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Human resources (HR) is the part of an organisation that deals with the needs and concerns of its employees. It is the role of HR professionals to manage the hiring of new employees, ensure they have what they need to succeed in their roles and analyse their ongoing performance during their employment with the organisation. The HR department of an organisation also handles employee relations, including resolving disputes and addressing concerns raised by staff. At its core, human resources plays an essential role in creating a positive and productive work environment for everyone.

The role of an HR worker is to support the workforce and ensure the organisation runs smoothly by managing people-related processes. Some key HR responsibilities include:

• recruiting new employees, including screening, interviewing and onboarding

• dealing with employee concerns and disputes to ensure a safe and comfortable workplace

• organising training programmes to support staff development, especially where upskilling is needed

• overseeing employee performance and providing regular, constructive feedback to support growth

• managing all aspects of employee compensation, including salaries, benefits, insurance, pensions and incentive programmes

• developing and updating workplace policies to ensure the organisation complies with current laws and industry regulations

• maintaining accurate, up-to-date employee records and ensuring they are securely stored and accessible to authorised HR staff

Working in human resources is a much-in-demand career across the UK and can be rewarding, both in terms of salary and job satisfaction. There are plenty of opportunities for growth in the role, and some organisations also offer the option of remote HR jobs. Ultimately, an HR role is a great opportunity to make a meaningful difference in the workplace and help others achieve their goals. It also provides a range of daily responsibilities, including recruitment and training, conflict resolution and strategic planning.

You can get a job in HR by gaining relevant qualifications, building experience and applying through job boards like Randstad. You’ll need strong communication skills, good organisation and a proactive approach to identifying and solving potential workplace issues. A degree in a related field, such as business, psychology or human resources, is usually required to advance your career in the HR sector. Tailor your CV to highlight your skills and any experience in areas like recruitment, training or conflict resolution. Once ready, create an account with Randstad, submit your CV and check the jobs board for current HR job openings.

An HR manager is responsible for overseeing the key functions and daily operations of the HR department and its team. They manage the recruitment process to ensure roles are filled with the right candidates, define standard employee schedules, responsibilities and compensation, and maintain compliance with health and safety regulations. HR managers also support employee relations and help shape workplace policies that align with the goals of the organisation.

To become an HR manager, you typically need a degree in human resources, business or a related field, along with several years of experience in HR roles. Strong leadership, communication and problem-solving skills are also essential for success as an HR manager. When applying for an HR management position, make sure to carefully review the job description and tailor your CV to highlight relevant experience, such as managing HR processes, supporting employee relations or leading recruitment efforts. It also helps to familiarise yourself with the specific organisation and its policies to show that you’re ready to take on a strategic leadership role.

In the UK, HR job salaries typically range from £15,000 to £50,000 per year, depending on experience, location, and the size or type of organisation. Entry-level roles such as HR assistants tend to earn toward the lower end of the scale, while experienced professionals and specialists can earn significantly more. Most HR workers earn around £22,000 on average, while HR managers attract higher salaries of around £42,000 per annum. Senior HR executives in larger companies may earn even more, particularly in London and other high-demand regions.

In the UK, HR qualifications typically begin with at least a bachelor’s or master’s degree in a field such as psychology, business or HR management. For those aiming to progress in the profession, a qualification from the Chartered Institute of Personnel and Development (CIPD) is highly valued and often required for senior-level HR roles. Alternatively, consider completing an apprenticeship programme. These are a practical way to land an entry-level HR job, offering hands-on experience alongside structured training.