- POST : Finance Customer Care RepresentativeREPORTING TO : Finance Customer Care Manager OBJECTIVES : To offer the highest standards of Customer service to all clients. Hours of employment are 37.5 hours per week (9-5:30 Mon to Fri) : 25 days holidays per annum + Bank Holidays + Birthday Leave Location - West Croydon OVERVIEWWorking within the Finance Customer Care team, you will respond to customer communications via phone, post and email in relation toPOST : Finance Customer Care RepresentativeREPORTING TO : Finance Customer Care Manager OBJECTIVES : To offer the highest standards of Customer service to all clients. Hours of employment are 37.5 hours per week (9-5:30 Mon to Fri) : 25 days holidays per annum + Bank Holidays + Birthday Leave Location - West Croydon OVERVIEWWorking within the Finance Customer Care team, you will respond to customer communications via phone, post and email in relation to
- POSITION | Customer Experience AgentLOCATION | CroydonREPORTING TO | Customer Experience Team LeaderHOURS OF WORK | Monday to Friday 37.5hrsQUALIFICATION LEVEL | GCSE Grades (A to C) and Level 2 Course/Exam in Leasehold Management Company Profile The Vegner Group is a property service group established in 1991. With over 30 years' experience the business specialises in the management of blocks of flats and offers other related services such as insurancePOSITION | Customer Experience AgentLOCATION | CroydonREPORTING TO | Customer Experience Team LeaderHOURS OF WORK | Monday to Friday 37.5hrsQUALIFICATION LEVEL | GCSE Grades (A to C) and Level 2 Course/Exam in Leasehold Management Company Profile The Vegner Group is a property service group established in 1991. With over 30 years' experience the business specialises in the management of blocks of flats and offers other related services such as insurance
- Key ResponsibilitiesAssigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards achieving NPS targets, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards.Monitors the building services maintenance and managementKey ResponsibilitiesAssigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards achieving NPS targets, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards.Monitors the building services maintenance and management
