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    28 jobs found for customer services

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        • manchester, north west
        • contract
        • £20,000 per year
        • full-time
        An exiting opportunity has arisen to join one of the largest FMCG businesses in the UK as they seek a Korean speaking customer service executive working from home for a 6 month fixed term contract to assist with covering peak working a variation of shifts (days)Developing & maintaining relationships with customers is crucial to the success and expansion of the client to assist with supporting there ambitious growth.They are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking help drive them forwardResponsibilities of the role: Resolving customer queries via Telephone, Email, Live Chat & Social Media channelsWorking within the international Customer Service TeamWorking to department targetsMaintaining a high level of quality on each call or contactStriving for first time resolutionBuilding customer relationshipsUnderstanding customer needs and providing suitable resolutionsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        An exiting opportunity has arisen to join one of the largest FMCG businesses in the UK as they seek a Korean speaking customer service executive working from home for a 6 month fixed term contract to assist with covering peak working a variation of shifts (days)Developing & maintaining relationships with customers is crucial to the success and expansion of the client to assist with supporting there ambitious growth.They are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking help drive them forwardResponsibilities of the role: Resolving customer queries via Telephone, Email, Live Chat & Social Media channelsWorking within the international Customer Service TeamWorking to department targetsMaintaining a high level of quality on each call or contactStriving for first time resolutionBuilding customer relationshipsUnderstanding customer needs and providing suitable resolutionsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • permanent
        • £22,000 per year
        • full-time
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingSalary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingSalary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • biggleswade, east of england
        • contract
        • competitive
        • full-time
        An exciting opportunity to work within the Anti-Corruption Unit Intelligence for the Cambridgeshire Police. They are looking an Anti-Corruption Unit Intelligence Coordinator to join them for a 6 months contract! Role: Anti-Corruption Unit Intelligence CoordinatorLocation: BiggleswadeSalary: £13.58 p/hDuration: ASAP for 6 MonthsShifts: Monday to Friday - 08:00 to 16:00 - working from home Main purpose of the role: To contribute to achieving the vision, purpose and values of Bedfordshire Police, Cambridgeshire and Hertfordshire Constabularies.To support the operational requirements of the Anti-Corruption Unit, by assessing, developing and disseminating intelligence received within the unit.Key Responsibilities* Develop intelligence linked to ACU Control Strategy Priorities and gather evidence, both covertly and overtly, in order to conduct criminal and or/misconduct investigations involving corruption across Bedfordshire, Cambridgeshire and Hertfordshire.* Prevent staff entering into corruption by using intelligence to support the achievement of corruption prevention objectives of identification and intervention.* Ensure the Anti-Corruption Unit manage and process intelligence utilising appropriate systems to sanitise and create intelligence in line with the National Intelligence Model.* Collect and collate information from a variety of systems and sources in order to inform risk assessment of the information and identify suitable course of action.* Disseminate intelligence in the appropriate manner, to relevant organisation, department and/or individuals, whilst maintaining the required confidentiality, sensitively and duty of care.* Support national, regional and local requests for intelligence by thoroughly researching all relevant sources of intelligence and presenting the results in a coherent and professional manner.* Liaise with internal and external partners to develop intelligence opportunities for the Anti-Corruption Unit.* Be an active member of PSD, providing assistance to other members of the unit through attending meetings, training etc. as required. Share knowledge gained for wider departmental benefit. Key Requirements* Risk assessment experience* Experience with Research and finding information* Computer literate* Strong communication skills* Good team player Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity to work within the Anti-Corruption Unit Intelligence for the Cambridgeshire Police. They are looking an Anti-Corruption Unit Intelligence Coordinator to join them for a 6 months contract! Role: Anti-Corruption Unit Intelligence CoordinatorLocation: BiggleswadeSalary: £13.58 p/hDuration: ASAP for 6 MonthsShifts: Monday to Friday - 08:00 to 16:00 - working from home Main purpose of the role: To contribute to achieving the vision, purpose and values of Bedfordshire Police, Cambridgeshire and Hertfordshire Constabularies.To support the operational requirements of the Anti-Corruption Unit, by assessing, developing and disseminating intelligence received within the unit.Key Responsibilities* Develop intelligence linked to ACU Control Strategy Priorities and gather evidence, both covertly and overtly, in order to conduct criminal and or/misconduct investigations involving corruption across Bedfordshire, Cambridgeshire and Hertfordshire.* Prevent staff entering into corruption by using intelligence to support the achievement of corruption prevention objectives of identification and intervention.* Ensure the Anti-Corruption Unit manage and process intelligence utilising appropriate systems to sanitise and create intelligence in line with the National Intelligence Model.* Collect and collate information from a variety of systems and sources in order to inform risk assessment of the information and identify suitable course of action.* Disseminate intelligence in the appropriate manner, to relevant organisation, department and/or individuals, whilst maintaining the required confidentiality, sensitively and duty of care.* Support national, regional and local requests for intelligence by thoroughly researching all relevant sources of intelligence and presenting the results in a coherent and professional manner.* Liaise with internal and external partners to develop intelligence opportunities for the Anti-Corruption Unit.* Be an active member of PSD, providing assistance to other members of the unit through attending meetings, training etc. as required. Share knowledge gained for wider departmental benefit. Key Requirements* Risk assessment experience* Experience with Research and finding information* Computer literate* Strong communication skills* Good team player Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • wakefield, yorkshire and the humber
        • temporary
        • £8.72 per hour
        • full-time
        A high profile business based in Wakefield is looking for multiple Customer Service Advisors to join their team.On offer is a competitive salary, fantastic training program, free on-site parking and the shift pattern is 9am-5pm Monday to Friday in a well established business! This role is to start on the 12th October on a temp-perm basis.The duties of the role include:* Provide customers with an excellent customer service experience via telephone and email* Manage customer orders* Processing customer returns* Response to email queries*General administration dutiesTo be considered for the role you'll need to be able to demonstrate the following:*Previous experience of customer service*High levels of energy*Commitment to providing excellent customer service*The ability to prioritise your workload and operate independently If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk at Randstad Leeds Office.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A high profile business based in Wakefield is looking for multiple Customer Service Advisors to join their team.On offer is a competitive salary, fantastic training program, free on-site parking and the shift pattern is 9am-5pm Monday to Friday in a well established business! This role is to start on the 12th October on a temp-perm basis.The duties of the role include:* Provide customers with an excellent customer service experience via telephone and email* Manage customer orders* Processing customer returns* Response to email queries*General administration dutiesTo be considered for the role you'll need to be able to demonstrate the following:*Previous experience of customer service*High levels of energy*Commitment to providing excellent customer service*The ability to prioritise your workload and operate independently If you're immediately available or looking for a new challenge and want to join an exciting, fast paced, household name business, please apply now or call Patryk at Randstad Leeds Office.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • worcester, west midlands
        • temporary
        • £9.40 - £10.40 per hour
        • part-time
        Are you looking for your next exciting challenge and have a proven track record of providing exemplary customer service? Are you looking for part-time hours to fit around your life?We are looking for you to join our expanding contact centre based on site within a world leader of the engineering and electronics industry. This role will be part home and part office based.Benefits:Annual bonus schemeAnnual leave entitlement of 28 days a year PRO RATA33 days PER ANNUM after 12 weeks (including bank holidays)Free parking availableOn-site subsidised canteenPay Rate and Hours:£9.40 PER HOURIncreasing to £10.40 PER HOUR after 12 weeks!Monday-Friday, 16:00PM-20:00PMRotating Saturdays, 08:00AM & 17:00PM4 hour shift2 out of 5 rotaRotating Sundays1 out of 5 rota1 day in LieuResponsibilities:Providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data.Advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints.Training is provided and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded.Work within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals.RequirementsPrevious experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment. IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and MathsExcellent attendance record and be punctualQuick thinking and able to problem solve/use their own initiativePersonable with the ability to build strong relationships with customers and colleagues in a pressured environmentThis is a temporary assignment ongoing.Does this sound like the perfect job to you? Apply today for immediate consideration!
        Are you looking for your next exciting challenge and have a proven track record of providing exemplary customer service? Are you looking for part-time hours to fit around your life?We are looking for you to join our expanding contact centre based on site within a world leader of the engineering and electronics industry. This role will be part home and part office based.Benefits:Annual bonus schemeAnnual leave entitlement of 28 days a year PRO RATA33 days PER ANNUM after 12 weeks (including bank holidays)Free parking availableOn-site subsidised canteenPay Rate and Hours:£9.40 PER HOURIncreasing to £10.40 PER HOUR after 12 weeks!Monday-Friday, 16:00PM-20:00PMRotating Saturdays, 08:00AM & 17:00PM4 hour shift2 out of 5 rotaRotating Sundays1 out of 5 rota1 day in LieuResponsibilities:Providing world class customer service, undertaking all relevant customer interactions and the accurate capture of customer data.Advise customers of the best services available to them, maintaining relationships and using your initiative to resolve queries and complaints.Training is provided and so will be able to provide the best technical advice and support to customers to ensure their needs are met and their expectations exceeded.Work within a great team you will contribute to the overall performance and work towards achieving and maintaining the department and your own personal goals.RequirementsPrevious experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment. IT literate with a good standard of literacy and numeracy and possess GCSE grade C or above in English and MathsExcellent attendance record and be punctualQuick thinking and able to problem solve/use their own initiativePersonable with the ability to build strong relationships with customers and colleagues in a pressured environmentThis is a temporary assignment ongoing.Does this sound like the perfect job to you? Apply today for immediate consideration!
        • rochester, south east
        • permanent
        • £29,000 per year
        • full-time
        Job RoleMy client is looking for an experienced plumber to work on a permanent contract to work in London and the South East. Company Benefits£29,000 per annum Company VanFuel card 28 days holiday Paid travel timeClientsTo ensure that end result is to the Client's satisfaction and achieves design specification, as per instructions from the Senior Mechanical Manager.Key AccountabilitiesGeneral commercial plumbing and pipework installations, including sanitary, drainage, domestic services, and heating, but additionally ventilation & air conditioning.Installation of plant including boilers, pumps, & valves, fans, air handling units, and fan coil units.Carry out works at various sites as directed by the Mechanical Supervisor/Project Manager in order to ensure that equipment and associated systems are installed to specification, safely, and to all relevant regulations.Independent working to find and present faults to Line Manager, including professional assessments and advice to the ClientAssessment of materials required and ordering of those items following laid down company process and proceduresTo ensure that all projects are implemented correctly to the specification and costs constraints set by the Senior Mechanical Manager.Follow all statutory and company policies and procedures to ensure safe working practices in line with HSE legislation.Attend training to develop knowledge, and satisfy relevant statutory requirements to carry out the role.Key Skills3 Years post apprenticeship experience in commercial and industrial installations.Clean driving license.NVQ Level 2 Plumbing or higher essentialUnvented hot water (G3) certification essentialPrevious working experience of commercial drainage, domestic services, and heating installations essentialPrevious knowledge of steel barrel pipework installations essential.CSCS Card, PASMA, IPAF, Asbestos Awareness, Manual Handling and First Aid - desirable and will be required in the long term.Read and understand drawings and specificationsAbility to work at height and in confined spaces.Diagnostic information gathering, analytical & forward-thinking with technical expertiseHigh-level security clearances will be required and will include advanced DBS checksIf you are interested in this vacancy please email your CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Job RoleMy client is looking for an experienced plumber to work on a permanent contract to work in London and the South East. Company Benefits£29,000 per annum Company VanFuel card 28 days holiday Paid travel timeClientsTo ensure that end result is to the Client's satisfaction and achieves design specification, as per instructions from the Senior Mechanical Manager.Key AccountabilitiesGeneral commercial plumbing and pipework installations, including sanitary, drainage, domestic services, and heating, but additionally ventilation & air conditioning.Installation of plant including boilers, pumps, & valves, fans, air handling units, and fan coil units.Carry out works at various sites as directed by the Mechanical Supervisor/Project Manager in order to ensure that equipment and associated systems are installed to specification, safely, and to all relevant regulations.Independent working to find and present faults to Line Manager, including professional assessments and advice to the ClientAssessment of materials required and ordering of those items following laid down company process and proceduresTo ensure that all projects are implemented correctly to the specification and costs constraints set by the Senior Mechanical Manager.Follow all statutory and company policies and procedures to ensure safe working practices in line with HSE legislation.Attend training to develop knowledge, and satisfy relevant statutory requirements to carry out the role.Key Skills3 Years post apprenticeship experience in commercial and industrial installations.Clean driving license.NVQ Level 2 Plumbing or higher essentialUnvented hot water (G3) certification essentialPrevious working experience of commercial drainage, domestic services, and heating installations essentialPrevious knowledge of steel barrel pipework installations essential.CSCS Card, PASMA, IPAF, Asbestos Awareness, Manual Handling and First Aid - desirable and will be required in the long term.Read and understand drawings and specificationsAbility to work at height and in confined spaces.Diagnostic information gathering, analytical & forward-thinking with technical expertiseHigh-level security clearances will be required and will include advanced DBS checksIf you are interested in this vacancy please email your CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • willenhall, west midlands
        • permanent
        • £40,000 - £45,000 per year
        • full-time
        Are you an experienced Customer Service Manager looking for your next opportunity? Is delivering excellent customer service at the heart of everything you? Do you want to work in a fun and fast paced environment? If so, please read the below:BenefitsPermanent position£40,000 - £45,000 Progression opportunitiesParking on-site25 days holiday + BHShifts - Monday - Thursday 08:30 - 17:00 Friday 08:30 14:00 & Mon - Fri 08:00 AM - 16:30 PMWillenhall Main Purpose To ensure the team delivers an exceptional customer service experience to all of the customer base through effective management of the team. You will strive to ensure that the team deliver outstanding service to all Customers, creating a centre of excellence for the business, consistently ensuring timely and efficient solutions and advice and striving for continuous improvement.ResponsibilitiesTo ensure exceptional customer service is delivered by the customer services teamTo manage, motivate and develop the Customer services team (12-15 people) ensuring effective working practices are adopted and a positive 'can do' attitude is developed.To develop the tools available to better manage customer interactionContribute to achieving sales budgetPromptly & competently attend to escalated customer enquiries or complaintsEnsuring all relevant product and pricing databases are accurate and kept up to date and customers are aware of thisTo monitor commercial performanceEnsuring all relevant product and pricing databases are accurate and kept up to dateTake full responsibility of creating & maintaining KPI's which manage and drive efficiency within the customer service teamEstablish a robust training programmeTo monitor appropriate service admin departmental KPI performance, against target and apply appropriate corrective actions where requiredTo ensure, in relation to the actions of these business functions, that department budgetary and performance targets are metHelp define the strategy to deliver efficiency improvements, to drive change and increase customer satisfaction levels.Recruitment and selection of new team membersEnsure that effective communication channels are properly established within the teamEnsure that team members have all the information and the tools required to do their job effectively.Dealing promptly with employee grievances, issues with conduct and performance, escalating to the HR team when appropriate.Contributing to the pay review process as and when required, using objective reasoning.Take pro-active responsibility for the improvement of KPI's by providing data to Management and actions plans for improvement.To be responsible for the health, safety and welfare for all relevant employees and stakeholders. To continuously drive improvements in all aspects of health, safety and the environment.To manage, develop, motivate and foster dialogue with all personnel within the service administration function ensuring clear and achievable performance targets are set and monitored that reflect the overall business objectives and goalsTo forge a strong interdependent working relationship with all other service departments helping to identify and promote best practiceThe above list is not exhaustive and from time to time there may the need for ad-hoc duties as required to ensure the smooth running of the department.Requirements Customer Service Manager experience within a manufacturing environment is essentialExperience managing a team of around 15 peopleExperience focusing on customer needs and satisfaction; sets high standards for quality and quantityExcellent communication skills, with customer service at the heart of what you do Extensive e-commerce backgroundAnalytical problem solving skills Proven ability to set clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; monitors performance against deadlines and milestonesAbility to work under pressure, to deadlines with a strong determination to solve problems and resolve queries.Experience of using Microsoft office packages with good computer skillsExcellent interpersonal skillsInterviews are taking place next week, please apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you an experienced Customer Service Manager looking for your next opportunity? Is delivering excellent customer service at the heart of everything you? Do you want to work in a fun and fast paced environment? If so, please read the below:BenefitsPermanent position£40,000 - £45,000 Progression opportunitiesParking on-site25 days holiday + BHShifts - Monday - Thursday 08:30 - 17:00 Friday 08:30 14:00 & Mon - Fri 08:00 AM - 16:30 PMWillenhall Main Purpose To ensure the team delivers an exceptional customer service experience to all of the customer base through effective management of the team. You will strive to ensure that the team deliver outstanding service to all Customers, creating a centre of excellence for the business, consistently ensuring timely and efficient solutions and advice and striving for continuous improvement.ResponsibilitiesTo ensure exceptional customer service is delivered by the customer services teamTo manage, motivate and develop the Customer services team (12-15 people) ensuring effective working practices are adopted and a positive 'can do' attitude is developed.To develop the tools available to better manage customer interactionContribute to achieving sales budgetPromptly & competently attend to escalated customer enquiries or complaintsEnsuring all relevant product and pricing databases are accurate and kept up to date and customers are aware of thisTo monitor commercial performanceEnsuring all relevant product and pricing databases are accurate and kept up to dateTake full responsibility of creating & maintaining KPI's which manage and drive efficiency within the customer service teamEstablish a robust training programmeTo monitor appropriate service admin departmental KPI performance, against target and apply appropriate corrective actions where requiredTo ensure, in relation to the actions of these business functions, that department budgetary and performance targets are metHelp define the strategy to deliver efficiency improvements, to drive change and increase customer satisfaction levels.Recruitment and selection of new team membersEnsure that effective communication channels are properly established within the teamEnsure that team members have all the information and the tools required to do their job effectively.Dealing promptly with employee grievances, issues with conduct and performance, escalating to the HR team when appropriate.Contributing to the pay review process as and when required, using objective reasoning.Take pro-active responsibility for the improvement of KPI's by providing data to Management and actions plans for improvement.To be responsible for the health, safety and welfare for all relevant employees and stakeholders. To continuously drive improvements in all aspects of health, safety and the environment.To manage, develop, motivate and foster dialogue with all personnel within the service administration function ensuring clear and achievable performance targets are set and monitored that reflect the overall business objectives and goalsTo forge a strong interdependent working relationship with all other service departments helping to identify and promote best practiceThe above list is not exhaustive and from time to time there may the need for ad-hoc duties as required to ensure the smooth running of the department.Requirements Customer Service Manager experience within a manufacturing environment is essentialExperience managing a team of around 15 peopleExperience focusing on customer needs and satisfaction; sets high standards for quality and quantityExcellent communication skills, with customer service at the heart of what you do Extensive e-commerce backgroundAnalytical problem solving skills Proven ability to set clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; monitors performance against deadlines and milestonesAbility to work under pressure, to deadlines with a strong determination to solve problems and resolve queries.Experience of using Microsoft office packages with good computer skillsExcellent interpersonal skillsInterviews are taking place next week, please apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • dublin, international
        • permanent
        • dependent on experience
        • full-time
        Why work for this Company: Our client is a leading facilities management in Ireland. Responsibilities:Management and Client LiaisonManaging and leading our FM service delivery teams.Management and co-ordination of all support services.Supporting our Contracts Managers.Liaise with Client's representatives. You will be the main point of contact for customer service.Results orientated approach.Daily Activities: Overall responsibility for maintenance planning and implementing same.Managing the technician's rotas and route planning.Ensuring all PPM, Reactive Calls, SLA's, KPI's and other targets are consistently met.Review and manage the PPM process ensuring compliance.Ensure adherence to the document management policy.Monitor and review the quality of subcontractor's delivery.Track Planned Vs Actual progress of work orders.Ensure all progress is captured on the CAFM system.Education and Experience:Minimum of Five year's experience working with an FM services provider desired.Three year's experience managing multiple teams simultaneously.Trade background or engineering qualification or Level 6 IWFMDue to a high volume of applications only those progressing to the next stage will be contacted. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Why work for this Company: Our client is a leading facilities management in Ireland. Responsibilities:Management and Client LiaisonManaging and leading our FM service delivery teams.Management and co-ordination of all support services.Supporting our Contracts Managers.Liaise with Client's representatives. You will be the main point of contact for customer service.Results orientated approach.Daily Activities: Overall responsibility for maintenance planning and implementing same.Managing the technician's rotas and route planning.Ensuring all PPM, Reactive Calls, SLA's, KPI's and other targets are consistently met.Review and manage the PPM process ensuring compliance.Ensure adherence to the document management policy.Monitor and review the quality of subcontractor's delivery.Track Planned Vs Actual progress of work orders.Ensure all progress is captured on the CAFM system.Education and Experience:Minimum of Five year's experience working with an FM services provider desired.Three year's experience managing multiple teams simultaneously.Trade background or engineering qualification or Level 6 IWFMDue to a high volume of applications only those progressing to the next stage will be contacted. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • newport, wales
        • temporary
        • £8.92 per hour
        • part-time
        About Our ClientThis is a great opportunity to join a lovely organisation on the outskirts of Newport on a 4-5 month basis as a Part Time Call Handler.Job Responsibilities:You will be responsible for speaking with members of the public on the telephone, taking bookings from them and managing a bookings diary. This will also involve liaison with internal departments.You will be required to work on a 7 day rota, approx 24 hours per week. The two shifts patterns are 7am-1pm and 1pm-7pm, you will work 4 shifts per week.If you are on the rota for a Saturday or Sunday shift, you will also receive an uplifted pay rate! £12.58 per hour for Saturdays and £16.32 per hour for Sundays! Preferred Skills:We are looking for candidates who posses fantastic Customer Service skills, Admin and sound IT skills.Personal Attributes:The successful candidate will have great levels of understanding, empathy and a desire to help other people.Associated Benefits: You will benefit from a great working location with Free Parking, great working hours, enhanced rates for weekend work, weekly pay and access to Randstad's Hapi App which gives you discounts on the high street and also experience days.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is a great opportunity to join a lovely organisation on the outskirts of Newport on a 4-5 month basis as a Part Time Call Handler.Job Responsibilities:You will be responsible for speaking with members of the public on the telephone, taking bookings from them and managing a bookings diary. This will also involve liaison with internal departments.You will be required to work on a 7 day rota, approx 24 hours per week. The two shifts patterns are 7am-1pm and 1pm-7pm, you will work 4 shifts per week.If you are on the rota for a Saturday or Sunday shift, you will also receive an uplifted pay rate! £12.58 per hour for Saturdays and £16.32 per hour for Sundays! Preferred Skills:We are looking for candidates who posses fantastic Customer Service skills, Admin and sound IT skills.Personal Attributes:The successful candidate will have great levels of understanding, empathy and a desire to help other people.Associated Benefits: You will benefit from a great working location with Free Parking, great working hours, enhanced rates for weekend work, weekly pay and access to Randstad's Hapi App which gives you discounts on the high street and also experience days.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • carmarthen, wales
        • temporary
        • £9.62 per hour
        • full-time
        Do you like providing excellent customer service ? Do you like working with members of the public ?If so we would love to hear from you. Our client is looking for a Gate Person to work on site at their premises in Carmarthen. Main Duties include- Key responsibilities will be to manage the authorised use of car parks in administrative buildings and to prevent unauthorised parking of vehicles. Supporting the Estates Assistants/Caretakers with property matters and liaising with Staff, members, service users and visitors.Be present at the main entrance and to allow authorised persons to park in their allocated parking spaces.Prevent unauthorised parking by implementing the current parking procedure in place for members, staff and visitors.Monitor the visitor parking requests each day and direct visitor's cars to the appropriate parking space. Be aware of events that would affect the availability of parking spaces. Where possible allow bono fide visitors to the site to park if there is a vacant space available.Direct visitors to the correct entrance for reception.Operate the traffic barrier when it is in use to prevent unrestricted access to the car park.Open and close the height restriction barrier when required.Periodically patrol the car park and the curtilage of the buildings and keep them clean and tidy and when necessary pick up litter and dispose of appropriately. Waste is to be disposed of in line with the Authorities current waste disposal and recycling principles.Report any defects observed to the roadways, foot paths external lighting or to the bollards and barriers to the estates assistant/caretaker on duty.Assist the caretakers, if necessary, in the execution of their duties with regard to managing the external part of the site, by directing traffic or cordoning off areas with cones and bunting.During periods of snow and ice, assist the estates assistant/caretaker on duty, if needed, to spread grit and clear paths and footways of snow and ice using manual and mechanical equipment.If the on duty estates assistant/caretaker is unavailable, take delivery of materials delivered to the premises and where applicable to arrange the distribution and storage where necessary.Keep the gate person's kiosk clean and tidy at all times.Be courteous when dealing visitors and others wishing to park on site. In the event that refusal to park is received with ill grace, remain calm and polite during the encounter. Report any such encounter to the estates assistant/caretaker on duty to be forwarded to the Estates Manager.During fire alarm activation and any building evacuation, remain at the main entrance and turn away any vehicle trying to enter the site, with the exception of the fire and other emergency services. Ensure that any barriers that would restrict entry for the fire appliances etc. are open. Keep the access road clear of people by directing them to the pedestrian walkways or other safe routes to assembly points.Benefits - On site parkingAccess to internal jobs. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you like providing excellent customer service ? Do you like working with members of the public ?If so we would love to hear from you. Our client is looking for a Gate Person to work on site at their premises in Carmarthen. Main Duties include- Key responsibilities will be to manage the authorised use of car parks in administrative buildings and to prevent unauthorised parking of vehicles. Supporting the Estates Assistants/Caretakers with property matters and liaising with Staff, members, service users and visitors.Be present at the main entrance and to allow authorised persons to park in their allocated parking spaces.Prevent unauthorised parking by implementing the current parking procedure in place for members, staff and visitors.Monitor the visitor parking requests each day and direct visitor's cars to the appropriate parking space. Be aware of events that would affect the availability of parking spaces. Where possible allow bono fide visitors to the site to park if there is a vacant space available.Direct visitors to the correct entrance for reception.Operate the traffic barrier when it is in use to prevent unrestricted access to the car park.Open and close the height restriction barrier when required.Periodically patrol the car park and the curtilage of the buildings and keep them clean and tidy and when necessary pick up litter and dispose of appropriately. Waste is to be disposed of in line with the Authorities current waste disposal and recycling principles.Report any defects observed to the roadways, foot paths external lighting or to the bollards and barriers to the estates assistant/caretaker on duty.Assist the caretakers, if necessary, in the execution of their duties with regard to managing the external part of the site, by directing traffic or cordoning off areas with cones and bunting.During periods of snow and ice, assist the estates assistant/caretaker on duty, if needed, to spread grit and clear paths and footways of snow and ice using manual and mechanical equipment.If the on duty estates assistant/caretaker is unavailable, take delivery of materials delivered to the premises and where applicable to arrange the distribution and storage where necessary.Keep the gate person's kiosk clean and tidy at all times.Be courteous when dealing visitors and others wishing to park on site. In the event that refusal to park is received with ill grace, remain calm and polite during the encounter. Report any such encounter to the estates assistant/caretaker on duty to be forwarded to the Estates Manager.During fire alarm activation and any building evacuation, remain at the main entrance and turn away any vehicle trying to enter the site, with the exception of the fire and other emergency services. Ensure that any barriers that would restrict entry for the fire appliances etc. are open. Keep the access road clear of people by directing them to the pedestrian walkways or other safe routes to assembly points.Benefits - On site parkingAccess to internal jobs. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newcastle upon tyne, north east
        • permanent
        • £16,000 - £18,000 per year
        • full-time
        Customer Support AgentSalary £16,000 - £18,00037.5 hours per weekNewcastle basedThe role:I am looking for a customer service specialist to join a busy target-driven team based in Newcastle.Salary: 16,000 - 18,000 PAMy client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilise available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Customer Support AgentSalary £16,000 - £18,00037.5 hours per weekNewcastle basedThe role:I am looking for a customer service specialist to join a busy target-driven team based in Newcastle.Salary: 16,000 - 18,000 PAMy client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilise available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • pontyclun, wales
        • temporary
        • £9.00 per hour
        • part-time
        Are you a hardworking person looking for an opportunity to work within a well established team? Do you thrive on being busy? We are seeking a Cleaner to work with the team based at Pontyclun If you think you have the ability to fulfil the following duties, don't hesitate; apply today!Job Purpose:You will be responsible to conduct a deep clean of the office building several times a day to ensure the highest level of hygiene is maintained.To apply for this role you MUST:Be immediately available for workHave previous cleaning experienceHave an eye for detailBe willing to work 16 hours per week on an ongoing temporary basisBe flexible with the working hours and MUST be willing to work extra where needed including bank holidays and weekendsReliable, punctual and customer orientatedRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a hardworking person looking for an opportunity to work within a well established team? Do you thrive on being busy? We are seeking a Cleaner to work with the team based at Pontyclun If you think you have the ability to fulfil the following duties, don't hesitate; apply today!Job Purpose:You will be responsible to conduct a deep clean of the office building several times a day to ensure the highest level of hygiene is maintained.To apply for this role you MUST:Be immediately available for workHave previous cleaning experienceHave an eye for detailBe willing to work 16 hours per week on an ongoing temporary basisBe flexible with the working hours and MUST be willing to work extra where needed including bank holidays and weekendsReliable, punctual and customer orientatedRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • solihull, west midlands
        • temporary
        • £11.52 - £12.30 per hour
        • full-time
        OverviewLocation: Solihull Job Title: Online Customer Service Agent (Dutch)Job Type: Temporary Salary: £11.52About the opportunityWe are delighted to be recruiting and working on a unparalleled opportunity working with one of the coolest and up and coming companies within the fitness & gym sector. This rapidly growing fitness clothing company is looking to expand it's online customer service team.We are currently looking for native Dutch speakers to assist with the customer service's European customer base.As a customer service advisor your role within the business will be to help manage and maintain the multiple on-line queries from their huge customer base. Despite being a relatively young this organisation is hungry and driven to become the biggest fish in the sea... The role & the responsibilitiesThe company will shortly be launching their summer sale campaign, this huge promotion will see a spike in demand and will means you will have the chance to be involved in a great campaign. If you have a passion for fashion, are great with people and want to gain experience with a great brand this could be the role for you. Immerse yourself in the software and systems of the business; You will need to be social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform show excellent customer service and help the customers find the solution to their problemAssist with shipping, order or general queries from customersBe inventive and creative this company are all for new ideas to boost productive so if you have an idea make it heard.*Please note again if the restrictions on travel relating to Convid 19 are not lifted candidates will be able to work from home but will need to be able to commute to the office in Solihull. What the company want? Excellent written Dutch & English skills - As this is a web/computer based role it is imperative your Dutch & English is second to none!Understand the culture of the brand - It is so important that you get what these guys are all about and what they're trying to achieve. Able to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shifts The shifts Customer queries can come in at any time 24/7 365 so an ability to be flexible with shifts is important if you're ideally looking for a 9-5 this may not be the role for you. You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm2pm - 10pm4pm-12am (midnight)Please not because of these hours it will also make it a little tricky to commute via public transport so access to a vehicle could really help. This truly is a great opportunity for someone looking to build their experience in a company that offers unparalleled benefits with a real chance to grow and develop your skills. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: Solihull Job Title: Online Customer Service Agent (Dutch)Job Type: Temporary Salary: £11.52About the opportunityWe are delighted to be recruiting and working on a unparalleled opportunity working with one of the coolest and up and coming companies within the fitness & gym sector. This rapidly growing fitness clothing company is looking to expand it's online customer service team.We are currently looking for native Dutch speakers to assist with the customer service's European customer base.As a customer service advisor your role within the business will be to help manage and maintain the multiple on-line queries from their huge customer base. Despite being a relatively young this organisation is hungry and driven to become the biggest fish in the sea... The role & the responsibilitiesThe company will shortly be launching their summer sale campaign, this huge promotion will see a spike in demand and will means you will have the chance to be involved in a great campaign. If you have a passion for fashion, are great with people and want to gain experience with a great brand this could be the role for you. Immerse yourself in the software and systems of the business; You will need to be social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform show excellent customer service and help the customers find the solution to their problemAssist with shipping, order or general queries from customersBe inventive and creative this company are all for new ideas to boost productive so if you have an idea make it heard.*Please note again if the restrictions on travel relating to Convid 19 are not lifted candidates will be able to work from home but will need to be able to commute to the office in Solihull. What the company want? Excellent written Dutch & English skills - As this is a web/computer based role it is imperative your Dutch & English is second to none!Understand the culture of the brand - It is so important that you get what these guys are all about and what they're trying to achieve. Able to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shifts The shifts Customer queries can come in at any time 24/7 365 so an ability to be flexible with shifts is important if you're ideally looking for a 9-5 this may not be the role for you. You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm2pm - 10pm4pm-12am (midnight)Please not because of these hours it will also make it a little tricky to commute via public transport so access to a vehicle could really help. This truly is a great opportunity for someone looking to build their experience in a company that offers unparalleled benefits with a real chance to grow and develop your skills. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • downpatrick, northern ireland
        • temporary
        • £9.21 per hour
        • full-time
        Randstad are recruiting for a Traffic Flow Manager with customer service skills for an NHS Client based in Downpatrick. We have an immediate start date available. This is a temporary ongoing post for approx 12 months. Training for this role will take place in Newtownards so candidates must be flexible to travel here for 5 - 7 days training. Benefits:Band 2 Rate - £9.21per hour 37.50 hours per week Monday to Friday (8.30am - 4.30pm)Enhanced holiday packagePension Requirements:At least 6 months relevant experience from a security, traffic warden or crowd-control backgroundExperience in a role within a Health and Social Care Trust would be advantageous Min 3 GCSE's including Maths and English Must be flexible to wearing full PPE and working outdoors Excellent communication and customer service skillsMust be a team playerAbility to work under pressureHighly motivated Responsibilities:Directing Cars and traffic Checking people in for testingAppointment schedule management Ensuring site health and safety and one way system is maintained Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Randstad are recruiting for a Traffic Flow Manager with customer service skills for an NHS Client based in Downpatrick. We have an immediate start date available. This is a temporary ongoing post for approx 12 months. Training for this role will take place in Newtownards so candidates must be flexible to travel here for 5 - 7 days training. Benefits:Band 2 Rate - £9.21per hour 37.50 hours per week Monday to Friday (8.30am - 4.30pm)Enhanced holiday packagePension Requirements:At least 6 months relevant experience from a security, traffic warden or crowd-control backgroundExperience in a role within a Health and Social Care Trust would be advantageous Min 3 GCSE's including Maths and English Must be flexible to wearing full PPE and working outdoors Excellent communication and customer service skillsMust be a team playerAbility to work under pressureHighly motivated Responsibilities:Directing Cars and traffic Checking people in for testingAppointment schedule management Ensuring site health and safety and one way system is maintained Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • cardiff, wales
        • temporary
        • £8.92 per hour
        • part-time
        About Our ClientThis is a really unique opportunity to join a fantastic organisation that really makes a difference!You will be working on a part time basis, averaging 24 hours per week with a start date as soon as possible up until January 2021You will need to be available to start work as early as 7am on some days and also happy to finish as late as 8.30pm on the later shifts.Job Responsibilities:This role will require you to be a driver and have access to your own car as it involves travelling to different sites in the area.Some days you may be working closer to home, some days you could be travelling up to 45 mins to and from work.You will be working face to face with members of the public (with the appropriate PPE, which is provided) taking them through a series of questions, then cleaning down any areas the person has been in contact with in line with Health and Safety measures.Preferred Skills:We are looking for people that have fantastic Customer Service skills and the ability to complete and organise paperwork.Personal Attributes:You will need to be flexible, reliable, hard working and happy to commit to the duration of this temporary assignment.Associated Benefits:You will benefit from a fantastic induction and ongoing training, weekly pay, a great team working environment and access to Randstad's Hapi App which gives you discounts on the High Street and Experience Days.Please click APPLY NOW for further info! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is a really unique opportunity to join a fantastic organisation that really makes a difference!You will be working on a part time basis, averaging 24 hours per week with a start date as soon as possible up until January 2021You will need to be available to start work as early as 7am on some days and also happy to finish as late as 8.30pm on the later shifts.Job Responsibilities:This role will require you to be a driver and have access to your own car as it involves travelling to different sites in the area.Some days you may be working closer to home, some days you could be travelling up to 45 mins to and from work.You will be working face to face with members of the public (with the appropriate PPE, which is provided) taking them through a series of questions, then cleaning down any areas the person has been in contact with in line with Health and Safety measures.Preferred Skills:We are looking for people that have fantastic Customer Service skills and the ability to complete and organise paperwork.Personal Attributes:You will need to be flexible, reliable, hard working and happy to commit to the duration of this temporary assignment.Associated Benefits:You will benefit from a fantastic induction and ongoing training, weekly pay, a great team working environment and access to Randstad's Hapi App which gives you discounts on the High Street and Experience Days.Please click APPLY NOW for further info! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • coventry, west midlands
        • temporary
        • £19,000 - £26,000 per year
        • full-time
        Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • strood, south east
        • temporary
        • £8.72 - £11.50 per hour
        • full-time
        Please read full advert before applying.Role: Hospital Patient Navigator Rate: £8.72 - £11 per hour Location: Medway Hours available: Days, Evening and Night Shifts AvailableRandstad CPE Contact: Tamar Aldridge Randstad CPE are currently working on behalf of Hospitals in the local area who might have the need for extra support in the coming weeks and months. Please note that we are looking for people to get registered with us at this moment, there is no guarantee of work. If you would like to apply for the Hospital Patient Navigator role, please apply and attach an up to date CV. We will then contact you ASAP to get you registered. As a Hospital Patient Navigator, your duties will include but not limited to - Being stationed in certain areas of the green zone level and preventing unauthorised accessEscorting elective patients to level 3 green zone Control and and prevent access to temporary areasWe are looking for people that are happy to work various different shifts including, nights, mornings and afternoons. Requirements for the role - You must have had a BCG jab - without this, you cannot start working You will be required to have weekly testing for Covid-19 to ensure the safety of other members of staff, patients and members of the publicYou will be required to obtain proof of immunsations through your GP A DBS will be required, Randstad will assist with thisIf you are interested in this Hospital Patient Navigator role, please apply today!If you feel this role meets your expectations please click apply and upload your details or CV. If you are seeking a new role in the future please feel free to contact Randstad CPE's Maidstone branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies.For further information please apply today and a Randstad representative will contact you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Please read full advert before applying.Role: Hospital Patient Navigator Rate: £8.72 - £11 per hour Location: Medway Hours available: Days, Evening and Night Shifts AvailableRandstad CPE Contact: Tamar Aldridge Randstad CPE are currently working on behalf of Hospitals in the local area who might have the need for extra support in the coming weeks and months. Please note that we are looking for people to get registered with us at this moment, there is no guarantee of work. If you would like to apply for the Hospital Patient Navigator role, please apply and attach an up to date CV. We will then contact you ASAP to get you registered. As a Hospital Patient Navigator, your duties will include but not limited to - Being stationed in certain areas of the green zone level and preventing unauthorised accessEscorting elective patients to level 3 green zone Control and and prevent access to temporary areasWe are looking for people that are happy to work various different shifts including, nights, mornings and afternoons. Requirements for the role - You must have had a BCG jab - without this, you cannot start working You will be required to have weekly testing for Covid-19 to ensure the safety of other members of staff, patients and members of the publicYou will be required to obtain proof of immunsations through your GP A DBS will be required, Randstad will assist with thisIf you are interested in this Hospital Patient Navigator role, please apply today!If you feel this role meets your expectations please click apply and upload your details or CV. If you are seeking a new role in the future please feel free to contact Randstad CPE's Maidstone branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies.For further information please apply today and a Randstad representative will contact you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • newport, wales
        • permanent
        • £22,000 - £23,000 per year
        • full-time
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingFlexible working from home options - up to 3 days a week! Salary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingFlexible working from home options - up to 3 days a week! Salary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • solihull, west midlands
        • temporary
        • £12.00 - £12.30 per hour
        • full-time
        OverviewLocation: Solihull Job Title: German Speaking Online Customer Service AgentJob Type: Temporary Salary: £12.30About the opportunitywe are delighted to be recruiting and working on a unparalleled opportunity working with one of the coolest and up and coming companies within the fitness & gym sector. This rapidly growing fitness clothing company is looking to expand it's online customer service team.We are currently looking for native European language specifically German speaking candidates As a customer service agent your role within the business will be to help manage and maintain the multiple on-line queries from their huge customer base. Despite being a relatively young this organisation is hungry and driven to become the biggest fish in the sea... The role & the responsibilitiesThe company will shortly be launching their Black Friday campaign, this huge promotion will see a spike in demand and will means you will have the chance to be involved in a great campaign. If you have a passion for fashion, are great with people and want to gain experience with a great brand this could be the role for you. Please note the business will have the opportunity to allow candidates to work from home but would also need to be in a commutable distance to the office to travel in when required Immerse yourself in the software and systems of the business; You will need to be social media savvy as the businesses system mimics the various platformsSpeak German fluently and comfortable writing in German on a daily basisYou will be expected to interact with customers on their web based platform show excellent customer service and help the customers find the solution to their problemAssist with shipping, order or general queries from customersBe inventive and creative this company are all for new ideas to boost productive so if you have an idea make it heard.What the company want? Excellent written German & English skills - As this is a web/computer based role it is imperative your German & English is second to none!Understand the culture of the brand - It is so important that you get what these guys are all about and what they're trying to achieve. Able to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shifts The shifts Customer queries can come in at any time 24/7 365 so an ability to be flexible with shifts is important if you're ideally looking for a 9-5 this may not be the role for you. You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm2pm - 10pm4pm-12am (midnight)Please note because of these hours it will also make it a little tricky to commute via public transport so access to a vehicle could really help. This truly is a great opportunity for someone looking to build their experience in a company that offers unparalleled benefits with a real chance to grow and develop your skills. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: Solihull Job Title: German Speaking Online Customer Service AgentJob Type: Temporary Salary: £12.30About the opportunitywe are delighted to be recruiting and working on a unparalleled opportunity working with one of the coolest and up and coming companies within the fitness & gym sector. This rapidly growing fitness clothing company is looking to expand it's online customer service team.We are currently looking for native European language specifically German speaking candidates As a customer service agent your role within the business will be to help manage and maintain the multiple on-line queries from their huge customer base. Despite being a relatively young this organisation is hungry and driven to become the biggest fish in the sea... The role & the responsibilitiesThe company will shortly be launching their Black Friday campaign, this huge promotion will see a spike in demand and will means you will have the chance to be involved in a great campaign. If you have a passion for fashion, are great with people and want to gain experience with a great brand this could be the role for you. Please note the business will have the opportunity to allow candidates to work from home but would also need to be in a commutable distance to the office to travel in when required Immerse yourself in the software and systems of the business; You will need to be social media savvy as the businesses system mimics the various platformsSpeak German fluently and comfortable writing in German on a daily basisYou will be expected to interact with customers on their web based platform show excellent customer service and help the customers find the solution to their problemAssist with shipping, order or general queries from customersBe inventive and creative this company are all for new ideas to boost productive so if you have an idea make it heard.What the company want? Excellent written German & English skills - As this is a web/computer based role it is imperative your German & English is second to none!Understand the culture of the brand - It is so important that you get what these guys are all about and what they're trying to achieve. Able to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shifts The shifts Customer queries can come in at any time 24/7 365 so an ability to be flexible with shifts is important if you're ideally looking for a 9-5 this may not be the role for you. You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm2pm - 10pm4pm-12am (midnight)Please note because of these hours it will also make it a little tricky to commute via public transport so access to a vehicle could really help. This truly is a great opportunity for someone looking to build their experience in a company that offers unparalleled benefits with a real chance to grow and develop your skills. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • permanent
        • £22,000 per year
        • full-time
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingSalary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the