1 job found in London, London

Job ResponsibilitiesYou will be working in a busy Client Order Management team responsible for managing and processing dealing instructions, and ensuring these are executed in a timely manner. As a Client Order Management Specialist you will be providing a comprehensive customer-focused service in support of the organisations growth and goals, maintaining quality targets and standards. What you'll be doingCarrying out all tasks ensuring the accurate and timely execution of client orders for the pooled fund range liaising with 3rd Parties as necessary.Developing and maintaining effective Client and Service Provider relationships.Resolving day to day operational issues or errors as well as any anomalies to ensure high-level of customer service and accurate transactions. Proactively identify process improvements, service and risks to ensure client service is robust to meet capacity and stakeholder requirements.Maintaining procedure manuals, task lists and Risk Maps Producing management information to management highlighting trends, analysis and errors.Representing the team, department in a professional manner, understanding and anticipating the business needs, developing good working relationships with all internal and external parties.Work collaboratively with peers to share best practise, creating an awareness of issues throughout the department.What we're looking forRobust technical unit dealing, client order management lifecycle experienceAn understanding of key risks is essential together with excellent client service skillsThe ability to work as part of a team as well as on their own, and attention to detail. Someone who enjoys working in a fast-paced environment and can work to deadlines with the ability to multi-skill would be best suited to the role.BenefitsWhatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, at least 25 days' holiday (with potential to rise to 26 days), private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products. Your hard work will be rewarded when you join us.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003