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      • northampton, east midlands
      • contract
      • £9.00 - £9.50 per hour
      • randstad cpe
      CleanerRandstad CPE are looking for a experienced cleaner to work at a local job centres.You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : Working hours 9am - 5pm oTHis role is till SeptemberGeneral Cleaner DutiesPay - £9.50ph If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      CleanerRandstad CPE are looking for a experienced cleaner to work at a local job centres.You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : Working hours 9am - 5pm oTHis role is till SeptemberGeneral Cleaner DutiesPay - £9.50ph If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • glasgow, scotland
      • contract
      • £10.00 per hour
      • randstad cpe
      Hotel Cleaner - City CentreRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Hotel Cleaner - City CentreRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • cambridge, east of england
      • contract
      • £9.50 per hour
      • randstad cpe
      Cleaner - Sports Centre and Gym, University of CambridgeRandstad CPE are looking for 4x experienced cleaners in Cambridge, for a permanent position at the Sports Centre and Gym, University of Cambridge with Atalian Servest. You job will be to be ensure that communal areas and welfare areas are cleaned to the highest standards at all times Job Details : Monday to Friday, 5.00am to 7.30amPermanent positionBe available immediatelyJob duties - mopping, hoovering, cleaning changing rooms If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Cleaner - Sports Centre and Gym, University of CambridgeRandstad CPE are looking for 4x experienced cleaners in Cambridge, for a permanent position at the Sports Centre and Gym, University of Cambridge with Atalian Servest. You job will be to be ensure that communal areas and welfare areas are cleaned to the highest standards at all times Job Details : Monday to Friday, 5.00am to 7.30amPermanent positionBe available immediatelyJob duties - mopping, hoovering, cleaning changing rooms If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bristol, south west
      • contract
      • £10.00 - £10.15 per hour
      • randstad cpe
      Hotel Cleaner / Housekeeper- Bristol City CentreRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Hotel Cleaner / Housekeeper- Bristol City CentreRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • stratford-upon-avon, west midlands
      • contract
      • £10.00 per hour
      • randstad cpe
      Housekeeper / Room Attender- Stratford Upon AvonRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Housekeeper / Room Attender- Stratford Upon AvonRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • london, london
      • contract
      • £10.00 per hour
      • randstad cpe
      Hotel Cleaner - Park LaneRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Hotel Cleaner - Park LaneRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • birmingham, west midlands
      • contract
      • £10.00 per hour
      • randstad cpe
      Hotel Cleaner - Birmingham Airport AreaRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Hotel Cleaner - Birmingham Airport AreaRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • burton-on-trent, west midlands
      • permanent
      • £22,500 per year
      • randstad business support
      Do you have a passion for Travel and Tourism? Is providing a high level of service at heart of what you do?If so, we are looking for experienced Operations Assistants/Customer Coordinators to join a reputable travel organisation in the East Midlands.The Operations Assistant is a varied coordination role which will have responsibility for the smooth running of Tours and programmes.Daily Responsibilities; Liaising with Tour Managers, Directors and all other suppliers to confirm content, services and attractions Compiling bookings and monitoring changes to the programme Checking client documentation, flight sheets and client lists Providing support and information to Tour Managers/ Directors before, during and after the tour/cruise, ensuring that their paperwork is correct and on timeAnswering queries from the Contact Centre and clients regarding content and operational information Contacting Tour Managers/Directors to ensure all paperwork received and answering queries, advising of cancellations or alterations to tourAnswering queries arising from tours; including transport enquiries and unexpected changes to itineraries Dealing with day-to-day issues and emergencies that arisePro-actively deal with feedbackAbout you?Strong commitment to great customer service and proven ability to be able to do this Comfortable working at a fast pace with the ability to prioritise conflicting demandsHighly organised with strong attention to detailAn excellent communicator both written and verbal Resilient and able to work under pressure with tight deadlines Solutions focused and able to take initiative to achieve satisfactory outcomes Excellent problem-solving skills and able to think 'outside of the box' Able to work autonomously and in a team RolePermanent position37.5 hours Mon-Frid (9am - 5:30pm / 7am - 3:30pm / 10:30am - 7pm) on a rota basis Progression opportunities into different areas 25 days + BH Employee Assistance programDiscounts on travel related products£22,500 Hybrid working Apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Do you have a passion for Travel and Tourism? Is providing a high level of service at heart of what you do?If so, we are looking for experienced Operations Assistants/Customer Coordinators to join a reputable travel organisation in the East Midlands.The Operations Assistant is a varied coordination role which will have responsibility for the smooth running of Tours and programmes.Daily Responsibilities; Liaising with Tour Managers, Directors and all other suppliers to confirm content, services and attractions Compiling bookings and monitoring changes to the programme Checking client documentation, flight sheets and client lists Providing support and information to Tour Managers/ Directors before, during and after the tour/cruise, ensuring that their paperwork is correct and on timeAnswering queries from the Contact Centre and clients regarding content and operational information Contacting Tour Managers/Directors to ensure all paperwork received and answering queries, advising of cancellations or alterations to tourAnswering queries arising from tours; including transport enquiries and unexpected changes to itineraries Dealing with day-to-day issues and emergencies that arisePro-actively deal with feedbackAbout you?Strong commitment to great customer service and proven ability to be able to do this Comfortable working at a fast pace with the ability to prioritise conflicting demandsHighly organised with strong attention to detailAn excellent communicator both written and verbal Resilient and able to work under pressure with tight deadlines Solutions focused and able to take initiative to achieve satisfactory outcomes Excellent problem-solving skills and able to think 'outside of the box' Able to work autonomously and in a team RolePermanent position37.5 hours Mon-Frid (9am - 5:30pm / 7am - 3:30pm / 10:30am - 7pm) on a rota basis Progression opportunities into different areas 25 days + BH Employee Assistance programDiscounts on travel related products£22,500 Hybrid working Apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • ashford, south east
      • temporary
      • £9.58 per hour
      • randstad cpe
      Are you currently looking for a new role in Ashford? We manage temporary recruitment for 2Gether Support Solutions and have new roles on within the laundry operation at William Harvey Hospital.Position: Laundry OperativeLocation: Ashford, Kent (William Harvey Hospital)Hourly rate: £9.58 + Holiday pay (rate enhancements available for weekends & bank holidays)Duration: 6 months+Hours: 37.5hrs (full-time)Contract type: Temporary with weekly pay via RandstadRandstad contact: The NHS team on 01622 357230 (option 3)Laundry Operative's duties include:Working as part of a large busy teamHandling linen for the healthcare sector and maintaining the high standards throughout the laundering process.Quality control and identifying items which don't meet the standards set.Loading industrial washing units, processing linens, packing & loading on to pallets for distribution to other departments within the laundry plant.Working to tight deadlines and ensuring targets are met.Operating large scale industrial plant on a frequent daily basis (training provided).Assisting in maintaining a high standard of hygiene and cleanliness throughout the department.Follow the working methods set out during your induction and onsite training.Provide feedback to Supervisors on potential areas of improvement during team meetings.Complete required documentation associated with the role.Key Qualities:Keen to learn new skills and a can do attitude.Ability to communicate with customers, visitors, colleagues and management effectively.Ability to work independently and as part of a team, with a flexible approachAwareness of Health and safety standardsRequirements:Eligible to work in the United Kingdom2 current proofs of address and national insurance.Happy to undergo relevant training.No previous experience is needed as on the job training will be provided.Access to transport will be an advantage when applying for this role due to the location of the hospital.A DBS certificate is NOT required for this role.Why work for Randstad?All necessary training provided by us, with opportunities for other training and developmentAccess to great discounts with top highstreet retailersAccess to our Employee Assistance ProgrammeLong term work opportunitiesIf you are interested please click apply now or call the team on 01622 357230 Option 3 for more information! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Are you currently looking for a new role in Ashford? We manage temporary recruitment for 2Gether Support Solutions and have new roles on within the laundry operation at William Harvey Hospital.Position: Laundry OperativeLocation: Ashford, Kent (William Harvey Hospital)Hourly rate: £9.58 + Holiday pay (rate enhancements available for weekends & bank holidays)Duration: 6 months+Hours: 37.5hrs (full-time)Contract type: Temporary with weekly pay via RandstadRandstad contact: The NHS team on 01622 357230 (option 3)Laundry Operative's duties include:Working as part of a large busy teamHandling linen for the healthcare sector and maintaining the high standards throughout the laundering process.Quality control and identifying items which don't meet the standards set.Loading industrial washing units, processing linens, packing & loading on to pallets for distribution to other departments within the laundry plant.Working to tight deadlines and ensuring targets are met.Operating large scale industrial plant on a frequent daily basis (training provided).Assisting in maintaining a high standard of hygiene and cleanliness throughout the department.Follow the working methods set out during your induction and onsite training.Provide feedback to Supervisors on potential areas of improvement during team meetings.Complete required documentation associated with the role.Key Qualities:Keen to learn new skills and a can do attitude.Ability to communicate with customers, visitors, colleagues and management effectively.Ability to work independently and as part of a team, with a flexible approachAwareness of Health and safety standardsRequirements:Eligible to work in the United Kingdom2 current proofs of address and national insurance.Happy to undergo relevant training.No previous experience is needed as on the job training will be provided.Access to transport will be an advantage when applying for this role due to the location of the hospital.A DBS certificate is NOT required for this role.Why work for Randstad?All necessary training provided by us, with opportunities for other training and developmentAccess to great discounts with top highstreet retailersAccess to our Employee Assistance ProgrammeLong term work opportunitiesIf you are interested please click apply now or call the team on 01622 357230 Option 3 for more information! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • glasgow, scotland
      • contract
      • £10.00 per hour
      • randstad cpe
      Hotel Cleaner - City CentreRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Hotel Cleaner - City CentreRandstad CPE are looking for a number of experienced hotel cleaners Requirements : Must be happy to work some weekendsAbility to work any 5 days out of 7 on a rota basis including early mornings and weekendsWorking hours - 8:30am - 4:30pmPerm role for right candidatesHotel Room attendant experience essentialJob description : Ability to take on physically demanding jobChange bed linen and make beds,replace used towelsFollow hotel security guidelinesDust furniture If you are interested in the role please apply online or call Crystal on 07748704727 and she will call you back for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • droitwich, west midlands
      • permanent
      • £20,000 - £25,000 per year
      • randstad business support
      Are you an experienced customer service team leader looking for your new opportunity? Job SummaryTo provide exceptional high quality customer service across all departments specifically relating to reducing the number of Pending and UARs (Urgent action requirements) outstanding on the system.The Customer Services Team Leader will ensure regular communication is maintained, monitored, and queriers are resolved whilst striving at all times to gain a high level of customer satisfaction.The role will work closely across all Departments within the business as well as liaising with engineers to book repairs, installations, maintenance and upgrades of our products.Key Duties:To work closely with all departments to reduce the number of UARs and Pending items within the system.To liaise between the factory, customer services, and installations to resolve and facilitate UARs and Pending items and bring to a satisfactory conclusionTo carry be responsible for Furniture Ombudsman and Trading Standards issues and potential claimsTo be responsible for the Customer Services Team, leading, coaching and mentoring and provide an excellent level of customer services at all timesAssisting the Sales Operations Manager with any internal/external audits for the companyTo work closely with Installations and Customer Services liaising with customers regarding delivery and service call queriesTo carry out and assist with fault diagnostics on our products when requiredDealing with a number of calls regarding general enquiriesAssisting as and when required in producing all relevant documentation which will allow installation teams to complete deliveriesScanning all paperwork required to ensure accurate recordingTo create/generate invoices on products sold by self or engineers including chargeable remedials Maintain customer files in line with Company PoliciesTo create and update Manuals and Policies to ensure effective and smooth running of the departmentsShowing empathy and understanding towards our customers and to ensure the effective provision of excellent customer serviceRespond to incoming calls in a professional manner and provide a high-quality service to our valued customers To work closely with all other departments and the engineer/delivery teamsTo have good geographical understanding of the UKTo complete any tasks delegated To undertake any other duties as deemed necessaryTo Ensure we all comply with the current Health and Safety Legislation The Role:Opportunity to work from home 2 days per week Salary up to £25k depending on experienceRoom for progression as the company grows28 days holiday including Bank holidays. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you an experienced customer service team leader looking for your new opportunity? Job SummaryTo provide exceptional high quality customer service across all departments specifically relating to reducing the number of Pending and UARs (Urgent action requirements) outstanding on the system.The Customer Services Team Leader will ensure regular communication is maintained, monitored, and queriers are resolved whilst striving at all times to gain a high level of customer satisfaction.The role will work closely across all Departments within the business as well as liaising with engineers to book repairs, installations, maintenance and upgrades of our products.Key Duties:To work closely with all departments to reduce the number of UARs and Pending items within the system.To liaise between the factory, customer services, and installations to resolve and facilitate UARs and Pending items and bring to a satisfactory conclusionTo carry be responsible for Furniture Ombudsman and Trading Standards issues and potential claimsTo be responsible for the Customer Services Team, leading, coaching and mentoring and provide an excellent level of customer services at all timesAssisting the Sales Operations Manager with any internal/external audits for the companyTo work closely with Installations and Customer Services liaising with customers regarding delivery and service call queriesTo carry out and assist with fault diagnostics on our products when requiredDealing with a number of calls regarding general enquiriesAssisting as and when required in producing all relevant documentation which will allow installation teams to complete deliveriesScanning all paperwork required to ensure accurate recordingTo create/generate invoices on products sold by self or engineers including chargeable remedials Maintain customer files in line with Company PoliciesTo create and update Manuals and Policies to ensure effective and smooth running of the departmentsShowing empathy and understanding towards our customers and to ensure the effective provision of excellent customer serviceRespond to incoming calls in a professional manner and provide a high-quality service to our valued customers To work closely with all other departments and the engineer/delivery teamsTo have good geographical understanding of the UKTo complete any tasks delegated To undertake any other duties as deemed necessaryTo Ensure we all comply with the current Health and Safety Legislation The Role:Opportunity to work from home 2 days per week Salary up to £25k depending on experienceRoom for progression as the company grows28 days holiday including Bank holidays. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • netherlands, international
      • permanent
      • qualitair
      Coördinator Customer Service (m/v) 40 uur DE FUNCTIEDe Coördinator Customer Service rapporteert aan de Commercieel Manager en geeft leiding aan vier medewerkers van de afdeling Customer Service. Je begeleidt, coacht en faciliteert de medewerkers van Customer Service en je houdt toezicht op de correcte en tijdige uitvoering van de werkzaamheden. Je houdt de offerte registratie systeem up-to-date en zorgt voor de opvolging van de uitgebrachte offertes. Je behandelt en/of delegeert prijsaanvragen in overleg met de Accountmanagers. Je hebt regelmatig overleg met de afdeling Supply Chain over leveringen, levertijden en retouren. Daarnaast houdt je je bezig met klantensurveys m.b.t kwaliteit, milieu en wetgeving en meet en volg je de opgestelde KPI's op. Je vind het leuk om verbeteringen in onze processen door te voeren. Voor NDA's en inkoopvoorwaarden draai jij je hand niet om. JOUW PROFIELCommerciële of technische opleiding op MBO/HBO niveau of relevante ervaringVaardig in het gebruik van MS office en ERP/CRM systemenUitstekende beheersing van de Nederlandse en Engelse taalGoede leidinggevende vaardighedenAccuraat, klant- en procesgericht
      Coördinator Customer Service (m/v) 40 uur DE FUNCTIEDe Coördinator Customer Service rapporteert aan de Commercieel Manager en geeft leiding aan vier medewerkers van de afdeling Customer Service. Je begeleidt, coacht en faciliteert de medewerkers van Customer Service en je houdt toezicht op de correcte en tijdige uitvoering van de werkzaamheden. Je houdt de offerte registratie systeem up-to-date en zorgt voor de opvolging van de uitgebrachte offertes. Je behandelt en/of delegeert prijsaanvragen in overleg met de Accountmanagers. Je hebt regelmatig overleg met de afdeling Supply Chain over leveringen, levertijden en retouren. Daarnaast houdt je je bezig met klantensurveys m.b.t kwaliteit, milieu en wetgeving en meet en volg je de opgestelde KPI's op. Je vind het leuk om verbeteringen in onze processen door te voeren. Voor NDA's en inkoopvoorwaarden draai jij je hand niet om. JOUW PROFIELCommerciële of technische opleiding op MBO/HBO niveau of relevante ervaringVaardig in het gebruik van MS office en ERP/CRM systemenUitstekende beheersing van de Nederlandse en Engelse taalGoede leidinggevende vaardighedenAccuraat, klant- en procesgericht
      • northampton, east midlands
      • contract
      • £9.00 - £9.50 per hour
      • randstad cpe
      Cleaner - Upton, Northampton Randstad CPE are looking for a experienced cleaner You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : 12h shifts 4 days on 4 days off ( 6am - 6pm )Perm rolePay - £9.50ph Cleaning a distribution centre ( warehouse ) If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Cleaner - Upton, Northampton Randstad CPE are looking for a experienced cleaner You job will be to be ensure that communal areas, offices and welfare areas are cleaned to the highest standards at all times Job Details : 12h shifts 4 days on 4 days off ( 6am - 6pm )Perm rolePay - £9.50ph Cleaning a distribution centre ( warehouse ) If you are interested in the role please call Randstad office on 07748704727 and ask for Crystal for more information. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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      • buckinghamshire, london
      • full-time
      • Ashdown Group Limited
      My client is a well established and growing IT consultancy firm in the High Wycombe area. They have an urgent position available for an experienced IT Support Analyst to join their busy customer focused IT Helpdesk. To be considered for this position you will have previous experience providing telephone, remote & deskside IT support. As an experienced IT Helpdesk Analyst this will include supporting, managing, troubleshooting, installing & maintaining various IT hardware and software systems.The ideal candidate will have previous experience with:Call logging/ticketing & remote access toolsActive DirectoryOffice 365Windows 10Setting up PC’s, laptops & printersBasic networking You will receive excellent training and mentoring and be given the chance to work with the latest Azure cloud technologies across a wide variety of SME ; If you are an experienced IT Engineer and you are looking for a new challenge please send me your CV immediately. My client is a well-established MSP on the outskirts of High Wycombe with an impressive list of local & regional customers. In return for hard work and dedication, they will match your experience with a salary of between £20,000 - £30,000.
      • glasgow, scotland
      • full-time
      • Cathcart Associates
      IT Service Desk Analyst required to join a global award-winning Company, based in Glasgow. (Weekend shifts)They are an international law firm with offices all over the globe. Their IT provision is of paramount importance to them as their employees need round the clock access to their systems which need to run like a Swiss watch. Cases depend on it. They are continually growing across their international network of offices to provide exceptional standards of service and are looking for an experienced Support Engineer to ensure this happens.The Role - You will play a critical role supporting all IT systems at 1st and 2nd level support of all software and hardware service requests across the global offices of different time zones and regions. You will be the main point of contact of remote support by phone and email as well as providing floor walking support in the Glasgow office providing accurate ticket logging and end to end ownership.Key Skills and Experience -**Experience in similar role**Customer Service Skills**Excellent Troubleshooting Skills**Knowledge of 0365**Experience Supporting Windows 10**Good Knowledge of ADSL, VPN's**Experience working to ITIL processes and proceduresWhat's in it for you? - This is a weekend position based on rotational shifts patterns from Friday- Monday; 3 weeks dayshifts from Saturday - Monday 08:00am-20:00pm - 1 Week Nightshifts from Friday - Sunday 20:00pm - 08:00am - hybrid working pattern with 2 days at home and Mondays in the office; Nightshifts are worked fully at home.The company offer a competitive salary (dependent on experience), and along with this you can also expect a strong benefit package including, private medical insurance, dental insurance, spouse critical illness insurance, generous pension, and others to suit you.If you are interested, please apply and get in touch with Nicole at Cathcart Associates.
      • sheffield, yorkshire
      • full-time
      • HS Direct
      Customer Service AdvisorLocation: Hybrid - You will split your time between the office in Sheffield (Meadowhall) and homeHours of Work: Mon-Fri 8:30 am - 5 pmSalary: Up to £21,000Based in Sheffield, HS Direct offers straightforward no-nonsense solutions to over 8,000 value-focused clients. We pride ourselves on our high levels of customer service and our friendly working environment, where our philosophy is "everyone is on the same team" and everyone has a "count me in" mentality!Our CultureWe offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence, we have never and will never grow our business by cost-cutting or tying people up in bureaucracy.We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business.What we can offer: * The chance to work for a Best Companies accredited business * A fun and supportive environment* Genuine opportunities to progress* Some extra perks:o Celebrate on us and have your birthday offo Purchase additional holiday dayso Getting hitched? £150 vouchers to celebrate in styleo Growing a family? £150 voucher from us to help with those newborn needs!o Health and wellbeing initiativeso Long service awardo And much The RoleAs we continue to grow and invest in service and technology, we are looking to recruit a Client Support Executive who will be responsible for providing the very best telephone and online support to our clients across the UK to help make their journey and experience with our client portal 1st class.Who we are looking for? We are looking for someone who is a natural problem solver, as you will be taking ownership of any queries from start to finish, identifying and anticipating needs, offering solutions and where appropriate, triaging queries so that they land with the correct person/department.Whatever your background, it is paramount to us that you are passionate about offering great customer service. We can teach you the rest.You will have the skills to quickly learn our online tools and use the information around you to identify solutions for our clients. You will make it your mission to understand client needs and exceed their expectations.The RoleIn this role, you will take ownership of managing the incoming tickets on the application service desk from both colleagues and clients relating to our portal. The Application Support Desk is the single point of contact for all application services, requests, and incidents. It is a busy, dynamic, fast-paced role, servicing over 100 colleagues and 10,000 clients.You should have excellent customer service skills and an eagerness to learn and immerse yourself in our software application. Be confident, friendly and approachable with a good telephone manner and able to communicate with colleagues and customers who have varying IT Knowledge. Having an eye for detail and accuracy is essential.Experience within a software application service desk is desirable but not essential. However, it is important that you have demonstratable customer service skills with an aptitude for software and technology.DutiesInclude but not limited to:* Being the single point of contact for all portal related tickets and queries, you will be expected to follow agreed procedures and SLAs to action and respond or pass to the appropriate team.* You will be required to log incidents and service requests and maintain relevant records such as:o Identifying and classifying incident types and service interruptionso Recording incidents and cataloguing them by cause and resolution* You will provide 1st class first line support and where necessary will escalate technical queries to 2nd and 3rd line third party support teams. * You will act as the customer liaison, providing customers with updates on the progression of their queries, taking ownership of requests and being proactive when dealing with user issues. * You will handle the administration of required systems and documentation.Skills* Excellent communication and interpersonal skills* Empathy and understanding of customer needs* Effective organisation and time management skills* Technical understanding of software business applications is desirable but is not essential. As long as you have the desire to immerse yourself in understanding our software and have some technical knowledge/experience, we can teach the rest. * Ability to work accurately under pressureTechnologiesKnowledge and experience in the following will be advantageous.* Knowledge of Windows 10, M365 & Active Directory* ITSM Tools/Ticketing systemsHit Apply now.
      • newton abbot, sw
      • part-time
      • EE
      It’s time to look to the future.We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You’ll be the face of EE and, what’s more, you’ll get the chance to develop a career that goes well beyond our stores. Sounds good, right?What you’ll do:Find every opportunity to boost your store’s success with sensational customer serviceCreate an environment in which customers feel welcome and comfortableEngage customers in genuine, enjoyable conversations to understand their needsHelp people choose the right products and show them how to make their digital life betterKeep up to date with all our products, services and promotions, and those of competitorsTake pride in the appearance of the store, keeping it clean and tidy at all timesYou’ll definitely:Be able to show how you’ve worked to and achieved sales targets or deadlinesShow an interest in communications technologyEnjoy being part of a team but still have the drive to work on your own initiativeYou might even:Have worked in retail, sales or serviceKnow a thing or two about the telecoms sectorWhat’s in it for you?Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programmeCompetitive salaryUncapped monthly commission, based on personal and store targetsTypical commission of £3,500 (pro-rata); top performers can earn £20,000Competitive healthcare and BT share plans50% discount on an EE mobile package (30% for Friends and Family)25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday offThe chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment MembershipAbout EEEmpowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
      • chichester, southern
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • telford, mid
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • wakefield, yorkshire
      • full-time
      • Smart Recruit Online
      Berkeley DeVeer, a privately owned housebuilder is renowned for creating aspirational new homes that people love to live in for a lifetime, operating across Yorkshire and the North East.We are looking for people who share our passion and want to stand out from the crowd, take pride in what we do and be part of an energetic, values-driven and diverse team.Due to continued success, we have an exciting opportunity for a Customer Liaison Assistant to join our team based in Wakefield.The RoleAre you organised, customer focused and have a good attention to detail? Do you want to be a part of a friendly and passionate team? If yes, then look no further, your next career could be with us! This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst showcasing the fantastic service that our clients have come to expect.Key duties and requirementsJoining our team as Customer Liaison Assistant, you will be responsible for but not limited to;Ensure all calls and emails received into the department are managed appropriately and issues are logged onto the ERP system.Take ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service.Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements.Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Provide administrative support to the Customer Service Department.Check invoices and forward for payment.Prepare, collate and provide defect reports.Who are we looking for?To be successful as our Customer Liaison Assistant, you will possess extensive knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure. A basic knowledge of construction would also be advantageous, along with a willingness to learn about how our homes are built and maintained.You will also need to be highly organised and possess the following;Experience of working in a demanding and fast paced customer service environment.Ability to work independently, prioritise work and take initiative.Flexible and adaptable to changing requirements.Excellent verbal and written communication skills.
      • newmarket, angl
      • full-time
      • Four Seasons Health Care Group
      We are currently recruiting for a Hairdresser. Are you dedicated, supportive and enjoy seeing how the little things make a difference? Then the Hairdresser role is a great role for you. Our homes need passionate and detailed people to help ;As one of the largest healthcare providers in the UK it’s important to us to couple great care with meaningful and enjoyable experiences.As a Hairdresser you will be:Ensuring customer’s needs are identifiedCarrying out treatments in a relaxed friendly and clean environmentBooking customer’s appointments with efficient time allocated for each appointmentProviding consultation and advice to customers if/when required, especially with providing a colour services. Patch tests must be carried outEnsuring completion of customer’s record cards for every Colour and Perm appointmentsMaintaining a clean working area and sanitise tools after each customerEnsuring relevant infection prevention and control procedures are followed at all timesInforming manager/out of hours manager of any problems that may pose a risk to health, safety and wellbeing of customers or team members.Be confident in knowledge to work independently, using initiative where requiredTo succeed you will beAble to communicate effectively both verbally and in writingNVQ2 (or equivalent qualification) in ;Able to work under own initiative and in a fast paced environmentPolite and courteous, energetic and outgoingA team player who engages well with othersWilling to positively contribute towards enhancing the quality and service levels for all service usersAble to be adaptive and flexible to cover a range of responsibilities at short noticeWe provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.We offer you a great range of benefits, which include:Competitive salaryExcellent holidays plus bank holidaysAccess to excellent trainingCareer development opportunitiesDiscounts and benefits suited to your lifestyleFree onsite parkingFree uniform
      • southampton, southern
      • full-time
      • AWD online
      First Line IT Technical Support Engineer / Helpdesk Assistant with experience supporting Windows and Mac operating systems, excellent technical and problem-solving skills and ability to work in a busy and time pressured environment is required for an Academy Trust based in Hedge End, Southampton, Hampshire. SALARY: £21,778 per annum + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 8am – 4pm Monday to Thursday, 8am – Friday, 37 Hours per Week, 52 Weeks per Year PLEASE NOTE: A full, clean driving licence and your own transport is essential for this role APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for a First Line IT Technical Support Engineer / Helpdesk Assistant with experience supporting Windows and Mac operating systems, excellent technical and problem-solving skills and ability to work in a busy and time pressured environment. Working as the First Line IT Technical Support Engineer / Helpdesk Assistant you will support and develop the Academy Trusts’ IT systems, both server-side and in the ; The Trust allows users to access content using their own personal devices, and maintains its own network infrastructure, web services and ; It takes pride in maintaining its own systems as much as possible and potential candidates should want to take pride in this too. As the First Line IT Technical Support Engineer / Helpdesk Assistant you will have a focus on how new technologies can be a positive influence on teaching and ; You will work under the day to day direction of the IT Support Manager providing a quick and efficient service and ensuring IT hardware is functioning to the best of its ability and reduce equipment downtime where possible. DUTIES Your duties and key responsibilities as the First Line IT Technical Support Engineer / Helpdesk Assistant will include: Provide in class technical support for teachers and students Support teaching staff when required in the use of all Trust IT facilities Assist to build confidence in the use of PC, Apple and Chrome OS software Help to run training events for staff in the use of all digital media including software and hardware Help to provide GDPR, Data Protection and eSafety training / support Set up equipment required by staff for teaching and presentations Assist Media and Digital Technician with school productions Monitor the effective use of the IT/media equipment across the Trust Carry out 1st line repairs Assist and support as required in maintaining and developing IT/Media equipment and software across the Trust Order replacement parts Unpack, test and install new IT/Media equipment Check IT/Media equipment is functioning Provide first line maintenance for defective IT/Media equipment Install new software on PCs and MACs Make backups as required Supply staff with copies of software as required, if licence agreement allows Provide copies of Virus detecting software as required Scan disks for viruses as required Effect simple repairs to audio-visual equipment Build and maintain a personal research routine to keep up to date on emerging technologies and IT trends Ensure Health and Safety requirements are met Attend meetings of consortium IT/Media technicians CANDIDATE REQUIREMENTS Understanding of Windows and Mac operating systems 1st Line Support Experience Excellent technical and problem solving skills Experience of delivering high quality support to users in a busy and time pressured environment Excellent communication skills A full, clean driving licence and your own transport is essential for this role BENEFITS Benefits of working for the trust include: Enrolment in one of the UK’s Largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice A tax efficient IT Leasing scheme through salary sacrifice Friendly and sociable colleagues Staff membership rates to the modern on-site Leisure Centre Good transport links Free on-site car park Please submit your application as soon as possible as we will invite suitable candidates to interview before the closing date. The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school will ensure that all their recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service / DBS checks along with other relevant employment checks. We reserve the right to close any of our vacancies early. APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P8589 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awdonline |
      • essex, london
      • full-time
      • Ashdown Group Limited
      A well-established business is looking for a personable, driven and adaptable Helpdesk Analyst to join its expanding team, based in ;You will be required to travel between sites in Colchester and Chelmsford, so a driving license is ;You will work as the first point of contact for IT-related issues. You will provide first-line technical support to all members of the firm to ensure that all customers receive a friendly, enthusiastic and professional level of service.You must have proven 1st/2nd line support experience within a windows environment. Previous experience supporting Windows 7/10, Active Directory and Office 365 is ; You will gain experience with Intune, Exchange Online, Defender ATP, SharePoint and Teams.This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.
      • barking, london
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • home, yorkshire
      • full-time
      • Jet2.com
      Reporting to the Customer Service Team Leader, our Customer Service Administrators play an essential part in ensuring we resolve customer queries or concerns effectively and accurately to allow us to deliver the VIP customer service we strive for. Our Administration team deliver essential support to our Customer Service Executives team, facilitating effective correspondence within the agreed ;Your key responsibilities will be to read and assess customer correspondence, ensuring all details are captured with 100% accuracy and are logged onto our internal systems. You will assist the Customer Service Executive team by answering refund requests or providing required documents and by filing and archiving correspondence as and when required.You will also be required to undertake other duties or projects from time to time, ensuring effective communication with relevant stakeholders throughout the business.The ideal candidate will be a strong communicator with excellent organisational skills and high level of attention to detail. A strong background in managing customer correspondence or administration would be beneficial.This role is available on a permanent basis. We will provide you with your computer equipment, however a key requirement of the role is that you must have a suitable working space at home, along with a high speed broadband connection. You must also be based in the UK.Please be aware that during your induction week you will be required to attend our Leeds City Centre Head Office for ; Following this you must be able to travel to, and work from, our Head Office in Leeds one day a week on an ongoing basis.This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.Help us to send our all-important customers on holiday with and Jet2holidays!!
      • milton keynes, hc
      • full-time
      • 360 Resourcing Solutions
      My client is looking for a Call Centre Advisor to join their team based in Milton Keynes.Paying a basic salary of £24,500 with a bonus of up to 20% (£4,900)What you can expect in return as our Call Centre Advisor…An excellent salary and benefits packageThe opportunity to develop and grow with the businessGenerous discounts Full time role What you will be doing as our Call Centre Advisor…Your role will require you to provide first-line customer service support in relation to any questions they may have. This will done over a range of platforms whether that be over the phone, email or live ;You will also assist customers with their queries or if further information is required to resolve the matter, you will ensure that this is directed to the relevant department, ensuring that the matter is resolved for our customer.This role would require you to cover weekends on a rota basis.What we are looking for in our Call Centre Advisor…You will have excellent communication skills and the ability to be an effective and professional communicator via email and live chat, you should be passionate about customer service and are committed to delivering an excellent experience for customers.You will need to have experience working within a customer service role, but most of all,you must have a great attitude and a hunger to learn and develop.If all of the above sounds good, then hit apply now!
      • crawley, southern
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • chichester, southern
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • derry, n ireland
      • full-time
      • The SmartList
      Interested in a new Customer Service Role?Sector beating benefits including:Private Health and Dental Care32 Days Annual LeaveGenerous bonus schemeFree SKY Q and Broadband discount£ , full-time hours availableSay yes to this opportunity by contacting Staffline by clicking 'apply' now.
      • london, london
      • full-time
      • Ashdown Group Limited
      A well-established and renowned independent educational campus is seeking a dynamic, personable, and driven Application Support Analyst to join their expanding team based in northwest ;Reporting to and working closely with the Data Systems Manager, you will be responsible for administering and supporting the principal school applications and systems that work directly with the school's database, such as parent portals and communications. You will design new or adapt existing business processes and workflows as well as maintain a clear understanding of the Data Protection Act 2018 and GDPR, all whilst improving teaching and learning, reducing administration, and enhancing overall communications to staff, pupils and ;You must have knowledge of data-driven systems such as CRMs, ERPs, MISs, BIs, and any other third-party applications that drive business processes and supports organisations with data. You must have basic scripting knowledge in order to achieve API integration, as well as demonstrable experience working with SQL, MS365, PowerShell, PowerBI, PowerAutomate, and Tableau.If you would like to take the next progressive step within your career and would like to enhance your technical skillset even further then please don't hesitate to send in a copy of your most updated CV.
      • southampton, southern
      • full-time
      • Spectrum IT
      Applications Support Engineer - SQL, Web Apps, Azure, Web API£30,000 - £50,000 dependent on experienceGenerous benefits, training, personal developmentGraduate & early career candidates are welcome to applyOffice Based role in Southampton, Hampshire ** Applicants must be a UK resident with 5 years UK employment - Police Vetting level 3 required **Our client is an award-winning software and systems specialist working on some of the UK's most high profile public safety projects. The provide central government and law enforcement agencies with the tools and technology to become the most digitally enabled task forces for the digital age.Serving over 25,000 companies in more than 150 countries, this Fortune 100 company is an innovator in the field of digital forensics and communications.The RoleProvide 2nd/3rd line engineering support to the productProvisioning, deploying, patching and upgrading primarily enterprise cloud software.Working closely with the development team to ensure successful deployment of software packages.Defining and implementing regular maintenance and health monitoring procedures.Deploy and provision systems to enable replication of customer issues to diagnose and repair without jeopardising customer data or operations.Participate in a 24-7 Out of Hours call out rota.Skills & Experience:Windows server and client technology, ideally supporting web applications and servicesExperience in creating, modifying and running databases queries - SQLNetwork operations experience (firewalls, network security groups etc.)Experience running scripts from Linqpad, Powershell or similarExperience with web application and services configuration management. Useful Skills:Experience of Azure Portal and familiarity with Azure services.Technical writing skills.Experience querying Web API's.Knowledge of Elastic Search and Kibana.Experience of configuring Application Monitoring and Dashboards.Experience of Programming and Scripting ( C#, TSQL).To apply, please send your CV to or contact Steve at Spectrum IT Recruitment for more information.
      • windsor, hc
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • cardiff, wa
      • full-time
      • MARMION LIMITED
      ERP Support ConsultantBased in CardiffUp to £35,000 pa, dependent on experienceExcellent Working CultureGreat Training & DevelopmentExcellent Company Benefits OUR CLIENT & OPPORTUNITYOur client is an award-winning Sage Platinum Business Partner that has been providing, supporting, and developing Sage software solutions for over 20 years. Covering Sage 50 to Sage 200 and associated integrated solutions, our client specialises in delivering solutions to match individual business requirements and provides solid solutions with the overall aim of streamlining operations, improving productivity and enhancing return on investment. This role will see the successful candidate undertake a hands-on role, which involves proactively managing service desk issues, high involvement in triage and the delivery of effective support, to ensure a consistent and high level of customer experience is always adhered.This is an exciting opportunity for someone with demonstrable experience supporting ERP software, or someone with solid Sage 200 experience/Sage 200 super user, to join a growing organisation who is committed to its people’s development and progression. Due to the continued success and growth of the business, we are now searching for a Support Consultant to join their professional services team. Your key responsibilities will include:Managing customer issues and providing proactive resolutions within SLA’s.Maintaining and managing Service/Help desk tickets.Liaising directly with Sage and other 3rd party ISV’s ( , Sicon, Draycir) to resolve issues.Highlight and document product defects with supporting documentation, highlighting methodology.Effectively managing all customer situations and escalations.Coordinating and participating in creation of solution documents and ensuing satisfactory solutions are provided.Contributing to the support organisation by documenting complex issues and resolutions through the knowledge base. SKILLS & REQUIREMENTSKnowledge and understanding of Sage 200 processes (Month-end, year-end, supply chain etc.,)Demonstrable experience in a similar ERP/Sage 200 Support role.Excellent communication skills, both written and verbal, including good telephone manner.A strong analytical mind, with the ability to problem solve and troubleshoot with meticulous attention to detail.Strong organisational skills and the ability to manage your time and workload effectively.An understanding of basic bookkeeping and accounting.Ability and desire to learn and expand product knowledge. This is an excellent time to join a growing business that is committed to its people and their continued development. If you feel you are suitable, please apply today by submitting your CV to Alternatively, to discuss the opportunity further, please contact Jonny McPartland directly on / .Thank you for taking an interest in the role advertised. We’d like to confirm that each CV received is read thoroughly by a trained ; If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application, please feel free to contact us directly.
      • chessington, london
      • full-time
      • Ladbrokes
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • harlow, hc
      • Arrow Electronics, Inc.
      Position:Customer Service SpecialistJob Description:We are looking for an ambitious individual to join ARROW Intelligent Solutions Team. The EMEA Customer Service Team is looking for a Customer Service Specialist, who will provide expert external/internal customer service and sales support for ARROW customers and stakeholders. In this position, you will be responsible for handling more complex tasks, interfacing with important ARROW customers/stakeholders to create a successful customer experience.What You Will Be Doing at Arrow? • Processing customer and supplier returns• Ensuring full support for dedicated customers on Focus Business Areas• Working Across all EMEA Regions in an international, multilingual team• Interregional returns and shipments will be part of your daily business• Managing the customer relationship by providing strategic service and support to assigned customer base• Working with internal and external resources, provide customer service, arrange pick-ups or prepare credit notes if necessary, move goods between different locations, manage replacement inventory, troubleshooting other customer problemsWhat Are We Looking For? • You are located near our offices in Central Europe• You like helping clients. You are patient and calm even under pressure• You have experience in a similar position (RMA, Sales Operations) or you have a selling attitude• You have experience in administrate the replacement stock• You have knowledge/interest in electronics • You enjoy taking on difficult challenges and finding solutions• You speak English fluently• System affinity (incl. creation of reports and tracking)• You communicate clearly. You are comfortable communicating in writing and on the phoneWhat is in it For You? • Vacation- and Christmas bonus• Cafeteria bonus• Employee benefits• Open-minded corporate culture• Reliable & trusting employment relationship• Cooperative team with flat hierarchies and short ways of communication• Professional and personal developmentOur story As Arrow Intelligent Solutions (AIS), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons. Location:DE-Neu Isenburg, Germany (Frankfurter Straße)Time Type:Full timeJob Category:Business Support
      • shrewsbury, mid
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • nottingham, mid
      • full-time
      • French Selection UK
      FRENCH SELECTION UKGerman Speaking IT Help DeskWindows troubleshooting, IT support, IT customer service, Troubleshooting, 1st line support, 2nd line support, debugging, Customer Service, Client Support, Help Desk, Technical Support, Service Support, IT, Software, Software Support, Technical Software, Network environment, Outlook, Remote Desktop, IT Engineer, Service Desk, Fluent German, Graduate, Trainee, Junior IT TechnicianSalary: OTE £30,000 (basic is up to 25,000 DOE + Bonus up to £4500 + excellent benefits)Location: NottinghamAt commutable distance from Sheffield, Rotherham, Doncaster, Hoyland, Barnsley, Stocksbridge, Penistone, Wakefield, Huddersfield, Bamford, Baslow, Dronfield, Chesterfield, Barlborough, Clowne, Worksop, Manchester, Transpennine ExpressOr by car from South Yorkshire, M1Ref: 342SDG*** Open to recent graduate too, junior IT and Electrical Engineers are welcome*** Experience in IT Support or Troubleshooting is essential for the role*** Candidate must be able to commute to Nottingham central or Sheffield*** Full time, office based, permanent role, shift pattern: Mon-Fri pm or am – 5pm*** After the successful training and probation period candidate allowed for hybrid workingVIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 342SDGApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a well-established IT Service provider.Main Duties:To provide Customer Service and IT Help Desk Support for international clients to answering 1st line technical support calls and troubleshooting customers problems.The Role:- Deal with technical related issues with customers over the phone- Guaranty that reported problems are dealt with professionally and in a timely manner- Provide 1st line technical support and problem fixing for end users on all systems- Support hardware maintenance and troubleshooting the problems- Escalate technical issues to the right direction- Provide 2nd line technical support after a training period- Software installation and maintenance- Provide network support, phone system support- Priorities between tasks to achieve SLA’sThe Candidate:- Fluent in German (written and spoken)- IT studies or experiences IT sector is required- Windows troubleshooting skills required- Previous experiences in IT support, 1st or 2nd line help desk support or Technical Help Desk is advantageous- Troubleshooting experiences or background with IT ticketing system or IT related problem-solving skills- Excellent and professional communication skills- Candidate be able to commute to Nottingham central or alternatively Sheffield central- Other language fluency would be a bonus (Spanish or Portuguese or French or Italian)Salary: OTE £30,000 (basic is up to 25,000 DOE + Bonus up to £4500 + excellent benefits)French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
      • glasgow, scotland
      • part-time
      • PDA Search & Selection
      Position: Helpdesk Administrators (Part Time)Annual Salary: £20,500 (Pro-rata) + company pension and 33 days holiday (25 + 8 bank holidays) Pro-rata Location: Glasgow, G5 0US / WFH – role will initially be based from home but when circumstances allow role will be based from our clients head office which is in the Gorbals area of Glasgow – all equipment will be providedHours: hours per week (working 5 days out of 7, shifts between the hours of 7am and 10pm)Our client, a global market leading Facilities Management company, they are actively looking for an experienced Helpdesk Administrators to work on a Permanent and part time basis within their busy and vibrant Glasgow Head Office, due to a new contract.All roles are offered on a Part Time, Permanent basis.All roles will start off being working from home but when circumstances allow the roles will be based at our clients head office in the Gorbals, Glasgow, G5 0US.All roles are working on a brand new national Facilities contract that our client have with a national client.The role is working hours a week and the shifts will very but will be between the hours of , so you may do a week or early shifts, then a week or late shifts, so they need people who are flexible to do any shifts between 7am-10pm.Role will involve working 5 days over 7, so there will be some weekend shifts but it will not be every weekend.Job Purpose:To answer inbound calls and make outbound calls in a professional manner whilst logging and passing on all related faults and enquiresMonitor and manage new calls with a high focus on response times whilst following the call scripts provided capturing all relevant data to comply with call monitoring guidelinesEnsure all maintenance jobs are managed within set response times and issues are escalated as per policy and procedureSkills Required for the roles: Candidates must be strong communicators both written and verbalMust have previous experience working in a helpdesk or call centreStrong customer service skills Able to develop strong working relationships with colleagues and customers Strong IT skills including being a competent user of PC Flexible and adaptable to change in a fast-moving environment Flexible approach to working hoursEffective problem-solving and decision-makingAble to motivate self and othersAble to conduct general administrative duties Immediate starts are available.Interviews will be held via ‘Microsoft Teams’ and all candidates will need to provide proof of their right to work (passport or birth certificate and proof of your National Insurance number).To apply for these roles please submit your full and up to date CV to Yvette Harding at PDA Search and Selection
      • leeds, yorkshire
      • full-time
      • Labcorp
      Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. With more than 70,000 employees, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in ; Reporting to the Manager, Computer Systems Validation, the IT Validation Support Specialist level I is primarily accountable for computer systems validation (CSV) ; This position will provide guidance for software validation initiatives for the Labcorp Drug Development business units and will liaise with IT Project Managers, business unit resources and business unit leadership to execute a project-specific IT validation strategy by coordinating and guiding CSV activities. Essential Job Duties: Validation Strategy- Assist with establishing, reviewing, executing, and ensuring compliance with governmental regulatory requirements, policies, standards, and procedures related to processes for CSV and qualification of infrastructure components.- Assist with the implementation of a common System Development Life Cycle (SDLC).- Advise the project team on and be responsible for CSV strategy and documentation of product functionality across system releases.- Coordinate project-specific CSV efforts, including coordination of the execution of the test plan.- Recommend proper controls for the Labcorp's computer systems to ensure the reliability of applications and infrastructure, as well as the integrity of data and safety of subjects. - Utilize tools for conducting and executing CSV. Testing - Provide direction to assure that applications and infrastructure components possess the necessary level of testing and required documentation to comply with applicable GxP regulations and client ;- Ensure compliance with Labcorp standard testing methodologies, procedures, and practices.- Prepare validation and test strategies for IT initiatives, and present to project teams.- Work with project teams to identify test requirements and advise on the design of testing phases, as well as documentation of test plans & test case specifications to meet system needs.- Advise on the performance of application, functional, usability, performance load-stress, & user acceptance tests.- Ensure that the testing is completed on time and that it addresses all user and functional requirements as defined during the requirement definition process.- Perform documentation reviews and conduct analyses of validation process issues and testing results.- Ensure that software faults are identified and documented, and coordinate with development staff so that testing issues are isolated and resolved.- Ensure that all necessary project-specific CSV documentation is produced, and for reviewing the material for correctness, completeness, and clarity.Partnerships - Liaise with the IT Quality function to develop and implement a continuous improvement model of the Labcorp’s validation methodology and SDLC.- Periodically conduct training for staff and business associates as to their respective responsibilities within the validation methodology.Education / Qualifications- Bachelor’s Degree or higher preferred (ex. science based, operations research, technology, etc.)Experience- Entry level of experience preferred in execution of projects, experience in partnering with/guiding internal clients to deliver on project goals- Creative approach to resolving technical issues, and balancing business needs- Project Management experience – ability to plan, organize, and execute work across multiple initiatives to drive delivery of validation commitments- Ability to coordinate strong teams, and manage multiple priorities- Demonstrates self motivation to lead teams on a unified validation strategy, while achieving department goals, objectives, and initiatives- Exceptional verbal, written, presentation, interpersonal skills, and ability to command respect of others.Why us: --> Labcorp supported the pharmaceutical industry develop more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today. --> We are also the world´s biggest Central Lab, generating more clinical trial data than all other central laboratories combined. --> Our Early Phase Solutions have proved to shave off 30 % time from lead candidate to Proof of Concept. --> LabCorp/Covance were the first in receiving FDA approval to perform COVID19 tests using an at-home collection kit. --> Labcorp have been named by Forbes as one of the World's Best Employers 2020. --> Join us and see why we are uniquely positioned to offer you not only a job, but a stable, long-term international career, and why more than 90% of the top 20 global pharmaceutical companies are repeat customers. Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.For more information about how we collect and store your personal data, please see our Privacy Statement.
      • cambridge, angl
      • full-time
      • Coral
      At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.
      • london, london
      • full-time
      • Ashdown Group Limited
      A well-established multinational firm is looking for a personable and driven IT Support Analyst to join its expanding team, based in the Docklands area of ;Working as an integral part of a sizeable global technology team, you will provide 1st and 2nd line support for all user and system issues, within a hybrid cloud infrastructure ; In order to be suitable for this role, you MUST have demonstrable expertise supporting Windows OS, Active Directory and Office 365, while experience with Windows Server, Exchange, Azure, Intune, SharePoint and troubleshooting IT hardware issues would be advantageous to your application. This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading company that offers an attractive benefits package and clearly defined career path.
      • bristol, sw
      • eXPD8
      Are you a super observant, love a spreadsheet or two, with an eye for detail? Then keep reading because we’ve got the ideal role for those with advanced MS Excel Skills and Process Management ability to join our Client Services family in Bristol, with Home-based flexibility.What’s the role purpose?As a Client Services Account Administrator, you will provide top notch admin support to the Client Services team to make our clients activities and campaigns come alive. You’ll be process orientated, proficient with Microsoft Word, Excel and PowerPoint, and a can-do attitude.You will be supporting to ensure our merchandisers in the field have all the information they need to do a great job for our clients – Including, reviewing date & collating reports, writing visit briefs, instructions & questionnaires, and being first point of contact for resolving merchandiser queries.What we’re looking for?·Confident in picking up the phone and talking to merchandisers and clients·A natural finisher who doesn’t leave things to the last minute·Great communicator - Excellent written and verbal communication skills·Proficient user of MS Excel skills, including PivotTables, VLOOKUP and/or INDEX/MATCH·Interest in retail and the inner workings of how best to get instore displays looking greatWhat will you do?·Deal with queries from our field team promptly and accurately·Pull data into bespoke client reports – ensuring data accuracy and the best result we can achieve·Be a problem solver – spot the issues and drive solutions·Write detailed instructions for the field team for the activity·Write and load questionnaires for activities to make sure we collect the right data for our clientsWhat we’ll give you…·Salary up to £22,500 (dependant on experience)·Health Cash plan (dental, eye test, physio, 24-hour phone GP, counselling etc)·GroceryAid - Welfare support·Never work on your eXPD8 birthday·Buy and sell holiday·Life Insurance·Flexibility in work location– whilst we love seeing people IRL and will welcome people to be able to be in the Bristol office, we also recognise that flexibility is key to get the best from everyone, the role will be a split between Bristol and Home-based workingWho are we?eXPD8 Field Marketing are a provider of retail support services to some of the most well-known brands in the world such as Sony, 3M, Proctor & Gamble, L’Oreal and many more. Our goal is to make our clients marketing campaigns come to life in store – ensuring the stock and marketing materials are displayed and engaging to make customers buy products. We have over 2,500 merchandisers in the field team across who are delivering the clients vision into stores in every postcode in the UK.We are proud to be a Disability Confident Leader and a fully inclusive employer. Diversity, equality, and inclusion are at the heart of our values and at the forefront of our recruitment process. We encourage applications from all candidates, so if this sounds like the role for you, come and join the family!eXPD8 delivering excellence first every time.
      • colchester, hc
      • full-time
      • SLS Recruitment
      Customer Service and Sales Assistant - ColchesterEver received bad customer service?Thought you could have handled the situation better?Then our client wants to hear from you!Our client is looking for candidates that have excellent customer service skills or have the natural ability to speak to customers. They are not looking for years of experience or certain qualifications, they just want job seekers that are self motivated and have the drive to succeed in a customer orientated industry. Our client is an award winning sales company that prides themselves on providing great customer service, excellent customer experience and quality sales on behalf of their clients.This opportunity is an entry level role that provides full product training as well as one on one coaching to help build your confidence and skills in customer service and sales. On a day to day basis you will be meeting potential customers within residential campaigns while representing a specific client, with the aim to help boost their brand awareness, revenue and customer experience.BenefitsOpportunities to travel abroad for top performersAccess to training and coachingExcellent progression opportunitiesFun and unique company cultureInvites to exclusive events at amazing venues across the UKExcellent team focused environmentOTE of £21k to £30k per annumAdded incentives including bonuses and prizesRequirementsNo experience in customer service or sales needed to be successfulExcellent communication skillsAbility to recognise good and bad customer serviceSelf motivated, target orientated and up for a challengeBe able to work within a team but also as an individualHigh work ethicBe willing and able to commute to and work within the Colchester areaIf you think you meet the above requirements then please click the apply button and attach your most up to date CV, then we can pass it on to our client so that they can be in contact with you. This role is offered on a self employed basis which allows our clients team to earn above the industry average for an entry level role, with earnings averaging between £21k and £30k per annum. These earnings are based on performance and incentives, so there is no limit to what you can earn as all successful candidates are paid on a commission only basis.Graduates welcome to apply!* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
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