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      • abingdon, south east
      • temporary
      • randstad inhouse services
      Randstad are looking for a Technical operations Analyst with lateral flow experience to join a family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The position of Technical Services Analyst is within our Toxicology Business Unit located at our office in Abingdon, UK. Working across a multinational business, this technical expert will be responsible for developing and delivering operational improvement projects for our lateral flow based products as well as assisting with the day to day manufacture of our product portfolio. The role is a hybrid which will involve product complaint investigation, involvement in/oversight of day to day lateral flow cartridge manufacture including purchase and shipping of some critical materials, product improvements and post marketing surveillance activities. The role will require in depth knowledge of lateral flow and antibody technology with an aim to developing validation plans, protocols and reports as well as providing customer reports following product investigations. In addition, the Technical Services Analyst will troubleshoot production issues as and when they arise, ensuring that products are released in a timely fashion and in line with the client's Quality expectations.Based in the UK, the Technical Services Analyst will have regular interaction with teams in China, US and UK.RESPONSIBILITIES: Reviewing technical data from release for sale testing and agreeing outcome of testing in conjunction with QA and CMOMonitoring, assessing and compiling reports for all ongoing validation and stability studies Developing and delivering analytical and clinical performance updates as required by IVDRProviding technical expertise for tender applicationsProviding technical support to the Product Support Team and other Abbott entities in relation to SoToxa, DDSU, DDSV and Certus product familiesKey contact for CMO relationship, helping to drive SoToxa cartridge related customer complaint investigations and providing reports for customers when requestedManage the change control process between UK and CMO, overseeing introduction of product changes. Manage investigation of non-conforming product and manufacturing failures, providing technical expertise and direction for investigation activities & overseeing implementation of corrective actions when required. Design and initiate process improvement opportunities driving manufacturing robustness and operational excellence Assist the logistics team providing technical review and approving the write-off of tailing stock Provide any necessary SOP/Procedural updates required in ATUK's system and agree and review all CMO updatesAgree, review and approve validation procedures along with Operations ManagerProvide CMO with post-market surveillance summaries as and when availableOversee and agree work related to SoToxa Market Expansion plans with CMO, flagging budgetary implicationsGather agreed KPI information and present to Manager, Scientific Service Delivery and Operations ManagerManage relationships with critical suppliers, agreeing production schedule and shipping arrangements where requiredProvide input into license applications for shipment of raw materials into ChinaAssist R&D New Product Development process providing manufacturing input.Assist in the generation and agreement of supplier specification with the Operations manager.PREFERRED QUALIFICATIONS:Experience of dealing with different cultures, in particular working with Chinese based businessesA basic understanding of Microplate production or a desire to learnSix sigma qualification would be an advantagePrevious project management experience/qualifications
      Randstad are looking for a Technical operations Analyst with lateral flow experience to join a family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The position of Technical Services Analyst is within our Toxicology Business Unit located at our office in Abingdon, UK. Working across a multinational business, this technical expert will be responsible for developing and delivering operational improvement projects for our lateral flow based products as well as assisting with the day to day manufacture of our product portfolio. The role is a hybrid which will involve product complaint investigation, involvement in/oversight of day to day lateral flow cartridge manufacture including purchase and shipping of some critical materials, product improvements and post marketing surveillance activities. The role will require in depth knowledge of lateral flow and antibody technology with an aim to developing validation plans, protocols and reports as well as providing customer reports following product investigations. In addition, the Technical Services Analyst will troubleshoot production issues as and when they arise, ensuring that products are released in a timely fashion and in line with the client's Quality expectations.Based in the UK, the Technical Services Analyst will have regular interaction with teams in China, US and UK.RESPONSIBILITIES: Reviewing technical data from release for sale testing and agreeing outcome of testing in conjunction with QA and CMOMonitoring, assessing and compiling reports for all ongoing validation and stability studies Developing and delivering analytical and clinical performance updates as required by IVDRProviding technical expertise for tender applicationsProviding technical support to the Product Support Team and other Abbott entities in relation to SoToxa, DDSU, DDSV and Certus product familiesKey contact for CMO relationship, helping to drive SoToxa cartridge related customer complaint investigations and providing reports for customers when requestedManage the change control process between UK and CMO, overseeing introduction of product changes. Manage investigation of non-conforming product and manufacturing failures, providing technical expertise and direction for investigation activities & overseeing implementation of corrective actions when required. Design and initiate process improvement opportunities driving manufacturing robustness and operational excellence Assist the logistics team providing technical review and approving the write-off of tailing stock Provide any necessary SOP/Procedural updates required in ATUK's system and agree and review all CMO updatesAgree, review and approve validation procedures along with Operations ManagerProvide CMO with post-market surveillance summaries as and when availableOversee and agree work related to SoToxa Market Expansion plans with CMO, flagging budgetary implicationsGather agreed KPI information and present to Manager, Scientific Service Delivery and Operations ManagerManage relationships with critical suppliers, agreeing production schedule and shipping arrangements where requiredProvide input into license applications for shipment of raw materials into ChinaAssist R&D New Product Development process providing manufacturing input.Assist in the generation and agreement of supplier specification with the Operations manager.PREFERRED QUALIFICATIONS:Experience of dealing with different cultures, in particular working with Chinese based businessesA basic understanding of Microplate production or a desire to learnSix sigma qualification would be an advantagePrevious project management experience/qualifications
      • abingdon, south east
      • temporary
      • randstad inhouse services
      Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The position of Sales Order and Dispatch Specialist is within our Abbott Rapid Diagnostics customer operations department located in Abingdon, Oxfordshire. This role will be working within a team of multi-talented staff providing an excellent service to our customers. The Sales Order Processing team is a fast paced team and the ideal candidate should beable to make quick decisions and have good problem solving skills.This job description will be reviewed periodically and is subject to change by management. Responsibilitie:- Setting up and processing all customer orders and standing orders- Informing customers. Distributors and subsidiary companies of expected deliverydates for orders placed amd prioritizing orders and coordinating shipment- Coordinating the daily despatch of customers' orders amd liasing with the warehouse to arrange succesful delivery- Dealing with ans ressolving complaints and queries from customers, distributors and subsidiary companies regarding order processing. Logging of queries and complaints on our company data base.- Liason with other departments to ensure customer satisfaction- Additional duties include: answering general incoming calls and assisting with Front of House (reception) cover during periods of absence.Qualifications:- Excellent written and oral communication skills- Excellent telephone manner- Good problem solving skills- Good Microsoft Office skills including Word, Excel, Power Point, Outlook- Ability to prioritise workload to meet deadlinesCompetencies:- Able to use own initiative- Willing to help other areas of the team when required- Ability to build strong working relationships- Customer focused
      Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The position of Sales Order and Dispatch Specialist is within our Abbott Rapid Diagnostics customer operations department located in Abingdon, Oxfordshire. This role will be working within a team of multi-talented staff providing an excellent service to our customers. The Sales Order Processing team is a fast paced team and the ideal candidate should beable to make quick decisions and have good problem solving skills.This job description will be reviewed periodically and is subject to change by management. Responsibilitie:- Setting up and processing all customer orders and standing orders- Informing customers. Distributors and subsidiary companies of expected deliverydates for orders placed amd prioritizing orders and coordinating shipment- Coordinating the daily despatch of customers' orders amd liasing with the warehouse to arrange succesful delivery- Dealing with ans ressolving complaints and queries from customers, distributors and subsidiary companies regarding order processing. Logging of queries and complaints on our company data base.- Liason with other departments to ensure customer satisfaction- Additional duties include: answering general incoming calls and assisting with Front of House (reception) cover during periods of absence.Qualifications:- Excellent written and oral communication skills- Excellent telephone manner- Good problem solving skills- Good Microsoft Office skills including Word, Excel, Power Point, Outlook- Ability to prioritise workload to meet deadlinesCompetencies:- Able to use own initiative- Willing to help other areas of the team when required- Ability to build strong working relationships- Customer focused
      • abingdon, south east
      • temporary
      • randstad inhouse services
      Laboratory Assistant This role requires the individual to facilitate the timely, accurate processing and management of biological samples submitted from customers for toxicological analysis. Such samples may comprise of oral fluid and hair and it is the responsibility of the Laboratory Assistant to route the samples for the appropriate analytical tests based on the specific requirements of our customers. Samples must be opened, their details entered into a Laboratory Information Management System (LIMS) and prepared for testing whilst adhering to Chain of Custody procedures at all times to preserve the integrity of the sample. RESPONSIBILITIES:Main duties and responsibilities include, but are not limited to:* Preparation of hair and oral fluid samples for analysis, within agreed timeframes* Ensuring all equipment used is within current specifications including calibration and maintenance requirements* Accurate data entry, including relevant scanning and archiving* Logging 'discrepancy' samples and liaising with Customer Services to resolves any issues efficiently and promptly* Sample logging, storage and disposalJOB DESCRIPTION* Adherence to quality systems, including review and amendment of relevant SOPS as necessary* Carrying out tasks as directed by the Accessioning Manager and to feedback any problems, working to assist in their resolution* Continued participation in training programmes across Laboratory Operations to develop themselves and to increase their breadth of understanding of the function of Operations as a wholeIn addition to the above, the role of the laboratory assistant may also extend to includeresponsibilities such as: * Laboratory maintenance, including preparation of solutions and stock count* Laboratory cleanliness and maintenance of a safe and pleasant work environment* Basic systems maintenance* Assistance in the preparation of Risk Assessments COMPETENCIES:* Excellent attention to detail* Keen interest in understanding principal of processes* Is dynamic and tenacious* Shows accountability and demonstrates ownership of their world* Able to function well as an individual or as part of a team* Able to take ownership of own work, awareness of when to solve a problem themselves or to ask their manager for help* Conform with appropriate safety standards under The Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999* Work in accordance with the current documented Standard Operating Procedures.Concateno UK is an ISO 9001 and ISO 17025 certified laboratory.
      Laboratory Assistant This role requires the individual to facilitate the timely, accurate processing and management of biological samples submitted from customers for toxicological analysis. Such samples may comprise of oral fluid and hair and it is the responsibility of the Laboratory Assistant to route the samples for the appropriate analytical tests based on the specific requirements of our customers. Samples must be opened, their details entered into a Laboratory Information Management System (LIMS) and prepared for testing whilst adhering to Chain of Custody procedures at all times to preserve the integrity of the sample. RESPONSIBILITIES:Main duties and responsibilities include, but are not limited to:* Preparation of hair and oral fluid samples for analysis, within agreed timeframes* Ensuring all equipment used is within current specifications including calibration and maintenance requirements* Accurate data entry, including relevant scanning and archiving* Logging 'discrepancy' samples and liaising with Customer Services to resolves any issues efficiently and promptly* Sample logging, storage and disposalJOB DESCRIPTION* Adherence to quality systems, including review and amendment of relevant SOPS as necessary* Carrying out tasks as directed by the Accessioning Manager and to feedback any problems, working to assist in their resolution* Continued participation in training programmes across Laboratory Operations to develop themselves and to increase their breadth of understanding of the function of Operations as a wholeIn addition to the above, the role of the laboratory assistant may also extend to includeresponsibilities such as: * Laboratory maintenance, including preparation of solutions and stock count* Laboratory cleanliness and maintenance of a safe and pleasant work environment* Basic systems maintenance* Assistance in the preparation of Risk Assessments COMPETENCIES:* Excellent attention to detail* Keen interest in understanding principal of processes* Is dynamic and tenacious* Shows accountability and demonstrates ownership of their world* Able to function well as an individual or as part of a team* Able to take ownership of own work, awareness of when to solve a problem themselves or to ask their manager for help* Conform with appropriate safety standards under The Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999* Work in accordance with the current documented Standard Operating Procedures.Concateno UK is an ISO 9001 and ISO 17025 certified laboratory.

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