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    5 jobs found in East Kilbride, Scotland

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      • glasgow, scotland
      • permanent
      • randstad financial services
      Client Services ExecutiveGlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 7pm Monday - SaturdayAs a Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artistsRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Client Services ExecutiveGlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 7pm Monday - SaturdayAs a Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artistsRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • glasgow, scotland
      • permanent
      • randstad financial services
      Customer Service AdvisorGlasgowThis is a permanent position. You will work 35 hours a week, shift patterns rotating between 7am and 11pm Monday-Sunday. The salary is £23,500 per annum and excellent benefits. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing? Getting involved in all aspects of the customer or client journey, from account opening to product management and development Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for: A passion for providing outstanding customer service A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role: Computer Literate with knowledge of MS office packages The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service AdvisorGlasgowThis is a permanent position. You will work 35 hours a week, shift patterns rotating between 7am and 11pm Monday-Sunday. The salary is £23,500 per annum and excellent benefits. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed.What will you be doing? Getting involved in all aspects of the customer or client journey, from account opening to product management and development Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for: A passion for providing outstanding customer service A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role: Computer Literate with knowledge of MS office packages The ability to work collaboratively as part of a wider teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • glasgow, scotland
      • permanent
      • randstad financial services
      Customer Service Advisor GlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 11pm Monday - SundayAs Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed. What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisor GlasgowSalary: £23,500 per annum + Excellent Benefits Shifts: Rotating between 7am and 11pm Monday - SundayAs Customer Service Advisor, you'll be a part of our Smart Investor team, delivering an exceptional customer service to those using our innovative investment platform. We believe it's important to be there for our customers in the moments that matter, and are always striving to empower them in their investment journey, so we'll look to you to share your help and support, both over the phone and webchat. In return, we'll look after you by giving you all the tools, training and support you'll need to succeed. What will you be doing?* Getting involved in all aspects of the customer or client journey, from account opening to product management and development* Providing guidance and support for users when navigating our Smart Investor website, as well as promoting our mobile app* Offering help & support with no financial advice, putting customers in the driving seat of their own investment decisions* Building an in-depth knowledge of your clients' investments over time, monitoring competitor behaviours, recognising trends and anticipating upcoming risks and opportunities* Supporting less experienced colleagues through coaching, training and sharing knowledgeWhat we're looking for:* A passion for providing outstanding customer service* A confident communicator both over the phone and in writing, helping you build strong working relationships with colleagues and clients* The ability to manage your own workload effectively, prioritising and planning where neededSkills that will help you in the role:* Computer Literate with knowledge of MS office packages* The ability to work collaboratively as part of a wider teamRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • glasgow, scotland
      • permanent
      • randstad financial services
      Customer Service Advisor (Remote)Glasgow Key Details: Salary: £17,370 (rising to £18,284 after 12 months)Permanent Role (remote until COVID improvement)Full-Time - 35 hours per week3 months trainingFive seven-hour rotating shifts, between 08:00 to 20:00 Monday to Friday, and 08:00 to 18:00 Saturday and Sunday. For your continued flexibility you will receive a £1,000 fully flexible shift premium. Benefits:Fully flexible Shift Premium of £1,000Flexible Benefits Allowance of £500Pension with generous contributions of up to 12.5% from the business, depending on your own contribution and length of employment with us25 days' holiday plus bank holidays, with the option to purchase up to 5 contractual days per yearVoluntary healthcare benefits at discounted rates such as private medical insurance, dental insurance, healthcare cash plan and health assessmentsBenefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover24/7 access to an online employee discount platformShare in Business' success by investing in our Sharesave and Partnership shares plansSupport your favourite causes through charitable giving and our community partnerships What will you be doing?Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the futureUsing your time efficiently, adhering to personal work patterns and schedules to meet customer demandBeing proactive and engaging, assisting customers with their essential everyday needs, providing everyday banking solutions where appropriateAccurately complete administration activities such as updating customer records and building customer contact information What we're looking for: Proven Customer Service experienceA genuine interest in the customerExperience in using friendly and caring communication skills to build and strengthen relationships with the customerThe initiative to resolve customer queries and complaints, using pre-defined escalation points where necessaryRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisor (Remote)Glasgow Key Details: Salary: £17,370 (rising to £18,284 after 12 months)Permanent Role (remote until COVID improvement)Full-Time - 35 hours per week3 months trainingFive seven-hour rotating shifts, between 08:00 to 20:00 Monday to Friday, and 08:00 to 18:00 Saturday and Sunday. For your continued flexibility you will receive a £1,000 fully flexible shift premium. Benefits:Fully flexible Shift Premium of £1,000Flexible Benefits Allowance of £500Pension with generous contributions of up to 12.5% from the business, depending on your own contribution and length of employment with us25 days' holiday plus bank holidays, with the option to purchase up to 5 contractual days per yearVoluntary healthcare benefits at discounted rates such as private medical insurance, dental insurance, healthcare cash plan and health assessmentsBenefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover24/7 access to an online employee discount platformShare in Business' success by investing in our Sharesave and Partnership shares plansSupport your favourite causes through charitable giving and our community partnerships What will you be doing?Putting yourself in our customer's shoes to be able to understand how everyday products and services can help them now and in the futureUsing your time efficiently, adhering to personal work patterns and schedules to meet customer demandBeing proactive and engaging, assisting customers with their essential everyday needs, providing everyday banking solutions where appropriateAccurately complete administration activities such as updating customer records and building customer contact information What we're looking for: Proven Customer Service experienceA genuine interest in the customerExperience in using friendly and caring communication skills to build and strengthen relationships with the customerThe initiative to resolve customer queries and complaints, using pre-defined escalation points where necessaryRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      • glasgow, scotland
      • contract
      • randstad financial services
      Customer Service Advisor - 12 Month FTCGlasgowAs a Customer Service Advisor, you will deliver an efficient, compliant and effective service to Business Banking clients by putting the client at the heart of everything you do. You will help clients to respond to their business challenges through understanding their business needs and proactively offering solutions to the betterment of their business.The hours for this position are between 7am and 11pm Monday - Sunday, the salary is £21750 per annum.What will you be doing?* Building and maintaining effective relationships with customers, demonstrating a commitment to excellence and a high level of seamless customer service* Assisting customers to resolve Mandate enquiries and complex queries, co-ordinating responses from other servicing and processing departments* Listening to your customers carefully, understand exactly what they want and engage in conversations and take an interest in your customers through active listening* Taking ownership for resolving all customer requests at first point of contact in a timely fashion, ensuring that accurate information and guidance is given at all times* Achieving the best possible outcome for the customer by managing and escalating customer queries, complaints and feedback effectivelyWhat we're looking for:* A genuine interest in the customer, by being customer centric * Clear communication skills both written and verbal as well as effective PC and keyboard skills* Experience of working towards personal objectives and standards* Commercially aware - demonstrates knowledge of current market/industrySkills that will help you in the role:* The ability to communicate with a wide range of customers* Using insight from social media and up-to-date local knowledge to know about what is happening in our customers' world* Ability to work seamlessly as part of a teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Customer Service Advisor - 12 Month FTCGlasgowAs a Customer Service Advisor, you will deliver an efficient, compliant and effective service to Business Banking clients by putting the client at the heart of everything you do. You will help clients to respond to their business challenges through understanding their business needs and proactively offering solutions to the betterment of their business.The hours for this position are between 7am and 11pm Monday - Sunday, the salary is £21750 per annum.What will you be doing?* Building and maintaining effective relationships with customers, demonstrating a commitment to excellence and a high level of seamless customer service* Assisting customers to resolve Mandate enquiries and complex queries, co-ordinating responses from other servicing and processing departments* Listening to your customers carefully, understand exactly what they want and engage in conversations and take an interest in your customers through active listening* Taking ownership for resolving all customer requests at first point of contact in a timely fashion, ensuring that accurate information and guidance is given at all times* Achieving the best possible outcome for the customer by managing and escalating customer queries, complaints and feedback effectivelyWhat we're looking for:* A genuine interest in the customer, by being customer centric * Clear communication skills both written and verbal as well as effective PC and keyboard skills* Experience of working towards personal objectives and standards* Commercially aware - demonstrates knowledge of current market/industrySkills that will help you in the role:* The ability to communicate with a wide range of customers* Using insight from social media and up-to-date local knowledge to know about what is happening in our customers' world* Ability to work seamlessly as part of a teamWhere will you be working?Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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