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1 job found in Redcar

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    • redcar, yorkshire and the humber
    • permanent
    • £21,000 - £21,450, per year, pension scheme
    • randstad cpe
    Randstad CPE Facilities Management division are currently recruiting for a Helpdesk Administrator to join our client's newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk.The main working hours for this role will be between 8:00am - 5:00pm.Your role will include:Main point of contact for subcontractors, managing their processes and prompting updatesRaising purchase orders for subcontractorsClosing off jobs for engineersRaising of reactive & PPM work ordersManaging complaints and escalations effectivelyKeep WIP levels on contracts to a minimum to ensure timely completion of work ordersAssist with reporting on jobs logged, completed and outstandingCollating figures for monthly KPI reportingCompletion of engineers timesheetsFiling, scanning and tracking of engineers paperworkLog engineers overtime and holidays for weekly reporting to managementProvide general administrative supportWhat we are looking for:Strong administration and customer service skillsExperience working in a Facilities Management environment with CAFM systems would be an advantageKnowledge of Microsoft Office packagesStrong planning and organisational skills, with attention to detailApply now with an up to date CV or for more information about this position, please contact Aaron Rutter at Randstad CPE on 07741 836513.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Randstad CPE Facilities Management division are currently recruiting for a Helpdesk Administrator to join our client's newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk.The main working hours for this role will be between 8:00am - 5:00pm.Your role will include:Main point of contact for subcontractors, managing their processes and prompting updatesRaising purchase orders for subcontractorsClosing off jobs for engineersRaising of reactive & PPM work ordersManaging complaints and escalations effectivelyKeep WIP levels on contracts to a minimum to ensure timely completion of work ordersAssist with reporting on jobs logged, completed and outstandingCollating figures for monthly KPI reportingCompletion of engineers timesheetsFiling, scanning and tracking of engineers paperworkLog engineers overtime and holidays for weekly reporting to managementProvide general administrative supportWhat we are looking for:Strong administration and customer service skillsExperience working in a Facilities Management environment with CAFM systems would be an advantageKnowledge of Microsoft Office packagesStrong planning and organisational skills, with attention to detailApply now with an up to date CV or for more information about this position, please contact Aaron Rutter at Randstad CPE on 07741 836513.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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