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        • hereford, west midlands
        • temporary
        • £13.00 - £14.00 per hour
        • randstad business support
        Overview Job Type: 14 month contract Salary: £24,000-£28,000 - £13.00-£14.00 PHJob Title: Materials Controller Industry: Automotive Hereford - HR2We currently have a fantastic opportunity for a diligent and capable customer service/supply chain coordinator working for a well established manufacturer to the automotive industry. PurposeTo maximise the customer satisfaction of Industrial and Automotive customers by understanding their needs and influencing the internal and external supply chains to meet those needs.Responsibilities Support Central SCM with Market specific information to improve the quality of the UK forecast for Industrial and Automotive.Direct contact with suppliers (tel.&e-mail) to expedite due/overdue deliveries.Evaluate and report on supplier delivery performance.Develop and maintain forecasts for UK AutomotiveMonitor the availability of product in the UK within an assigned group of products and take actions to maintain availability at a level agreed with the Inventory Control ManagerPlace purchase schedules with internal and external suppliers and validate their responses.Have direct internal contact with our Customer Service Advisors and Goods Inwards personnel on product availability etc.Provide information to customers via Sales or Customer Service regarding the likely availability of specific product lines.Develop and maintain a program for the assembly of local kits in Hereford.Participate in Cross-functional and International teams to ensure the smooth delivery of new product ranges and customer support actionsSupport team colleagues during holidays or other absences. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Overview Job Type: 14 month contract Salary: £24,000-£28,000 - £13.00-£14.00 PHJob Title: Materials Controller Industry: Automotive Hereford - HR2We currently have a fantastic opportunity for a diligent and capable customer service/supply chain coordinator working for a well established manufacturer to the automotive industry. PurposeTo maximise the customer satisfaction of Industrial and Automotive customers by understanding their needs and influencing the internal and external supply chains to meet those needs.Responsibilities Support Central SCM with Market specific information to improve the quality of the UK forecast for Industrial and Automotive.Direct contact with suppliers (tel.&e-mail) to expedite due/overdue deliveries.Evaluate and report on supplier delivery performance.Develop and maintain forecasts for UK AutomotiveMonitor the availability of product in the UK within an assigned group of products and take actions to maintain availability at a level agreed with the Inventory Control ManagerPlace purchase schedules with internal and external suppliers and validate their responses.Have direct internal contact with our Customer Service Advisors and Goods Inwards personnel on product availability etc.Provide information to customers via Sales or Customer Service regarding the likely availability of specific product lines.Develop and maintain a program for the assembly of local kits in Hereford.Participate in Cross-functional and International teams to ensure the smooth delivery of new product ranges and customer support actionsSupport team colleagues during holidays or other absences. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • coventry, west midlands
        • temporary
        • £19,000 - £26,000 per year
        • randstad business support
        Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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