You are successfully logged out of your my randstad account

You have successfully deleted your account

Thank you for subscribing to your personalised job alerts.

2 jobs found in North West

filter4
clear all
    • burnley, north west
    • permanent
    • £20,000 - £21,000 per year
    • randstad financial services
    Clients Services Advisor £20,000 - £21,000 per annumPermanent roleAre you experienced in dealing with customers either face-to-face or over the phone? Are you looking to secure a position in financial services? Are you looking for a permanent position with the opportunity of furthering career progression?Apply to be a key part of the world's largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency with a rapidly growing team in Burnley! Working for this market leading company will give you access to exciting opportunities to further propel your career and enable you to develop several transferable skills to build up your repertoire. Upon starting you will be enrolled on an unparalleled training programme to begin in your role and unlock opportunities for career growth within the company.Job Responsibilities:Manage inbound customer queries from retail customers on behalf of fund managersComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsResponsible for responding to customer queries on behalf of a number of high-profile brandsManage transactions relating to Unit Trusts, ISA's and a range of accountsRequirements:Customer service experience - can be retail, hospitality or telephonyRecent graduates looking to enter the financial servicesHave a real passion for assisting customers and providing first-class serviceAPPLY NOW!Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Clients Services Advisor £20,000 - £21,000 per annumPermanent roleAre you experienced in dealing with customers either face-to-face or over the phone? Are you looking to secure a position in financial services? Are you looking for a permanent position with the opportunity of furthering career progression?Apply to be a key part of the world's largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency with a rapidly growing team in Burnley! Working for this market leading company will give you access to exciting opportunities to further propel your career and enable you to develop several transferable skills to build up your repertoire. Upon starting you will be enrolled on an unparalleled training programme to begin in your role and unlock opportunities for career growth within the company.Job Responsibilities:Manage inbound customer queries from retail customers on behalf of fund managersComplete telephony, digital and admin based tasks to service customer queriesTake ownership of customer problems, solving them at first point of contact and escalate when requiredBuild long lasting professional relationships with customers that will exceed their expectationsDeal with customer data ethically and in accordance with the FSA requirementsResponsible for responding to customer queries on behalf of a number of high-profile brandsManage transactions relating to Unit Trusts, ISA's and a range of accountsRequirements:Customer service experience - can be retail, hospitality or telephonyRecent graduates looking to enter the financial servicesHave a real passion for assisting customers and providing first-class serviceAPPLY NOW!Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • liverpool, north west
    • permanent
    • £9.67 - £10.26, per hour, Plus Quarterly bonus
    • randstad inhouse services
    German Speaking Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    German Speaking Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.

Thank you for subscribing to your personalised job alerts.

It looks like you want to switch your language. This will reset your filters on your current job search.