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        • warrington, north west
        • temporary
        • £12.31 per hour
        • full-time
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        • strood, south east
        • temporary
        • £8.72 - £11.50 per hour
        • full-time
        Please read full advert before applying.Role: Hospital Patient Navigator Rate: £8.72 - £11 per hour Location: Medway Hours available: Days, Evening and Night Shifts AvailableRandstad CPE Contact: Tamar Aldridge Randstad CPE are currently working on behalf of Hospitals in the local area who might have the need for extra support in the coming weeks and months. Please note that we are looking for people to get registered with us at this moment, there is no guarantee of work. If you would like to apply for the Hospital Patient Navigator role, please apply and attach an up to date CV. We will then contact you ASAP to get you registered. As a Hospital Patient Navigator, your duties will include but not limited to - Being stationed in certain areas of the green zone level and preventing unauthorised accessEscorting elective patients to level 3 green zone Control and and prevent access to temporary areasWe are looking for people that are happy to work various different shifts including, nights, mornings and afternoons. Requirements for the role - You must have had a BCG jab - without this, you cannot start working You will be required to have weekly testing for Covid-19 to ensure the safety of other members of staff, patients and members of the publicYou will be required to obtain proof of immunsations through your GP A DBS will be required, Randstad will assist with thisIf you are interested in this Hospital Patient Navigator role, please apply today!If you feel this role meets your expectations please click apply and upload your details or CV. If you are seeking a new role in the future please feel free to contact Randstad CPE's Maidstone branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies.For further information please apply today and a Randstad representative will contact you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Please read full advert before applying.Role: Hospital Patient Navigator Rate: £8.72 - £11 per hour Location: Medway Hours available: Days, Evening and Night Shifts AvailableRandstad CPE Contact: Tamar Aldridge Randstad CPE are currently working on behalf of Hospitals in the local area who might have the need for extra support in the coming weeks and months. Please note that we are looking for people to get registered with us at this moment, there is no guarantee of work. If you would like to apply for the Hospital Patient Navigator role, please apply and attach an up to date CV. We will then contact you ASAP to get you registered. As a Hospital Patient Navigator, your duties will include but not limited to - Being stationed in certain areas of the green zone level and preventing unauthorised accessEscorting elective patients to level 3 green zone Control and and prevent access to temporary areasWe are looking for people that are happy to work various different shifts including, nights, mornings and afternoons. Requirements for the role - You must have had a BCG jab - without this, you cannot start working You will be required to have weekly testing for Covid-19 to ensure the safety of other members of staff, patients and members of the publicYou will be required to obtain proof of immunsations through your GP A DBS will be required, Randstad will assist with thisIf you are interested in this Hospital Patient Navigator role, please apply today!If you feel this role meets your expectations please click apply and upload your details or CV. If you are seeking a new role in the future please feel free to contact Randstad CPE's Maidstone branch for a confidential discussion where we can provide advice, assistance with training and update you on our latest vacancies.For further information please apply today and a Randstad representative will contact you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • pontyclun, wales
        • temporary
        • £9.24 per hour
        • part-time
        Are you a hardworking person looking for an opportunity to work within a well established team? Do you thrive on being busy? We are seeking a Cleaner to work with the team based at Pontyclun If you think you have the ability to fulfil the following duties, don't hesitate; apply today!The hours of work are Monday - Friday 09:00am-12:00pmJob Purpose:You will be responsible to conduct a deep clean of the office building at the start of the working day to ensure the highest level of hygiene is maintained.To apply for this role you MUST:Be immediately available for workHave previous cleaning experienceHave an eye for detailBe willing to work 15 hours per week on an ongoing temporary basisReliable, punctual and customer orientatedRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a hardworking person looking for an opportunity to work within a well established team? Do you thrive on being busy? We are seeking a Cleaner to work with the team based at Pontyclun If you think you have the ability to fulfil the following duties, don't hesitate; apply today!The hours of work are Monday - Friday 09:00am-12:00pmJob Purpose:You will be responsible to conduct a deep clean of the office building at the start of the working day to ensure the highest level of hygiene is maintained.To apply for this role you MUST:Be immediately available for workHave previous cleaning experienceHave an eye for detailBe willing to work 15 hours per week on an ongoing temporary basisReliable, punctual and customer orientatedRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • solihull, west midlands
        • temporary
        • £11.52 - £12.30 per hour
        • full-time
        OverviewLocation: Solihull Job Title: Online Customer Service Agent (Dutch)Job Type: Temporary Salary: £11.52About the opportunityWe are delighted to be recruiting and working on a unparalleled opportunity working with one of the coolest and up and coming companies within the fitness & gym sector. This rapidly growing fitness clothing company is looking to expand it's online customer service team.We are currently looking for native Dutch speakers to assist with the customer service's European customer base.As a customer service advisor your role within the business will be to help manage and maintain the multiple on-line queries from their huge customer base. Despite being a relatively young this organisation is hungry and driven to become the biggest fish in the sea... The role & the responsibilitiesThe company will shortly be launching their summer sale campaign, this huge promotion will see a spike in demand and will means you will have the chance to be involved in a great campaign. If you have a passion for fashion, are great with people and want to gain experience with a great brand this could be the role for you. Immerse yourself in the software and systems of the business; You will need to be social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform show excellent customer service and help the customers find the solution to their problemAssist with shipping, order or general queries from customersBe inventive and creative this company are all for new ideas to boost productive so if you have an idea make it heard.*Please note again if the restrictions on travel relating to Convid 19 are not lifted candidates will be able to work from home but will need to be able to commute to the office in Solihull. What the company want? Excellent written Dutch & English skills - As this is a web/computer based role it is imperative your Dutch & English is second to none!Understand the culture of the brand - It is so important that you get what these guys are all about and what they're trying to achieve. Able to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shifts The shifts Customer queries can come in at any time 24/7 365 so an ability to be flexible with shifts is important if you're ideally looking for a 9-5 this may not be the role for you. You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm2pm - 10pm4pm-12am (midnight)Please not because of these hours it will also make it a little tricky to commute via public transport so access to a vehicle could really help. This truly is a great opportunity for someone looking to build their experience in a company that offers unparalleled benefits with a real chance to grow and develop your skills. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: Solihull Job Title: Online Customer Service Agent (Dutch)Job Type: Temporary Salary: £11.52About the opportunityWe are delighted to be recruiting and working on a unparalleled opportunity working with one of the coolest and up and coming companies within the fitness & gym sector. This rapidly growing fitness clothing company is looking to expand it's online customer service team.We are currently looking for native Dutch speakers to assist with the customer service's European customer base.As a customer service advisor your role within the business will be to help manage and maintain the multiple on-line queries from their huge customer base. Despite being a relatively young this organisation is hungry and driven to become the biggest fish in the sea... The role & the responsibilitiesThe company will shortly be launching their summer sale campaign, this huge promotion will see a spike in demand and will means you will have the chance to be involved in a great campaign. If you have a passion for fashion, are great with people and want to gain experience with a great brand this could be the role for you. Immerse yourself in the software and systems of the business; You will need to be social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform show excellent customer service and help the customers find the solution to their problemAssist with shipping, order or general queries from customersBe inventive and creative this company are all for new ideas to boost productive so if you have an idea make it heard.*Please note again if the restrictions on travel relating to Convid 19 are not lifted candidates will be able to work from home but will need to be able to commute to the office in Solihull. What the company want? Excellent written Dutch & English skills - As this is a web/computer based role it is imperative your Dutch & English is second to none!Understand the culture of the brand - It is so important that you get what these guys are all about and what they're trying to achieve. Able to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shifts The shifts Customer queries can come in at any time 24/7 365 so an ability to be flexible with shifts is important if you're ideally looking for a 9-5 this may not be the role for you. You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm2pm - 10pm4pm-12am (midnight)Please not because of these hours it will also make it a little tricky to commute via public transport so access to a vehicle could really help. This truly is a great opportunity for someone looking to build their experience in a company that offers unparalleled benefits with a real chance to grow and develop your skills. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • temporary
        • £8.92 per hour
        • part-time
        About Our ClientThis is a great opportunity to join a lovely organisation on the outskirts of Newport on a 4-5 month basis as a Part Time Call Handler.Job Responsibilities:You will be responsible for speaking with members of the public on the telephone, taking bookings from them and managing a bookings diary. This will also involve liaison with internal departments.You will be required to work on a 7 day rota, approx 24 hours per week. The two shifts patterns are 7am-1pm and 1pm-7pm, you will work 4 shifts per week.If you are on the rota for a Saturday or Sunday shift, you will also receive an uplifted pay rate! £12.58 per hour for Saturdays and £16.32 per hour for Sundays! Preferred Skills:We are looking for candidates who posses fantastic Customer Service skills, Admin and sound IT skills.Personal Attributes:The successful candidate will have great levels of understanding, empathy and a desire to help other people.Associated Benefits: You will benefit from a great working location with Free Parking, great working hours, enhanced rates for weekend work, weekly pay and access to Randstad's Hapi App which gives you discounts on the high street and also experience days.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is a great opportunity to join a lovely organisation on the outskirts of Newport on a 4-5 month basis as a Part Time Call Handler.Job Responsibilities:You will be responsible for speaking with members of the public on the telephone, taking bookings from them and managing a bookings diary. This will also involve liaison with internal departments.You will be required to work on a 7 day rota, approx 24 hours per week. The two shifts patterns are 7am-1pm and 1pm-7pm, you will work 4 shifts per week.If you are on the rota for a Saturday or Sunday shift, you will also receive an uplifted pay rate! £12.58 per hour for Saturdays and £16.32 per hour for Sundays! Preferred Skills:We are looking for candidates who posses fantastic Customer Service skills, Admin and sound IT skills.Personal Attributes:The successful candidate will have great levels of understanding, empathy and a desire to help other people.Associated Benefits: You will benefit from a great working location with Free Parking, great working hours, enhanced rates for weekend work, weekly pay and access to Randstad's Hapi App which gives you discounts on the high street and also experience days.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • carmarthen, wales
        • temporary
        • £9.62 per hour
        • full-time
        Do you like providing excellent customer service ? Do you like working with members of the public ?If so we would love to hear from you. Our client is looking for a Gate Person to work on site at their premises in Carmarthen. Main Duties include- Key responsibilities will be to manage the authorised use of car parks in administrative buildings and to prevent unauthorised parking of vehicles. Supporting the Estates Assistants/Caretakers with property matters and liaising with Staff, members, service users and visitors.Be present at the main entrance and to allow authorised persons to park in their allocated parking spaces.Prevent unauthorised parking by implementing the current parking procedure in place for members, staff and visitors.Monitor the visitor parking requests each day and direct visitor's cars to the appropriate parking space. Be aware of events that would affect the availability of parking spaces. Where possible allow bono fide visitors to the site to park if there is a vacant space available.Direct visitors to the correct entrance for reception.Operate the traffic barrier when it is in use to prevent unrestricted access to the car park.Open and close the height restriction barrier when required.Periodically patrol the car park and the curtilage of the buildings and keep them clean and tidy and when necessary pick up litter and dispose of appropriately. Waste is to be disposed of in line with the Authorities current waste disposal and recycling principles.Report any defects observed to the roadways, foot paths external lighting or to the bollards and barriers to the estates assistant/caretaker on duty.Assist the caretakers, if necessary, in the execution of their duties with regard to managing the external part of the site, by directing traffic or cordoning off areas with cones and bunting.During periods of snow and ice, assist the estates assistant/caretaker on duty, if needed, to spread grit and clear paths and footways of snow and ice using manual and mechanical equipment.If the on duty estates assistant/caretaker is unavailable, take delivery of materials delivered to the premises and where applicable to arrange the distribution and storage where necessary.Keep the gate person's kiosk clean and tidy at all times.Be courteous when dealing visitors and others wishing to park on site. In the event that refusal to park is received with ill grace, remain calm and polite during the encounter. Report any such encounter to the estates assistant/caretaker on duty to be forwarded to the Estates Manager.During fire alarm activation and any building evacuation, remain at the main entrance and turn away any vehicle trying to enter the site, with the exception of the fire and other emergency services. Ensure that any barriers that would restrict entry for the fire appliances etc. are open. Keep the access road clear of people by directing them to the pedestrian walkways or other safe routes to assembly points.Benefits - On site parkingAccess to internal jobs. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you like providing excellent customer service ? Do you like working with members of the public ?If so we would love to hear from you. Our client is looking for a Gate Person to work on site at their premises in Carmarthen. Main Duties include- Key responsibilities will be to manage the authorised use of car parks in administrative buildings and to prevent unauthorised parking of vehicles. Supporting the Estates Assistants/Caretakers with property matters and liaising with Staff, members, service users and visitors.Be present at the main entrance and to allow authorised persons to park in their allocated parking spaces.Prevent unauthorised parking by implementing the current parking procedure in place for members, staff and visitors.Monitor the visitor parking requests each day and direct visitor's cars to the appropriate parking space. Be aware of events that would affect the availability of parking spaces. Where possible allow bono fide visitors to the site to park if there is a vacant space available.Direct visitors to the correct entrance for reception.Operate the traffic barrier when it is in use to prevent unrestricted access to the car park.Open and close the height restriction barrier when required.Periodically patrol the car park and the curtilage of the buildings and keep them clean and tidy and when necessary pick up litter and dispose of appropriately. Waste is to be disposed of in line with the Authorities current waste disposal and recycling principles.Report any defects observed to the roadways, foot paths external lighting or to the bollards and barriers to the estates assistant/caretaker on duty.Assist the caretakers, if necessary, in the execution of their duties with regard to managing the external part of the site, by directing traffic or cordoning off areas with cones and bunting.During periods of snow and ice, assist the estates assistant/caretaker on duty, if needed, to spread grit and clear paths and footways of snow and ice using manual and mechanical equipment.If the on duty estates assistant/caretaker is unavailable, take delivery of materials delivered to the premises and where applicable to arrange the distribution and storage where necessary.Keep the gate person's kiosk clean and tidy at all times.Be courteous when dealing visitors and others wishing to park on site. In the event that refusal to park is received with ill grace, remain calm and polite during the encounter. Report any such encounter to the estates assistant/caretaker on duty to be forwarded to the Estates Manager.During fire alarm activation and any building evacuation, remain at the main entrance and turn away any vehicle trying to enter the site, with the exception of the fire and other emergency services. Ensure that any barriers that would restrict entry for the fire appliances etc. are open. Keep the access road clear of people by directing them to the pedestrian walkways or other safe routes to assembly points.Benefits - On site parkingAccess to internal jobs. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • cardiff, wales
        • temporary
        • £8.92 per hour
        • part-time
        About Our ClientThis is a really unique opportunity to join a fantastic organisation that really makes a difference!You will be working on a part time basis, averaging 24 hours per week with a start date as soon as possible up until January 2021You will need to be available to start work as early as 7am on some days and also happy to finish as late as 8.30pm on the later shifts.Job Responsibilities:This role will require you to be a driver and have access to your own car as it involves travelling to different sites in the area.Some days you may be working closer to home, some days you could be travelling up to 45 mins to and from work.You will be working face to face with members of the public (with the appropriate PPE, which is provided) taking them through a series of questions, then cleaning down any areas the person has been in contact with in line with Health and Safety measures.Preferred Skills:We are looking for people that have fantastic Customer Service skills and the ability to complete and organise paperwork.Personal Attributes:You will need to be flexible, reliable, hard working and happy to commit to the duration of this temporary assignment.Associated Benefits:You will benefit from a fantastic induction and ongoing training, weekly pay, a great team working environment and access to Randstad's Hapi App which gives you discounts on the High Street and Experience Days.Please click APPLY NOW for further info! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        About Our ClientThis is a really unique opportunity to join a fantastic organisation that really makes a difference!You will be working on a part time basis, averaging 24 hours per week with a start date as soon as possible up until January 2021You will need to be available to start work as early as 7am on some days and also happy to finish as late as 8.30pm on the later shifts.Job Responsibilities:This role will require you to be a driver and have access to your own car as it involves travelling to different sites in the area.Some days you may be working closer to home, some days you could be travelling up to 45 mins to and from work.You will be working face to face with members of the public (with the appropriate PPE, which is provided) taking them through a series of questions, then cleaning down any areas the person has been in contact with in line with Health and Safety measures.Preferred Skills:We are looking for people that have fantastic Customer Service skills and the ability to complete and organise paperwork.Personal Attributes:You will need to be flexible, reliable, hard working and happy to commit to the duration of this temporary assignment.Associated Benefits:You will benefit from a fantastic induction and ongoing training, weekly pay, a great team working environment and access to Randstad's Hapi App which gives you discounts on the High Street and Experience Days.Please click APPLY NOW for further info! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • coventry, west midlands
        • temporary
        • £19,000 - £26,000 per year
        • full-time
        Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • downpatrick, northern ireland
        • temporary
        • £9.21 per hour
        • full-time
        Randstad are recruiting for a Traffic Flow Manager with customer service skills for an NHS Client based in Downpatrick. We have an immediate start date available. This is a temporary ongoing post for approx 12 months. Training for this role will take place in Newtownards so candidates must be flexible to travel here for 5 - 7 days training. Benefits:Band 2 Rate - £9.21per hour 37.50 hours per week Monday to Friday (8.30am - 4.30pm)Enhanced holiday packagePension Requirements:At least 6 months relevant experience from a security, traffic warden or crowd-control backgroundExperience in a role within a Health and Social Care Trust would be advantageous Min 3 GCSE's including Maths and English Must be flexible to wearing full PPE and working outdoors Excellent communication and customer service skillsMust be a team playerAbility to work under pressureHighly motivated Responsibilities:Directing Cars and traffic Checking people in for testingAppointment schedule management Ensuring site health and safety and one way system is maintained Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Randstad are recruiting for a Traffic Flow Manager with customer service skills for an NHS Client based in Downpatrick. We have an immediate start date available. This is a temporary ongoing post for approx 12 months. Training for this role will take place in Newtownards so candidates must be flexible to travel here for 5 - 7 days training. Benefits:Band 2 Rate - £9.21per hour 37.50 hours per week Monday to Friday (8.30am - 4.30pm)Enhanced holiday packagePension Requirements:At least 6 months relevant experience from a security, traffic warden or crowd-control backgroundExperience in a role within a Health and Social Care Trust would be advantageous Min 3 GCSE's including Maths and English Must be flexible to wearing full PPE and working outdoors Excellent communication and customer service skillsMust be a team playerAbility to work under pressureHighly motivated Responsibilities:Directing Cars and traffic Checking people in for testingAppointment schedule management Ensuring site health and safety and one way system is maintained Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • wokingham, south east
        • temporary
        • £12.30 per hour
        • full-time
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team.Benefits:On-site car parking and cycle storageSubsidized on-site restaurantOn-site gymComprehensive trainingDiscounted staff shop Annual bonus schemeDue to Covid this role will involve working from home for the foreseeable future - all necessary equipment will be provided. Hours of work and pay rate:Monday to Thursday 09:00AM-17:30PMFriday 09:00AM-17:00PMPay rate of £12.30 per hour. Responsibilities:This role is to support the UK market, so you would be dealing with inbound calls from healthcare professionals who are predominantly within the NHS and the private medical sector.Processing telephone orders, inquiries, complaints, and requests for informationArranging for returns and credits to customers' accountsProvide updates to customers and collect feedback on customer satisfactionWorking with stakeholders from all areas of the businessMaintaining corporate SLAs and individual KPIsResponding to email inquiries from customersMaintaining customer and product knowledge Requirements:Strong customer focusEffective communication skills in English - verbal and writtenAbility to work in a team environmentGood computer skills including data inputAbility to work in a fast-paced and busy environmentOrganizational, numerical and administrative skillsWillingness to take ownership of issues and resolve them when necessaryIf you're passionate about delivering a high-quality service to corporate customers, then apply today!
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team.Benefits:On-site car parking and cycle storageSubsidized on-site restaurantOn-site gymComprehensive trainingDiscounted staff shop Annual bonus schemeDue to Covid this role will involve working from home for the foreseeable future - all necessary equipment will be provided. Hours of work and pay rate:Monday to Thursday 09:00AM-17:30PMFriday 09:00AM-17:00PMPay rate of £12.30 per hour. Responsibilities:This role is to support the UK market, so you would be dealing with inbound calls from healthcare professionals who are predominantly within the NHS and the private medical sector.Processing telephone orders, inquiries, complaints, and requests for informationArranging for returns and credits to customers' accountsProvide updates to customers and collect feedback on customer satisfactionWorking with stakeholders from all areas of the businessMaintaining corporate SLAs and individual KPIsResponding to email inquiries from customersMaintaining customer and product knowledge Requirements:Strong customer focusEffective communication skills in English - verbal and writtenAbility to work in a team environmentGood computer skills including data inputAbility to work in a fast-paced and busy environmentOrganizational, numerical and administrative skillsWillingness to take ownership of issues and resolve them when necessaryIf you're passionate about delivering a high-quality service to corporate customers, then apply today!
        • chatham, south east
        • temporary
        • £10.50 - £12.00 per hour
        • full-time
        About Our ClientOur client is shaping the future of the technology industry. Join them to shape how customers are supported now and for years to come.Job Responsibilities:As a PTS Connected Specialist you will be responsible for the ownership and resolution of technical and engagement support issues originating from our customers.You will interface with North American end-consumers, client re-sellers and stores.You will consistently apply customer service communication engagement skills and in-depth knowledge of our clients products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.Providing end consumer support for all current and legacy clients audio products.Requirements:A minimum of 3 year's experience in a customer service or technical support roleBasic understanding of domestic networksDesirable- Working knowledge of the latest home theatre, streaming audio, wireless home networking, and Bluetooth technologyDemonstrable ability to manage and resolve highly technical troubleshooting issues involving consumer audio and home networking devicesProficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Android based platformsExcellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audienceAdaptable, flexible, and open to coaching feedbackPassion and self-motivation to stay current with job related technologies and developmentsAbility to work a flexible shift including weekends and holidays in a call centre environmentApply today and make a real difference to how our client supports the customer of the future. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        About Our ClientOur client is shaping the future of the technology industry. Join them to shape how customers are supported now and for years to come.Job Responsibilities:As a PTS Connected Specialist you will be responsible for the ownership and resolution of technical and engagement support issues originating from our customers.You will interface with North American end-consumers, client re-sellers and stores.You will consistently apply customer service communication engagement skills and in-depth knowledge of our clients products, audio/wireless/Bluetooth/networking technologies, procedures, and alternatives to assess customer needs and resolve issues thereby building a solid and satisfied customer relationship.Providing end consumer support for all current and legacy clients audio products.Requirements:A minimum of 3 year's experience in a customer service or technical support roleBasic understanding of domestic networksDesirable- Working knowledge of the latest home theatre, streaming audio, wireless home networking, and Bluetooth technologyDemonstrable ability to manage and resolve highly technical troubleshooting issues involving consumer audio and home networking devicesProficiency in navigating PC and mobile operating systems, including but not limited to, Windows, Apple, and Android based platformsExcellent communication and interpersonal skills (written and verbal) with demonstrated ability to translate technical information to a non-technical audienceAdaptable, flexible, and open to coaching feedbackPassion and self-motivation to stay current with job related technologies and developmentsAbility to work a flexible shift including weekends and holidays in a call centre environmentApply today and make a real difference to how our client supports the customer of the future. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • leeds, yorkshire and the humber
        • temporary
        • £12.28 per hour
        • full-time
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator? Are you a recent graduate looking for the first step in a rewarding career?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team. This role is to support healthcare professionals who use our client's medical devices and equipment in critical and medical environments. A professional and competent outlook is paramount in this role. BenefitsBring your own ideas and shape the departmentBonus scheme (Performance based)Onsite Gym for employee useDiscounted onsite product ShopCareer Development Opportunities Pay & HoursSalary £12.28 per hour37 HOURS per week, Monday to FridayHours: 08:00AM - 18:00PM, hours flexible between these times ResponsibilitiesManage telephone enquiries through to a satisfactory resolutionThrough this log all interactions in Salesforce CRM with a Right First-Time mindsetProcess customer orders with accuracy, and following correct proceduresResponsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelEstablish and promote customer relationship building and share the voice of the customer feedbackDrives first time resolutionResponsible for driving root-cause analysis and action plans using available reporting tools.Responsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelsAssist in the development of a working environment for his/her team that fosters commitment, high energy, innovation, teamwork, customer dedication, and continuous improvement. The Leeds site has a culture of continuous improvement, Health and Safety, and all-round Quality assurance. We take pride in the work we do with our patients and employees and this role is seen a vital to that continuing mentality Requirements:The below are skills and competencies required in this role.Excellent communication skills, both verbal and writtenProven ability to establish and grow customer relationships over the telephoneA self-motivated, committed team player that takes initiative/ownershipAbility to develop close relationships with customers, suppliers, colleagues and senior stakeholdersStrong decision-making ability and ability to give clear directionsGood understanding of departmental objectives and how they fit into the end to end supply chainKnowledge of Excel; familiarity with business intelligence toolsAnalytical skills and strong organizational abilitiesAttention to detailProblem-solving aptitude The below are Education and experience required for this role.Educated to A level standard and or NVQ level 3Relevant experience in Customer Services, principally in telephone work, with a Customer first mind set.Proficient in Microsoft PackagesPositively support LEAN, 6S, process excellence/improvements.Customer-focused & goal orientatedTakes personal responsibility for decisions and delivering resultsEnsure compliance with the Company's product complaint process.Willingness to travel, and attend meetings as required.This role will help you become part of a high performing team, allowing you to demonstrate leadership qualities and be an important business partner We have a culture of personal development so providing you have the personal capability and customer service experience we will work with you to develop yourself fully whilst working in this role.We receive a high volume of applications and if you have not been contacted within 4 weeks please consider that you have not been successful at this time.
        Do you pride yourself on being able to provide outstanding Customer Service? Are you a natural communicator? Are you a recent graduate looking for the first step in a rewarding career?We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their diverse customer base. If you are friendly, proactive and articulate, you'll feel right at home in this diverse and welcoming team. This role is to support healthcare professionals who use our client's medical devices and equipment in critical and medical environments. A professional and competent outlook is paramount in this role. BenefitsBring your own ideas and shape the departmentBonus scheme (Performance based)Onsite Gym for employee useDiscounted onsite product ShopCareer Development Opportunities Pay & HoursSalary £12.28 per hour37 HOURS per week, Monday to FridayHours: 08:00AM - 18:00PM, hours flexible between these times ResponsibilitiesManage telephone enquiries through to a satisfactory resolutionThrough this log all interactions in Salesforce CRM with a Right First-Time mindsetProcess customer orders with accuracy, and following correct proceduresResponsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelEstablish and promote customer relationship building and share the voice of the customer feedbackDrives first time resolutionResponsible for driving root-cause analysis and action plans using available reporting tools.Responsible for promoting Self-Service adoption through J&J Customer Connect, EDI and any other automation channelsAssist in the development of a working environment for his/her team that fosters commitment, high energy, innovation, teamwork, customer dedication, and continuous improvement. The Leeds site has a culture of continuous improvement, Health and Safety, and all-round Quality assurance. We take pride in the work we do with our patients and employees and this role is seen a vital to that continuing mentality Requirements:The below are skills and competencies required in this role.Excellent communication skills, both verbal and writtenProven ability to establish and grow customer relationships over the telephoneA self-motivated, committed team player that takes initiative/ownershipAbility to develop close relationships with customers, suppliers, colleagues and senior stakeholdersStrong decision-making ability and ability to give clear directionsGood understanding of departmental objectives and how they fit into the end to end supply chainKnowledge of Excel; familiarity with business intelligence toolsAnalytical skills and strong organizational abilitiesAttention to detailProblem-solving aptitude The below are Education and experience required for this role.Educated to A level standard and or NVQ level 3Relevant experience in Customer Services, principally in telephone work, with a Customer first mind set.Proficient in Microsoft PackagesPositively support LEAN, 6S, process excellence/improvements.Customer-focused & goal orientatedTakes personal responsibility for decisions and delivering resultsEnsure compliance with the Company's product complaint process.Willingness to travel, and attend meetings as required.This role will help you become part of a high performing team, allowing you to demonstrate leadership qualities and be an important business partner We have a culture of personal development so providing you have the personal capability and customer service experience we will work with you to develop yourself fully whilst working in this role.We receive a high volume of applications and if you have not been contacted within 4 weeks please consider that you have not been successful at this time.
        • ashton-under-lyne, north west
        • temporary
        • £11.21 per hour
        • full-time
        Are you seeking temporary work in the Manchester area?Randstad is currently looking for Steward in Ashton-Under-Lyne on a temporary basis.Due of the nature of the role, a Basic DBS check will be completedThe position provides weekly pay and is available on an interim basis on a 4 on 4 off shift pattern.Responsibilities:Meet and greet the general public on arrival. Use the check in system to confirm arrival.Guide attendees to a waiting area or queue depending on the set-up of the site.Ensure Social Distancing is Maintained.Strong emphasis on cleaning, ensuring areas and equipment are clean and sanitized ready for the next person to use. *Responsibilities will vary as there are several roles that make up a Test Site*Requirements:Clean Basic DBSA good attitude & strong work ethicGood customer service skills are essentialBenefits:Competitive pay rateAdded to the Randstad CPE database for further opportunitiesTo apply, please contact the Randstad CPE Manchester Office 0161 245 3630 or submit a CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Are you seeking temporary work in the Manchester area?Randstad is currently looking for Steward in Ashton-Under-Lyne on a temporary basis.Due of the nature of the role, a Basic DBS check will be completedThe position provides weekly pay and is available on an interim basis on a 4 on 4 off shift pattern.Responsibilities:Meet and greet the general public on arrival. Use the check in system to confirm arrival.Guide attendees to a waiting area or queue depending on the set-up of the site.Ensure Social Distancing is Maintained.Strong emphasis on cleaning, ensuring areas and equipment are clean and sanitized ready for the next person to use. *Responsibilities will vary as there are several roles that make up a Test Site*Requirements:Clean Basic DBSA good attitude & strong work ethicGood customer service skills are essentialBenefits:Competitive pay rateAdded to the Randstad CPE database for further opportunitiesTo apply, please contact the Randstad CPE Manchester Office 0161 245 3630 or submit a CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • solihull, west midlands
        • temporary
        • £11.50 - £11.52 per hour
        • full-time
        OverviewLocation: Solihull Job Title: Online Customer Support AgentJob Type: TemporarySalary: £11.52 About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Black Friday sale, this huge promotion will see a spike in demand and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you. Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basis You will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What do the company want? Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm10am-6pm2pm - 10pm4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help. Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: Solihull Job Title: Online Customer Support AgentJob Type: TemporarySalary: £11.52 About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Black Friday sale, this huge promotion will see a spike in demand and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you. Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basis You will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What do the company want? Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm10am-6pm2pm - 10pm4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help. Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • bridgend, wales
        • temporary
        • £8.92 per hour
        • full-time
        This is a really unique opportunity to join a fantastic organisation that really make a difference to people's lives on a Temporary basis up until the end of December 2020.You will be responsible for visiting different sites across South Wales on a daily basis, meeting with member's of the public, asking them a number of questions before they attend an appointment and then cleaning down an areas they have been in contact with once their appointment is over.You will be working full time hours, the earliest possibly start in the morning would be 7am and your latest possible finish would be 7pm in the evening.This is a weekly paid role.For more information, please click APPLY NOW!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        This is a really unique opportunity to join a fantastic organisation that really make a difference to people's lives on a Temporary basis up until the end of December 2020.You will be responsible for visiting different sites across South Wales on a daily basis, meeting with member's of the public, asking them a number of questions before they attend an appointment and then cleaning down an areas they have been in contact with once their appointment is over.You will be working full time hours, the earliest possibly start in the morning would be 7am and your latest possible finish would be 7pm in the evening.This is a weekly paid role.For more information, please click APPLY NOW!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • telford, west midlands
        • temporary
        • £9.00 per hour
        • full-time
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company? We have competitive pay rates and set shift patterns, in a clean and professional environment. You'll get weekly pay, scheduled shifts and paid holiday. Do you have a proactive and professional approach to your work? If yes, please apply today!Benefits:Weekly payPotential for contract to go longer37.5 hours per week - Full time - M-FAccrue paid holidaysParking and bike storage Based in Telford with excellent link to public transportHealth & safety training and supportAccess to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£9.00 per hour Responsibilities:Accepting inbound telephone calls from customers into national customer contact centreDirecting calls to correct place first time if customer care advisor can not give informationKnowledge to be provided by Customer care advisor:BFOSAPExcelTEAMSProduct price and availability across all company Brands.Standard delivery days and cut off times for deliveriesTelephone extensions and connection as requiredFranchise Distributor location and contact detailsLocal Sales Engineer informationDiscount groups and weightsProof of delivery for dispatched goodsInformation for events and promotionsSupport the returns processAdvise on logistics service offerPromotion of company digital tools to our customersCatalogue order requestsProcessing Sales orders when requiredRequirements:Good communication skills and an understanding of verbal and written EnglishProfessional manorAttention to detailExcellent attendance levels and attitude Apply today and our team will contact you within 24hours!
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company? We have competitive pay rates and set shift patterns, in a clean and professional environment. You'll get weekly pay, scheduled shifts and paid holiday. Do you have a proactive and professional approach to your work? If yes, please apply today!Benefits:Weekly payPotential for contract to go longer37.5 hours per week - Full time - M-FAccrue paid holidaysParking and bike storage Based in Telford with excellent link to public transportHealth & safety training and supportAccess to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£9.00 per hour Responsibilities:Accepting inbound telephone calls from customers into national customer contact centreDirecting calls to correct place first time if customer care advisor can not give informationKnowledge to be provided by Customer care advisor:BFOSAPExcelTEAMSProduct price and availability across all company Brands.Standard delivery days and cut off times for deliveriesTelephone extensions and connection as requiredFranchise Distributor location and contact detailsLocal Sales Engineer informationDiscount groups and weightsProof of delivery for dispatched goodsInformation for events and promotionsSupport the returns processAdvise on logistics service offerPromotion of company digital tools to our customersCatalogue order requestsProcessing Sales orders when requiredRequirements:Good communication skills and an understanding of verbal and written EnglishProfessional manorAttention to detailExcellent attendance levels and attitude Apply today and our team will contact you within 24hours!

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