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      • woodbridge, east of england
      • temporary
      • £10.95 per hour
      • randstad business support
      Do you have customer service experience? Do you have administration experience? Are you a strong communicator? If yes, then this could be the job for you! Role: Duties PlannerLocation: MartleshamRate: £10.95Contract length: 6 Months Main purpose of the role:To provide an effective and efficient service in relation to all aspects of duties and resource management, undertaking day-to-day administration, preventing staffing shortages, planning for events and maximising the use of resources.Main activities of the role Assist with the set up and maintenance of duties to maximise staffing resources across the Force, having due regard to safety, operational requirements, abstractions and cost effectiveness.Register duty patterns ensuring that they meet the required standards.Co-ordinate on call rotas and records of officers with specialist skills or roles.Co-ordinate and record abstractions whether for sickness, leave, training or other operational commitments and advise on necessary changes to maintain minimal staffing or safety levels.Notify staff of impending duty changes and operational requirements.Monitor staffing levels and advise line managers of likely shortfalls, options to balance resources, and make recommendations on the most effective changes and adjustments to working patterns.Assist with the forward planning for events and operational policing requirements and facilitate the deployment and departmental allocation of resources.Assist with the mobilisation of specialist resources and operations for events or major incidents, planning and advising staff of necessary duty changes, calling out officers sometimes at short notice and making the necessary adjustments to rotas/work patterns.Maintain close liaison with Special Constabulary supervisors and with Criminal Justice Units in relation to Court warnings.Provide information and statistical data on staffing levels, commitments and abstractions and assist with the costing of specific events.Maintain compliance with relevant legislation, regulations, conditions of service and best practice guidelines, in particular having due regard to rest breaks / periods, and entitlements..Assist with the induction of new staff and the provision of on the job training.Provide a duties helpdesk advisory service on a rota basis.Any other duties that are commensurate with the role and grade as may be requested by management.Apply now! And a member of the team will be in touch to discuss next steps.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      Do you have customer service experience? Do you have administration experience? Are you a strong communicator? If yes, then this could be the job for you! Role: Duties PlannerLocation: MartleshamRate: £10.95Contract length: 6 Months Main purpose of the role:To provide an effective and efficient service in relation to all aspects of duties and resource management, undertaking day-to-day administration, preventing staffing shortages, planning for events and maximising the use of resources.Main activities of the role Assist with the set up and maintenance of duties to maximise staffing resources across the Force, having due regard to safety, operational requirements, abstractions and cost effectiveness.Register duty patterns ensuring that they meet the required standards.Co-ordinate on call rotas and records of officers with specialist skills or roles.Co-ordinate and record abstractions whether for sickness, leave, training or other operational commitments and advise on necessary changes to maintain minimal staffing or safety levels.Notify staff of impending duty changes and operational requirements.Monitor staffing levels and advise line managers of likely shortfalls, options to balance resources, and make recommendations on the most effective changes and adjustments to working patterns.Assist with the forward planning for events and operational policing requirements and facilitate the deployment and departmental allocation of resources.Assist with the mobilisation of specialist resources and operations for events or major incidents, planning and advising staff of necessary duty changes, calling out officers sometimes at short notice and making the necessary adjustments to rotas/work patterns.Maintain close liaison with Special Constabulary supervisors and with Criminal Justice Units in relation to Court warnings.Provide information and statistical data on staffing levels, commitments and abstractions and assist with the costing of specific events.Maintain compliance with relevant legislation, regulations, conditions of service and best practice guidelines, in particular having due regard to rest breaks / periods, and entitlements..Assist with the induction of new staff and the provision of on the job training.Provide a duties helpdesk advisory service on a rota basis.Any other duties that are commensurate with the role and grade as may be requested by management.Apply now! And a member of the team will be in touch to discuss next steps.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • south shields, north east
      • temporary
      • £10.20 - £10.21 per hour
      • randstad cpe
      Is your current contract coming to an end? Or are you looking for an Administration Assistant position to start ASAP? If you have experience in a similar position, we would love to hear from you! Location: South TynesidePosition: Administration AssistantContract type: TempStart date: ASAP End date: End of August Salary/Rate: £10.21 p/h Randstad CPE contact: Becki on 07703348214 The ClientWorking for a Local Authority client The RoleSupport Officers required to work in a busy Repairs and Maintenance office. You will be required to assist the team with the admin duties and support Mobile Working Planners in the scheduling of work and contacting customers. You will also be required to deal with operative enquiries and raising follow-on work internally and with subcontractors. This is an office based role in a covid secure office environment. You will needExperience in a similar role What you will get in return: A competitive pay rateOpportunity for ongoing work.Access to Randstad's training department. What to do next:If you feel this role meets your expectations please click apply and upload your latest cv. If you are seeking a new role in the future please feel free to contact Randstad CPE's Newcastle branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Is your current contract coming to an end? Or are you looking for an Administration Assistant position to start ASAP? If you have experience in a similar position, we would love to hear from you! Location: South TynesidePosition: Administration AssistantContract type: TempStart date: ASAP End date: End of August Salary/Rate: £10.21 p/h Randstad CPE contact: Becki on 07703348214 The ClientWorking for a Local Authority client The RoleSupport Officers required to work in a busy Repairs and Maintenance office. You will be required to assist the team with the admin duties and support Mobile Working Planners in the scheduling of work and contacting customers. You will also be required to deal with operative enquiries and raising follow-on work internally and with subcontractors. This is an office based role in a covid secure office environment. You will needExperience in a similar role What you will get in return: A competitive pay rateOpportunity for ongoing work.Access to Randstad's training department. What to do next:If you feel this role meets your expectations please click apply and upload your latest cv. If you are seeking a new role in the future please feel free to contact Randstad CPE's Newcastle branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • luton, east of england
      • temporary
      • £13.92 per hour
      • randstad business support
      This is an exciting opportunity for you to join Bedfordshire Police within the Public Protection Unit.Main purpose of the role: To contribute to achieving the vision, purpose and values of Bedfordshire Police. To support Bedfordshire Police in achieving its objectives by managing the systems and processes of the Public Protection Unit Support Team (PPUST). Incorporating our MASH roles supporting partners and the protection of vulnerable people within Bedfordshire. Providing fairness and equality to all whilst ensuring professional standards are maintained.Key ResponsibilitiesTo assess the risk to individuals and the organisation with respect to referrals that come into the Support Team and to disseminate to the appropriate department, team or agency. This will include making appropriate decisions based on research of police systems.Receiving, recording and researching safeguarding referrals from Police personnel, other agencies and the public.Representing Bedfordshire Police in taking part in strategy meetings in person or telephony, agreeing whether Single agency S17(CAF, TAC) S47 , ICPC & other low level strategy meetings.Researching, evaluating and allocating, in accordance with statutory, procedural and local management guidelines, all invitations to safeguarding conferences received by the PPURT.Complete comprehensive chronologies where children reside in households where DV incidents have occurred. - these are typed and in a specific format.Developing and maintaining effective liaison with key personnel in the Police and other agencies to promote the effective operation of the unit.Providing advice and guidance to the Police personnel, other agencies and the public on safeguarding issues.Completing research and subsequent disclosure for other agencies and also in respect of Court orders- giving due regard to the principles of the Data protection act and the various Information sharing protocols.Management of Domestic Abuse Referrals - follow local agreement protocols to manage risk referring DV incidents expeditiously to partners using the relay referral process for DV.Victim call backs for medium risk repeat victims. Ensuring safeguarding has been considered- Identifying any further risk. Refer and sign post appropriately.Entry RequirementsCapable of a high standard or written and oral communication sufficient to write reports and communicating at a management level.Conversant with the use of all current Bedfordshire IT systems.An ability to innovate, challenge and drive positive improvement.Evidence of high level organisation skills including the setting of priorities and managing the risk to safeguard vulnerable members of society.The ability to be assertive in meeting situations, to ensure the correct response is provided for the victim and any investigations to follow.To have an understanding of Child Protection Investigations and other vulnerable person investigations in order to set investigation strategies and relevant actions. To be confident, where appropriate to challenge partners & other professionals to manage expectations to ensure appropriate actions are set for Bedfordshire police.Apply now! And a member of the team will be in touch to discuss next steps. (An extensive job description will be shared with the successful candidates)Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      This is an exciting opportunity for you to join Bedfordshire Police within the Public Protection Unit.Main purpose of the role: To contribute to achieving the vision, purpose and values of Bedfordshire Police. To support Bedfordshire Police in achieving its objectives by managing the systems and processes of the Public Protection Unit Support Team (PPUST). Incorporating our MASH roles supporting partners and the protection of vulnerable people within Bedfordshire. Providing fairness and equality to all whilst ensuring professional standards are maintained.Key ResponsibilitiesTo assess the risk to individuals and the organisation with respect to referrals that come into the Support Team and to disseminate to the appropriate department, team or agency. This will include making appropriate decisions based on research of police systems.Receiving, recording and researching safeguarding referrals from Police personnel, other agencies and the public.Representing Bedfordshire Police in taking part in strategy meetings in person or telephony, agreeing whether Single agency S17(CAF, TAC) S47 , ICPC & other low level strategy meetings.Researching, evaluating and allocating, in accordance with statutory, procedural and local management guidelines, all invitations to safeguarding conferences received by the PPURT.Complete comprehensive chronologies where children reside in households where DV incidents have occurred. - these are typed and in a specific format.Developing and maintaining effective liaison with key personnel in the Police and other agencies to promote the effective operation of the unit.Providing advice and guidance to the Police personnel, other agencies and the public on safeguarding issues.Completing research and subsequent disclosure for other agencies and also in respect of Court orders- giving due regard to the principles of the Data protection act and the various Information sharing protocols.Management of Domestic Abuse Referrals - follow local agreement protocols to manage risk referring DV incidents expeditiously to partners using the relay referral process for DV.Victim call backs for medium risk repeat victims. Ensuring safeguarding has been considered- Identifying any further risk. Refer and sign post appropriately.Entry RequirementsCapable of a high standard or written and oral communication sufficient to write reports and communicating at a management level.Conversant with the use of all current Bedfordshire IT systems.An ability to innovate, challenge and drive positive improvement.Evidence of high level organisation skills including the setting of priorities and managing the risk to safeguard vulnerable members of society.The ability to be assertive in meeting situations, to ensure the correct response is provided for the victim and any investigations to follow.To have an understanding of Child Protection Investigations and other vulnerable person investigations in order to set investigation strategies and relevant actions. To be confident, where appropriate to challenge partners & other professionals to manage expectations to ensure appropriate actions are set for Bedfordshire police.Apply now! And a member of the team will be in touch to discuss next steps. (An extensive job description will be shared with the successful candidates)Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • manchester, north west
      • temporary
      • dependent on experience
      • randstad business support
      Purpose of role: The Multi Skilled Operator is responsible for delivering a first-class experience to customers using workplace facilities, reprographic services and the managed filing service at EY. The role-holder is responsible for the accurate completion of all tasks, delivered within the agreed service levels. Key responsibilities: Support the operation to undertake all Document Services and Workplace tasks Full understanding of workflow processes and procedures Prepare files and mail for digital scanning by removing fixtures and fastenings Scanning of hard copy files/mail into PDF format using high speed scanners Quality checking scanned copy against physical file/mail item to ensure all pages have been scanned Receiving inbound couriers and booking outbound couriers Ensuring work is competed in a timely fashion and of the highest quality Support colleagues and work as a team in order to achieve the best results for clients Actively support the client's environmental, consistency and security policies alongside meeting Service Level Agreement (SLA) obligations Responsible for meeting all IMS/ISO obligations To reproduce high quality documents to client specifications using high speed reprographic and finishing equipment Monitor and replenish the consumables for all printers Calibrate all machines daily to ensure machine colour quality is kept to the optimum Collate and produce management information in a timely and accurate manner on various work streams Undertake additional duties as requested by management Take responsibility for meeting targets Ensure that any training opportunities are recorded on training card with accurate skill evaluation Reporting issues as per procedure and escalating issues to Senior Operator/Team Leader Attention to detail is paramount Develop positive and professional relationships with customers Competent with Microsoft Office tools; Word, PowerPoint, Excel, Teams (to include digital telephone) and Outlook emails Willing to learn or have previous experience with an online records management tool Good attention to detail skills Competent with Fiery Command workstation front end Competent with print drivers Basic knowledge of Abode creative suite Competent with wire and comb binding (magna punch and manual closers) High level of customer focus - proactive approach to service delivery and client satisfaction Excellent communication skills, both written and oral, and confidence to communicate at all levels Excellent organisational skills Able to work to tight deadlines and prioritise workload Able to work under pressure Ability to work alone or collaboratively Possess a critical eye in terms of accuracy Courteous at all timesAble to judge accurately when issues should be escalated to senior managers Motivated and enthusiastic with "can do" attitude Ability to be motivated to work as part of a team. Must be familiar with the English language, alphabet, numeracy and spelling Should build effective customer relationships based on trust, flexibility and a professional approach Must be able to manage customer perceptions and expectations, actively promoting a high standard of customer care Must ensure that SLAs are met and where possible exceeded Flexible and proactive approach to work. Excellent customer service skills Team focused Calm under pressure Excellent communication skills with confidence to deal with customers at all levels Must ensure communication is clear, concise and timely and that all-important information is understood Work in partnership with colleagues to achieve common goals Able to work on own initiative Must plan and schedule activities to ensure best use of time and resources and to satisfy customer and Williams Lea objectives Should demonstrate a high degree of pro activity at all times High level of attention to detail, working quickly and accurately Follows procedures and checks work to ensure right first time Able to make logical decisions, considering all relevant information and alternative solutions Must consider the broader implications of proposed actions, escalating matters appropriately Must take ownership for tasks and problems Adopts a positive and energetic approach Strives to overcome obstacles to achieve results Takes responsibility for personal development Previous experience in working in a successful customer facing service Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Purpose of role: The Multi Skilled Operator is responsible for delivering a first-class experience to customers using workplace facilities, reprographic services and the managed filing service at EY. The role-holder is responsible for the accurate completion of all tasks, delivered within the agreed service levels. Key responsibilities: Support the operation to undertake all Document Services and Workplace tasks Full understanding of workflow processes and procedures Prepare files and mail for digital scanning by removing fixtures and fastenings Scanning of hard copy files/mail into PDF format using high speed scanners Quality checking scanned copy against physical file/mail item to ensure all pages have been scanned Receiving inbound couriers and booking outbound couriers Ensuring work is competed in a timely fashion and of the highest quality Support colleagues and work as a team in order to achieve the best results for clients Actively support the client's environmental, consistency and security policies alongside meeting Service Level Agreement (SLA) obligations Responsible for meeting all IMS/ISO obligations To reproduce high quality documents to client specifications using high speed reprographic and finishing equipment Monitor and replenish the consumables for all printers Calibrate all machines daily to ensure machine colour quality is kept to the optimum Collate and produce management information in a timely and accurate manner on various work streams Undertake additional duties as requested by management Take responsibility for meeting targets Ensure that any training opportunities are recorded on training card with accurate skill evaluation Reporting issues as per procedure and escalating issues to Senior Operator/Team Leader Attention to detail is paramount Develop positive and professional relationships with customers Competent with Microsoft Office tools; Word, PowerPoint, Excel, Teams (to include digital telephone) and Outlook emails Willing to learn or have previous experience with an online records management tool Good attention to detail skills Competent with Fiery Command workstation front end Competent with print drivers Basic knowledge of Abode creative suite Competent with wire and comb binding (magna punch and manual closers) High level of customer focus - proactive approach to service delivery and client satisfaction Excellent communication skills, both written and oral, and confidence to communicate at all levels Excellent organisational skills Able to work to tight deadlines and prioritise workload Able to work under pressure Ability to work alone or collaboratively Possess a critical eye in terms of accuracy Courteous at all timesAble to judge accurately when issues should be escalated to senior managers Motivated and enthusiastic with "can do" attitude Ability to be motivated to work as part of a team. Must be familiar with the English language, alphabet, numeracy and spelling Should build effective customer relationships based on trust, flexibility and a professional approach Must be able to manage customer perceptions and expectations, actively promoting a high standard of customer care Must ensure that SLAs are met and where possible exceeded Flexible and proactive approach to work. Excellent customer service skills Team focused Calm under pressure Excellent communication skills with confidence to deal with customers at all levels Must ensure communication is clear, concise and timely and that all-important information is understood Work in partnership with colleagues to achieve common goals Able to work on own initiative Must plan and schedule activities to ensure best use of time and resources and to satisfy customer and Williams Lea objectives Should demonstrate a high degree of pro activity at all times High level of attention to detail, working quickly and accurately Follows procedures and checks work to ensure right first time Able to make logical decisions, considering all relevant information and alternative solutions Must consider the broader implications of proposed actions, escalating matters appropriately Must take ownership for tasks and problems Adopts a positive and energetic approach Strives to overcome obstacles to achieve results Takes responsibility for personal development Previous experience in working in a successful customer facing service Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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