Are you a highly motivated and organized individual looking for a rewarding role in children's social care contract management and quality assurance? We're searching for a skilled Contract Monitoring and Operational Market Management Officer to join the Children's Commissioning and Sufficiency team within the Social Services and Wellbeing directorate at Bridgend County Borough Council.
- Job Title: Contract Monitoring and Operational Market Management Officer
- Job Type: Full-Time (37 Hours per week)
- Location: CF31 4WB
- Shifts: Monday to Friday
- Duration: Temporary sickness cover until 31/03/2027
Who are you?
- A knowledgeable practitioner with a sound understanding of legislation and guidance relevant to children's social care, including the Social Services and Well-being (Wales) Act 2014, Regulation and Inspection of Social Care Act 2016, and CIW standards.
- Well-versed in contract monitoring, managing provider performance, or commissioning, particularly within regulated children's services placements such as residential care, fostering, and supported accommodation.
- Highly analytical and skilled in preparing formal correspondence, reports, audits, and quality improvement plans for senior management.
What will you be doing?
- Leading the day-to-day contract monitoring of regulated placements and commissioned services, including independent fostering, residential care, and supported accommodation.
- Developing and maintaining a robust contract monitoring and performance framework to effectively assess service quality against Key Performance Indicators (KPIs).
- Conducting systematic, proportionate, and evidence-based monitoring reviews utilizing intelligence sources, site visits, and feedback from children and carers.
- Building open, supportive relationships with providers and foster carers to promote collaborative working and identify barriers to local authority or not-for-profit fostering models.
- Tracking and supervising the implementation of provider improvement plans in response to quality, compliance, or regulatory concerns.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
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