technical support analyst.

Position: IT Support Specialist
Location: Norwich, UK
Schedule: Hybrid
Work type: contract

We are seeking an experienced and flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services.

Key Responsibilities

• Server & Network Support: Provide significant support for Microsoft server products (including Windows Server 2003-2012), data communications, and networking technologies (LAN, TCP/IP, x400, RS-232).
• Application Management: Implement and support multi-user applications, including databases and the ICE system.
• Hardware & End-User Support: Offer practical support for computer hardware, printers, and software applications, and assist users in a similar environment.
• Database & Web: Maintain and support MS SQL Server and Web Server products.
• Documentation: Document systems and procedures, and prepare training materials.

Required Qualifications & Skills

• Education/Certification: Relevant Degree/HND/HNC and an IT Qualification (e.g., MCP or MCSE Windows 2003-2012).
• Technical: Significant experience with Microsoft server products, networking, and hardware support.
• Soft Skills: Excellent analytical mind, strong communication skills, and the ability to work independently or as part of a team.
• Sector Knowledge: Understanding of NHS IT Modernisation initiatives.

If you are motivated and demonstrate the Trust's PRIDE values (People focused, Respect, Integrity, Dedication, Excellence), we encourage you to apply or share your updated CV to the email address nandiraju . b @ randstad . co . uk.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.