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    2 jobs found in northern ireland

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        • belfast, northern ireland
        • temporary
        • £9.04 per hour
        • randstad business support
        Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • belfast, northern ireland
        • temporary
        • £17,400 per year
        • randstad business support
        At Randstad, we have an exciting opportunity to join a leading NI Energy provider as a customer service advisor . Associated Benefits:Annual salary of £17,400Enhanced pension package Enhanced sick and maternity payHealth and Wellbeing events throughout the yearFree transport to and from city centreFree parkingExperience:A minimum of 5 GCSEs (or equivalent) grade C or above including Maths and English.At least one year's experience within a customer services environment.Experience dealing with high volume telephone enquiries Complaint handling experience essentialRequirements: Handling inbound call traffic during peak periods Provide an efficient and effective service to existing and potential customers in a challenging and target driven environmentRespond to telephone queries raised by customersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        At Randstad, we have an exciting opportunity to join a leading NI Energy provider as a customer service advisor . Associated Benefits:Annual salary of £17,400Enhanced pension package Enhanced sick and maternity payHealth and Wellbeing events throughout the yearFree transport to and from city centreFree parkingExperience:A minimum of 5 GCSEs (or equivalent) grade C or above including Maths and English.At least one year's experience within a customer services environment.Experience dealing with high volume telephone enquiries Complaint handling experience essentialRequirements: Handling inbound call traffic during peak periods Provide an efficient and effective service to existing and potential customers in a challenging and target driven environmentRespond to telephone queries raised by customersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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