thank you for subscribing to your personalised job alerts.

    1 job found in north west

    filter2
    • specialism1
      working in
      show 1 jobs
      clear filter
    • location1
      location & range
        show 1 jobs
        clear filter
      • job types
        job types
        show 1 jobs
        clear filter
      • salary
        salary
        show 1 jobs
        clear filter
      clear all
        • chester, north west
        • permanent
        • £21,000 - £25,000, per year, 24 days hol + bank hols, incentive scheme
        • randstad business support
        Our client has an exciting opportunity for a number of experienced arrears and recoveries executives to join their busy team in their modern offices on Chester Business Park. There are roles in both recoveries and assessments so job descriptions and salaries will vary accordingly.The role is to maximise arrears collections on behalf of their clients through inbound and outbound calls, agreeing and arranging repayment plans, assessing affordability and discussing missed payment consequences. Dealing with customer enquiries in line with client SLA's and KPI's while displaying a high level of customer service with both internal and external parties in line with legal / statutory requirements (FSA MCOB rules) is a critical part of this roleThe ability to have difficult conversations is essential, so a resilient nature and the ability to deal with pressured situations and have a high attention to detail are must-haves for this role. Building effective relationships, being articulate and professional and experience working in a contact centre and / or fast paced environment would be traits the successful candidate would possess.Working patterns are Monday to Friday 8am-4.30pm, 9am-5.30pm, 12pm-8pm with one Saturday in four 9am-3pm. Free parking on site for some shifts is available. Alternative parking available nearby.If you have financial services experience, have outstanding customer service skills, enjoy a fast-paced, pressured environment and a structured daily routine, apply now to find out more!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Our client has an exciting opportunity for a number of experienced arrears and recoveries executives to join their busy team in their modern offices on Chester Business Park. There are roles in both recoveries and assessments so job descriptions and salaries will vary accordingly.The role is to maximise arrears collections on behalf of their clients through inbound and outbound calls, agreeing and arranging repayment plans, assessing affordability and discussing missed payment consequences. Dealing with customer enquiries in line with client SLA's and KPI's while displaying a high level of customer service with both internal and external parties in line with legal / statutory requirements (FSA MCOB rules) is a critical part of this roleThe ability to have difficult conversations is essential, so a resilient nature and the ability to deal with pressured situations and have a high attention to detail are must-haves for this role. Building effective relationships, being articulate and professional and experience working in a contact centre and / or fast paced environment would be traits the successful candidate would possess.Working patterns are Monday to Friday 8am-4.30pm, 9am-5.30pm, 12pm-8pm with one Saturday in four 9am-3pm. Free parking on site for some shifts is available. Alternative parking available nearby.If you have financial services experience, have outstanding customer service skills, enjoy a fast-paced, pressured environment and a structured daily routine, apply now to find out more!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

      thank you for subscribing to your personalised job alerts.

      It looks like you want to switch your language. This will reset your filters on your current job search.