Are you an experienced customer service administrator/ customer care co-ordinator who likes to manage their clients' queries from start to finish? Do you want to work in a vibrant office? Are you available immediately?

Our client in Coleshill is looking for customer service administrator to join their busy team on a 6 month Fixed Term Contract basis (with the opportunity for this to be further extended). You will be working in a team of 6, among a larger, friendly office.

Your Responsibilities:

Provide an excellent level of customer service at all times
Take enquiries about defects on homes via call and email
Organise for the relevant operatives/contractors to complete works as and when required
Liaise with customers and stakeholders
Inputting accurate details on the system
See queries through to the end

You skills/ experience:

Have good communication skills
House Building/ Construction experience
Be able to work in a fast paced environment
Be able to manage your own time
Have excellent attention to detail
Be confident with using a computer
Be able to communicate with colleagues and work together to find solutions
Be reliable

Benefits:

£22500 salary
Split home and office working whilst on boarding
0830-1700 Monday to Friday with an hour lunch
Early Friday finish
Subsidised canteen

Please click to apply!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.