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    • wolverhampton, west midlands
    • temporary
    • dependent on experience
    • randstad financial services
    Customer Care Advisor Location: Pendeford As a Customer Care Advisor, you will support new and existing customers with their financial & service needs via a range of channels where appropriate, delivering an excellent customer experience. You will ensure customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. You will also act in line with the Group Values, Behaviours and Codes of Responsibility supporting LBG priorities. Job DescriptionEnters data into standard company systems.Interacts courteously to maintain a positive client experience.Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.Supports development of personal capabilities by pursuing existing formal and informal training opportunities.Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.Works according to an assigned schedule. Role DetailsCustomer Care Advisor - £10.11 p/h35 hours per weekX6 month contract (likely to be extended or made permanent)Training period - 5 weeks in house (Mon-Fri 9am-5pm)4 days a week (flexi-mixed) Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Customer Care Advisor Location: Pendeford As a Customer Care Advisor, you will support new and existing customers with their financial & service needs via a range of channels where appropriate, delivering an excellent customer experience. You will ensure customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. You will also act in line with the Group Values, Behaviours and Codes of Responsibility supporting LBG priorities. Job DescriptionEnters data into standard company systems.Interacts courteously to maintain a positive client experience.Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.Supports development of personal capabilities by pursuing existing formal and informal training opportunities.Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.Works according to an assigned schedule. Role DetailsCustomer Care Advisor - £10.11 p/h35 hours per weekX6 month contract (likely to be extended or made permanent)Training period - 5 weeks in house (Mon-Fri 9am-5pm)4 days a week (flexi-mixed) Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • solihull, west midlands
    • permanent
    • £18,550 - £18,550, per year, Additional Bonus' and Benefits
    • randstad inhouse services
    Do you strive to build strong customer relationships and possess great team working skills?Do you want to be the best version of yourself? Especially when you are at work?Are you looking to further progress your career, or looking for more stability within your role?BNP Paribas Personal Finance, put YOU first. With over 45 years of expertise, they support you to deliver "Award Winning" Customer Service, and work with you to ensure you achieve your own career ambitions. With the backing of a Global bank, BNP Paribas Personal Finance makes for a company with exciting growth opportunities. On offer are real career pathways for internal promotion and progression and real investment in their people's future careers. You'll be joining a diverse and inclusive, dynamic team in a lively Customer Service centre with fun, daily incentives for you and your team. Benefits:£18,500pa (Opportunity to earn £150 - £300 bonus monthly)Salary Increments Private healthcare and pension plansPerks at work (save points to cash in on shopping from various shops and supermarkets)Clear career pathway, development and opportunitiesResponsibilities: On a day-to-day basis you will:Speak with a broad range of customers supporting their questions and queries on:Retail and Motor Finance Home improvement solutionsPersonal LoansPremium Financing Credit Card Solutions Some queries may range from a simple change of address, updating the system or through to supporting a customer's full journey with a detailed finance solution.Hours of work: The centre is open between 8am and 8pm - You will work 7.5 hours per day, 5 days out of 7 per week.Requirements:Experience isn't essential, but of course if you have some experience of working in a call centre or contact centre, that is definitely going to help you. The same goes for Customer Service experience (no matter what industry you have experienced it in) However, If you have the right attitude and are committed to delivering great service - we'd love to hear from you, we will provide you with all the training and ongoing support you will need to hit the ground running and further your career with us.Desired Skills:PC confidentAble to quickly build a rapport with customers and has the desire to get things right for them, no matter whatConfident telephone manner, and patient listenerSelf-motivated with a focus on striving for betterA problem solver, who likes to look for solutionsHigh attention to detail and likes to see that tasks are completed correctly and accurately So, what are you waiting for? Submit your CV now and join the award winning team!
    Do you strive to build strong customer relationships and possess great team working skills?Do you want to be the best version of yourself? Especially when you are at work?Are you looking to further progress your career, or looking for more stability within your role?BNP Paribas Personal Finance, put YOU first. With over 45 years of expertise, they support you to deliver "Award Winning" Customer Service, and work with you to ensure you achieve your own career ambitions. With the backing of a Global bank, BNP Paribas Personal Finance makes for a company with exciting growth opportunities. On offer are real career pathways for internal promotion and progression and real investment in their people's future careers. You'll be joining a diverse and inclusive, dynamic team in a lively Customer Service centre with fun, daily incentives for you and your team. Benefits:£18,500pa (Opportunity to earn £150 - £300 bonus monthly)Salary Increments Private healthcare and pension plansPerks at work (save points to cash in on shopping from various shops and supermarkets)Clear career pathway, development and opportunitiesResponsibilities: On a day-to-day basis you will:Speak with a broad range of customers supporting their questions and queries on:Retail and Motor Finance Home improvement solutionsPersonal LoansPremium Financing Credit Card Solutions Some queries may range from a simple change of address, updating the system or through to supporting a customer's full journey with a detailed finance solution.Hours of work: The centre is open between 8am and 8pm - You will work 7.5 hours per day, 5 days out of 7 per week.Requirements:Experience isn't essential, but of course if you have some experience of working in a call centre or contact centre, that is definitely going to help you. The same goes for Customer Service experience (no matter what industry you have experienced it in) However, If you have the right attitude and are committed to delivering great service - we'd love to hear from you, we will provide you with all the training and ongoing support you will need to hit the ground running and further your career with us.Desired Skills:PC confidentAble to quickly build a rapport with customers and has the desire to get things right for them, no matter whatConfident telephone manner, and patient listenerSelf-motivated with a focus on striving for betterA problem solver, who likes to look for solutionsHigh attention to detail and likes to see that tasks are completed correctly and accurately So, what are you waiting for? Submit your CV now and join the award winning team!
    • birmingham, west midlands
    • permanent
    • £17,550 per year
    • randstad business support
    A fantastic opportunity working with one of our favourite clients has just arisen. Having being established for over 50 years this company is one of the best and brightest when it comes to the distribution of spare parts. This company tells a humbling story growing from a small operation based out of a garden shed to a multi-national organisation. As an ever expanding force this organisation is looking to build on its already thriving customer service team and bring fresh talent to the business in 2020. So if you put customer service at the forefront of everything you do this could be a great opportunity for you! What you will do? Handling inbound calls from customers who want to purchase spare parts or book repairs for their home appliancesSupport customers and provide instructions on how to fix appliancesTake ownership to reach a suitable resolution for all queries/concernsAchieve all sales and service targetsPromote additional services like fast delivery, associated products and email sign upsEnsuring accurate logging of customer cases to facilitate refunds and repairs to our customer as quickly and efficiently as possibleUsing templates and personal responses to give clear and concise answers to customer requestsResolve customer cases which will involve investigating the reasons behind the customer issue and responding back to the customer through verbal and written communication to manage expectationAs a Customer Service Advisor, It's important you have:Excellent communication skills both verbal and writtenA passion for people and customer satisfactionPrevious customer service experienceA strong work ethic and determination to do a good job!Good communicator at all levels including the ability to negotiateExperience in working towards targetsWe would be really excited if you have:Experience within a call centre or busy retail environmentIntermediate Microsoft Office Suite skills and good attention to detailWhat we offer:Free on-site parkingUp to 33 days annual leave (including bank holidays)Pension schemeAccess to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via PerkboxPotential to win access to Football tickets for Birmingham City home gamesStaff discounts on all products08:00 - 18:00 Monday - Friday, 09:00 - 16:00 - Saturday and 11:00 - 15:00 Sunday. Weekends are on a rota basis 1 in every 4 weekend (Weekends are working from home)Salary £17,550 + bonus Location: Small HeathInterviews are taking place this week and next! So get in touch today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    A fantastic opportunity working with one of our favourite clients has just arisen. Having being established for over 50 years this company is one of the best and brightest when it comes to the distribution of spare parts. This company tells a humbling story growing from a small operation based out of a garden shed to a multi-national organisation. As an ever expanding force this organisation is looking to build on its already thriving customer service team and bring fresh talent to the business in 2020. So if you put customer service at the forefront of everything you do this could be a great opportunity for you! What you will do? Handling inbound calls from customers who want to purchase spare parts or book repairs for their home appliancesSupport customers and provide instructions on how to fix appliancesTake ownership to reach a suitable resolution for all queries/concernsAchieve all sales and service targetsPromote additional services like fast delivery, associated products and email sign upsEnsuring accurate logging of customer cases to facilitate refunds and repairs to our customer as quickly and efficiently as possibleUsing templates and personal responses to give clear and concise answers to customer requestsResolve customer cases which will involve investigating the reasons behind the customer issue and responding back to the customer through verbal and written communication to manage expectationAs a Customer Service Advisor, It's important you have:Excellent communication skills both verbal and writtenA passion for people and customer satisfactionPrevious customer service experienceA strong work ethic and determination to do a good job!Good communicator at all levels including the ability to negotiateExperience in working towards targetsWe would be really excited if you have:Experience within a call centre or busy retail environmentIntermediate Microsoft Office Suite skills and good attention to detailWhat we offer:Free on-site parkingUp to 33 days annual leave (including bank holidays)Pension schemeAccess to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via PerkboxPotential to win access to Football tickets for Birmingham City home gamesStaff discounts on all products08:00 - 18:00 Monday - Friday, 09:00 - 16:00 - Saturday and 11:00 - 15:00 Sunday. Weekends are on a rota basis 1 in every 4 weekend (Weekends are working from home)Salary £17,550 + bonus Location: Small HeathInterviews are taking place this week and next! So get in touch today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • solihull, west midlands
    • permanent
    • £18,550 - £18,550, per year, Additional Bonus' and Benefits
    • randstad inhouse services
    Do you strive to build great customer relationships and have great team working skills?Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. With over 45 years of expertise, we want to help you to deliver Award Winning Customer Service. Benefits:Competitive salary including an attractive bonusSalary Increments Discounted Drayton Manor ticketsSolihull BID card Private healthcare/pension plansPerks at work (save points to cash in on shopping from shops/supermarkets)Clear career pathway Responsibilities: On a day-to-day basis you will: Speak with a broad range of customers supporting their queriesRetail and Motor Finance Home improvement solutionsPersonal LoansPremium Financing Credit Card Solutions Some queries may range from a simple change of address through to supporting a customer's journey with a finance solution. Hours of work and pay rate: 7.5hr Days£18,500 per annum Contact centre open 8am - 8pm Requirements: Experience isn't essential! If you have the right attitude and are committed to delivering a great service - we'll provide all the training!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred) Desired Skills: Highly PC literateAble to build a rapport with customersConfident telephone mannerSelf-motivatedA problem solverHigh attention to detail The CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank with exciting growth ambitions. You'll be joining a dynamic workforce and a lively contact centre with fun, daily incentives for you and/or your team. With priceless opportunities for internal promotion and an investment into your career. So, what are you waiting for? click apply today and join our award winning team! Equal Opportunities Disclaimer: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
    Do you strive to build great customer relationships and have great team working skills?Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. With over 45 years of expertise, we want to help you to deliver Award Winning Customer Service. Benefits:Competitive salary including an attractive bonusSalary Increments Discounted Drayton Manor ticketsSolihull BID card Private healthcare/pension plansPerks at work (save points to cash in on shopping from shops/supermarkets)Clear career pathway Responsibilities: On a day-to-day basis you will: Speak with a broad range of customers supporting their queriesRetail and Motor Finance Home improvement solutionsPersonal LoansPremium Financing Credit Card Solutions Some queries may range from a simple change of address through to supporting a customer's journey with a finance solution. Hours of work and pay rate: 7.5hr Days£18,500 per annum Contact centre open 8am - 8pm Requirements: Experience isn't essential! If you have the right attitude and are committed to delivering a great service - we'll provide all the training!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred) Desired Skills: Highly PC literateAble to build a rapport with customersConfident telephone mannerSelf-motivatedA problem solverHigh attention to detail The CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank with exciting growth ambitions. You'll be joining a dynamic workforce and a lively contact centre with fun, daily incentives for you and/or your team. With priceless opportunities for internal promotion and an investment into your career. So, what are you waiting for? click apply today and join our award winning team! Equal Opportunities Disclaimer: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
    • solihull, west midlands
    • temporary
    • £9 - £10 per year
    • randstad business support
    Are you looking for an immediate start? Do you thrive off a busy environment? Are you a people person and passionate about building relationships over the phone? If the answer is yes, this could be for you… With sites across Solihull , my client is a growing health care organisation looking to add to there already strong customer facing team. My client is looking for Call handlers to boost the team and start immediately. In the first instance this role is a temporary role, with the opportunity to go permanent for a hard working person who is the right team fit. Could this be you? Responsibilities for the role would include;Dealing with incoming queries over the phoneBeing sympathetic and support customers where neededOffering advise and redirecting people to the correct place/personTo be successful in this role they are looking for someone who is;Passionate about sales and truly cares about their customersAble to build strong rapport and customer relationshipsAbility to deal with patients under stressAble to deal professionally over the phone You will be working Monday to Friday across 30 hours a week; must be fairly flexible with hours and travel (However most will be accessible via public transport)Minimum of 6 weeks work, Starting ASAPCompetitive salaryIf you would like to find out more about this opportunity please contact; 0121 212 0142Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Are you looking for an immediate start? Do you thrive off a busy environment? Are you a people person and passionate about building relationships over the phone? If the answer is yes, this could be for you… With sites across Solihull , my client is a growing health care organisation looking to add to there already strong customer facing team. My client is looking for Call handlers to boost the team and start immediately. In the first instance this role is a temporary role, with the opportunity to go permanent for a hard working person who is the right team fit. Could this be you? Responsibilities for the role would include;Dealing with incoming queries over the phoneBeing sympathetic and support customers where neededOffering advise and redirecting people to the correct place/personTo be successful in this role they are looking for someone who is;Passionate about sales and truly cares about their customersAble to build strong rapport and customer relationshipsAbility to deal with patients under stressAble to deal professionally over the phone You will be working Monday to Friday across 30 hours a week; must be fairly flexible with hours and travel (However most will be accessible via public transport)Minimum of 6 weeks work, Starting ASAPCompetitive salaryIf you would like to find out more about this opportunity please contact; 0121 212 0142Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • wolverhampton, west midlands
    • temporary
    • competitive
    • randstad financial services
    Customer Care Advisor Location: Pendeford As a Customer Care Advisor, you will support new and existing customers with their financial & service needs via a range of channels where appropriate, delivering an excellent customer experience. You will ensure customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. You will also act in line with the Group Values, Behaviours and Codes of Responsibility supporting LBG priorities. Job DescriptionEnters data into standard company systems.Interacts courteously to maintain a positive client experience.Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.Supports development of personal capabilities by pursuing existing formal and informal training opportunities.Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.Works according to an assigned schedule. Role DetailsCustomer Care Advisor - £10.11 p/h35 hours per weekX6 month contract (likely to be extended or made permanent)Training period - 5 weeks in house (Mon-Fri 9am-5pm)4 days a week (flexi-mixed) Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Customer Care Advisor Location: Pendeford As a Customer Care Advisor, you will support new and existing customers with their financial & service needs via a range of channels where appropriate, delivering an excellent customer experience. You will ensure customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. You will also act in line with the Group Values, Behaviours and Codes of Responsibility supporting LBG priorities. Job DescriptionEnters data into standard company systems.Interacts courteously to maintain a positive client experience.Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.Carries out standard customer service activities and responds to a range of customer enquiries whilst following established practices and procedures.Supports development of personal capabilities by pursuing existing formal and informal training opportunities.Receives and interacts with visitors and telephone callers by responding to various requests for information and referring non-routine matters to colleagues.Works according to an assigned schedule. Role DetailsCustomer Care Advisor - £10.11 p/h35 hours per weekX6 month contract (likely to be extended or made permanent)Training period - 5 weeks in house (Mon-Fri 9am-5pm)4 days a week (flexi-mixed) Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • solihull, west midlands
    • permanent
    • £18,550 - £18,550, per year, Additional Bonus' and Benefits
    • randstad inhouse services
    Do you strive to build great customer relationships and have great team working skills?Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. With over 45 years of expertise, we want to help you to deliver Award Winning Customer Service. Benefits:Competitive salary including an attractive bonusSalary Increments Discounted Drayton Manor ticketsSolihull BID card Private healthcare/pension plansPerks at work (save points to cash in on shopping from shops/supermarkets)Clear career pathway Responsibilities: On a day-to-day basis you will: Speak with a broad range of customers supporting their queriesRetail and Motor Finance Home improvement solutionsPersonal LoansPremium Financing Credit Card Solutions Some queries may range from a simple change of address through to supporting a customer's journey with a finance solution. Hours of work and pay rate: 7.5hr Days£18,500 per annum Contact centre open 8am - 8pm Requirements: Experience isn't essential! If you have the right attitude and are committed to delivering a great service - we'll provide all the training!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred) Desired Skills: Highly PC literateAble to build a rapport with customersConfident telephone mannerSelf-motivatedA problem solverHigh attention to detail The CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank with exciting growth ambitions. You'll be joining a dynamic workforce and a lively contact centre with fun, daily incentives for you and/or your team. With priceless opportunities for internal promotion and an investment into your career. So, what are you waiting for? click apply today and join our award winning team! Equal Opportunities Disclaimer: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
    Do you strive to build great customer relationships and have great team working skills?Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. With over 45 years of expertise, we want to help you to deliver Award Winning Customer Service. Benefits:Competitive salary including an attractive bonusSalary Increments Discounted Drayton Manor ticketsSolihull BID card Private healthcare/pension plansPerks at work (save points to cash in on shopping from shops/supermarkets)Clear career pathway Responsibilities: On a day-to-day basis you will: Speak with a broad range of customers supporting their queriesRetail and Motor Finance Home improvement solutionsPersonal LoansPremium Financing Credit Card Solutions Some queries may range from a simple change of address through to supporting a customer's journey with a finance solution. Hours of work and pay rate: 7.5hr Days£18,500 per annum Contact centre open 8am - 8pm Requirements: Experience isn't essential! If you have the right attitude and are committed to delivering a great service - we'll provide all the training!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred) Desired Skills: Highly PC literateAble to build a rapport with customersConfident telephone mannerSelf-motivatedA problem solverHigh attention to detail The CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank with exciting growth ambitions. You'll be joining a dynamic workforce and a lively contact centre with fun, daily incentives for you and/or your team. With priceless opportunities for internal promotion and an investment into your career. So, what are you waiting for? click apply today and join our award winning team! Equal Opportunities Disclaimer: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
    • solihull, west midlands
    • permanent
    • £18,550 - £18,550, per year, Additional Bonus' and Benefits
    • randstad inhouse services
    Do you strive to build great customer relationships and have great team working skills?Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. With over 45 years of expertise, we want to help you to deliver Award Winning Customer Service.Benefits:Competitive salary including an attractive bonusSalary IncrementsDiscounted Drayton Manor ticketsSolihull BID cardPrivate healthcare/pension plansPerks at work (save points to cash in on shopping from shops/supermarkets)Clear career pathwayResponsibilities:On a day-to-day basis you will:Speak with a broad range of customers supporting their queriesRetail and Motor FinanceHome improvement solutionsPersonal LoansPremium FinancingCredit Card SolutionsSome queries may range from a simple change of address through to supporting a customer's journey with a finance solution.Hours of work and pay rate:7.5hr Days£18,500 per annumContact centre open 8am - 8pmRequirements:Experience isn't essential! If you have the right attitude and are committed to delivering a great service - we'll provide all the training!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred)Desired Skills:Highly PC literateAble to build a rapport with customersConfident telephone mannerSelf-motivatedA problem solverHigh attention to detailThe CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank with exciting growth ambitions. You'll be joining a dynamic workforce and a lively contact centre with fun, daily incentives for you and/or your team. With priceless opportunities for internal promotion and an investment into your career.So, what are you waiting for? click apply today and join our award winning team!Equal Opportunities Disclaimer: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.Expected start date: 13/09/2021
    Do you strive to build great customer relationships and have great team working skills?Here at BNP Paribas Personal Finance, we put YOU first. We want to offer you the opportunity to be the best version of yourself. With over 45 years of expertise, we want to help you to deliver Award Winning Customer Service.Benefits:Competitive salary including an attractive bonusSalary IncrementsDiscounted Drayton Manor ticketsSolihull BID cardPrivate healthcare/pension plansPerks at work (save points to cash in on shopping from shops/supermarkets)Clear career pathwayResponsibilities:On a day-to-day basis you will:Speak with a broad range of customers supporting their queriesRetail and Motor FinanceHome improvement solutionsPersonal LoansPremium FinancingCredit Card SolutionsSome queries may range from a simple change of address through to supporting a customer's journey with a finance solution.Hours of work and pay rate:7.5hr Days£18,500 per annumContact centre open 8am - 8pmRequirements:Experience isn't essential! If you have the right attitude and are committed to delivering a great service - we'll provide all the training!Call Centre: 1 year (Preferred)Customer Service: 1 year (Preferred)Desired Skills:Highly PC literateAble to build a rapport with customersConfident telephone mannerSelf-motivatedA problem solverHigh attention to detailThe CompanyBNP Paribas Personal Finance is committed to creating responsible consumer finance solutions that customers trust and help our partners grow. With the backing of a global bank with exciting growth ambitions. You'll be joining a dynamic workforce and a lively contact centre with fun, daily incentives for you and/or your team. With priceless opportunities for internal promotion and an investment into your career.So, what are you waiting for? click apply today and join our award winning team!Equal Opportunities Disclaimer: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.Expected start date: 13/09/2021

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