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    3 jobs found in Solihull

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      • solihull, west midlands
      • permanent
      • £21,000 - £25,000 per year
      • randstad business support
      Are you customer focused in your approach? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have you previously supported a sales team? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive Sales and Customer Service team for a company that really do make a difference. Pro-active and reactive customer service and sales callsMaintaining the CRM to a high degree of accuracy Process orders with high levels of attention to detail Booking Surveys for Field reps Building and maintaining strong relationships with customers and Team membersAttend and represent the company at exhibitions Complaint Handling Booking returns with courier Export Admin Assist customers via Web Chat. Any other requirements that meet the needs of the businessAbout you?Customer centric in your approach is essentialExperienced in a customer service role and processing sales orders Self-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Educated to a minimum of GCSE (or equivalent) in English and Maths Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureThe Role £21,000 - £25,000 depending on experience25 days holiday + BHParking on-site Permanent positionMonday - Friday 09:00AM - 17:30 PMDon't miss out out on this opportunity, please apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Are you customer focused in your approach? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have you previously supported a sales team? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive Sales and Customer Service team for a company that really do make a difference. Pro-active and reactive customer service and sales callsMaintaining the CRM to a high degree of accuracy Process orders with high levels of attention to detail Booking Surveys for Field reps Building and maintaining strong relationships with customers and Team membersAttend and represent the company at exhibitions Complaint Handling Booking returns with courier Export Admin Assist customers via Web Chat. Any other requirements that meet the needs of the businessAbout you?Customer centric in your approach is essentialExperienced in a customer service role and processing sales orders Self-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Educated to a minimum of GCSE (or equivalent) in English and Maths Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureThe Role £21,000 - £25,000 depending on experience25 days holiday + BHParking on-site Permanent positionMonday - Friday 09:00AM - 17:30 PMDon't miss out out on this opportunity, please apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • solihull, west midlands
      • permanent
      • £22,000 - £24,000 per year
      • randstad business support
      A fantastic construction company based on Birmingham Business Park are looking for a Customer Service Administrator to work with a team of 6 customer service administrators.You will be joining a hard working and busy team so experience in a fast pasted environment is essential!Benefits:Salary: 24,00025 days holiday, increasing with years of serviceAnnual company bonus schemePension schemeLife insuranceOffice parkingCycle to work schemeYour Responsibilities:Create and update orders and delivery requestsDevelop and maintain good and effective working relationships between customers, suppliers and sales staffSupport the sales teams in their objectivesEnsure prompt action and progress of call offs and queries received from customers, suppliers and sales staffCheck customer and manufacturer acknowledgementsMonitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered toNotify availability concerns to sites and sales staffWork with colleagues to achieve team objective and KPI targetsGeneral office duties such as visitor reception, admin and filingYour Skills/Experience:Customer Service experience in a fast paced environmentWell-developed telephone call handling skillsMust be able to communicate effectively and be polite but assertive when requiredMust show evidence of being organised and responding promptlyAbility to listen and to be patient when requiredAble to work accurately and quicklyAbility to work under pressure and make correct decisionsGood skills in Word and general Windows environmentEvidence of building relationships with customers or suppliersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      A fantastic construction company based on Birmingham Business Park are looking for a Customer Service Administrator to work with a team of 6 customer service administrators.You will be joining a hard working and busy team so experience in a fast pasted environment is essential!Benefits:Salary: 24,00025 days holiday, increasing with years of serviceAnnual company bonus schemePension schemeLife insuranceOffice parkingCycle to work schemeYour Responsibilities:Create and update orders and delivery requestsDevelop and maintain good and effective working relationships between customers, suppliers and sales staffSupport the sales teams in their objectivesEnsure prompt action and progress of call offs and queries received from customers, suppliers and sales staffCheck customer and manufacturer acknowledgementsMonitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered toNotify availability concerns to sites and sales staffWork with colleagues to achieve team objective and KPI targetsGeneral office duties such as visitor reception, admin and filingYour Skills/Experience:Customer Service experience in a fast paced environmentWell-developed telephone call handling skillsMust be able to communicate effectively and be polite but assertive when requiredMust show evidence of being organised and responding promptlyAbility to listen and to be patient when requiredAble to work accurately and quicklyAbility to work under pressure and make correct decisionsGood skills in Word and general Windows environmentEvidence of building relationships with customers or suppliersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • solihull, west midlands
      • permanent
      • £23,000 - £24,000 per year
      • randstad business support
      Do you enjoy building customer relationships and coordinating tasks? Comfortable with calculations and mathematics? Wanting to work in a fast-paced, fun and busy environment, in a modern refurbished office? If the answer is yes, please keep reading. You will be responsible for all sales support administration, working with the internal and external sales team to provide full administrative support to a designated Area Sales Manager and excellent customer service to all external customersYou will be responsible for:To process a number of sales orders on SAPAct as the first point of contact, dealing with all incoming enquiries Process sample requests, including web requests Order in samples from suppliers as requiredProduce pricing quotationsProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as requiredContinuously updating and maintaining an accurate CRM database in SAP of project opportunities, company marketing wall and customer detailsCRM data cleansingProduce pricing quotationsProcess factory registrations and reservationsProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules About you? Previous experience in sales admin / customer serviceSales order processing experience and providing customers with quotations Good mathematical skills, ability calculate pricing Previous use of SAP would be an advantage but not essentialProven ability to deliver exceptional customer serviceMeticulous attention to detailSelf-motivated and enthusiasticAbility to work under pressure and priorities workAbility to build strong working relationships.The role: Salary is £23,000 -£24,000Parking is on-site,Hours: 08:30 AM - 17:00 PM Monday - Thursday & 4pm on Friday21 days holiday + BH Annual bonus up to £3000Day off for your birthdayPension scheme Refurbished offices all open plan Hybrid working (1-2 days working from home after probation)Location: TyseleyApply for this exciting opportunity today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Do you enjoy building customer relationships and coordinating tasks? Comfortable with calculations and mathematics? Wanting to work in a fast-paced, fun and busy environment, in a modern refurbished office? If the answer is yes, please keep reading. You will be responsible for all sales support administration, working with the internal and external sales team to provide full administrative support to a designated Area Sales Manager and excellent customer service to all external customersYou will be responsible for:To process a number of sales orders on SAPAct as the first point of contact, dealing with all incoming enquiries Process sample requests, including web requests Order in samples from suppliers as requiredProduce pricing quotationsProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as requiredContinuously updating and maintaining an accurate CRM database in SAP of project opportunities, company marketing wall and customer detailsCRM data cleansingProduce pricing quotationsProcess factory registrations and reservationsProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules About you? Previous experience in sales admin / customer serviceSales order processing experience and providing customers with quotations Good mathematical skills, ability calculate pricing Previous use of SAP would be an advantage but not essentialProven ability to deliver exceptional customer serviceMeticulous attention to detailSelf-motivated and enthusiasticAbility to work under pressure and priorities workAbility to build strong working relationships.The role: Salary is £23,000 -£24,000Parking is on-site,Hours: 08:30 AM - 17:00 PM Monday - Thursday & 4pm on Friday21 days holiday + BH Annual bonus up to £3000Day off for your birthdayPension scheme Refurbished offices all open plan Hybrid working (1-2 days working from home after probation)Location: TyseleyApply for this exciting opportunity today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

    vacancies on Monster

    Our partner Monster has 1 postings in solihull.

      • solihull, mid
      • full-time
      • Citation
      Customer Support AdvisorLocation: Shirley, Solihull. Hybrid - 2 days in the office, 3 days from home. Salary: £19,500Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!It's a great place to work because of the people we employ. Fun, professional and supportive, we want like-minded individuals who love to love their job (no 'mood hoovers' here thanks!). So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The RoleAs we continue to grow and invest in service and technology, we are looking to recruit a new Onboarding Coordinator within our Client Support department.You will be responsible for providing the very best telephone and online support to our clients across the UK. You will welcome them, train them on our platform, and make proactive touchpoints with them throughout their contract with us, ensuring they get the most out of their Citation service.Who we are looking for? We are looking for people who are natural problem solver, as you will be taking ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.Whatever your background, it is paramount to us that you are passionate about offering great customer service. We can teach you the rest.We want great people that can engage effectively over the phone and are able to deliver value add to the client. A good problem solver, you will have the skills to quickly learn our online tools and use the information around you to identify solutions for our clients. You will make it your mission to understand client needs and exceed their expectations.What's in it for you?We don't take ourselves too seriously, and we don't expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.If you are still reading this, it says our culture is for you. Apply now. Come join us.

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