1 job found in london

An exciting contract opportunity has arisen for a Outsourcing Director to join our client, a leading financial institution, to spearhead the management and delivery of a long-term strategy for Outsourcing contracts and relationships. Key skills & experience required:Strong experience managing and negotiating complex and bespoke IT/Operational Procurement ContractsOutsourcing management experience (service level management; contract reviews, change requests, incident and problem management; overall outsourcing governance)Experience of putting governance processes in place that are fit for purpose.Procurement and outsourcing experience at the leadership level; must have experience working with senior management and understand the role of Outsourcing in the Banking and Public sectors.Minimum of 10 years of experience in procurement/outsourcing. 3 years of progressive management experience. Must have led organisations in similar types of transformation in the past.Experience managing multiple projects and/or vendors as a project leader.Previous experience of managing 'materially outsourced' arrangements (Sysc8)Previous big 4 consulting experience is desirable, but not essential.Has operated in both Public and Private sectors.Aware of Public Contract Regulations 2015Director responsibilities for the candidate will include:Lead and drive the development and execution of the strategic visionIdentify potential issues/events that could affect performance, resources, schedule, budget, scope and/or deadline; escalate issues to appropriate parties & drive resolution.Build strong partnerships with functional teams to support their business capability needs, coaching and advising on competitive bids, negotiation of terms and conditions, and managing partner performance to SLAs. Leverage the capabilities within the Centres of Excellence of strategic partners to harness emergent technologies and bring great practices into our organisation. Serve as a "trusted advisor" to the bank in our service delivery needs.On an ongoing basis, publish dashboards and metrics to report on performance.Ensure that the current and future service level requirements of customers are identified, understood, negotiated, documented and monitored in the form of KPIs, SLAs and OLAsBe an active stakeholder and drive relentless improvements across the supporting teams to meet existing customer contract/statement of work, SLAs, OLAs and compliance requirements.Own and lead the execution of the process development and improvement roadmap for multiple processes to improve alignment and business outcomes including continually improving the service management processes with a focus on addressing the organisation's highest prioritiesFoster innovation, prioritise initiatives, and lead respective areas of expertiseWork closely with business delivery and applications owners to plan and coordinate services introduction, expansion / reduction and retirement ensuring compatibility and minimising disruption.Ensure that service performance reviews are scheduled, carried out with customers regularly and documented, with agreed actions progressedMonitor spending patterns to ensure that spending on partners is per budgets.Work with Commercial Operations Director to effectively liaise and inform the 2LoDIf you have similar experience to that outlined above, please forward your CV today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.