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      • belfast, northern ireland
      • permanent
      • competitive
      • randstad inhouse services
      Description - ExternalDo you strive to wow customers, build trust and work together? Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. We will support and guide you through your journey of delivering Award Winning Customer Service.On a day to day basis you'll speak with a broad range of customers, supporting with their queries. This may range from a simple change of address through to supporting with a more complex query.Experience isn't essential; if you have the right attitude and are committed to delivering a first class service to our Customers, we'll provide you with the training you'll need to excel, not just at the beginning of your career with us, but ongoing.Do you see yourself as?- Highly PC literate- Able to build a rapport with customers- Confident telephone manner- Self-motivated- A problem solver with High attention to detail- What we'll do for youWe'll pay you a competitive salary with an attractive bonus, plus pension and benefits, and you can start earning bonus straight after training. You'll receive salary increases at each stage of your development within the role.We recognise good performance and are committed to ongoing investment in you and your development. There's a clear career journey and we create opportunities for internal promotion; the majority of our Team Managers have been promoted internally. You'll be part of a team in our dynamic and lively contact centre with fun, daily incentives for you and/or your team.The CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank we've exciting growth ambitions to double the size of the business by 2020 you'll be joining a dynamic business which provides people with opportunities to make it happen in a high energy environment.So, what are you waiting for? Apply now and join our winning team!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred)Qualifications - External Equal Opportunities DisclaimerBNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
      Description - ExternalDo you strive to wow customers, build trust and work together? Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. We will support and guide you through your journey of delivering Award Winning Customer Service.On a day to day basis you'll speak with a broad range of customers, supporting with their queries. This may range from a simple change of address through to supporting with a more complex query.Experience isn't essential; if you have the right attitude and are committed to delivering a first class service to our Customers, we'll provide you with the training you'll need to excel, not just at the beginning of your career with us, but ongoing.Do you see yourself as?- Highly PC literate- Able to build a rapport with customers- Confident telephone manner- Self-motivated- A problem solver with High attention to detail- What we'll do for youWe'll pay you a competitive salary with an attractive bonus, plus pension and benefits, and you can start earning bonus straight after training. You'll receive salary increases at each stage of your development within the role.We recognise good performance and are committed to ongoing investment in you and your development. There's a clear career journey and we create opportunities for internal promotion; the majority of our Team Managers have been promoted internally. You'll be part of a team in our dynamic and lively contact centre with fun, daily incentives for you and/or your team.The CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank we've exciting growth ambitions to double the size of the business by 2020 you'll be joining a dynamic business which provides people with opportunities to make it happen in a high energy environment.So, what are you waiting for? Apply now and join our winning team!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred)Qualifications - External Equal Opportunities DisclaimerBNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
      • belfast, northern ireland
      • temporary
      • competitive
      • randstad financial services
      Customer Care Advisor 35 hour week ( Mon-Fri 9AM-5PM)6 Month contract (likely to be extended or progress to permanent)5 Week in house training period Location - Belfast Are you a people person with great communication skills wanting to support customers through their financial services journey? If you are looking for a role with purpose to fulfil your true potential, join our clients customer care team and deliver an exceptional customer experience.Job Description and responsibilities Data entry into standard company systems.Develop positive client relationships and experience through courteous interactions.Carry out standard customer service responsibilities and respond to a range of customer enquiries, following established procedures to come to resolutions.Opportunities for personal development through existing formal and informal training opportunities.Interacting with visitors and telephone callers and responding to a range of requests and information. Requirements Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Strong data handling skills. Excellent communication skills for customer interactions Ability to work to a coordinated schedule What you will gain An inclusive and collaborative working environment.A managerial team that supports and encourages your career development through knowledge sharing. Flexibility to explore opportunities and build your future in an exciting company that priorities equal opportunities.Assurance that individuals with disabilities are provided with reasonable accommodation.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Care Advisor 35 hour week ( Mon-Fri 9AM-5PM)6 Month contract (likely to be extended or progress to permanent)5 Week in house training period Location - Belfast Are you a people person with great communication skills wanting to support customers through their financial services journey? If you are looking for a role with purpose to fulfil your true potential, join our clients customer care team and deliver an exceptional customer experience.Job Description and responsibilities Data entry into standard company systems.Develop positive client relationships and experience through courteous interactions.Carry out standard customer service responsibilities and respond to a range of customer enquiries, following established procedures to come to resolutions.Opportunities for personal development through existing formal and informal training opportunities.Interacting with visitors and telephone callers and responding to a range of requests and information. Requirements Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Strong data handling skills. Excellent communication skills for customer interactions Ability to work to a coordinated schedule What you will gain An inclusive and collaborative working environment.A managerial team that supports and encourages your career development through knowledge sharing. Flexibility to explore opportunities and build your future in an exciting company that priorities equal opportunities.Assurance that individuals with disabilities are provided with reasonable accommodation.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • belfast, northern ireland
      • temporary
      • £10.00 - £10.00, per hour, Training & development
      • randstad business support
      Are you customer focused with the ability to build rapport putting members of the public at ease? Do you thrive in a fast paced environment at the forefront of the Travel industry? Randstad are proud to partner with a pharmaceuticals company supporting the Travel sector by recruiting a team of Covid Sample Collection Assistants and Covid Test Operatives for 2 sites receiving International and European travellers. Benefits: Competitive Pay rate £10.00 per hour No late evenings, 8.30am-4.30pm hours of work Mon-Sun4 day on 4 day off shift cycle, immediate start dates availableFull training & induction programme 6 month contract with scope for extensionOnsite parking, Belfast International or Belfast City airportFull PPE provided Requirements:Customer oriented, ability to engage & build rapport Previous experience within a Covid Testing facility would be highly desirable although not essential. IT proficient with sound data entry skills Effective Communicator Confident & professional approachDrivers licence advantageousFlexible and adaptable characterAll successful candidates will be required to produce a negative test result prior to job commencement.Responsibilities: Covid sample collections at Belfast International Airport or Belfast City airportConfidently perform Throat and Nasal swab tests inline with current clinical standards Data entryAdvice travellers on testing requirements and Travel legislation around Red/Amber/Green list travel requirementsProvide reassurance and support to travellersCustomer service & guidanceCompliance with health & safety procedures & processesCleaning duties as requiredMonitoring appointment list and queue controlHandover with team and couriers at start / end of shiftsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you customer focused with the ability to build rapport putting members of the public at ease? Do you thrive in a fast paced environment at the forefront of the Travel industry? Randstad are proud to partner with a pharmaceuticals company supporting the Travel sector by recruiting a team of Covid Sample Collection Assistants and Covid Test Operatives for 2 sites receiving International and European travellers. Benefits: Competitive Pay rate £10.00 per hour No late evenings, 8.30am-4.30pm hours of work Mon-Sun4 day on 4 day off shift cycle, immediate start dates availableFull training & induction programme 6 month contract with scope for extensionOnsite parking, Belfast International or Belfast City airportFull PPE provided Requirements:Customer oriented, ability to engage & build rapport Previous experience within a Covid Testing facility would be highly desirable although not essential. IT proficient with sound data entry skills Effective Communicator Confident & professional approachDrivers licence advantageousFlexible and adaptable characterAll successful candidates will be required to produce a negative test result prior to job commencement.Responsibilities: Covid sample collections at Belfast International Airport or Belfast City airportConfidently perform Throat and Nasal swab tests inline with current clinical standards Data entryAdvice travellers on testing requirements and Travel legislation around Red/Amber/Green list travel requirementsProvide reassurance and support to travellersCustomer service & guidanceCompliance with health & safety procedures & processesCleaning duties as requiredMonitoring appointment list and queue controlHandover with team and couriers at start / end of shiftsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • belfast, northern ireland
      • temporary
      • £10.29 per hour
      • randstad business support
      Randstad are recruiting on behalf of Belfast Metropolitan College for Test and Trace assistants to support a pilot scheme. These are part-time roles starting immediately, throughout the duration of the summer with possibility for extension. BenefitsEnhanced holiday package Free city centre parking Part-time work - 16 hours per week (mornings)Opportunity to work with one of the UKs largest FE CollegesRequirementsEnglish GCSE at Grade C or above or equivalent Maths GCSE at Grade C or above or equivalentExperience using Excel to run reports Experience in a clinical setting would be an advantage Excellent attention to detail and ability to work under pressureDutiesReceives sample and prepares for analysis, including application of reagentTimes sample and indicates when ready for sample analysisReads the result on test device and marks result on deviceEnters result onto a digital or manual recording system / Enters result onto a managed device, including scan of QR code (result is automatically sent to Test & Trace)Ensure safe clinical measures, including practising of social distancing and donning and doffing of PPE, of all timesEnsures social distancing is maintained in Participant queuing areasGreets Participants at arrival, asking them to sanitise hands and ensures the Participant is eligible for testingDirects Participant to available testing stations and then the following completion of swabbingProvide verbal instruction on how to complete self-swabbingDeals with Participant queries, and supports Participants with accessibility requirements as appropriateSupports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the dayRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Randstad are recruiting on behalf of Belfast Metropolitan College for Test and Trace assistants to support a pilot scheme. These are part-time roles starting immediately, throughout the duration of the summer with possibility for extension. BenefitsEnhanced holiday package Free city centre parking Part-time work - 16 hours per week (mornings)Opportunity to work with one of the UKs largest FE CollegesRequirementsEnglish GCSE at Grade C or above or equivalent Maths GCSE at Grade C or above or equivalentExperience using Excel to run reports Experience in a clinical setting would be an advantage Excellent attention to detail and ability to work under pressureDutiesReceives sample and prepares for analysis, including application of reagentTimes sample and indicates when ready for sample analysisReads the result on test device and marks result on deviceEnters result onto a digital or manual recording system / Enters result onto a managed device, including scan of QR code (result is automatically sent to Test & Trace)Ensure safe clinical measures, including practising of social distancing and donning and doffing of PPE, of all timesEnsures social distancing is maintained in Participant queuing areasGreets Participants at arrival, asking them to sanitise hands and ensures the Participant is eligible for testingDirects Participant to available testing stations and then the following completion of swabbingProvide verbal instruction on how to complete self-swabbingDeals with Participant queries, and supports Participants with accessibility requirements as appropriateSupports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the dayRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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