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        • bristol, south west
        • permanent
        • £27,000 - £31,000, per year, Competitive Benefits Package
        • randstad business support
        This is a great opportunity for someone with strong pensions experience looking to progress further in their career!Are you a Pensions team Manager / Leader or a Pensions team Supervisor looking to further their career?Do you want to work for a company that has established and maintained long-lasting relationships with their business partners and clients by providing them with professional, friendly and importantly personalised administration?If this sounds like the role and company you aspire to work for then apply now The Role As a Team Lead you will be dealing with the administration of the pension schemes along with delegating work to your team administrators. You will be responsible for managing and processing all aspects of the pension and deal directly with clients and advisers.Receiving instructions , ensuring any task activity is accurately completed.Building and maintaining good relationships with clients, business partners and advisers Informing clients and financial intermediaries of specific matters or issues affecting their schemes, especially actual or potential problems.Ensuring that all deadlines are agreed, key performance indicators, service standards and regulatory reporting requirements are met.Proactively identifies risk within the department and escalates concerns to Operations Manager.Plan resources and manage timescales for the day to day running of the New Business team as well as ad hoc projects Motivate the team, create enthusiasm, be positive and approachable Identify improvements to internal processes/procedures and implement changes The Person Previous pensions experience within SSAS Provider and or SIPP experience is essential.Previous management or team lead experience is essential.Strong Administrative skills.Experience in supporting and managing staff with different levels of experience.Focused on results and the delivery of high quality service.Customer focused.Proactive approach to continually improve knowledge and skillsApply Now For further details contact Ian Davies - Principal Consultant at Randstad 0117 3116493Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        This is a great opportunity for someone with strong pensions experience looking to progress further in their career!Are you a Pensions team Manager / Leader or a Pensions team Supervisor looking to further their career?Do you want to work for a company that has established and maintained long-lasting relationships with their business partners and clients by providing them with professional, friendly and importantly personalised administration?If this sounds like the role and company you aspire to work for then apply now The Role As a Team Lead you will be dealing with the administration of the pension schemes along with delegating work to your team administrators. You will be responsible for managing and processing all aspects of the pension and deal directly with clients and advisers.Receiving instructions , ensuring any task activity is accurately completed.Building and maintaining good relationships with clients, business partners and advisers Informing clients and financial intermediaries of specific matters or issues affecting their schemes, especially actual or potential problems.Ensuring that all deadlines are agreed, key performance indicators, service standards and regulatory reporting requirements are met.Proactively identifies risk within the department and escalates concerns to Operations Manager.Plan resources and manage timescales for the day to day running of the New Business team as well as ad hoc projects Motivate the team, create enthusiasm, be positive and approachable Identify improvements to internal processes/procedures and implement changes The Person Previous pensions experience within SSAS Provider and or SIPP experience is essential.Previous management or team lead experience is essential.Strong Administrative skills.Experience in supporting and managing staff with different levels of experience.Focused on results and the delivery of high quality service.Customer focused.Proactive approach to continually improve knowledge and skillsApply Now For further details contact Ian Davies - Principal Consultant at Randstad 0117 3116493Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • city of london, london
        • permanent
        • £50,000 - £65,000 per year
        • randstad financial services
        An immediate opportunity has arisen for an experienced Head of Documentation & Product Development to join our client, a leading financial institution based LondonAbout the company:Our client is building a pensions platform that is transforming pensions, savings and financial well-being, across all generations, around the world. They are making pensions clear and easy in the UK and Ireland, the Middle East, the USA and Australia. Their innovative approach is bringing us huge success and they are scaling up our product team to support our growth. About the role:They are looking to hire the Head of Documentation & Product Development to work in London, to provide ownership of all technical documentation. As they extend their platform into new territories they need to ensure that users of the platform understand how to perform their roles and they need to ensure that all users are given advance notice of new features or changes that may impact them. You will work with engineering to understand any features being built or changes being made and ensure that release notes and manuals are produced or updated and users informed in advance of going live. Key responsibilities for the Head of Documentation & Product Development will include:- Design and implement a set of best practice standards for all technical documentation including release notes and platform operational manuals- Be responsible for the production and timely delivery of 'user appropriate' documentation to support new and existing users of the platform- Maintain a central repository of all documentation with appropriate permissions and clear and auditable version control- Have a clear understanding of the product roadmap and release scheduleRequirements for the Head of Documentation & Product Development:- Ideally you will have a demonstrable pension, product development, or a related financial service background of 5+ years at a senior level- Top-notch communication and influencing skills, and can demonstrate these across all levels- Ability to interpret complex technical information and make it accessible for different audiences- Strong organisational skills- Strong problem solving skills and willingness to roll up one's sleeves to get the job done Skilled at working effectively with cross functional teams across multiple disciplines- Product documentation and experience of working and delivering in technology is highly recommended as you will be working hand in hand with architects, product owners and developers, as well as customers and stakeholdersIf you have similar experience to that outlined above and are looking for a permanent opportunity, please forward your CV today.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        An immediate opportunity has arisen for an experienced Head of Documentation & Product Development to join our client, a leading financial institution based LondonAbout the company:Our client is building a pensions platform that is transforming pensions, savings and financial well-being, across all generations, around the world. They are making pensions clear and easy in the UK and Ireland, the Middle East, the USA and Australia. Their innovative approach is bringing us huge success and they are scaling up our product team to support our growth. About the role:They are looking to hire the Head of Documentation & Product Development to work in London, to provide ownership of all technical documentation. As they extend their platform into new territories they need to ensure that users of the platform understand how to perform their roles and they need to ensure that all users are given advance notice of new features or changes that may impact them. You will work with engineering to understand any features being built or changes being made and ensure that release notes and manuals are produced or updated and users informed in advance of going live. Key responsibilities for the Head of Documentation & Product Development will include:- Design and implement a set of best practice standards for all technical documentation including release notes and platform operational manuals- Be responsible for the production and timely delivery of 'user appropriate' documentation to support new and existing users of the platform- Maintain a central repository of all documentation with appropriate permissions and clear and auditable version control- Have a clear understanding of the product roadmap and release scheduleRequirements for the Head of Documentation & Product Development:- Ideally you will have a demonstrable pension, product development, or a related financial service background of 5+ years at a senior level- Top-notch communication and influencing skills, and can demonstrate these across all levels- Ability to interpret complex technical information and make it accessible for different audiences- Strong organisational skills- Strong problem solving skills and willingness to roll up one's sleeves to get the job done Skilled at working effectively with cross functional teams across multiple disciplines- Product documentation and experience of working and delivering in technology is highly recommended as you will be working hand in hand with architects, product owners and developers, as well as customers and stakeholdersIf you have similar experience to that outlined above and are looking for a permanent opportunity, please forward your CV today.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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