2 jobs found in northern ireland

The Safeguarding and Student Wellbeing Officer will provide a support intervention service focusing on identifying and reporting abuse and enabling students to overcome the barriers they face to their learning. BenefitsOpportunity to work at one of the UK's largest FE / HE colleges£13.58 per hour36 hours per week - Monday to FridayCanteen Onsite parking Requirements Hold a relevant qualification - Diploma / Foundation Degree or above and 2 years experience in a similar role OR 4 years experience working with young people to overcome barriers to their educational successExperience of providing support, advice and guidance to young peopleExperience of implementing a range of support interventions necessary to meet the needs of individualstudents enabling them to overcome their barriers to education and learning.Candidates will be subject to enhanced vetting and compliance due to the nature of this workResponsibilitiesTo act as campus Safeguarding Officer, providing first line response to disclosures of abuse/ suspected abuseReceive information from any staff, volunteers, children, parents or carers who have safeguarding concerns and record it and refer as appropriateTo proactively engage with the colleges most vulnerable students across all curriculum areas and provide one to one emotional support and advocacy To provide an information, advice and guidance service to all Belfast Metropolitan College students across all campusesTo implement and maintain a set of operational procedures and codes of good practice in relation to the assessment of student barriers to education and learningA more detailed description with a full list of duties is available on request Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Randstad are recruiting for an experienced Data Protection and Complaints Officer for Belfast Metropolitan college. The post holder will be responsible for investigating and responding to customer complaints.BenefitsOpportunity to work at one of the UK's largest FE / HE colleges£19.04 per hour36 hours per week (Monday - Friday)Canteen (Term Time)Onsite parking Enhanced holiday packageRequirementsHave a qualification at degree level, or higher, in a relevant disciplineRelevant post qualification experience of administering corporate complaints and data protection servicesExperience of managing a front-line corporate complaints function Experience of managing, planning and conducting complex, sensitive and confidential investigationsExperience of managing and developing Data Protection services and Freedom of Information servicesResponsibilitiesTo manage and review the complaint's handling process from receipt to issue to analysisTo investigate and respond to customer complaints To communicate complaints procedures, assist with the investigation of serious complaints and recommend appropriate actionTo negotiate suitable resolutions to complaints with customers To ensure the College complies with its legal obligations in relation to Data Protection and Freedom of Information To provide regular reports To maintain and develop the data breach management process, investigate breaches, identify trends, make recommendations for improvement and develop training to address identified issuesA more detailed description with a full list of duties is available on request Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.