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1 job found in carmarthen, wales

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    • carmarthen, wales
    • temporary
    • £9.29 per hour
    • randstad business support
    Main Purpose of role -To ensure the customer services function is operated effectively and efficiently following theFinance & Administration Procedures, plus facilitate effective liaison with all customers andcolleagues with a view to providing the highest standard of customer care.Main Duties include-To achieve high standards of customer service delivery through a consistent customer approach,complying with Authority's Customer Care and Bilingual policy and procedures.To ensure the highest level of customer care by being welcoming, courteous and helpful at alltimes.Undertake such duties as operation of the till and booking system, cash reconciliation, entries ofcustomer booking applications on to booking system and confirmation thereby contributing to aquality customer orientated service.To actively capture customer feedback relating to products and services, to continuously seek toimprove services available.To promote and ensure the principles of the Active brand are implemented.Contribute to a positive team environment feeling encouraged, accepted, happy and motivated.On occasions, assist with any other duties, to include function work, out of hours work andcovering other establishments with the leisure portfolio, whilst promoting expected professionalstandards.To undertake any appropriate training and development which will support and enhance theprovision of a professional service to customers of the facility.To undertake any other duties deemed reasonable by the Manager to ensure the very highestlevel of consistent service delivery to all our customers.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Main Purpose of role -To ensure the customer services function is operated effectively and efficiently following theFinance & Administration Procedures, plus facilitate effective liaison with all customers andcolleagues with a view to providing the highest standard of customer care.Main Duties include-To achieve high standards of customer service delivery through a consistent customer approach,complying with Authority's Customer Care and Bilingual policy and procedures.To ensure the highest level of customer care by being welcoming, courteous and helpful at alltimes.Undertake such duties as operation of the till and booking system, cash reconciliation, entries ofcustomer booking applications on to booking system and confirmation thereby contributing to aquality customer orientated service.To actively capture customer feedback relating to products and services, to continuously seek toimprove services available.To promote and ensure the principles of the Active brand are implemented.Contribute to a positive team environment feeling encouraged, accepted, happy and motivated.On occasions, assist with any other duties, to include function work, out of hours work andcovering other establishments with the leisure portfolio, whilst promoting expected professionalstandards.To undertake any appropriate training and development which will support and enhance theprovision of a professional service to customers of the facility.To undertake any other duties deemed reasonable by the Manager to ensure the very highestlevel of consistent service delivery to all our customers.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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