Are you highly organised, detail-focused, and confident working in a fast-paced academic environment? We're recruiting Assessment Support Assistants to join the Exams & Assessment Team at a leading UK University during their busiest period of the academic year. This role is perfect for someone who enjoys structured processes, digital administration, and delivering an excellent student experience during high-pressure assessment periods.
What You'll Be Doing
- Setting up digital exams and uploading secure assessment materials correctly and on time
- Carrying out pre-exam system checks to ensure all online assessments function smoothly
- Supporting on-site exams, including room setup, student check-ins, and delivering instructions
- Invigilating exams to maintain academic integrity and respond to student queries
- Recording attendance, incidents, and key assessment information accurately
- Coordinating exam timetables, room bookings, and assessment logistics
- Responding to student and staff enquiries professionally and efficiently
- Maintaining accurate digital and paper records in line with University processes
What We're Looking For
Essential:
- Strong administrative skills and exceptional attention to detail
- Ability to remain calm, professional, and focused during high-pressure periods
- Clear communication skills, confident in giving instructions to groups
- Reliability, punctuality, and the ability to follow strict regulations
- Comfortable working with digital systems and Microsoft Office
Desirable:
- Experience in exam invigilation or assessment administration
- Previous experience working in a University or educational environment
- Understanding of academic regulations or data-protection requirements
- Customer-service experience supporting students or the public
Assignment Details
- Duration: 12 weeks
- Working Hours: 37 hours per week
- Pattern: Hybrid - typically 3-4 days on site during exam periods
- Locations: Birmingham city centre (two campus buildings)
- Meaningful work supporting students at a key point in their academic journey
- A dynamic role that blends digital admin, on-site exam support, and problem-solving
- Full training provided - perfect for those seeking University experience
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
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