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        • worcester, west midlands
        • temporary
        • £9.40 - £10.40 per hour
        • part-time
        Are you looking for your next exciting challenge and have a proven track record of providing exemplary customer service? Are you looking for part-time hours to fit around your life?We are looking for you to join our expanding contact centre based on site within a world leader of the engineering and electronics industry. This role will be part home and part office based.Benefits:Annual bonus schemeAnnual leave entitlement of 28 days a year PRO RATA33 days PER ANNUM after 12 weeks (including bank holidays)Free parking availableOn-site subsidised canteenPay Rate and Hours:£9.40 PER HOURIncreasing to £10.40 PER HOUR after 12 weeks!Monday-Friday, 16:00PM-20:00PMRotating Saturdays, 08:00AM & 17:00PM4 hour shift2 out of 5 rotaRotating Sundays1 out of 5 rota1 day in LieuResponsibilities:Providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data.Advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints.Training is provided and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded.Work within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals.RequirementsPrevious experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment. IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and MathsExcellent attendance record and be punctualQuick thinking and able to problem solve/use their own initiativePersonable with the ability to build strong relationships with customers and colleagues in a pressured environmentThis is a temporary assignment ongoing.Does this sound like the perfect job to you? Apply today for immediate consideration!
        Are you looking for your next exciting challenge and have a proven track record of providing exemplary customer service? Are you looking for part-time hours to fit around your life?We are looking for you to join our expanding contact centre based on site within a world leader of the engineering and electronics industry. This role will be part home and part office based.Benefits:Annual bonus schemeAnnual leave entitlement of 28 days a year PRO RATA33 days PER ANNUM after 12 weeks (including bank holidays)Free parking availableOn-site subsidised canteenPay Rate and Hours:£9.40 PER HOURIncreasing to £10.40 PER HOUR after 12 weeks!Monday-Friday, 16:00PM-20:00PMRotating Saturdays, 08:00AM & 17:00PM4 hour shift2 out of 5 rotaRotating Sundays1 out of 5 rota1 day in LieuResponsibilities:Providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data.Advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints.Training is provided and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded.Work within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals.RequirementsPrevious experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment. IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and MathsExcellent attendance record and be punctualQuick thinking and able to problem solve/use their own initiativePersonable with the ability to build strong relationships with customers and colleagues in a pressured environmentThis is a temporary assignment ongoing.Does this sound like the perfect job to you? Apply today for immediate consideration!
        • bingley, yorkshire and the humber
        • temporary
        • £8.91 per hour
        • full-time
        A high profile retail business based in Bingley is looking for multiple Customer Service Advisors to join their team. On offer is a competitive salary, on-site canteen, the shift pattern is 9am-5pm Monday to Friday and free parking on-site in a well established business! This role is to start on the 5th October for 9 weeks, therefore please make sure you are available for the duration of the contract. The duties of the role include:* Provide customers with an excellent customer service experience via telephone and email* Manage customer orders* Processing customer returns* Response to email queries*General administration duties To be considered for the role you'll need to be able to demonstrate the following:*Previous experience of customer service *High levels of energy *Commitment to providing excellent customer service*The ability to prioritise your workload and operate independently If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk at Randstad Leeds Office.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A high profile retail business based in Bingley is looking for multiple Customer Service Advisors to join their team. On offer is a competitive salary, on-site canteen, the shift pattern is 9am-5pm Monday to Friday and free parking on-site in a well established business! This role is to start on the 5th October for 9 weeks, therefore please make sure you are available for the duration of the contract. The duties of the role include:* Provide customers with an excellent customer service experience via telephone and email* Manage customer orders* Processing customer returns* Response to email queries*General administration duties To be considered for the role you'll need to be able to demonstrate the following:*Previous experience of customer service *High levels of energy *Commitment to providing excellent customer service*The ability to prioritise your workload and operate independently If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk at Randstad Leeds Office.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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