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    Our partner Monster has 6 postings in milton keynes.

      • milton keynes, hc
      • full-time
      • 360 Resourcing Solutions
      My client is looking for a Call Centre Advisor to join their team based in Milton Keynes.Paying a basic salary of £24,500 with a bonus of up to 20% (£4,900)What you can expect in return as our Call Centre Advisor…An excellent salary and benefits packageThe opportunity to develop and grow with the businessGenerous discounts Full time role What you will be doing as our Call Centre Advisor…Your role will require you to provide first-line customer service support in relation to any questions they may have. This will done over a range of platforms whether that be over the phone, email or live ;You will also assist customers with their queries or if further information is required to resolve the matter, you will ensure that this is directed to the relevant department, ensuring that the matter is resolved for our customer.This role would require you to cover weekends on a rota basis.What we are looking for in our Call Centre Advisor…You will have excellent communication skills and the ability to be an effective and professional communicator via email and live chat, you should be passionate about customer service and are committed to delivering an excellent experience for customers.You will need to have experience working within a customer service role, but most of all,you must have a great attitude and a hunger to learn and develop.If all of the above sounds good, then hit apply now!
      • milton keynes, hc
      • full-time
      • Tsys Managed Services Emea Limited
      We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to customers of well-known UK bank/building societies. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of experiences.The role is full-time 40hrs/week by rota, meeting the needs of all kinds of customers. Business operates between 8am and 8pm, Monday through Sunday, so we can be there for every customer, when they need us. Your shifts might be 8am-5pm, 11am-8pm, or anywhere in between, set out on a rota well in advance.Are you ready for a new challenge?Responsibilities:Answering customer queriesManaging accounts for customers such as balance transfers, setting up direct debits, and credit limit alterationsProviding excellent customer services at all times while building and maintaining a professional relationship with customersProcessing card paymentsInvestigations into recurring issuesWorking with other internal teams to provide a streamlined experience for customersThe ideal candidate would have:Customer service experience (face to face or telephone)An understanding of credit cardsExcellent communication and listening skillsIT skillsGood level of spoken and written EnglishAn ability to work as part of a teamGood telephone mannerAn ability to work under pressure and manage stressCustomer focused and results-orientatedIn return for your hard work, our benefits:Life Insurance – x1 Salary (Can be increased to x4 at additional cost)Full Training providedMediCash Health Care PlanPension (Employee 5% - Company 3% contributions)26 Days Annual Leave + Bank Holidays (Rising to 30 days with continuous service)Option to buy or sell additional leaveEnhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on length of service with usCycle to work schemeMaternity & Adoption Pay – (12 Weeks Full Pay – after 26 weeks in employment)Paternity Leave (2 Weeks Full Pay – After 26 weeks in employment)Shared Parental Leave – (12 Weeks Full Pay – after 26 weeks in employment)Bereavement Leave – (5 Days Leave at Full Pay)Dependent Leave – (2 Days at Full Pay)Free onsite parking with 24/7 securitySubsidized Canteen (with great breakfast!)If you feel like you could meet the challenge, where no day is the same, and where optimism and individuality shine through, click APPLY today! We'd love to have you on board.TSYS Managed Services (TMS) offer financial solutions in the form of customer service, through our outsource contact centres on behalf of Banking and Building Societies in the UK and Europe such as Nationwide, Virgin Money, Metro Bank and many more. We are part of a larger worldwide organisation called Global Payments who operate in over 80 countries worldwide offering payment solutions.
      • milton keynes, hc
      • full-time
      • 360 Resourcing Solutions
      My client is looking for a Call Centre Advisor to join their team based in Milton Keynes.Paying a basic salary of £24,500 with a bonus of up to 20% (£4,900)What you can expect in return as our Call Centre Advisor…An excellent salary and benefits packageThe opportunity to develop and grow with the businessGenerous discounts Full time role What you will be doing as our Call Centre Advisor…Your role will require you to provide first-line customer service support in relation to any questions they may have. This will done over a range of platforms whether that be over the phone, email or live ;You will also assist customers with their queries or if further information is required to resolve the matter, you will ensure that this is directed to the relevant department, ensuring that the matter is resolved for our customer.This role would require you to cover weekends on a rota basis.What we are looking for in our Call Centre Advisor…You will have excellent communication skills and the ability to be an effective and professional communicator via email and live chat, you should be passionate about customer service and are committed to delivering an excellent experience for customers.You will need to have experience working within a customer service role, but most of all,you must have a great attitude and a hunger to learn and develop.If all of the above sounds good, then hit apply now!
      • milton keynes, hc
      • part-time
      • Tsys Managed Services Emea Limited
      We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service and fraud support to customers of a well-known bank. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of experiences.The role is part-time 20hrs/week, filling the evening and weekend shifts meaning we can meet the needs of all kinds of customers. This means your shift rotation will see you working 6pm-10pm Weds-Fri, and either 9am-6pm or 11am-8pm on Saturdays, dependent on business needs.Are you ready for a new challenge?Responsibilities:Answering customer queriesUsing state of the art fraud systems to assist customers with fraudulent transactionsManaging accounts for customers such as balance transfers, setting up direct debits, and credit limit alterationsProviding excellent customer services at all times while building and maintaining a professional relationship with customersProcessing card paymentsInvestigations into recurring issuesWorking with other internal teams to provide a streamlined experience for customersThe ideal candidate would have:Customer service experience (face to face or telephone)An understanding of credit cardsAn understanding of fraud and disputesExcellent communication and listening skillsIT skillsGood level of spoken and written EnglishAn ability to work as part of a teamGood telephone mannerAn ability to work under pressure and manage stressCustomer focused and results-orientatedIn return for your hard work, our benefits:Life Insurance – x1 Salary (Can be increased to x4 at additional cost)Full Training providedMediCash Health Care PlanPension (Employee 5% - Company 3% contributions)26 Days Annual Leave + Bank Holidays (Rising to 30 days with continuous service)Option to buy or sell additional leaveEnhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on length of service with usCycle to work schemeMaternity & Adoption Pay – (12 Weeks Full Pay – after 26 weeks in employment)Paternity Leave (2 Weeks Full Pay – After 26 weeks in employment)Shared Parental Leave – (12 Weeks Full Pay – after 26 weeks in employment)Bereavement Leave – (5 Days Leave at Full Pay)Dependent Leave – (2 Days at Full Pay)Free onsite parking with 24/7 securitySubsidized Canteen (with great breakfast!)If you feel like you could meet the challenge, where no day is the same, and where optimism and individuality shine through, click APPLY today! We'd love to have you on board.TSYS Managed Services (TMS) offer financial solutions in the form of customer service, through our outsource contact centres on behalf of Banking and Building Societies in the UK and Europe such as Nationwide, Virgin Money, Metro Bank and many more. We are part of a larger worldwide organisation called Global Payments who operate in over 80 countries worldwide offering payment solutions. TSYS Managed Services (TMS) is an equal opportunities employer.
      • milton keynes, hc
      • full-time
      • Nigel Frank International
      Regional Incident Response LeaderJob DescriptionMy client is a globally renowned consultancy firm, who for over 100 years has specialised in analytics, engineering, data and cyber security in sectors such as business, military and government. They are known to be a prominent partner in some of the most innovative projects worldwide, and highly trusted to work with the most sensitive agencies. As they believe in being part of something bigger than themselves, they take a mission-first approach to supporting their clients to decide on the most appropriate strategies.They are seeking to welcome a Regional Incident Response Leader to their expert, creative team to provide client-facing support during incident response processes, playbooks and cyber exercises. In this role, you will be encouraged to inspire and empower their clients, as well enhance security and well-being for wider communities and people around the world.Role & ResponsibilitiesThis role is varied, please find below some of the main responsibilities we are looking for:Provide leadership and mentoring for fellow employeesContribute to company growth through sharing innovative ideas and principlesValidating and escalating incidents, as well as coordinating response activitiesProviding guidance on tracking and capabilities or gaps affecting security postureLiaising between the Security Operations Centre and business and technical teamsApplying expertise in business needs to conduct cost/benefit analysis of potential actionsSkills & QualificationsWe are looking for a good mix of the below skills, (not necessarily all of the below):Experience leading fast-paced project delivery teams with private and/or public sector clients, as well as fostering positive client relationships with senior leadersExperience with incident response and security operations (such as triage analysis, forensics, threat hunting, and Cyber threat intelligence)Testing and updating incident response plans and processesExperienced in identifying new business opportunitiesBenefitsSalary between £140,000 - £160,000 (depending on experience)Plus much moreNext StepsThis is the brief description of the role, for the full information, simply apply to the role and I will call you to discuss. This is an exclusive client to Nigel Frank International.My client is looking to begin the interview process ASAP, so don't miss out, APPLY now!If this wasn't exactly the role you were looking for, please apply to this role anyway, just highlight what you are looking for, apply with your CV with a brief overview of what you are looking for (The role, top 3 techs, location, salary). I will call you to discuss your skill-set further, there may be other roles I am working on that you may be suited for.I specialise in Microsoft BI, SQL Server and Azure Analytics recruitment here at Nigel Frank International, specialising in the placement of highly-skilled candidates in various IT positions (Engineers, Analysts, Architects, Consultants, Project Managers, Management etc.).We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group.Twitter: @NigelFrank_BILinkedIn: Email: Please Note: This is a permanent role. This role is for UK Residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
      • milton keynes, hc
      • full-time
      • 360 Resourcing Solutions
      My client is looking for a Call Centre Advisor to join their team based in Milton Keynes.Paying a basic salary of £24,500 with a bonus of up to 20% (£4,900)What you can expect in return as our Call Centre Advisor…An excellent salary and benefits packageThe opportunity to develop and grow with the businessGenerous discounts Full time role What you will be doing as our Call Centre Advisor…Your role will require you to provide first-line customer service support in relation to any questions they may have. This will done over a range of platforms whether that be over the phone, email or live ;You will also assist customers with their queries or if further information is required to resolve the matter, you will ensure that this is directed to the relevant department, ensuring that the matter is resolved for our customer.This role would require you to cover weekends on a rota basis.What we are looking for in our Call Centre Advisor…You will have excellent communication skills and the ability to be an effective and professional communicator via email and live chat, you should be passionate about customer service and are committed to delivering an excellent experience for customers.You will need to have experience working within a customer service role, but most of all,you must have a great attitude and a hunger to learn and develop.If all of the above sounds good, then hit apply now!

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