintain an accurate sales forecast as required Sales Executive.Produce pricing quotations, including initial quotations and cloned quotes to non-corporate and corporate customers as requiredProcess factory registrations and reservations as requested by your designated Area Sales ManagerProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as required About you? Previous experience in sales support and customer service administration or similar Sales order processing experience and providing customers with quotations Good mathematical skills, ability calculate square-meter Evidence of strong analytical skills and strategic thinkingHigh degree of personal integrity and professional accountabilityPrevious use of SAP would be an advantage but not essentialProven ability to deliver exceptional customer serviceMeticulous attention to detailTeamwork Communication skillsEducated to a minimum of GCSE (or equivalent) in English and MathsSelf-motivated and enthusiasticAbility to work under pressure and priorities workAbility to build strong working relationships.Strong social skillsLocation: TyseleyApply for this exciting opportunity today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • coventry, west midlands
      • permanent
      • £25,000 - £25,000, per year, + OTE
      • randstad business support
      Are you looking to work for a leading national company with continued success? Do you have experience working in a sales role previously and looking to move into a field sales role? Are you driven by the idea of a brilliant commission scheme? This might just be the role for you!We are recruiting for a hybrid sales consultant to join a leading national company in Coventry. You will be working in modern offices as part of an established team of around 12 in sales, 4 field sales and 5 in customer services. In this position, you will be speaking to a lot of lapsed and previous customers who have already had a relationship with the company, so your role will be re-building that relationship!As a hybrid consultant you will be initially expected to attend 3 supervised meetings a week booked by yourself, however the role has the potential to transition into a full time unsupervised field sales role should you excel! What will my day to day look like?Making outbound calls to B2B customers to achieve sales targets (minimum of 40 calls a day)Attend 3 Meetings Per week booked by yourself Identify prospect customers and call as requiredComplete all Sales Order paper work within 24 hours with a high level of accuracyKeep sales ledger up to date and completeLearn and develop your own effective solution selling sales technique to ensure you are selling multi product solutionsTo deal with any inbound queries and pass to the relevant teamTake Ownership of all of your targets and deliver on a consistent Basis - reviewed Monthly and then quarterlyLog accurately all calls using SalesforceWhat skills/experience do I need?B2B Sales experience and outcome focusedConfident to make outbound callsFull clean driving licence Highly Pro-active Be driven, determined and resilientBe accountable for everything you doStrong relationship building skillsBe able to work as part of a team who drive each otherAble to identify, generate and close new business deals What are the benefits to meSarlary of 25KFantastic commission structure + incentivesCar allowance once probation is passed Flexible early finishes on a FridayFantastic progression and training opportunitiesNEST Pension Scheme Please click to apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you looking to work for a leading national company with continued success? Do you have experience working in a sales role previously and looking to move into a field sales role? Are you driven by the idea of a brilliant commission scheme? This might just be the role for you!We are recruiting for a hybrid sales consultant to join a leading national company in Coventry. You will be working in modern offices as part of an established team of around 12 in sales, 4 field sales and 5 in customer services. In this position, you will be speaking to a lot of lapsed and previous customers who have already had a relationship with the company, so your role will be re-building that relationship!As a hybrid consultant you will be initially expected to attend 3 supervised meetings a week booked by yourself, however the role has the potential to transition into a full time unsupervised field sales role should you excel! What will my day to day look like?Making outbound calls to B2B customers to achieve sales targets (minimum of 40 calls a day)Attend 3 Meetings Per week booked by yourself Identify prospect customers and call as requiredComplete all Sales Order paper work within 24 hours with a high level of accuracyKeep sales ledger up to date and completeLearn and develop your own effective solution selling sales technique to ensure you are selling multi product solutionsTo deal with any inbound queries and pass to the relevant teamTake Ownership of all of your targets and deliver on a consistent Basis - reviewed Monthly and then quarterlyLog accurately all calls using SalesforceWhat skills/experience do I need?B2B Sales experience and outcome focusedConfident to make outbound callsFull clean driving licence Highly Pro-active Be driven, determined and resilientBe accountable for everything you doStrong relationship building skillsBe able to work as part of a team who drive each otherAble to identify, generate and close new business deals What are the benefits to meSarlary of 25KFantastic commission structure + incentivesCar allowance once probation is passed Flexible early finishes on a FridayFantastic progression and training opportunitiesNEST Pension Scheme Please click to apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • coventry, west midlands
      • permanent
      • £20,000 - £23,000, per year, + OTE 30000
      • randstad business support
      Are you looking to work for a leading national company with continued success? Do you have experience working in a sales role previously and are looking to take this experience to a business with room for progression? Are you driven by the idea of a brilliant commission scheme? This might just be the role for you! We are recruiting for a desk based sales consultant to join a leading national company in Coventry. You will be working in modern offices as part of an established team of around 12 in sales, 4 field sales and 5 in customer services. In this position, you will be speaking to a lot of lapsed and previous customers who have already had a relationship with the company, so your role will be re-building that relationship! In return you will receive a basic salary of £20-23K with an OTE of £30k and potential to earn even more! What will my day to day look like?Making outbound calls to B2B customers to achieve sales targetsTo book qualified appointments for the Field Sales TeamIdentify prospect customers and call as requiredComplete all Sales Order paper work within 24 hours with a high level of accuracyKeep sales ledger up to date and completeLearn and develop your own effective solution selling sales technique to ensure you are selling multi product solutionsTo deal with any inbound queries and pass to the relevant teamTake Ownership of all of your targets and deliver on a consistent Basis - reviewed Monthly and then quarterlyLog accurately all calls using SalesforceWhat skills/experience do I need?Sales experience and outcome focusedConfident to make outbound callsHighly Pro-active Be driven, determined and resilientBe accountable for everything you doStrong relationship building skillsBe able to work as part of a team who drive each otherAble to identify, generate and close new business deals What are the benefits to meOTE of £30k and potential to earn even moreFantastic commission structure + incentivesFlexible early finishes on a FridayFantastic progression and training opportunitiesNEST Pension Scheme Please click to apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you looking to work for a leading national company with continued success? Do you have experience working in a sales role previously and are looking to take this experience to a business with room for progression? Are you driven by the idea of a brilliant commission scheme? This might just be the role for you! We are recruiting for a desk based sales consultant to join a leading national company in Coventry. You will be working in modern offices as part of an established team of around 12 in sales, 4 field sales and 5 in customer services. In this position, you will be speaking to a lot of lapsed and previous customers who have already had a relationship with the company, so your role will be re-building that relationship! In return you will receive a basic salary of £20-23K with an OTE of £30k and potential to earn even more! What will my day to day look like?Making outbound calls to B2B customers to achieve sales targetsTo book qualified appointments for the Field Sales TeamIdentify prospect customers and call as requiredComplete all Sales Order paper work within 24 hours with a high level of accuracyKeep sales ledger up to date and completeLearn and develop your own effective solution selling sales technique to ensure you are selling multi product solutionsTo deal with any inbound queries and pass to the relevant teamTake Ownership of all of your targets and deliver on a consistent Basis - reviewed Monthly and then quarterlyLog accurately all calls using SalesforceWhat skills/experience do I need?Sales experience and outcome focusedConfident to make outbound callsHighly Pro-active Be driven, determined and resilientBe accountable for everything you doStrong relationship building skillsBe able to work as part of a team who drive each otherAble to identify, generate and close new business deals What are the benefits to meOTE of £30k and potential to earn even moreFantastic commission structure + incentivesFlexible early finishes on a FridayFantastic progression and training opportunitiesNEST Pension Scheme Please click to apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • solihull, west midlands
      • permanent
      • £21,000 - £24,000 per year
      • randstad business support
      Are you customer focused in your approach? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference. The Role £21,000 - £24,000 depending on experience25 days holiday + BHParking on-site Permanent positionMonday - Friday 09:00AM - 17:30 PM Your responsibilities as a Renewals Coordinator:The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.Running daily and weekly renewals processProActive Telephone CallsOccasional Order ProcessingClosing renewed maintenance and training opportunitiesSpotting up sell opportunitiesMaintaining the company CRMLiaising with Engineers and TrainersLiaising with Sales Team to pass on customers where appropriate.Provide support to the admin team during busy periods.Providing a high level of Customer ServiceAbout you?Customer centric in your approach is essentialMust have experience in salesExperience making outbound calls Must have experience in supporting a sales or commercial teamSelf-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Educated to a minimum of GCSE (or equivalent) in English and Maths Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureDon't miss out out on this opportunity, please apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you customer focused in your approach? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference. The Role £21,000 - £24,000 depending on experience25 days holiday + BHParking on-site Permanent positionMonday - Friday 09:00AM - 17:30 PM Your responsibilities as a Renewals Coordinator:The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.Running daily and weekly renewals processProActive Telephone CallsOccasional Order ProcessingClosing renewed maintenance and training opportunitiesSpotting up sell opportunitiesMaintaining the company CRMLiaising with Engineers and TrainersLiaising with Sales Team to pass on customers where appropriate.Provide support to the admin team during busy periods.Providing a high level of Customer ServiceAbout you?Customer centric in your approach is essentialMust have experience in salesExperience making outbound calls Must have experience in supporting a sales or commercial teamSelf-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Educated to a minimum of GCSE (or equivalent) in English and Maths Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureDon't miss out out on this opportunity, please apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • halesowen, west midlands
      • permanent
      • £24,000 - £25,000 per year
      • randstad business support
      This is a fantastic opportunity for somebody who is customer focused and enjoys developing relationships. This would suit you if you are a team player, have a good work ethic but also like to have a laugh along the way! If want to work for a well established and global organisation and you like what you have read so far, then keep reading! Role£24,000 - £25,000Monday - Thursday 8.30 am - 5.15 pm Friday 8.30am - 5.00 pm (1 hour lunch)Holidays 20 days + Bank Holidays & Christmas Shut Down, Company Pension SchemeAnnual company bonus (depending on company performance)Parking on-siteResponsible for:You will be looking after a mixture of Key Account and SME'sProviding excellent service to all customers at all timesManagement of quotations and pricingLog each enquiry from key customers.Create RFQ for each part and send it to approved suppliers.Receive back prices and create a 'best-cost'Present and discuss costs before making a quotation to customersMaintain quote log on a daily basisTranslate orders, once received, by referring back to the quote packNew part introductionTo manage the introduction of new parts onto computer system in liaison with all departmentsCreation of stock code and item descriptionGeneral enquiries and maintaining customer relationshipPeriodically visit, webex or conference calls with customersComplete customer portals or similar dependent on customer requirementsGeneral Administration including raising credit notes for returned parts and cover for colleaguesAbout you? 3+ years Experience in an Account Management or Sales Administration experience within a Automotive / Manufacturing capacity Fantastic communication skills both written and verbalNot afraid to build customer relationships Excellent Microsoft Package abilityFull customer service abilityWork with field sales team and obtain data they requireTime-keepingExcellent attendance track record requiredTeam playerInterviews taking place ASAP. Apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      This is a fantastic opportunity for somebody who is customer focused and enjoys developing relationships. This would suit you if you are a team player, have a good work ethic but also like to have a laugh along the way! If want to work for a well established and global organisation and you like what you have read so far, then keep reading! Role£24,000 - £25,000Monday - Thursday 8.30 am - 5.15 pm Friday 8.30am - 5.00 pm (1 hour lunch)Holidays 20 days + Bank Holidays & Christmas Shut Down, Company Pension SchemeAnnual company bonus (depending on company performance)Parking on-siteResponsible for:You will be looking after a mixture of Key Account and SME'sProviding excellent service to all customers at all timesManagement of quotations and pricingLog each enquiry from key customers.Create RFQ for each part and send it to approved suppliers.Receive back prices and create a 'best-cost'Present and discuss costs before making a quotation to customersMaintain quote log on a daily basisTranslate orders, once received, by referring back to the quote packNew part introductionTo manage the introduction of new parts onto computer system in liaison with all departmentsCreation of stock code and item descriptionGeneral enquiries and maintaining customer relationshipPeriodically visit, webex or conference calls with customersComplete customer portals or similar dependent on customer requirementsGeneral Administration including raising credit notes for returned parts and cover for colleaguesAbout you? 3+ years Experience in an Account Management or Sales Administration experience within a Automotive / Manufacturing capacity Fantastic communication skills both written and verbalNot afraid to build customer relationships Excellent Microsoft Package abilityFull customer service abilityWork with field sales team and obtain data they requireTime-keepingExcellent attendance track record requiredTeam playerInterviews taking place ASAP. Apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • smethwick, west midlands
      • permanent
      • £21,000 - £23,000 per year
      • randstad business support
      ​Are you looking for a challenging role where you can utilise your account management, sales and communication skills? Are you looking for an established organisation with strong values and a family feel? Looking for a role to develop your skills and experience?The RoleParking On-siteLocation: Smethwick Salary £21,000 - £23,000 OTE £30,000Progression opportunities 23 days holiday + BHResponsibilities:You will be responsible for developing and maintaining a professional relationship with customers in order to best meet their expectations, attending to any customer needs and acting as the main point of contact for any inbound inquiries. Interpreting customer's requirements and presenting them with a solution, you will also generate B2B sales orders and communicate effectively with the dispatch team to ensure clarity of information.80 % Account Management 20% New Business Working as part of a business to business sales team focusing on building new business relationships.Conducting outbound calls to develop leads and prospect for potential new business.Contacting lapsed accounts and selling to existing clients to further maximise revenue.Work to agreed KPI's and targetsEnsure a high level of customer service is achieved.Ensure that appropriate level of technical product knowledge is maintained.Support external Business Development Managers.Seek opportunity to broaden the customer base and routes to market.Help to provide any information required for monthly sales reports to analyse and evaluate overall area performance, market dynamics, sector development and key account activity.To ensure that budgeted sales and margin levels are achieved.Developing existing customers to maximise revenue.Interpreting customer's requirements and presenting them with a solution.Building new business relationships.Making outbound calls to generate business with prospect customers.What You'll needExperience in Account ManagementProven ability to maximise accounts through cross selling and up-sellingProven ability to bring on new business and make outbound calls Have excellent communication and customer care skillHave the ability to manage issues from enquiry to resolutionProven ability to be able to negotiate and provide customers with quotations Have experience working in a business to business customer service roleAbility to answer customer queries and promote/sell products and process orders.You will also need to be bright, efficient with a can-do attitude and the ability to think on your feet to solve problems arising.Good working knowledge of MS Office Knowledge/understanding of print processes would also be desirable although training will be provided. Please note: This role is office based and the organisation is adhering to all government guidelines This role won't be around for long so don't delay apply now, interviews will be taking place next week! ​Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      ​Are you looking for a challenging role where you can utilise your account management, sales and communication skills? Are you looking for an established organisation with strong values and a family feel? Looking for a role to develop your skills and experience?The RoleParking On-siteLocation: Smethwick Salary £21,000 - £23,000 OTE £30,000Progression opportunities 23 days holiday + BHResponsibilities:You will be responsible for developing and maintaining a professional relationship with customers in order to best meet their expectations, attending to any customer needs and acting as the main point of contact for any inbound inquiries. Interpreting customer's requirements and presenting them with a solution, you will also generate B2B sales orders and communicate effectively with the dispatch team to ensure clarity of information.80 % Account Management 20% New Business Working as part of a business to business sales team focusing on building new business relationships.Conducting outbound calls to develop leads and prospect for potential new business.Contacting lapsed accounts and selling to existing clients to further maximise revenue.Work to agreed KPI's and targetsEnsure a high level of customer service is achieved.Ensure that appropriate level of technical product knowledge is maintained.Support external Business Development Managers.Seek opportunity to broaden the customer base and routes to market.Help to provide any information required for monthly sales reports to analyse and evaluate overall area performance, market dynamics, sector development and key account activity.To ensure that budgeted sales and margin levels are achieved.Developing existing customers to maximise revenue.Interpreting customer's requirements and presenting them with a solution.Building new business relationships.Making outbound calls to generate business with prospect customers.What You'll needExperience in Account ManagementProven ability to maximise accounts through cross selling and up-sellingProven ability to bring on new business and make outbound calls Have excellent communication and customer care skillHave the ability to manage issues from enquiry to resolutionProven ability to be able to negotiate and provide customers with quotations Have experience working in a business to business customer service roleAbility to answer customer queries and promote/sell products and process orders.You will also need to be bright, efficient with a can-do attitude and the ability to think on your feet to solve problems arising.Good working knowledge of MS Office Knowledge/understanding of print processes would also be desirable although training will be provided. Please note: This role is office based and the organisation is adhering to all government guidelines This role won't be around for long so don't delay apply now, interviews will be taking place next week! ​Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • birmingham, west midlands
      • permanent
      • £21,000 - £21,000, per year, + OTE 32000
      • randstad business support
      We have an amazing opportunity for a Sales Representative to join a Belfast based company on a remote basis so you can be based anywhere in the UK!Positioned for yet another year of growth, they are looking for ambitious professionals focused on building a career with the company.The position is an outbound B2B Lead Generation role. You will be responsible for contacting businesses on behalf of their Global Technology clients to generate sales appointments for clients to execute.This role is great for a graduate trying to break into the sales world or an experience sales person looking for a new challenge!Due to this opportunity being within our APAC team working with businesses across South East Asia,the hours for this role will start at 4am or 5am - we are flexible!Benefits: Competitive base salary - £21,200 + Bonus OTE - £32,000No Weekends! - Monday-Friday Uncapped monthly bonus planPrivate Health Care5% pension contributionProfessional Development and Sales TrainingGreat career progression/promotion opportunitiesPaid holiday entitlementRegular social eventsResponsibilities: Working as part of a campaign team to achieve objectives for our clientsOutbound Business calls on behalf of the worlds largest technology brandsGenerating sales opportunities and qualifying needsProviding follow-up activities as part of closing the saleEnsuring the achievement of agreed sales targets, KPI's goals and objectivesSkills/Experience: Recent graduate or 2/3 years experience in a sales based roleDedicated individuals that are driven to deliver great resultsResilience and self-motivation to work in a fast-paced business environmentIf this is the role for you click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      We have an amazing opportunity for a Sales Representative to join a Belfast based company on a remote basis so you can be based anywhere in the UK!Positioned for yet another year of growth, they are looking for ambitious professionals focused on building a career with the company.The position is an outbound B2B Lead Generation role. You will be responsible for contacting businesses on behalf of their Global Technology clients to generate sales appointments for clients to execute.This role is great for a graduate trying to break into the sales world or an experience sales person looking for a new challenge!Due to this opportunity being within our APAC team working with businesses across South East Asia,the hours for this role will start at 4am or 5am - we are flexible!Benefits: Competitive base salary - £21,200 + Bonus OTE - £32,000No Weekends! - Monday-Friday Uncapped monthly bonus planPrivate Health Care5% pension contributionProfessional Development and Sales TrainingGreat career progression/promotion opportunitiesPaid holiday entitlementRegular social eventsResponsibilities: Working as part of a campaign team to achieve objectives for our clientsOutbound Business calls on behalf of the worlds largest technology brandsGenerating sales opportunities and qualifying needsProviding follow-up activities as part of closing the saleEnsuring the achievement of agreed sales targets, KPI's goals and objectivesSkills/Experience: Recent graduate or 2/3 years experience in a sales based roleDedicated individuals that are driven to deliver great resultsResilience and self-motivation to work in a fast-paced business environmentIf this is the role for you click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • solihull, west midlands
      • contract
      • £20,000 - £22,000 per year
      • randstad business support
      POSITION: Sales Support AdministratorLOCATION: Solihull TYPE: Contract with chance of perm for right personRATE: Up to £22k p.aAre you a well organised administrator with experience processing orders? Have you previously supported a high functioning sales team? Are you looking for an opportunity within a growing global business? We are recruiting on behalf of a world leader in pharmaceuticals, for a Sales Support Administrator to work alongside a well-performing sales team. The ideal candidate will have:Excellent organisation skillsGreat communication - able to efficiently and professionally respond to emailsExperience with SAP systems is a plusExperience processing orders / dealing with salesGood knowledge of outlook, excel, wordAble to be adaptable, quick thinkingIf this sounds like you and you are looking for your next opportunity, please apply with an up to date CV today!Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      POSITION: Sales Support AdministratorLOCATION: Solihull TYPE: Contract with chance of perm for right personRATE: Up to £22k p.aAre you a well organised administrator with experience processing orders? Have you previously supported a high functioning sales team? Are you looking for an opportunity within a growing global business? We are recruiting on behalf of a world leader in pharmaceuticals, for a Sales Support Administrator to work alongside a well-performing sales team. The ideal candidate will have:Excellent organisation skillsGreat communication - able to efficiently and professionally respond to emailsExperience with SAP systems is a plusExperience processing orders / dealing with salesGood knowledge of outlook, excel, wordAble to be adaptable, quick thinkingIf this sounds like you and you are looking for your next opportunity, please apply with an up to date CV today!Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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