Role: Training Administrator
Salary: £27,000 per annum
Location: Salford / Central Manchester (Hybrid)
Work Pattern: Monday - Friday, 08:30 - 17:00
About the Role
We are seeking an organised Training Administrator to join a supportive, education-focused team in Salford/Central Manchester. Working on a hybrid basis, you will keep daily operations running smoothly by managing schedules, processing training bookings, and maintaining accurate administrative records.
Key Responsibilities
- Scheduling & Bookings: Process, update, and reschedule training sessions, making sure trainer calendars and travel times are accurately mapped out.
- Inbox & Query Management: Monitor team inboxes and messaging channels to process session cancellations, answer trainer queries, and update schedules in real time.
- Data Quality & Audit: Run regular checks across our CRM to clean up duplicate entries, resolve broken links, and keep customer records accurate.
- Invoicing Preparation: Check completed session paperwork and timesheets to ensure everything is correct and ready for the finance team to invoice.
Candidate Requirements
- Experience in administrative, scheduling, or operational support roles.
- Strong attention to detail with experience checking data accuracy.
- Good working knowledge of Microsoft Office 365 (especially Excel) and CRM systems.
- Clear written and verbal communication skills.
- Great time management and the ability to handle daily deadlines.
Package & Benefits
- Salary: £27,000 per annum
- Hybrid working
- 29 days annual leave (including birthday allowance)
- Career progression opportunities
- Social events
