2 jobs found in solihull, west midlands

ReceptionistReceptionist -Birmingham - Immediate start - Leading Company.Shifts are, 08:00am - 17:00pm. Monday-Friday.Are you an experienced receptionist seeking work in the Birmingham area? Our leading Property company are seeking a motivated receptionist to work from there offices in Birmingham. Leading company Excellent working environment £10.00 + Holiday Pay (paid weekly) Full training providedDuties include: AdminEfficient guest registration and host notification with the ability to remember guest names and faceProvide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may haveEnsure the reception desk is kept immaculate and tidy at all times.Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hoursCompletion of the daily activity spreadsheets and shift checklists to promote the running of an efficient reception serviceTo undertake general team administration duties for the Facilities ManagerExperience needed-Customer service experience Admin experience Receptionist experience Please apply today and if you have an enquiries please call Lena on 01489 560 180 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We have an great opportunity for and experienced Customer Service/Sales Administrator to join a leading manufacturer based in Shirley on a 12 month fixed term basis. You will act of the first point of contact for customers so will be responsible for taking orders and answering queries over the phone, email or live chat functions, while consistently providing a high level of customer service. Responsibilities: Process all customer mail, fax, e-mail, telephone, and web contact on a same day basis and ensure customer's requirements are managedTo ensure all verbal orders are placed and all details are correct as per the customers requestTo ensure Direct Delivery service is used and rules and regulations are adhered to in relation to thisEnsure that all processes and procedures are handled as per company, functional, or team policy and guidelines.Ensure that all checking, verification, and authorisation procedures are strictly adhered to, and any awareness of deviation from them is reported to your line manager so that further training can be identified.Develop a clear and detailed understanding of all products and servicesEnsure that team members fully understand and adhere to the credit and returns process at all timesEnsure that the special orders policy is fully understood by all team members and adhered to at all timesEnsure that all targets and goals set on a team and individual basis are met at all times.To ensure the highest possible level of customer service is given at all timesTo specifically coordinate the support for large contracts and look after and process orders and queriesTo also offer cover support to other Business Units within the Sales Office when neededSkills/ Experience:Customer service/ Sales Admin experience Order processing Attention to detail Collaborative Team WorkingProblem SolvingMFG Pro KnowledgeAbility to use client relationship management processesComplaint HandingMicrosoft Office - Excel, Word, PowerPointAn exposure to and an understanding of a broad range of business functions related to the sales processBenefits:Salary of 19,50012 month FTCWorking hours 9-5:30 (may be called to work on a Saturday 8:30 -1 working from home)Parking in siteGreat performance incentives Click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.