18 jobs found for customer services

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;

FRENCH SELECTION UKDutch speaking Customer Service AssociateCustomer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Life Science, Fluent in DutchSalary: up to £31,500 Location: Hammersmith, LondonAt commutable distance by underground from: Ealing, Finsbury, Hyde Park, Westminster, Wimbledon, Heathrow Airport, Regents park, Brixton, Greenwich, Clapham, Croydon, Hammersmith + City line, Circle line, District line, Piccadilly lineRef: 801DCSVIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 801DCSApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a world leader in Life Science industry.*** Monday – Friday: :30pm or 9am-6pm****** Training provided ****** Ideal for a recent graduate too ***Main duties:To provide excellent customer service and advice.The Role:- To communicate with customers by phone, email and face to face- To manage client accounts and handle the case from start to finish- To respond to customer enquiries and issues in a timely manner- To work within a team and assist with other duties- To handle report distribution and invoices- To liaise with relevant departments internallyThe Candidate:- Fluent in Dutch (written and spoken) - Essential- Previous experience in customer service - Desirable- Proactive, confident and dynamic personality- Excellent communication skills and a team player- IT literate- Based at a commutable distance from Hammersmith, London.The Salary: up to £31,500 French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Customer service advisor (Experience in Hospitality/bar work preferred but not essential)Sales and Customer ServiceAre you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that we are looking to develop their team of customer service and sales representatives. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that we look ; Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme in sales and customer service Great uncapped weekly-earned commissions and fantastic incentives.If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Talk to us about flexible working.Bibby Financial Services have an exciting opportunity available for an enthusiastic IT Support Specialist to join our team. The location of this role can be flexible. You will join us on a full time, permanent basis and in return, you will receive a competitive salary, plus benefits.We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.Why us?We’re in the business of relationships. We know real value lies in real people, and it takes a motivated mindset and can-do attitude to belong here. It can be fast-paced and full-on, but we can handle it. We’re a collective of “got your back”, we collaborate together, take ownership and deliver for our clients every time. That way, everybody wins. In return, we’re all empowered to get the job done because we’re trusted to get it right. It’s why we were hired in the first place. We want you to make the choices you believe in – we’ll believe in them too.As our IT Support Specialist, we will reward you and your hard work with:Private healthcare for you and your familyCompany pension schemeWide range of flexible benefits, such as gym membership, technology, or health assessmentsAccess to an online wellbeing centreRange of discounts from many businesses25 days holiday which increases with service and options to buy or sell moreAs our IT Support Specialist, you will own the Audio Visual service for all BFS offices. Audio Visual technology will enable greater collaboration no matter where people are located and is fundamental to the way BFS will be working moving forwards. You will also be responsible for proactive/2nd Line on-site IT Support, including provisioning, to UK-based ; Your responsibilities as our IT Support Specialist will be to:Provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in placeProactively manage the health of the system to ensure it is working when neededOwn and manage the relationship with the AV Service ProviderProduce and share best practice advice on AV services for our internal customersOwn all AV related Service ImprovementsCreate and manage all AV related proceduresTake ownership in resolving technical issues escalated from the IT Service Desk in order to ensure all escalations are adequately resolved in a timely fashionVisit UK offices (and others as required) to assist with the resolution of IT issues that cannot be resolved remotelyPeriodically visit all UK offices (and others as required) to ensure technology is workingManage the end-to-end asset lifecycle (alongside the Hardware & Software Asset Analyst) for all UK offices. To order/collect/rebuild computers and to order other equipment as requested. To assist with the move to the Device as a Service solutionProvide IT Support where needed or requested to the BFS Board and Executive Leadership team, including their PAs. This covers the technical infrastructure for end-users, advising and assisting in solving problems related to software, hardware and peripheralsManage the UK Leased PC and Mobile assetsWhat we are looking for in our ideal IT Support Specialist:Excellent customer service skills with the desire to exceed customer expectationsExcellent communication skillsExcellent organisation and prioritisation skillsThe ability to establish and maintain effective relationships with customers, colleagues and suppliersAn excellent telephone mannerExperience of telephony billing systemsStrong process and data analysis skillsStrong Microsoft Office skills, particularly ExcelSkilled in documenting processes and proceduresThere’s no place quite like BFS and we’re proud of that. And it’s all down to you - you make us the people with which every ambitious business loves to work.If you would like to join us, please click ‘apply’ today to be considered as our IT Support Specialist – we would love to hear from you!We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.No agencies, please.

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events. We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop & team in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runAnnual Shop performance related bonus up to £500Discounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentAn advancement programme to take you on a structured journey to becoming a Marketplace Manager of the future or even the potential for advancement to other parts of the business.Working PatternsIn Most of our shops opening hours are 8:45am – 9:45pm Monday to Saturday and 10:30am – 6:00pm on Sundays.Shifts are devised on a rota basis and will change weekly, they will include evening and weekend ;We offer optional overtime subject to availability.Pay RatesOver 23's £ ;starting rate going up to £ once you have completed your ;Under 23's £ starting rate going up to £ once you have completed your ;

Join and take your career to new heights! ;is an award-winning leading leisure Airline and the 3rd largest in the UK. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. If you are interested in flying with the UK’s number one Airline on TripAdvisor and joining our team based in East Midlands - we are now accepting applications for our Cabin Crew Team for Summer 2022! As a member of the Cabin Crew team, you are responsible for the safety and comfort of all customers whilst onboard our aircraft. Working as One Team with your colleagues, your friendliness and passion for creating lasting memories for our customers will ensure they always receive a truly VIP service when flying with !Successful candidates will have a genuine passion for delivering outstanding customer service and the confidence to handle a variety of customer facing ; With a positive and flexible approach, you will have the determination and resilience to work to tight timeframes, ensuring safety is a priority at all times. Delivering sales through service, you will promote our in-flight products and will always have a smile on your face, no matter the time of day! Our Cabin Crew recruitment process is the same for all our bases. Only one application per candidate is permitted per season, therefore please only apply for your preferred ; Please only apply to this position if you wish to be based at East Midlands Airport.In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.This is a great opportunity to be part of an exciting forward-thinking business.Help us to send our all-important customers on holiday with and Jet2holidays!!

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

DescriptionJob Description:UNLEASH YOUR Are you a Desktop Support Engineer interested in new technology and trends with a strong track record in End User Compute Support? Would you like to be part of a growing Operational Support team? We currently have a permanent vacancy for anDesktop Support Engineer who has a passion for customer engagement and End User Support.Are you ready for your next career challenge?At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading!THE ROLE YOU WILL PLAY:The preferred candidate will demonstrate effective dynamic and flexible support across all processes, whist operating with confidence at deployed Leidos delivery locations, engaging with the customer and the Desktop Capabilities Manager on day-to-day priorities and tasking. This role is primary based on customer sites.WHAT SETS YOU APART: Minimum of 5 years’ experience functioning within a large end user baseThe ability to work autonomously to achieve day to day objectives with significant results on project or operational deliverablesAble to demonstrate an analytical and systematic approach to technical challengesAn effective communicator, comfortable directly engaging with customers and colleaguesYOU MIGHT ALSO HAVE: The ability to multitask, as the job often involves working on more than one IT issue concurrentlyExcellent analytical and problem-solving skills to correctly diagnose and fix problemsCreative thinking to come up with innovative solutions to complex problemsExcellent team-working skills, The ability to work with other IT professionals in a teamAn inquisitive mind and a real interest in IT to remain up to date regarding new technologiesPrioritisation of workload, able to execute and perform with limited assistancePoint of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely mannerCoach and mentor less experienced team members and customers as requiredFoster a spirit of teamwork inclusion and unity amongst the teamEmpower peers to take responsibility for their jobs and commitmentsInnovate and encourage innovation within team membersDemonstrated technical experience and understanding of virtual and physical support systemsGood analytical skills and an ability to define and articulate, precicisely, to an appropriate level to the audience at hand or in written documentationUnderstanding of the importance of stakeholder management and organisational acumen, able to influence stakeholders to bring momentum behind resource improvement and change activitiesCommitment to support optimisation for best practice and efficiencyBe experienced working within ITIL frameworkAdvanced knowledge of MECM: Packaging, patch management and software distributionA Understanding of Project Management and Service Management best practices and principlesSenior engineer experience in current role, able to speak credibly to highly technical individuals and work with them to elicit challenges and find routes to successAbility to work effectively in a pressurised environment, remaining focusedMicrosoft Active Directory administration and Group Policy managementUnderstanding of Ivanti Environment Manager and Application ControlClearance Required:Clearance for Role: SCSalary Range: £39,000 - £49,650 p/a, with potential to increase for truly exceptional performance at assessmentWHAT DO WE DO FOR YOU?:At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:• Contributory Pension Scheme• Private Medical Insurance• 33 days Annual Leave (including public and privilege holidays)• Access to Flexible benefits (including life assurance, health schemes, childcare vouchers and cycle to work scheme)• Dynamic Working: Commitment to Diversity:We welcome applications from every part of the community and are committed to a truly diverse and inclusive ; We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.Pay Range:

Interested in a new Customer Service Role?Sector beating benefits including:Private Health and Dental Care32 Days Annual LeaveGenerous bonus schemeFree SKY Q and Broadband discount£ , full-time hours availableSay yes to this opportunity by contacting Staffline by clicking 'apply' now.

Employer description:Our client provides comprehensive IT helpdesk and technology solutions to small and medium-sized businesses. With over 40 years of combined experience in the IT industry, they are experts in helping businesses make the right technology investments and keeping them operating efficiently.Overview: We are now looking for an eager candidate to join us as an ;You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 ; As part of your apprenticeship, you will be working within Juvo IT which is the trading name of Sureline Support ;Primary responsibilities include:Identifying first line support problem causes.Maintaining up-to-date and accurate records.Working towards a commercial awareness in relation to client and Sureline business riskHandling each client in relation to their needs.Working on specific allocated projects within agreed timescales.Client site visits as and when required.Working with Windows Server Operating systems – Active Directory and user managementWorking with Backup software Symantec/Veritas, Veeam etcWorking with Remote control software Dameware, VNC, RDPWorking with Anti-Virus software Symantec etcWorking with Imaging software Symantec GhostWorking with TCP/IP, DNS, DHCPWorking with Network Administration inc VPNWorking with Installing/configuring peripheralsRequired skills & qualities:Customer serviceTelephone etiquette when dealing with problemsActive listeningAsking the right questions when drawing information for progressing Service Desk callsKnowing the correct level of assertivenessEmpathy and rapport with customersTime managementPrioritisationBeing able to work as part of a teamRemaining calm, friendly and patient under pressure.A desire to learnEntry requirements: The entry requirements for this Azure Cloud Support Specialist programme are as follows: 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the ;If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; Find out more here: Working week: hours per week.Salary:£11,500 per annum.Future prospects: Once the Apprenticeship is completed, it may be possibe that the role will become permanent.Important information:QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

IT Service Desk Analyst required to join a global award-winning Company, based in Glasgow. (Weekend shifts)They are an international law firm with offices all over the globe. Their IT provision is of paramount importance to them as their employees need round the clock access to their systems which need to run like a Swiss watch. Cases depend on it. They are continually growing across their international network of offices to provide exceptional standards of service and are looking for an experienced Support Engineer to ensure this happens.The Role - You will play a critical role supporting all IT systems at 1st and 2nd level support of all software and hardware service requests across the global offices of different time zones and regions. You will be the main point of contact of remote support by phone and email as well as providing floor walking support in the Glasgow office providing accurate ticket logging and end to end ownership.Key Skills and Experience -**Experience in similar role**Customer Service Skills**Excellent Troubleshooting Skills**Knowledge of 0365**Experience Supporting Windows 10**Good Knowledge of ADSL, VPN's**Experience working to ITIL processes and proceduresWhat's in it for you? - This is a weekend position based on rotational shifts patterns from Friday- Monday; 3 weeks dayshifts from Saturday - Monday 08:00am-20:00pm - 1 Week Nightshifts from Friday - Sunday 20:00pm - 08:00am - hybrid working pattern with 2 days at home and Mondays in the office; Nightshifts are worked fully at home.The company offer a competitive salary (dependent on experience), and along with this you can also expect a strong benefit package including, private medical insurance, dental insurance, spouse critical illness insurance, generous pension, and others to suit you.If you are interested, please apply and get in touch with Nicole at Cathcart Associates.

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

Customer Service Advisor (Hospitality/ Bar work ideal)Sales and Customer ServiceAre you tired of Hospitality and Bar work?Are you bored of working in the hotel/ hospitality industry and of the long and unsociable hours that hotel and bar work has to offer?Do you want to get out of the hospitality and bar industry but use the sale and customer service skills you have gained in the bar and hospitality work in a new role?The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.Our client is fast-paced Sales and Marketing Company based in the centre of London and they are expanding fast across the UK and Europe. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales representatives. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that they look for.Successful applicants can enjoy:Immediate Start in a fun and social environment in LondonGreat progression opportunities for ambitious candidatesNational and International Travel OpportunitiesA fantastic product coaching programme in sales and customer serviceIf you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you.Full client and product coaching provided, as well as access to fantastic support and mentoring networks within residential environments, so no experience is necessary.Please note the company is unable to provide sponsorship for tier 4 visa holders and require candidates to work a minimum of 5 full days a week (mon-sun). All candidates must be 18 or over. Ideally, our client are looking for candidates that hold a full UK driving license. All drivers will be incentivised.People who have been successful in this self-employed, commission only plus incentives role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers or bar managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

International Trade Services AdministratorLeigh Court, BristolAbout UsBusiness West is a newly-certified B Corp with over 200 staff and a turnover of £12 million, which comes from business, UK Public sector and European funded contracts. 21,000 businesses trust us to help them start, grow, innovate and export - as well as lobby the government on their behalf. Profits are reinvested back into the business in order to achieve our mission.Now listed as one of the best companies to work for in business services, our staff have voted that we have a strong social conscience, promote a positive work/life balance and have fun teams to work within.We are now looking for an International Trade Services Administrator to join our team in Bristol on a permanent, full-time basis.The Benefits- Salary of £22,000 per annum- Laptop and mobile phone- BHSF health cash plan scheme- Pension- Life cover (x4 salary)- 25 days’ holiday plus Bank Holidays (rising to 28 days’ after 3 years’ service)- Your birthday off- Two volunteer days each year- Subscription to HeadspaceYou will receive an extensive range of benefits and have the opportunity to become an expert in all aspects of international trade, surrounded by a supportive and dedicated team.So, if you’re ready to develop your skill set and begin building a successful career that you can be proud of, we want to hear from you.The RoleAs an International Trade Services Administrator, you will support the International Trade Services Department with all administration and documentation needs.In this busy and varied role, you will respond to all enquiries related to export documentation, ensuring a timely, professional and effective service. You will also raise credit notes, purchase orders and invoice customers.Prioritising your workload on a daily basis will be key as you:- Manage office needs such as managing the post, ordering stationery and franking- File and archive documentation- Renew undertaking forms- Process all types of export paperwork- Support exporters using the E-Cert (electronic certification of documents) system- Scan and upload signatures and formal undertakings for exporters using E-CertAbout YouTo join us as an International Trade Services Administrator, you will need:- Experience of working with individuals at all levels- Planning and organisational skills- Good attention to detail- Good interpersonal and communication skills, both verbal and written- Good IT skills and the ability to use Microsoft Office and management information systems- At a minimum, five GCSEs, O Levels or equivalent including English and MathsPrevious experience working in a customer service role (particularly in the International Trade Sector) would be beneficial to your application. Knowledge of export processes and procedures and international shipping and banking would also be advantageous.Institute of Export professional qualifications Part 1 and Part 2 would be highly desirable.Other organisations may call this role Administrator, Office Administrator, Services Administrator, Office Co-ordinator, Export Administrator, Import/Export Administrator, Freight Forwarding Administrator, Admin Assistant, Team Assistant, Secretary, or Receptionist.Business West is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.So, if you’re seeking an exciting opportunity as an International Trade Services Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

An excellent opportunity for an experienced Service Administrator to join a well-established company. The Company: Specialising in tailored security solutions for residential and commercial applications including large blue-chip companies and public sector organisations, they offer unrivalled expertise. From their headquarters in Darlington, County Durham and offices in Lichfield, Staffordshire, they offer a national service, delivered locally, to clients spread throughout the UK.They are looking to recruit an ambitious and experienced Administrator that will provide a variety of admin support to their busy Service Department.About the Role:Act as the main point of contact for all customers.Provide customers with quotations for remedial works.Log and administrate customer orders.Obtain material prices from suppliers and create purchase orders for equipment.Coordinate equipment delivery for assigned jobs from order receipt to job completion.Book in annual maintenance attendance visits and provide customer with RAMS.Ensure compliance to the relevant standards and service provision.Person Specification:Be committed to delivering a high standard of work and customer service.Organised with the ability to co-ordinate and prioritise effectively.Advanced working knowledge of MS Office Applications.Well-developed communication skills, with a high level of numeracy and literacy.A team player who will support colleagues in the achievement of business objectives. Experience & Qualifications: NVQ Level 3 (or equivalent) in Business Administration or equivalent working experience.Demonstrate working knowledge of Microsoft packages including Word and Excel.Previous experience of working with Sage 50 Accounts (not essential).Company Benefits: 28 days paid holiday, increasing to 33 days with service.Employer Contribution Pension Scheme.Free Parking.The successful candidate will be subject to BS7858 Security Screening and ; Full employment will be subject to successful completion of a 6-month probationary ;They are an equal opportunity employer and as such we encourage applications from all suitably qualified or experienced persons.This is a full-time position working 40 hours per week, 8am to 4pm.In return the company is offering a Competitive Salary of £22,000 - £25,000 Per Annum, Depending on Experience.If you feel that you have the relative skills/attributes to fulfil this role then please apply now!

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

An excellent position has become available for a full-time IT Support Analyst based in Edinburgh. The successful candidate will earn £28­­, #xA3;35,000 Dependent on Experience and Certifications.This is a unique opportunity to grow within the business into a management position and become a key player within the organisation.Role Requirements· Strong communication skills with customers, suppliers and colleagues.· Excellent technical skills and being able to use own initiative for problem-solving.· Good organisational skills and time management.· Calm under pressure and a methodical thinker.· Existing experience providing IT Support is essential.· Experience with all Microsoft products including desktop and server operating systems, Office 365 and Azure.· Natural interest in IT with a desire to stay abreast of new technologies.· Understanding of network infrastructure.· Reliable, responsible and trustworthy with an excellent attitude.· Self-motivated, patient and you remain calm under pressure.· You have the tenacity and dedication to pursue an issue from beginning to end.· Ability to multi-task, prioritise and escalate accordingly.· Experience with customer service.· ITIL Awareness.Role Responsibilities· Handling, logging and updating IT support requests via phone and ticketing system within SLA.· Visiting Clients sites to perform troubleshooting, installations and repairs.· Providing product and service advice to clients.· Work alongside other engineers to plan projects and execute them as required, either in the office or onsite.· Dealing with customers, suppliers and vendors.· Writing and updating client and system documentation.· Maintain and develop your own knowledge and skills to assist with first contact fault resolution.CompanyOur client is a managed service provider, servicing businesses across the world. They are rapidly growing and are always seeking talented individuals to join their dynamic team.They are fortunate enough to service a wide variety of organisations and sectors, so no one day is ever the same. They are constantly evolving and problem-solving whilst striving to become one of the UK’s leading IT providers.With a big focus on technology and the highest level of customer service, their engineers are encouraged to further their skills and knowledge through continual training and professional development.Why should you apply?· The chance to join a well-established company.· BUPA Private Health Insurance· Excellent industry training and career progression· Remote working options available

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;

Full time, Permanent Please Note: Applicants must be eligible to work in the UKThe Company:Our client is a well-established environmental consultancy which exists to lead, inspire and educate to positively impact the environment and society and is currently on the journey to become B Corp certified with a passion for being a business for good and placing equal importance on planet, people and profit. The company has achieved year on year growth and is the perfect environment to make an impact within a truly committed, friendly and innovative team.They place employee satisfaction at the heart of the company and believe that people are wholly responsible for the organisation’s ; Our client is continually seeking to recruit the very best talent, who buy into their culture of always finding a better way to help them deliver against their purpose and achieve ambitious growth ;Job PurposeTo be the face of the packaging compliance team delivering a high level of customer service to existing customers (in line with the customer service policy) and ensuring a positive retention record is maintained and opportunities are maximised. To build strong relationships with customers through the understanding of their needs and requirements and support with their packaging data and legislative ;Your RewardsThe company attributes its’ ongoing growth and success to its employees and is committed to rewarding and recognising their contribution as well as prioritising employee well-being and has won multiple awards over the last 5 years because of its’ approach to this. As well as the opportunity to be part of a unique reward structure, some benefits you will receive when joining the team include:Salary £22,000 p/a plus performance related bonus with opportunity to earn up to 40% of annual salaryOpportunity and support with personal development and progression Attractive holidays, flexible working opportunities, pension, medical insurance, sabbaticals, access to employee benefits platform ‘Perkbox’ and membership to the all-encompassing employee health and well-being programme.Other benefits include regular team building events, volunteering opportunities and many more.Key Role Responsibilities of the Customer Support role (there are more!): Account manage and build relationships with existing customersHelp customers understand their obligations and provide a response to their queriesEnsure receipt of packaging data submissions from customers in line with deadlinesData verification checksAssistance in preparing/delivering webinarsEnsure content of assigned processes are relevant and up to date as well as being efficient and effectiveProvide legislative support to existing and prospect customersUndertake compliance reviews/audits with customers (both onsite and desktop) About You:You will be proficient with Microsoft Office with a specific focus on ExcelA logical and methodical approach with an eye for detail.Strong communication skills and the ability to prioritise, multi-task and manage time effectively.Outgoing and confident when speaking with customers, with a customer focused outlook. You will find building strong relationships easy.Previous experience in a customer facing role is advantageous.You will work well in a team with a ‘muck in’ approach, being flexible and highly resilient, committed to growing with the business through a period of transformational change.You must have a strong work ethic, working well under pressure with excellent organisational and administrative skills and the ability to meet deadlines.A UK driving license will be required to carry out on-site customer ;A wicked sense of humour is a bonus too!How to apply for the role:If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.You must be eligible to work in the UK.Our client is committed to being diverse and inclusive, a place where everyone can be themselves. They positively encourage applications from candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.Other suitable skills and experience includes: Customer Service, Customer Service Advisor, Customer Assistant, Service Manager, Customer Service Administrator, Admin and Office

Temporary until March 2023The Role:A vacancy has arisen in our Customer Operations Team for an experienced Administrator to provide support across all areas of the department.Reporting to the Senior Neighbourhoods Manager, the main roles and responsibilities for this role are to:Provide all administrative support at meetings. This will include meetings with external stakeholdersCollation of papers as required by the Customer Operations Assistant DirectorsTo organise and maintain Customer Operations Assistant Directors diaries accurately and efficientlyDeal with incoming email, phone calls and post enquiries from staff and customersTo meet, greet and manage external client visitsTyping letters, emails, minutes, and matters arising documentsPreparation of presentations and reportsAny other administrative tasks required to support the Customer Operations Assistant DirectorsThe Person:The successful candidate will have the following;Excellent literacy and numeracy skillsIt is essential that the candidate has advanced Microsoft applications skills/Knowledge.Excellent customer service and communication skills are essential for this role as are exceptional organisational skills and a keen eye for detail.Positive can-do attitude.Closing Date: 3rd May 2022 at 12pm

We are currently looking for a Call Centre Advisor to join our team in Milton Keynes. You will join us on a full-time, permanent basis and in return, you will receive a competitive rate of £24,500 per annum, plus great benefits and progression opportunities with immediate start dates available.,As well as a competitive salary, a fast-paced, fun working environment and amazing progression opportunities across the business, this role comes with the following benefits;29 days holiday, including bank holidays (with the option to buy/sell up to 5 days)Peoples pension schemeLimited free on-site parkingOn-site canteenMedicash plan (on completion of 6 months service)Cycle to work scheme (on completion of 6 months service)Free tea and coffeeAbout the Call Centre Advisor role:As our Call Centre Advisor, your main responsibilities will be as follows:Taking inbound calls to assist customers with their queriesProviding excellent customer service at all timesBuilding and maintaining friendly and professional relationships with customersProcessing debit card paymentsComplaint handling, including resolving and logging of complaints as well as escalating to the appropriate teams where necessaryKeeping up to date with policy changes through the use of internal systems and trainingRaising potential problems with management and the appropriate teamsWorking with other internal teams to provide a streamlined experience for customersUpholding the company reputation at all timesOur ideal Call Centre Advisor will have:A minimum of 6 months previous experience within a customer-facing roleExcellent listening skillsPolite and clear verbal communication skillsGood IT and Computer skillsAn enthusiastic work ethicThe ability to work as part of a teamA positive approach to the working environmentThe ability to adapt to different situationsGood time managementHours of work: 40 hours per week between 8am & 8pm, Monday – Sunday on a rotation basis.If you are passionate about putting customers first, are motivational, inspirational, and results-driven with a passion to succeed then click APPLY now to become our next Customer Service RepresentativeAll successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment

Here are a few reasons why our Contact Centre Agents / Customer Service Advisors enjoy working for us…FULL TIMECompetitive salary of circa £19,500 per annumFull training and support throughout your career at TeneritySubsidised Gym Membership25 days holiday PLUS Bank HolidaysFree hot & cold drinks during your shift and outdoor areas for your breaksClose to public transport links and local amenitiesUp to 10% Company pension SchemeDiscounts & offers for Tenerity employeesRegular Health & Wellbeing initiatives and wellbeing servicesFree onsite parkingReward and recognition schemeA great working environment and supportive Team LeadersWe are currently recruiting Customer Service Advisors to join our team in Portsmouth! These roles are office based and all ongoing Government and Health & Safety guidance will be followed to promote a safe working environment.This is a great opportunity for you to build your career and develop your skills as part of a growing global company. Our Portsmouth site holds Investors in People Gold AND Health & Wellbeing Accreditations.Full-time hours are hours per week, 5 x hour shifts between Monday and Sunday from 7am to 11pm (working alternate weekends).If you have the following skills or experience, then this could be the ideal role for you…Excellent verbal and written communication skillsExperience in a customer focussed role ideally within a call centre environmentExperience of handling complaints and managing customer expectationsA great team player with strong PC skillsThis role is purely customer service and involves no sales! On a daily basis, you will be:Handling enquiries over the phone and proactively seeking to resolve and support the needs of every customerCalling new customers to remind them of their account benefitsLiaising with event ticket providers to ensure the best outcome for customersSupporting with various bookings for our customers including, theatre, cinema, concerts, operas, festivals, flower shows and sporting eventsOur BusinessAt Tenerity, we provide our clients with compelling technology and services that earn their customers' loyalty every day. Our employees re-define loyalty with transparency and trust so that our clients can more deeply engage their customers, creating value from those connections.We are a growing company at the top of our industry with values and character that allows us to stand apart from the competition. We promote inclusion and diversity within our organization to garner perspective and engender trust. We are looking for people who will embrace our culture of radical transparency, who will create attunement with our customers, and embrace the pragmaticism that comes from knowing that as life and people change, companies must adapt and change.We have a bias on promoting from within, provide top notch compensation, and have a total rewards strategy that sets us above others in the field. Do you want an impactful role in a growing company that is creating new solutions that lead the field in their innovation and effectiveness? Then consider joining us!

LRL are currently recruiting for SIA Door Supervisor Security Officers to work on Multiple events in the Aberdeen area working for one of our International Security Partners.Duties will includeGeneral Security/Stewarding dutiesCustomer Service SkillsSupporting other security officersAccurately recording any incidents and assisting with forming reportsRequirements - SIA Licence, 2 References, Right to Work (Passport or Birth Certificate)Pay Rate £12 per hour UmbrellaWorking hours may differ and shift pattern can be discussed with our recruiters.Please apply here or contact the recruitment team on for further information

A well-established business is looking for a personable and driven IT Applications Support Analyst to join its expanding team, based in Putney, west London. Working as an integral part of the internal development team, you will provide operational and technical support to internal end-users to ensure the business gets the full benefits from its software portfolio and the highest level of application support. You will assist with issue identification and resolution and provide insights and recommendations to help with fixes, new product functionality, and new features.A knowledge of the ITIL framework for IT service management, SQL, Jira, Service Desk Management Tools and Confluence is desirable but by no means essential.This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.

Desktop Support RepresentativeWhiteley - Hybrid (2-3 days' per week)£22,000 - £24,000 + benefitsExciting opportunity for an experienced Desktop Support Representative to join a growing team. You will provide efficient, professional, infrastructure and proactive IT Support as well as developing business solutions that help bring about operational efficiencies and improvements to the companys technology capabilities. Your day-to-day role will involve working with internal users and working closely with third-party IT suppliers. You will be reporting to the IT Operations Mananger with the following responsibilities:ResponsibilitiesWorking closely with the end user to solve their IT related support queries or requests, including filtering,distributing, and taking action to achieve a positive business outcomeProvide application support across a range of technologies, including our CRM (MS Dynamics), documentmanagement system (M-Files), video conferencing (Zoom) and Office 356 applicationsProvide basic infrastructure and hardware support, such as setting up new office and end-user devices (PCs, laptops,monitors, telephony)Liaising with third party IT suppliers to deliver solutions or resolve issuesPurchasing and distributing IT equipment across the businessProduction of end user and support documentationThe successful candidate will be:Customer focused - able to put themselves into the end users' shoes to understand their perspective.Able to build and maintain strong relationshipsAble to communicate clearly with end users from ticket assignment through to resolutionA self-starter with a can-do attitude - able to use initiative to bring about positive change, especially in ambiguous situations.Well organized and able to manage a competing work volumeLogically thinking - able to plan out the sequence of steps to understand and resolve a problemDriven to progress in their career and takes responsibility for their developmentIs not afraid to ask questions and challenge the status quoWilling to travel between offices when required (Solent, Bournemouth, and London) on occasions (20% travel)Desirable experience:Experience of working in a financial services operational department (ideally within awealth management context)Evidence of improving a process using technology solutionsEvidence of providing customer support, either in a technical or non-technical capacityKnowledge and experience of Microsoft 365 Admin CenterKnowledge and experience of Microsoft SharePointThis is an opportunity to join a growing company who offer training and development opportunities within a friendly team environment who offer an excellent benefits package, if you're interested in a role of this nature, then please contact

This is an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, supporting the London office you will provide first line IT support to their user base. Full training will be provided, and this is an organisation that encourages growth and career progression.The ideal candidate will be ambitious, pro-active, and personable. You will have studied IT or computer science at university and will be familiar with Microsoft technologies including Office 365 and SharePoint.The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. You will also take the lead on developing their SharePoint sights ensuring they are fit for purpose.This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. The salary on offer for this role is £25,000 - £30,000 per annum, depending on experience.