1 job found in cambridge

HELPDESK ADMINISTRATOR REQUIREDOur multinational Facilities Management client is seeking a Helpdesk one of their reputable sites. Do you enjoy working in a busy environment where no day is the same? If so, this is the perfect role for you!!Do you have previous experience in FM?Are you a proven Helpdesk Operative?We currently have a Helpdesk Administrator vacancy to join our Facilities Management team maintaining the public sector to eliver outstanding customer service for Hard and Soft Facilities Management including handling large call and email volumes from the Helpdesk Users, including logging requests on our Computer Aided Faculties Management (CAFM) System to a high level of accuracy. Benefits & Details Monday - Friday7am - 7pm ( shift pattern )1 in 6 weekend shiftMust be able to do over time£10.49 per hour + holiday payLocal to public transportPark and ride car park Opportunity to bring a high degree of exposure to your CVSkills RequiredExceptional organisational skills.Ability to handle conflicting workloads and to work under pressure.An excellent telephone manner with the ability to communicate effectively at all levels delivering flawless customer service at all timesAbility to develop effective relations with key stakeholders including senior management, customers, staff teams and clientsAbility to set and achieve targets via effective engagement with stakeholder groupsStrong communications skills and plain English writing skills.Effective communication and presentation skills.If you are interested in joining their customer focused team you first must:Have previous experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 02382 126 196 ( Option 5 ) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.