11 jobs found for customer services

Job Title: Customer Service Assistant - Financial AccountsWorking Hours: Monday-Friday / 08:30-17:00Contract: 6 months (temp to perm opportunity) We are recruiting for a self-motivated customer service assistant, to work for a global healthcare organisation in Maidenhead. You will be working closely with the accounts receivable team on a project to get all finances up to date. This role will not require outbound calling - you will only be working with other in house teams. Key responsibilities:Assistant on outstanding accounts receivable queriesFollow up on invoicesGreat communication with colleagues Working closely with the Inventory Controller and Sales teams to ensure consignment stock is adequately managedMaintaining all records and keeping colleagues up to date on orders/invoices Utilise company systems and databasesKey requirements:Strong administrative skills Experience in the financial sector is a plusSelf-motivated and able to manage own workloadGreat attention to detailExperience with SAP is a plus Good work ethicPlease apply with an up to date CV today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Do you enjoy working outdoors? Randstad are looking for 3 litter pickers for the Tenby area in Pembrokeshire. Main Duties includes , litter picking around the town centre and coastal paths. Emptying bins . Ensuring the town is clean and tidy. Applicants will work on a 2 week shift pattern 8am - 2pm and 2pm-10pm. This role will include weekend working. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Complaince Administrator Compliance Administrator - Coleshill Do you have administration experience relating to property, repairs or maintenance compliance such as Facilities Management?Our leading FM compnay are seeking a professional and motivated Administrator to join the compliance team Working as part of a team, you will provide administrative support to the compliance and contractor team by logging and checking new maintenance contractors, checking compliance and managing out of hours processes for the out of hours team Immediate start available Leading company Progression and development Excellent range of company benefits and training Excellent working environment Duties include: Check and monitor the team shared email in-box Process new requests and compliance requirements Ensure all new cases are processed in a timely manor within process Update internal management information reports (including use of excel) Conduct customer calls to obtain contractor performance feedback Liaise with the out of hours team with regards to queries or investigations Review out of hours requests and tickets to ensure SLA's were met Booking in Corrective and Planned Maintenance works with subcontractors and ensuring we have RAMS certificates prior to attendanceRunning reports on CAFM systemsManaging daily jeopardy reports to avoid KPI deductionsUnderstand, identify and apply the Service Level Agreement (SLA) for each work order and set expectation with customer.General administration Experience:Proven administration experience Experience within a relevant industry e.g. Property Repairs, Facilities management or general building maintenance Able to manage a work pipeline and work under pressure where required Competent IT skills including basic use of Excel Experience in managing a workload via Planon or Maximo CAFM system would be desirable.Experience of using COUPA system would be desirable.Keen to learn and develop new skills Immediate to start or short notice For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Do you have catering qualifications and excellent supervisor experience?A full time temporary catering supervisor post has become available for a health care trust client in the Whiteabbey area. Benefits: BAND 3 £16,633 - £19,461 per annum (pro-rata for part-time)30 hours per weekHolidays - 27 days each year; 29 days after 5 year's service; 33 days after 10 year's service and 10 statutory and public holidays pro rata.Pension - The post holder can participate in the Health Social Care Pension Scheme.Free on site parking Essential Requirements: City & Guilds 706/1 OR NVQ Level 2 Food Preparation and CookingORPrepared to undertake NVQ Level 2 Food Preparation and Cooking. (This training will be completed on a day release basis and expenses will be paid by the Trust.)PLUS - Level 3 Food Safety CertificatePLUS - 6 months industrial/catering experience.Equivalent qualifications considered.Must hold a UK driving licence and have access to a carGood communication skillsBasic literacy skillsBasic ICT skillsKnowledge of general hygiene and safe working practices.Responsibilities: Utilisation of staff, materials and equipment in as efficient a manner as possibleResponsible for the ordering of supplies for the Department.Allocation of work and duties to all staff.Checking quality and quantity of food, in the course of delivery, production and during service whilst adhering to Food Safety Legislation in all areasInvestigating complaints and rectifying faults where possible.Offering advice/suggestions on menus.Responsibility for all special/hospitality functions.Recording and monitoring sickness and attending staff sickness meetings.Supervise, direct and control the preparation and service of food in all areas within the remit.Delegate appropriate responsibility and authority to staff in order to ensure optimum and effective service delivery and decision-making, whilst retaining overall accountability and responsibility for outcomes;Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Do you love working out doors and being a key member of the community. Do you have a passion for Camping ? We are looking for a campsite warden to work during the summer season. Due to being on call 2 nights a week , own unit is required for this role. Minimum 22.5 hours a week - will include weekend working. To be a point of contact for all campsite customers during their stay, on a rota basis to provide coverbetween from 8am until 10pmProviding cover at key positions and assisting camp wardens during busy periods. e.g. meet and greet atbarrierEnsure equipment and materials are stored correctly, following COSHH standards, maintaining stockrecords of materials and advising line manager when new materials are required.Report faulty equipment, machinery or maintenance issues to line manager.Empty litter bins/litter pick/recycle refuse wherever possibleTo assist to resolve enquiries and requests and to escalate when necessaryTo assist the campsite team in meeting recycling targets and ensuring refuse bays are clean of refuseTo follow the standard and emergency operating procedures for the campsite when carrying out dutiesTo ensure that safe working practices are followed and respond appropriately to incidents andemergenciesRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Do you have a passion for camping ? We are looking for a Campsite Assistant . Hours up to 22.5 per week. Will include weekend working. To be a point of contact for all campsite customers during their stay, on a rota basis to provide coverbetween from 8am until 10pmProviding cover at key positions and assisting camp wardens during busy periods. e.g. meet and greet atbarrierEnsure equipment and materials are stored correctly, following COSHH standards, maintaining stockrecords of materials and advising line manager when new materials are required.Report faulty equipment, machinery or maintenance issues to line manager.Empty litter bins/litter pick/recycle refuse wherever possibleTo assist to resolve enquiries and requests and to escalate when necessaryTo assist the campsite team in meeting recycling targets and ensuring refuse bays are clean of refuseTo follow the standard and emergency operating procedures for the campsite when carrying out dutiesTo ensure that safe working practices are followed and respond appropriately to incidents andemergenciesRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

French Speaking Customer Service AdvisorPermanent position Salary £20,000 plus37.5 hours per week working 5 days out of 7 Hours from 9am - 11pm Monday to Sunday Newcastle based office.The role:I am looking for a French speaking customer service specialist to join a busy target-driven team based in their Newcastle office.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the the position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.