Location: London (Hybrid)
Duration: 9-Month Contract
Rate: £33 per hour (Umbrella)
Start Date: ASAP
Are you a highly organized IT professional with a knack for data reconciliation and large-scale deployment? We are seeking a Laptop Refresh Coordinator to manage a recurring monthly hardware refresh program for over 2,000 employees across multiple regional offices.
The Role
You will act as the central point of contact between technical teams, HR, and vendors to ensure a seamless hardware lifecycle. Your focus will be on:
Data Reconciliation: Comparing CMDB and Microsoft Intune records to identify and fix discrepancies in user assignments and device status.
Operational Coordination: Raising and tracking Jira tickets for Service Desk/IT Ops teams and chasing them through to closure.
Logistics Management: Compiling hardware volumes, raising orders with approved vendors, and tracking deliveries across various UK and regional sites.
Reporting: Maintaining "clean" trackers and runbooks to ensure audit trails and version control.
What You'll Need
Proven Experience: Prior background in IT Asset Coordination, Desktop Refresh projects, or IT Operations support.
Technical Literacy: Comfort navigating CMDB tools and Microsoft Intune (querying devices/users).
Excel Mastery: Ability to use filters, lookups, and conditional formatting to manage large datasets accurately.
Scale Mindset: Experience working across multi-office or multi-region environments rather than a single site.
Ticketing Proficiency: Hands-on experience with Jira (or similar) for workflow management.
If interested, please apply now or share your updated CV to saisaranya.gummadi@randstaddigital.com
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
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