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      • bath, south west
      • permanent
      • £25,000 - £30,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?If you have excellent customer service skills, proven adminisrration and orginisational skills and are looking for a long career in an exciting industry, please read on Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsStrong administration skills Organised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?If you have excellent customer service skills, proven adminisrration and orginisational skills and are looking for a long career in an exciting industry, please read on Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsStrong administration skills Organised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Property Manager - Leading company - BathAre you a customer service focused Administrator looking for a new challenge in Property?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Property Manager - Leading company - BathAre you a customer service focused Administrator looking for a new challenge in Property?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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      • city of preston, nw
      • full-time
      • Smart Recruit Online
      Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company.The beginning of the Equity Release journey starts in our Customer Engagement team where customers have the opportunity to discuss products available to them and book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone.Our CET Agents offer a complete service to new and existing customers, taking inbound calls to ensure our proposition is promoted effectively. The team is proactive, making outbound calls to customers, qualifying referrals and booking appointments for Advisers as well as responding to enquiries from customers.Role and Responsibilities:Establish relationships with customers through inbound and outbound callsEstablish customer need and qualify opportunitiesDiscuss services available and turn opportunities into appointments with AdvisersIf you are successful then we will offer you a starting place on our comprehensive, two week induction programme starting every month.Work the following hours; 9am - 5:30pm (Monday to Friday) with one late shift per week 11:30am - 8pm, one Saturday per month 9am - 5pm with day in lieu the following Friday.Essential SkillsDesired Skills:Customer services experience via online, telephone or face-face Financial services or similar regulated working environment A track record of exceeding targets, achieving and above average performance would be an advantageDesirable SkillsWe believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential and thrive. To do that, we're mindful of staying true to the values that make us who we are, and proud of what we do.Most of all we look for people who display and work around the core values of our business:Ambitious - to break ground to help our customers enjoy a better retirement.Supportive - relationships are key to everything we do.Personal - going above and beyond to offer exceptional service.Integrity - honest, true and transparent in all of our relationships.Responsive - whatever the challenge we'll deliver the right result.Expert - experts in our field, our thirst for knowledge never stops.About CompanyOur purpose is to help people finance a better retirement. Our mission is to be the UK's leading later life lending company. Our connected portfolio of brands comprises of Key, Key Partnerships, more2life, The Equity Release Experts and Air Group. Please visit our website for further information.
      • belfast, n ireland
      • full-time
      • The Electoral Commission
      The Electoral Commission have an exciting opportunity for a Support and Information Advisor to join the team.Location: BelfastSalary: £25,694About Us:The Electoral Commission is the independent body which oversees elections and regulates political finance in the UK. We work to promote public confidence in the democratic process and to ensure its integrity.Support and Information Advisor - The Role:We are looking for someone to join the Commission's Northern Ireland team and support on the delivery of a range of day-to-day activities including; acting as the first point of contact for enquiries, supporting the provision of advice and guidance to a range of stakeholders and providing administrative support to the office.Support and Information advisor - Key Responsibilities:- To act as the first point of contact for the Commission's public information service in Northern Ireland, managing responses to all queries received by email, phone and letter- To work in consultation with relevant team leads to support the provision of advice and guidance to political parties, candidates, agents and campaigners to ensure compliance with legislative requirements and the Commission's guidance- To provide support to the Senior Officer (Political Parties Liaison) in monitoring compliance by political parties, and other regulated entities with legislative Northern Ireland- To lead on providing secretariat support to the Northern Ireland Assembly Political Parties PanelSupport and Information Advisor - You:You will use your excellent interpersonal skills to develop good relationships with a range of internal and external stakeholders including, electoral administrators, elected representatives, civil servants and members of the Northern Ireland Assembly Political Parties Panel.You will be able to manage changing business requirements, juggle several different work streams and prioritise workload effectively.We offer excellent terms and conditions, including flexible working hours and the opportunity to join the Civil Service pension arrangements (dependant on scheme rules).The closing date for applications is Monday 13 June 2022.We provide equal opportunities for all and welcome applications from all sections of the community.To submit your application for this exciting Support and information Advisor opportunity, please click 'Apply' now!
      • guildford, hc
      • bp Retail
      As a Customer Service Assistant, you’ll spend a lot of time on the shop floor, serving barista coffee, running the till, cleaning the store and keeping the store tidy. It is a busy role and a fun environment, working as part of a dedicated team.A typical early shift may start from 5am and a typical late shift may finish up to 11pm.You'll be rewarded withJob securityFantastic benefitsFlexible shiftsCompetitive pay ratesThe opportunity to progress What you'll getAs a Customer Service Assistant, you’ll be asked to complete some online training that will get you up to speed with bp Retail. This way, you can feel confident of what is expected of you in your new role before you walk through the door. The Customer Service Assistant training can be completed on your own computer at home and you’ll be paid for the time you spend on it.Paid holidayFlexible hoursPension schemeShare save scheme25% discount on in store goods *exclusions applyHow to applySimply fill out the application form. We use these straightforward questions to determine how your values and behaviours align with ours and how they can help us drive fantastic customer service. Applicants welcome from 16+
      • leicester, mid
      • full-time
      • Ventrica
      Job Title: Customer Service Advisor (Remote) Location: UK NationwideSalary: £19k - £22k per annum Job type: Full Time / Part Time / 4 days a week - Permanent. (Remote - work from home) Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 Ventrica picked up two awards at the prestigiousEuropean Contact Centre & Customer Service Awards. Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year. In 2017 we won gold for Best Contact Centre Outsourcer in Europe at the same awards, and in 2018 we came 63rd in the Sunday Times Fast Track 100.The Role/Candidate:We are looking for an exceptional Customer Service Advisors to join our contact centre on a permanent basis. (Multiple locations available) What will I do in the role? The first point of contact for all customer queriesBrand ambassador for your clientProvide outstanding customer service across telephone, social media, webchat and emailMake sure the customer is at the heart of every conversationWhat do I need?A desire and genuine passion for delivering excellent customer service ensuring an empathetic approachOutstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customerStrong written and verbal communication skillsExperience of working in a customer-facing environmentWorks well within a teamConfident IT skillsFlexibility, professionalism, drive and willingness to learnWhy work for us?Alongside having the opportunity to work with a fantastic, supportive team and great progression opportunities, you will have access to the following benefits;We love our Holidays so annual holiday entitlement for full time staff is 28 days (including bank holidays). You will also receive an extra days holiday on the anniversary of your start date for the first 2 years, increasing your entitlement to 30 days (including bank holidays)We love sharing UK Wide Retail Discounts Health care plan and pensionWe Care about your Well Being so offer Employee Assistance ProgrammeWe have Mental Health First Aiders and provide training for all our managers.We love to have fun with regular socials.We want you to be involved we have an inclusive diverse culture with an Employee Council who support with Diversity, Environment and Charities.Ongoing Learning and DevelopmentWe Love our Planet after Probation we will gift you a tree that we be planted in our Ventrica forest and we will then share how you are making an impact with carbon footprintWe love our community if you raise money for charities we match itWe love our Ventrica family so all new parents receive a welcome packDress down FridayWhat we need from you; Strong broadband internet connectionLaptop of PC that runs Windows 10Apple Mac OS version or aboveAvailable USB port for a USB headset (headset will be supplied)Ping ms Maximum 20msDOWNLOAD Mbps Minimum 20 MBpsUPLOAD Mbps Minimum 5MbpsPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
      • full-time
      • Node4
      Incident ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.The Incident Manager will oversee a number of key functions within the Operations department that enable the delivery of a high-quality service to end users, and to ensure Incident Management processes are in place to meet business needs. This position is a stakeholder facing role and requires the establishment and management of expectations within the business and driving Change and Capacity Management to achieve those expectations to a high ;The successful candidate will report to the Head of ITSM and will be tasked to manage the Incident Management ITSM functions for Node4. This is a 6 month fixed term contract with a view to turn permanent.What will you be doing?• Participate in an out of hours Incident Management On-Call Rota.• Chair daily operations update meetings with Key Stakeholders.• Operate and champion the Incident Management processes including Major Incident processes.• Accountable for Major Incidents from initiation through to resolution, including business and technical communications.• Coordinate, chair, and document Major Incident reviews and rectification meetings.• Analyse Incident trends to identify existing environmental risks and potential impacts to service.• Delivering quality, ensuring customer satisfaction is maintained at all times, with outcomes monitored and embedding a culture of continuous improvement that results in added value.• Determine root cause of issues, trend, incidents, problems and implement controlled changes.• The maintenance of data and information held in the supporting Service Management tools.• Contribute to the strategy and planning of the wider ITSM Service Tower.• Production of service metrics and reports.• Support all functions within the ITSM Service Tower and cover additional roles. What will you bring?• Demonstrable experience in Incident Management with a desire to develop skill set.• Demonstrate an approachable, friendly, personable manner.• Proven record of accomplishment with troubleshooting, ability to spot and diffuse potential escalations, resolve escalations and deliver an excellent service to key stakeholders. • Demonstrable commitment to service quality and continual process improvement.• Ability to create and evolve processes from the ground up that support effective adoption of Incident Management.• Ability to communicate effectively with non-IT stakeholders regarding technical matters.• Ability to maintain and develop effective relationships with key stakeholders.• Experience and knowledge of Incident management principles, methodologies and tools.• Exceptional communication skills, both written and verbal.• Excellent active listening skills.• Ability to clearly articulate messages to a variety of audiences.• Ability to establish and maintain strong relationships.• Ability to influence others and move toward a common vision or goal.• Flexible and adaptable; able to work in ambiguous situations.• Resilient and tenacious with a propensity to persevere.• Problem solving and root cause identification skills.Desirable• ITIL v3/v4 Foundation Why join us?Recognised as one of the UK’s 100 Best Workplaces™ by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age.Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers – and one another.
      • glasgow, scotland
      • full-time
      • RecruitmentRevolution.com
      This is an excellent opportunity for a Junior SAP Basis Support Consultant to join one of the leading Global SAP authorities delivering solutions to more than 9,000 customers worldwide.Role Info:Junior SAP Basis Support ConsultantGlasgowUp to £24,000Plus Company Benefits PackagePermanent – Full TimeProduct / Service: Global authority in SAP Consulting & SAP Managed ServicesWho we are:Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success.We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.The Junior SAP Basis Support Consultant Role:The Junior SAP Basis Support Consultant will undertake learning the SAP Basis role. You will support the Basis customers with the assistance of the assigned mentor and wider SAP Basis support team.Key Responsibilities:+ Learn the complexity of SAP Abap systems.+ Learn the complexity of SAP Java.+ Learn to administer multiple database architectures , SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB)+ Monitor the Solution Manager Service desk for any incidents assigned to the Basis queue+ Work all incidents to a satisfactory conclusion and within agreed SLA’s+ Where appropriate ensure that the incident status is correctly set to reflect SLA targets+ Understand the specific requirements of customer contracts Transport Management, roles and authorisations+ Learn to apply transports in alignment with customer approvals+ Maintain the saprouter licence for maintenance customers who request that support from itelligence+ Learn the execution and distribution of Early Watch Reports for the maintenance customer base+ Apply relevant SAP kernel patches as agreed by the customerYour Knowledge:SAP Technical Knowledge:+ NWA Administration+ SAP Enterprise Administration+ Database administration (SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB) )+ Operating system administration ( Windows , Unix/AIX )+ Solution Manager system landscape configuration+ SAP Security and AuthorisationsYour Skills:+ Organisation+ Problem Solving+ Communication+ Strategic Thinking+ Creative Thinking+ End User Support+ Expectation Setting+ Relationship BuildingCareer opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path.We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.Sounds like a good fit? Apply here for a fast-track path to the Hiring ManagerApplication notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
      • glasgow, st
      • Gallagher
      An exciting opportunity has arisen for a Desktop Analyst to join our fast-growing UK team. You will provide deskside and remote support to a large user base of internal UK based employees as well as remote support to teams overseas. You will also provide analysis, diagnosis and resolution of customers' IT issues, which may range from straightforward to the more complex. Your Role: To provide further diagnosis and resolution of incidents and service requests either by a deskside visit or via remote fix Keeping customers informed of the ticket lifecycle - Manage the customer's expectations Delivery of an efficient service ensuring that customer satisfaction is kept at a high level Providing Continual Service Improvement to Operations Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values, in particular, putting clients at the heart of our business To support & facilitate office moves (IT equipment only) Liaise with & support other technical teams - Internal and external parties Contribute to the production of IT processes documentation Troubleshoot and resolve Incidents across the full range of systems, applications and technologies at first contact via remote systems access or by providing user guidance Proactive management of Remedy queues, managing unassigned tickets and continuous updating of work info Plus any additional duties & responsibilities that may reasonably be expected to be undertaken, including those that form the basis of the ITIL framework The role is a shift based and will rotate within the hours of 7am - 7pm Monday to Friday. Some out of hours work can take place out these set hours, weekends Your Skills, Experience and Qualifications: MCP/MCDST or equivalent desirable An ITIL qualification is preferable but not essential In-house standard software packages Windows 10, Microsoft Office packages: 2016, & M365 Mobile device management Mobile Iron Apple products; Laptops, IPads, IPhones Computer & User Management in Active Directory Applying folder / files permissions MS Exchange administration Citrix BMC Remedy Service Desk software (or similar) Service Desk procedure in line with ITIL best practice PC and Laptop hardware set up and configuration Installation of hardware & software including the recording of licenses Maintenance of hardware including liaison with third party suppliers/ contractors Managing of MFD printers SCCM Maintenance + Use of LogMeIn Software for remote support Cable & patch management Desk side support experience essential; Experience within a financial organisation is desirable. Eligibility: Eligible to work in the UK. What we offer you: We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is accepting of difference, where you can be the best and, perhaps most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business. If this sounds like somewhere you'd like to join, we'd love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options. About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. As a member of our global brokerage team, you'll help our clients address risk, protect assets and recover from losses. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Additional Information
      • manchester, nw
      • full-time
      • Blink Brow Bar
      About BBB London-Since launching our first walk-in threading bar in Fenwick, London in 2004, BBB’s founder Vanita Parti, has been a pioneer in changing the way women think about beauty. Who would believe that brow bars didn’t exist, and threading was hard to come by in London. However, from these relatively humble beginnings, demand has resulted in BBB London becoming a global brand, offering a wide range of brow and eyelash services, at over 15 locations across the UK. Today we are the market leader in brow and lash services, exciting product range. We currently have an exciting opportunity in Manchester for a Supervisor Beauty Therapist in Manchester.The role:At Blink Brow Bar, our Supervisor Beauty Therapist will report into the Business Manager and are responsible for the delivery of exemplary customer experience. They ensure that all customers are checked in and out for their treatments in a suitably premium manner, will accommodate all walk-in customers to ensure customer and commercial success, and support the management team in the smooth operation of the business day to day. They are also play a key role in maximising sales opportunities through up selling treatments and actively promoting BBB London products.We are looking for an individual who can:· Professional threading experience (please do not apply if you do not have a background in threading)· A passion for providing brow and lash treatments to the highest standard· A team player with a positive attitude· A motivated individual who strives to meet targets· Experience in product selling· NVQ qualification an advantage· Be available on weekends· Provide exceptional customer service· Show an engaging, warm and approachable personality· Impeccable personal presentation and grooming· Present strong, confident communication· Desire to achieve and exceed targets and expectations· Ability to multi task and remain calm even under pressure, including handling of complaintsThe ideal candidate will also present:· Minimum 1-year retail supervisor/management experience (or similar)· Proficient in MS office and Excel· Ability to work a flexible schedule including evenings and weekends· High levels of numerical and analytical skills· Strong organisation skills and must have written communication skillsWhat we offer-· We will provide our renowned Blink Brow Bar training when you join the company and throughout your journey with us, a competitive salary package, free threading, 50% off all other treatments and all products, 28 days holiday (including bank holidays/based on a 5-day week), career development and progression.Job Types: Full-time, PermanentTo apply please Email your current CV
      • chester, nw
      • full-time
      • Jobheron
      One of the UK’s leading residential specialists is currently looking for a talented Client Care Administrator to join their team in their Chester office.This company provides information, research, and advice to property investors with an interest in the UK and European residential markets, specialising in exclusive off-market property investment.As a Client Care Administrator, you will assist and work closely with the rest of the Client Care team to enhance the property sales process and ensure that you provide a professional service to all clients. This role is an exciting opportunity for the right candidate to earn their own commission and develop this position into a full time Sales Progression role.About the role:• Work under the advice and management of the Client Care Manager• Provide an exceptional level of service to clients from start to finish• Liaise with clients by email and telephone• Provide administration support to the office• Update and maintain files, spreadsheets, and CRM systems• Prepare documentation for solicitors, including Memorandums of SaleAbout you:• Experience working in a similar role• Computer literate, confident user of PC, MS Office and quick to learn new systems• A background in Estate Agency is desirable• Exceptional communication and interpersonal skills• Excellent organisation and administrative skills• Able to time manage and work under pressure• Able to work both collaboratively as a team and independentlyBenefits:• Competitive salary and commission• 25 days holidays + bank holidays• Bespoke employee wellness benefit package, including gym membership, healthcare, monthly travel allowance• Pension scheme• Regular paid for staff events• Dress down Fridays• Extended Christmas breakSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with previous job titles and experience including; Client Account Manager, Sales Executive, Business Development Executive, Business Development Manager, Client Relationship Manager, Account Management, Customer Service Advisor and Customer Service Executive may also be considered IND123
      • chiswick, london
      • full-time
      • The Talent Locker Ltd
      Application Support Analyst, Chiswick (hybrid working), £35k - £40k + 10% bonus + great benefits package / enhanced pensionIf you have an IT support background and have some good SQL an C# skills and want to develop further; this company will allow you to grow and continue your technical skills.You will be the Support Developer, supporting and administering a suite of web and windows applications. You will work with other IT staff and super users to resolve system issues, manage and monitor database and application servers. You will install solutions and support both new and existing systems, with some testing.You'll be experienced with typical help desk ways of working, SLA's and resolutions.Technology wise, you'll need to have some programming experience in a support type environment and if you a good grounding in SQL that would suffice. Any experience in .Net C# Web Forms, JavaScript, XML, XSLT and XQuery would be helpful. You enjoy picking up new tech skills and want to work to progress into a role that is 75% support / 25% technical programming/ development, please apply.This global company, have a head office in Chiswick and hybrid working is a given (2 days p/week in office) and really promote training, providing certifications and opportunities within.Good benefits package with flexible benefits and an enhanced pension scheme. SQL Support Developer / SQL Developer / Applications Support
      • winchester, southern
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • london, london
      • full-time
      • Google
      Minimum qualifications:Bachelor's degree or equivalent practical experience. Experience in customer support or client services. Ability to speak and write in English and Arabic, French, Italian, Polish, Spanish, or Turkish fluently. Preferred qualifications:Experience in crisis/escalation management, and policy communication. Experience challenging the status quo to build more effective and efficient incident management functions.Ability to function well in high-pressure situations, leading stakeholders and driving consensus across all experience levels ( , junior stakeholders, Vice President's).Ability to motivate and help partners troubleshoot and resolve issues.Ability to work outside normal business hours on occasion to support extremely sensitive incidents.About the jobYouTube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the YouTube Support team provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users’ voices to help shape product solutions. As a member of the Support team, you'll analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution — making YouTube an exceptional user experience for everyone.As an Escalations Specialist, you'll be responsible for handling urgent and complicated escalations, proactively engaging with creators and users, and consulting with other partner-facing teams as a de-escalation expert.In this role, you will manage the processing of incident escalations through to resolution, demonstrating full ownership, and attention to detail, while working through highly ambiguous and fast-paced situations. You will build and leverage deep relationships across Google, YouTube, and several cross-functional teams, ensuring clear lines of communication, and catering your content and delivery to multi-directional audiences. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.ResponsibilitiesTake on sensitive escalations, investigate emerging issues, and proactively engage with at-risk creators and users. Own the end-to-end process of managing an incident escalation to resolution.Organize and implement cross-functional initiatives, ensuring alignment with broader operations efforts.Develop deep connections with regional teams to support and consult in difficult or threatening creator situations. Serve as a consultant to cross-functional stakeholders on product/policy changes and taking on difficult conversations. Optimize our incident operation workflows and manage the execution of program features and workflows, including interdependencies and opportunity areas. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
      • pelton, tt
      • Barclays
      Customer Care Colleague DisputesLocation: Sunderland (4 days in the office per week with a view to increase)Duration: 12 monthsHours/week: 35 hrs/weekNo previous banking knowledge is needed. We are looking for experience in a call centre or in a customer-focused role, but this can be from retail, hospitality, travel or any customer related industry.To get you off to a great start, you’ll begin the contract with a four-week training programme, where you’ll learn about Barclays, banking and the role. This initial training runs from Monday to Friday, from 9-5pm.After this, you’ll join the team in our customer call centre, which operates from Monday to Sunday, between 7am and 11pm. You’ll work 35 hours a week during these hours. Initially, this will be a hybrid role, where you’ll work at home and onsite in the call centre. As COVID restrictions are lifted you will move to the office full-time.At Barclays, our goal is to deliver an extraordinary customer experience every time. As part of our specialist customer service team, you will make this happen and create moments that matter to customers. You’ll use your customer service know-how to deal with more complex problems, helping customers in sometimes difficult situations, such as bereavement or handling complaints.Working across different communication channels, including inbound and outbound calls, emails and chat, you will listen, understand and use your skills to find the right solution.We’ll build your expertise in our products, policies and processes with an initial four-week training programme. Then we’ll provide ongoing support, to help you refine your knowledge and develop your skills. You don’t need any banking knowledge, just experience in a call centre or customer facing role.How will you help Barclays’ customers?Respond to customer queries and provide excellent customer service on behalf of Barclays.Handle end to end Complex Query Management, from logging to resolution.Investigate the problem to reach the right outcome for the customer.Communicate with customers and ensure they understand. Work with different communication tools, including inbound and outbound customer calls, emails, letters, Chat. Skills:Attention to detail and high levels of accuracy.Problem-solving and decision-making skills.The ability to communicate with customers in an easy to understand and efficient way.Experience in a customer-focused role.Proven ability to use Microsoft Office tools to a high standard.Expert working knowledge of customer management practices.About BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Your BenefitsAs a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
      • worthing, southern
      • full-time
      • Options for Recruitment Limited
      Customer Services Coordinator Worthing £21,000 + negotiable + benefitsDo you have strong Customer Relationship skills? Become Customer Services Coordinator at this dynamic and expanding software development business near Worthing on the South Coast THE ROLEAs Customer Services Coordinator you will manage customer relationships, working closely with the sales team to increase sales to existing customers. Responsibilities will include:managing a portfolio of customersattend / schedule customer meetingsbuilding strong / positive relationships with clients at various levelsmaintain customer records / database / sales pipelinerespond to customer enquiries by phone, email and face to facefeeding back important client information to managersreport on product performanceidentifying training / knowledge needs for clients and colleaguesTHE COMPANYOur client is a Netsuite SuiteCloud Partner that provides advanced WMS for a range of sectors and business types including: healthcare; renewable energy; fashion; beauty; food and drink; aerospace; electronics and more. Transforming warehouses with technology, the company and team are growing quickly and this is an exciting time to join this dynamic and rewarding business.THE PERSONAs Customer Services Coordinator you may have experience in a similar role. With strong customer service experience you will also have:strong communication skillsability to create / maintain good relationships with clients and colleaguesgood organisation skillsany experience with Salesforce, Jira and Google Docs is an advantageIf you wish to be considered for the role of Customer Services Coordinator, please forward your CV quoting reference 220297WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UKApplications are invited with experience in: customer services coordinator account manager sales support executive business development administration software research sales KPI Salesforce pipeline NetSuite leads customer technology communication Worthing Lancing Brighton
      • wakefield, yorkshire
      • full-time
      • Smart Recruit Online
      Here at Avant Homes, we look to constantly challenge the status quo in our relentless pursuit of new, better and different ways to be amazing! We are looking for people who share our passion and want to stand out from the crowd, take pride in what we do and be part of an energetic, values-driven and diverse team.Avant Homes are a HBF Five Star Rated housebuilder operating in Scotland, the North East of England, Yorkshire and the Midlands, with five regional offices employing over 700 people.We have ambitious growth plans and the commitment to achieve them. Our mission is to become the housebuilder of choice in the North by making aspirational homes attainable.Due to continued success and future business growth, we have an exciting opportunity for Customer Liaison Assistant to join our team on a permanent basis along with an additional position for a 12 month fixed term contract covering maternity leave, with both roles based at our Yorkshire head office in Wakefield.The RoleAre you organised, customer focused and have a good attention to detail? Do you want to be a part of a friendly and passionate team? Are you customer experienced focused with the ability to work to deadlines and provide timely updates? If the answer is yes, then look no further, your next career could be with us! This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect.Key duties and requirements Ensuring all calls and emailed received into the department are managed and logged onto the system.Liaison between the site management teams, customer care technicians and external sub-contractors to ensure all remedial works are completed efficiently and in accordance with the NHBC Buildmark warranty.Managing diaries for the team of technicians.Booking in remedial works and ordering materials.Coordinating projects and processing invoices and payments.Receive and administer Customer communication in respect of Customer Service issues, dealing with these promptly and properly, ensuring that all actions are recorded and reported in accordance with policies and processes.Support the Customer Service Department, promoting a customer focused culture and a 'right first time' approach to activities.Provide administrative support to the Customer Service Department.Prepare, collate and provide defect reports.Who are we looking for?To be successful as our Customer Liaison Assistant, you will possess excellent knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure. You will also need to be highly organised and possess the following;A high level of organisational skills.Ability to work under own initiative and manage time effectively, especially in a fast-paced environment.Flexible and adaptable to changing requirements.Good verbal and written communication.A basic understanding of Customer Service.Numerical and Literacy skills.Knowledge of construction would also be advantageous, along with a willingness to learn about how homes are built and maintained.What will you get in return?Discretionary bonusBuy, sell and accrual holiday schemePrivate Health careCompany PensionLife AssuranceOther Benefits including our exclusive Avant discount platformIf this sounds like you, dare to be different, join us and be a part of Avant's future success!
      • cornforth, tt
      • Barclays
      Customer Care Colleague DisputesLocation: Sunderland (4 days in the office per week with a view to increase)Duration: 12 monthsHours/week: 35 hrs/weekNo previous banking knowledge is needed. We are looking for experience in a call centre or in a customer-focused role, but this can be from retail, hospitality, travel or any customer related industry.To get you off to a great start, you’ll begin the contract with a four-week training programme, where you’ll learn about Barclays, banking and the role. This initial training runs from Monday to Friday, from 9-5pm.After this, you’ll join the team in our customer call centre, which operates from Monday to Sunday, between 7am and 11pm. You’ll work 35 hours a week during these hours. Initially, this will be a hybrid role, where you’ll work at home and onsite in the call centre. As COVID restrictions are lifted you will move to the office full-time.At Barclays, our goal is to deliver an extraordinary customer experience every time. As part of our specialist customer service team, you will make this happen and create moments that matter to customers. You’ll use your customer service know-how to deal with more complex problems, helping customers in sometimes difficult situations, such as bereavement or handling complaints.Working across different communication channels, including inbound and outbound calls, emails and chat, you will listen, understand and use your skills to find the right solution.We’ll build your expertise in our products, policies and processes with an initial four-week training programme. Then we’ll provide ongoing support, to help you refine your knowledge and develop your skills. You don’t need any banking knowledge, just experience in a call centre or customer facing role.How will you help Barclays’ customers?Respond to customer queries and provide excellent customer service on behalf of Barclays.Handle end to end Complex Query Management, from logging to resolution.Investigate the problem to reach the right outcome for the customer.Communicate with customers and ensure they understand. Work with different communication tools, including inbound and outbound customer calls, emails, letters, Chat. Skills:Attention to detail and high levels of accuracy.Problem-solving and decision-making skills.The ability to communicate with customers in an easy to understand and efficient way.Experience in a customer-focused role.Proven ability to use Microsoft Office tools to a high standard.Expert working knowledge of customer management practices.About BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Your BenefitsAs a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
      • bosham, southern
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • huntingdon, angl
      • full-time
      • Education Personnel Management Ltd
      We have an exciting opportunity in our customer service team. Providing support to a portfolio of schools, Academies and Multi-Academy Trusts. You will provide outstanding customer service across the organisation by delivering and supporting colleagues to on-board new customers to EPM in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity. You will be constantly striving to improve the efficiency and professionalism of working practices to meet the company’s objective of “clarity and consistency” and working “smarter not harder” to facilitate an increase in customer base whilst maintaining and improving customer service.What will it take to be successful?Highly organised with great customer service skills, delivering quality work to deadlines. You will need a willingness to continually learn and develop, strong communication skills and an ability to work with staff across all levels. You must be honest and discreet with a professional and diligent approach to work. Why choose EPM?We offer a highly competitive rewards package including group pension, BUPA cash plan and 26 days annual leave.At EPM, we value learning and development. We allow our employees to flourish through tailored learning and development programmes and dedicated support, empowering them unleash their talent and reach their potential. This is just one of the many reasons we were awarded ‘Employer of the Year’ at the Hunts Post Business Awards 2018. About us:Based in Huntingdon, Cambridgeshire, EPM is an award winning and accredited education services business with 25 years of expertise. We are 100% dedicated to education and our expert team of nearly 200 highly qualified employees support more than 2,000 schools nationwide.We are a technology enabled business, but people are at the heart of what we do. We believe in developing long lasting relationships with our customers and employees, with our relationships lasting, on average, 11 years.
      • washington, tt
      • Barclays
      Customer Care Colleague DisputesLocation: Sunderland (4 days in the office per week with a view to increase)Duration: 12 monthsHours/week: 35 hrs/weekNo previous banking knowledge is needed. We are looking for experience in a call centre or in a customer-focused role, but this can be from retail, hospitality, travel or any customer related industry.To get you off to a great start, you’ll begin the contract with a four-week training programme, where you’ll learn about Barclays, banking and the role. This initial training runs from Monday to Friday, from 9-5pm.After this, you’ll join the team in our customer call centre, which operates from Monday to Sunday, between 7am and 11pm. You’ll work 35 hours a week during these hours. Initially, this will be a hybrid role, where you’ll work at home and onsite in the call centre. As COVID restrictions are lifted you will move to the office full-time.At Barclays, our goal is to deliver an extraordinary customer experience every time. As part of our specialist customer service team, you will make this happen and create moments that matter to customers. You’ll use your customer service know-how to deal with more complex problems, helping customers in sometimes difficult situations, such as bereavement or handling complaints.Working across different communication channels, including inbound and outbound calls, emails and chat, you will listen, understand and use your skills to find the right solution.We’ll build your expertise in our products, policies and processes with an initial four-week training programme. Then we’ll provide ongoing support, to help you refine your knowledge and develop your skills. You don’t need any banking knowledge, just experience in a call centre or customer facing role.How will you help Barclays’ customers?Respond to customer queries and provide excellent customer service on behalf of Barclays.Handle end to end Complex Query Management, from logging to resolution.Investigate the problem to reach the right outcome for the customer.Communicate with customers and ensure they understand. Work with different communication tools, including inbound and outbound customer calls, emails, letters, Chat. Skills:Attention to detail and high levels of accuracy.Problem-solving and decision-making skills.The ability to communicate with customers in an easy to understand and efficient way.Experience in a customer-focused role.Proven ability to use Microsoft Office tools to a high standard.Expert working knowledge of customer management practices.About BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Your BenefitsAs a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
      • glasgow, scotland
      • full-time
      • RecruitmentRevolution.com
      As part of our continued growth, we have a requirement for a Customer Service Representative based at our newly opened Glasgow City Centre Office. The role might suit a graduate or a more experienced candidate who is seeking a customer service career in an IT and Technology setting. A technical background preferred.Role Info:Customer Service Representative / Customer Success – Career Opportunity | Enterprise SaaS CompanyGlasgow City Centre£20,000 – £25,000 per annumBenefits Package + Flexible working with home-based workingWho we are:After more than 25 years of successful operation, we have focused decades of know-how on pioneering flexible proprietary technology with one aim: to help our clients simplify, optimise and energise their Supply Chain. We run and maintain the Scottish Government’s supply chain software service which automates the processing of purchase orders through to the payment of invoices covering £6bn+ per annum of Scottish Government spend. We also provides eProcurement, eInventory, eHealth and eFunding solutions for clients around the world.What You'll be Doing:+ The position is charged with building strong relationships with customers through interactions and communications related to trouble-shooting incidents and requests raised by customers, to ensure Service Level Agreements are met+ This position also includes support for sourcing solutions, involving running competitions, relaying feedback from suppliers, registering suppliers and ensuring their correct categorisation+ The right resource for this role will need to be a motivated self-starter, and have the ability to plan and direct activities under limited to moderate management supervision+ The position requires the ability to learn and acquire expertise on the many applications and solutions offered by the business – often requiring self-training and teaching+ It is anticipated that this role will have a willingness and eagerness to progress their career within the business towards implementation and customer trainingAbout You:+ Higher education degree+ ideally 1-3 years of experience in a similar position+ Excellent written and verbal communication skills+ Strong administrative, organisation and computer skills+ Ability to prioritize and handle multiple tasks+ A team orientation+ Strong presentation skills+ DB, xml and SQL knowledge is not required, but would be advantageous to have a propensity to learn for growth opportunity+ Willingness to travel for position training and for growth opportunity in implementation and training opportunitiesBenefits:+ Competitive Salary+ Opportunity for career progression+ Contributory pension scheme+ Flexible working with home-based workingYour Background / Previous Roles May Include:Customer Success, Client Support, Client Services, Graduate Support, Junior Customer Support, Technical Support.Interested? Apply here for a fast-track path to the Hiring ManagerApplication notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
      • weymouth, sw
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • swindon, sw
      • full-time
      • QA LIMITED
      Employer description: About Prolinx: We help organisations use technology to achieve their long-term goals and objectives. As an IT solutions provider specialising in the development of simple, secure IT, we enable organisations to collaborate to meet their objectives and to grow. Our services span end-user computing, data centre services, security and ;Overview: We are looking for someone to join our service desk team to be part of a small but lively development and support team.A full training package is provided with possibilities for career development in this expanding ;Routine duties: [include but are not limited to:] Acting as an initial point of contact for external and internal customers providing support to users; ensuring that all communications to the Desk, phone calls, and emails answered promptly and in a professional and courteous mannerProvide alert/event management utilising a suite of monitoring toolsFollow agreed procedures and local work instructions (LWI) to enable effective service and support delivery responsibilities across a number of IT service functions in accordance with agreed SLA’s and KPI’sResponsible for general incident management ensuring that customers are provided with regular updates and progression is made in line with Service Level TargetsEnsuring that all actions and diagnostics performed within life cycle of incident is recorded accurately in the Service Management Tool and that the incidents/tickets are escalated to the 2nd Line Support team where appropriate and in a timely manner Skills and qualities we are looking for: Excellent time management and organisational ;Someone who has a flexible approach to work at all times and the commitment to ensure tasks are resolved to a ;Able to respond quickly to changing priorities and work unsociable ;Someone who has the ability to produce clear and concise working processes and ;Entry requirements:You need to have 5 GCSE’s:Maths and English (or equivalents) at grades D or above3x GCSE’s grade A-C in any other subjectYou must not already have a qualification in a similar subject at the same level, or higher level than this ;If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ;Find out more here: Working week:4 on 4 off – 12-hour shifts.Shift pattern: 4, 12-hour day-shifts, followed by 4 days off, followed by 4, 12-hour night shifts, followed by a further 4 days off, etc. a week.Future prospects:92% of QA Apprentices secure permanent employment after finishing their ;Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Important Information: QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
      • maidstone, southern
      • full-time
      • eRecruitSmart
      We have an excellent opportunity for a Senior Residential Support Worker to join our clients fantastic, fun and highly committed team at their beautiful new children’s home in Maidstone, Kent. A full job specification will be provided on application.If you are ready to develop your talents to their fullest extent within a supportive team then apply today!About the companyOur client is a progressive, meritocratic and growing company who empower their children to develop a deep sense of belonging, trust and self-belief, providing them with the best possible living experiences and life chances. Each child’s unique journey of healing and growth is supported by their empathetic, skilled and committed team of professionals through trauma-informed, personalised care.About the roleAs a Senior Residential Support Worker, you will have the opportunity to progress into a Children's Home Deputy Manager position.You will be responsible for supporting Residential Care Practitioners and be accountable to the Deputy Manager and Registered Manager and your responsibilities will include:•Provide the highest standard of emotional and physical care to the children in line with all legislative and regulatory requirements•Develop strong bonds with the children, fulfilling the role of Coach with responsibility for Placement Plans•Support children in making meaningful, continuous improvements in every area of their lives including helping with education, giving them tools to manage difficult thoughts and emotions, organising activities, and helping to instil healthy and positive habits•Undertake on a regular basis a specific area of administrative work as requiredAbout youIn the role of Senior Residential Support Worker, you must be / have:•Experience working as a Senior Residential Support Worker or Residential Support Worker in ‘Good’ or ‘Outstanding’ graded homes•Hold the Level 3 Diploma in Children’s Residential Childcare•Full UK driving license•Be resilient, kind, and prepared to go above and beyond for the children•Be commitment to further relevant training and personal development•Effective communication skills set both verbally and in writing•Able to commit to flexible workingAbout the rewardsFor the role of Senior Residential Support Worker, you will receive:•An excellent salary of £32,500 per year including sleep allowance and bonus•Be part of a company that genuinely values and invests in its people for the long-term through excellent training including Level 5 Diploma in Leadership & Management•Be part of a mission-driven team with core values of passion, togetherness, openness, and continuous improvement•Have the opportunity to progress into a Children's Home Deputy Manager positionHow to applyPlease note that eRecruitSmart is advertising the role of Senior Residential Support Worker on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied ; Please only apply if you consent to these terms.You must have eligibility to work in the ; Please note, only suitable applicants will be ; If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!Senior Residential Support Worker, Residential, Carer, care home, children’s home, support worker, social care, medical, health, charity,
      • wokingham, hc
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • bradford, yorkshire
      • full-time
      • VIQU Limited
      1st / 2nd Line Support Engineer – Contract – Immediate Start – 3 months – Inside IR35 - BradfordMy customer requires an experienced 1st / 2nd Line Support Engineer to join an existing team for an initial 3-month engagement – but the Engineer will be required to work on-siteThis 1st / 2nd Line Support Engineer will involve BAU and Project base ; Most of the projects currently include building and configuring Windows 10 and Office 365 and supporting users both remotely and on-siteIdeally, the 1st / 2nd Line Support Engineer will have experience in the following areas:•Previous experience in a 1st / 2nd Line Support Engineer role•Floorwalking experience, and remote support essential•Windows 10 – Administration and Support•Office 365 – Administration and Support•Active Directory experience•Group policy, TCP/IP, DNS experience•Support of Mobile/IPad devices•Previous experience working with call logging package such as Remedy/Service Now•Any Networking experience an advantage•Any knowledge in Security policies would be useful•Inside IR35This will be an onsite role. It is an initial 3-month contract.To discuss this exciting 1st / 2nd Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, alongside technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, viqu_uk on Instagram, VIQU on Facebook, and Twitter: @VIQU_UK
      • oxford, hc
      • full-time
      • Cannelle Medispa
      We are looking for Beauty Therapist to join our extremely busy salon in ;Established in 1997, Cannelle Medispa is now a superb team of nine therapists offering a wide spectrum of core beauty and advanced aesthetic beauty treatments such as IPL, Laser rejuvenation, Laser Tattoo Removal, CACI, HIFU/RF Micro needling, SPMU, ;We have a very high staff retention rate and for the right candidate, there will be valuable opportunities to train and qualify on a wide spectrum of advanced aesthetic treatments. Ideally you will work full time but we will consider part-time hours for the right candidate.You Will Need: • An NVQ3 minimum Diploma in Beauty Therapy • Excellent communication skills and a friendly/caring personality • Retail sales ability • An ability to work sympathetically within a team and build relationships • Passion and drive for helping clients achieve their desired results • A commitment to learning and developing your skills within the beauty industry • Excellent customer service skills • A confident and outgoing attitude • Enthusiasm and ambition
      • leeds, yorkshire
      • full-time
      • INC RECRUITMENT LTD
      Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a sales advisor? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a sales advisor? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look ; Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives.If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
      • sunbury, hc
      • full-time
      • French Selection UK
      FRENCH SELECTION UKGerman and French speaking Customer Service AdministratorCustomer service, Representative, Customer Care, Customer support, Customer Advisor, Sales Support, Order processing, CRM, Warranty process, returns, Return policy, Replacement orders, Shipments, Inquiries, Excel, Fluent in German, Fluent in FrenchSalary: £26,300 + Bonus + Excellent benefitsLocation: Sunbury, MiddlesexEasy commute by public transport with South Wester Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308Ref: 447RMA3*Working hours Mon-Thurs 8am – 5pm, Fri 8am – 3pm **Hybrid working system*VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference: 447RMA3Applications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a multinational tech company providing solutions on a global scaleMain Duties:To support the Customer Service department via emails, chats and phone calls coordinating the return of productsThe Role:- Answering telephone calls and emails in a timely and professional manner- To deal with replacement inquiries from distributors, resellers, customers and end users in the EMA region- Ensuring all customers' queries are dealt with efficiently and timeously also providing relevant feedback- Managing logistical issues and deal with all replacements ensuring customer satisfaction- Liaising with internal departments - Technical team, accounts, warehouse etc.- To arrange shipments- all administration relating to role - database, reports, work records etc.The Candidate:- Fluent in German and French (written & spoken)- Previous Customer Service or Sales Coordination experience beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system)£26,300 + Bonus + Excellent benefitsFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
      • birmingham, mid
      • part-time
      • Exemplar Health Care
      Activities CoordinatorWhen applying for this position you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Position: Activities CoordinatorCare Home: Maypole GroveLocation: 20 Maypole Grove, Kings Heath, Birmingham, B14 4LPContract type: Permanent - 24 Hours Per WeekRate: £ Per HourCQC Rating: Good (14-Dec-21)About Exemplar Health Care:We have over 20 years of experience providing exceptional specialist nursing care for adults living with complex and high acuity needs. We started our journey as a training company, and have grown into one of the country’s leading providers of adult specialist care, with over 35 complex needs care homes in England. Our vision is that adults living with complex needs can access outstanding specialist care and support, in a community-based home that’s close to their family and friends, and that focuses on their personal goals and outcomes. Our person-centred care is the bedrock for maximising independence, building everyday living skills and empowering people to live as fulfilled lives as possible. Our mission is to make every day better for the people we support and our colleagues. We’re proud of the culture that we’ve created at Exemplar Health Care, which is underpinned by our vision, mission and values.About Maypole Grove:Maypole Grove is a specialist care home in Kings Heath, Birmingham for adults living with complex and high acuity needs. Maypole Grove complex needs care home in Kings Heath specialises in supporting adults living with complex mental health needs, neuro-disabilities and physical disabilities. The home has a specialist mental health and behavioural support unit. Our Nurse-led team has the skills and expertise to support people with complex needs including prolonged disorders of consciousness and behaviours of concern, and those who require tracheostomies, ventilators and PEG feeding tubes. We support people on their rehabilitation journey from hospital or living in a secure setting to community-based living. We also provide long term support for people living with degenerative or life-limiting illnessesMaypole Grove's latest CQC report can be found here: ; To take a virtual tour of Maypole Grove click here: To follow Jowana's Activities journey, click here: About the Role:As an Activities Coordinator at Maypole Grove, you’ll support our Service Users to take part in activities that are meaningful to them. Your role will focus on supporting people to maximise their independence, build their everyday living skills and live their best life. In the role, you’ll plan and deliver one-to-one and group activities, based on people’s unique needs and interests. A big part of our care involves empowering people to be involved in their local community. As an Activities Coordinator, you could support people to take on new hobbies, to meet their friends, to go out for tea, to visit their regular hairdresser or to stay fit at the local gym – whatever they choose to do! You’ll also arrange group activities and parties the home to promote a sense of community. Being an Activities Coordinator at Exemplar is extremely rewarding. You’ll see the difference you make each and every day, which provides great job satisfaction. About You:- A full clean UK driving licence is essential- You will need to be well organised and whilst you should be a good team player you should also be able to work on your own initiative and be able to follow instruction- Ideally we would like you to have a QCF (NVQ) Level 2 in Health & Social Care- Experience and involvement in social and recreational activities for Service Users- A strong knowledge of the local community- Ideally we are looking for someone with a artistic flair, whether that be in music or any of the other artsAbout Your Career:At Exemplar Health Care, we’re committed to investing in our colleagues. We recognise talent and promote from within.As an Activities Coordinator at Maypole Grove, there are lots of opportunities to do continuing professional development and progress in your career if you wish. We offer a range of in-house and external training programmes, including:- A bespoke induction including the Care Certificate- Mandatory and statutory training (MAST) to refresh your skills- Bronze, silver and gold awards as part of our Life Skills Toolkit- Apprenticeships and higher apprenticeships including the Trainee Nursing Associate programme- ABC of Caring training programmeAs an Activities Coordinator, you can progress into a range of roles including:- Lead Activities Coordinator - Health Care Assistant- Nursing Associate- Central Services role training.About Your Benefits*:We know that happy colleagues make the best colleagues! Exemplar Health Care has a unique rewards and benefits package. So whilst you’re busy caring for our service users, you can be assured that we’re caring for you.Here are just a few of the ways we like to say thank you.- Refer a friend scheme - earn up to £1500 - Lifestyle and retail discounts at over 250 high street retailers - Award winning 24/7 employee counselling and support service- Paid DBS check - Exceptional development opportunities including CPD Certificated programmes- fastPAYE – access your wage for additional hours worked before payday- Blue Light Card access- Company Shop membership - Free uniformAbout Our Values:Our values underpin everything that we do and ensure that we continue to make every day better for our service users and colleagues. We look for these values in everyone who works with Exemplar Health Care:- Fun- Integrity- Responsive- Success- Teamwork Equality, Diversity, Inclusion and Belonging:At Exemplar Health Care you will work in an inclusive environment in which we champion diversity. We understand the importance of our workforce representing the communities and populations we serve. We provide a work place where you are encouraged to be yourself whilst offering our colleagues and our service users support, care and a place of belonging. *T&Cs apply
      • west midlands, mid
      • full-time
      • Hyper Recruitment Solutions
      We are currently looking for a Service Desk Analyst to join a leading environmental company based in the Midlands area. As the Service Desk you will be responsible for resolving IT desktop issues via telephone, email and online tickets KEY DUTIES AND RESPONSIBILITIES:Your duties as the Service Desk Analyst will be varied however the key duties and responsibilities are as follows:1. A Service Desk Analyst shares responsibility for the successful administration of the Service Desk's 1st tier operations and ensuring its function meets or exceeds exacting standards for service support as defined by service agreements. 2. You will work in an ITIL environment and will be resolving issues and adding/maintaining accounts for Google and Microsoft products 3. You will need to achieve and exceed Service Desk Service Level Agreements for all IT desktop queries 4. It will help if you have worked in an ITIL environment before and have an IT certification such as Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSAROLE REQUIREMENTS:To be successful in your application to this exciting opportunity as the Service Desk Analyst we are looking to identify the following on your profile and past history:1. Relevant degree in Computer Sciences or similar related subject 2. Proven industry experience in an IT Desktop support or IT Help desk role 3. Ideally knowledge of google products and an industry certification such as Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA
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