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      • south east london, london
      • permanent
      • £20,000 - £21,000, per year, Additional Benefits
      • randstad business support
      Your new companyAn established and successful interiors company with a track record of successDue to growth, they are looking for an Administrator to join their team in South East London.Your new role will include:- Assisting the sales team with administrative duties- Replying to emails and phone calls- Assisting with showing clients around the showroomWhat you need to succeed:Your experience in a similar role will drive your successYou will be experienced in administration and customer service and have a drive to succeed.What you will get in return:You will be offered a permanent and stable position with a starting salary of £20k - £21k.You will be offered the opportunity to work for a leading company who value their team and have benefits such as breakfast, weekly drinks and social events.What you need to do now:Please click apply now with your CV. Alternatively please email me your CV to kirsty.pickering@randstadcpe.com and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new companyAn established and successful interiors company with a track record of successDue to growth, they are looking for an Administrator to join their team in South East London.Your new role will include:- Assisting the sales team with administrative duties- Replying to emails and phone calls- Assisting with showing clients around the showroomWhat you need to succeed:Your experience in a similar role will drive your successYou will be experienced in administration and customer service and have a drive to succeed.What you will get in return:You will be offered a permanent and stable position with a starting salary of £20k - £21k.You will be offered the opportunity to work for a leading company who value their team and have benefits such as breakfast, weekly drinks and social events.What you need to do now:Please click apply now with your CV. Alternatively please email me your CV to kirsty.pickering@randstadcpe.com and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £14.00 - £16.00 per hour
      • randstad business support
      Are you someone who thrives in a highly communicative environment? Someone who is able to build solid relationships with colleagues and clients? Do you have any experience with a higher education setting? If so we are looking for an organised candidate who is looking to join a team in supporting social work students with their placement needs. This candidate needs to have advanced excel skills, knows how to navigate around IT systems, and be able to build and maintain relationships with students and external partners. Key Responsibilities:Sourcing, securing, and nurturing solid relationships with a variety of placement providers and coordinators.Liaise and maintain frequent contact with Academic colleagues through programme and tutor meetings allowing current knowledge to aid in securing suitable and effective placement roles. Support students throughout the placement cycle, aiding with any needs surrounding placement preparation, during placement or post placement queries.To liaise with academic staff and other support services to ensure students maximise success whilst on placement.To identify placement opportunities of a more generic nature that can support student employability objectives and effectively share data and information across the team to fullymaximise opportunities secured.Candidate Requirements:To be considered for this new opportunity you must have:Minimum of 1 to 2 years experience in a higher education or public sector backgroundMinimum of 2 years experience in administration.Advanced skills in Excel, along with experience using MS packages.Excellent interpersonal and networking skills.High level of attention to detail and accuracy.Commitment to and understanding of equal opportunities issues within a diverse and multicultural environment.Proactive, independent and can work as part of a teamCandidates must be eligible to live and work in the UK.If you are interested and passionate about being a Placement Coordinator and want to work for a London based university, don't hesitate, apply today., don't hesitate, apply today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      Are you someone who thrives in a highly communicative environment? Someone who is able to build solid relationships with colleagues and clients? Do you have any experience with a higher education setting? If so we are looking for an organised candidate who is looking to join a team in supporting social work students with their placement needs. This candidate needs to have advanced excel skills, knows how to navigate around IT systems, and be able to build and maintain relationships with students and external partners. Key Responsibilities:Sourcing, securing, and nurturing solid relationships with a variety of placement providers and coordinators.Liaise and maintain frequent contact with Academic colleagues through programme and tutor meetings allowing current knowledge to aid in securing suitable and effective placement roles. Support students throughout the placement cycle, aiding with any needs surrounding placement preparation, during placement or post placement queries.To liaise with academic staff and other support services to ensure students maximise success whilst on placement.To identify placement opportunities of a more generic nature that can support student employability objectives and effectively share data and information across the team to fullymaximise opportunities secured.Candidate Requirements:To be considered for this new opportunity you must have:Minimum of 1 to 2 years experience in a higher education or public sector backgroundMinimum of 2 years experience in administration.Advanced skills in Excel, along with experience using MS packages.Excellent interpersonal and networking skills.High level of attention to detail and accuracy.Commitment to and understanding of equal opportunities issues within a diverse and multicultural environment.Proactive, independent and can work as part of a teamCandidates must be eligible to live and work in the UK.If you are interested and passionate about being a Placement Coordinator and want to work for a London based university, don't hesitate, apply today., don't hesitate, apply today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • city of london, london
      • temporary
      • £8.91 per hour
      • randstad business support
      MAILROOM OPERATORStatus: Temporary (2 weeks holiday cover)Location: City of LondonSalary: £8.91 per hourStart Date: 23rd AugustThe role:*To ensure all incoming and outgoing mail is distributed appropriately*Ensuring safe and timely delivery to the recipients*Build strong relationships with clients and external organisations*Be able to give advice on the best method of delivery*Liaising with clients and customers*Other ad hoc dutiesWhat you need to succeed:- Previous experience working within a mail-room environment If this is what you're looking for, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      MAILROOM OPERATORStatus: Temporary (2 weeks holiday cover)Location: City of LondonSalary: £8.91 per hourStart Date: 23rd AugustThe role:*To ensure all incoming and outgoing mail is distributed appropriately*Ensuring safe and timely delivery to the recipients*Build strong relationships with clients and external organisations*Be able to give advice on the best method of delivery*Liaising with clients and customers*Other ad hoc dutiesWhat you need to succeed:- Previous experience working within a mail-room environment If this is what you're looking for, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • london, london
      • contract
      • £10.00 - £12.50 per hour
      • randstad business support
      RECEPTIONISTStatus: TemporaryLocation: SouthwarkStart Date: 27th July 2021The role:- Switchboard, receiving and directing calls promptly- Meeting and greeting visitors- Booking meetings and arranging equipment for conferences calls etc- Log and distribute post- Updating spreadsheets and maintaining updated records- Manage email inbox and support the admin and facilities team as requiredWhat you need to succeed:2+ years experience.What to do now:For further information and to apply, please click the "Apply Now" button opposite. Alternatively you can email me on Matthew.Rea@randstad.co.uk and I will get back to you as soon as I can.If this is what you're looking for, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      RECEPTIONISTStatus: TemporaryLocation: SouthwarkStart Date: 27th July 2021The role:- Switchboard, receiving and directing calls promptly- Meeting and greeting visitors- Booking meetings and arranging equipment for conferences calls etc- Log and distribute post- Updating spreadsheets and maintaining updated records- Manage email inbox and support the admin and facilities team as requiredWhat you need to succeed:2+ years experience.What to do now:For further information and to apply, please click the "Apply Now" button opposite. Alternatively you can email me on Matthew.Rea@randstad.co.uk and I will get back to you as soon as I can.If this is what you're looking for, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • hackney, london
      • permanent
      • £18,000 - £20,000 per year
      • randstad business support
      Randstad is looking for an experienced Contract Administrator to working within a busy Building and Property Maintenance type business. The Contract Administrator will be the administration lead for their designated contracts and scheduling works for Engineers.Salary: £18-20KHours: 8-4 / 9-5* Point of contact for anything administration related within your assigned contracts* Organising the schedule for engineers* Provide excellent customer service skills to our customers, clients and residents * Record all activity from inbound phone calls/emails within the in-house system* Liaise with the administration call analyst team as necessary to effectively and quickly resolve queries and issues from customers, clients and residentsSkills and experience required for the Contract Admin Support role:* Experience of working in a similar Admin, Contract Support position* Excellent communication skills both verbally and written* Good IT skills* Have excellent organisational skills and a keen eye for detailRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Randstad is looking for an experienced Contract Administrator to working within a busy Building and Property Maintenance type business. The Contract Administrator will be the administration lead for their designated contracts and scheduling works for Engineers.Salary: £18-20KHours: 8-4 / 9-5* Point of contact for anything administration related within your assigned contracts* Organising the schedule for engineers* Provide excellent customer service skills to our customers, clients and residents * Record all activity from inbound phone calls/emails within the in-house system* Liaise with the administration call analyst team as necessary to effectively and quickly resolve queries and issues from customers, clients and residentsSkills and experience required for the Contract Admin Support role:* Experience of working in a similar Admin, Contract Support position* Excellent communication skills both verbally and written* Good IT skills* Have excellent organisational skills and a keen eye for detailRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • contract
      • £25,000 - £28,000, per year, Additional Benefits
      • randstad business support
      Your new company:A leading tech company with a track record of success.Due to workload, they are looking for Corporate Receptionist to join their office in Central/South West LondonYour new role:Meeting and greeting all visitors, providing a high level of serviceManage the meeting roomsBuild and maintain excellent working relationshipsTo escort visitors where necessaryWhat you need to succeed:Your experience in a similar role will drive your success. You will be an experienced Corporate Receptionist and available immediately.What you will get in return:You will be offered an initial 1 year FTC and a salary of £25k per annum, alongside other benefits.What you need to do now:Please click apply to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new company:A leading tech company with a track record of success.Due to workload, they are looking for Corporate Receptionist to join their office in Central/South West LondonYour new role:Meeting and greeting all visitors, providing a high level of serviceManage the meeting roomsBuild and maintain excellent working relationshipsTo escort visitors where necessaryWhat you need to succeed:Your experience in a similar role will drive your success. You will be an experienced Corporate Receptionist and available immediately.What you will get in return:You will be offered an initial 1 year FTC and a salary of £25k per annum, alongside other benefits.What you need to do now:Please click apply to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £11.00 - £15.00 per hour
      • randstad business support
      Job Role: ArchivistLocation: City of LondonPayrate: £11 - £14 per hourWorking hours: 35 hours per weekDuration: 2 months- To work together as a team to provide the best possible service for the client- To demonstrate pride and professionalism in all aspects of customer service- To provide proactive and responsive assistance to clients and colleagues- To put the customer / client first and foremostJob summary- Process each Archive request in a timely manner- Pro-active storage and collection of archived files and boxes, carried out on a daily basis and in accordance with Best Practice Guidelines- Retrieval and returns of temporary and permanent withdrawals from archive- Manage and update files that are currently in storage with review dates, temporary storage dates, incorrect dates or no destruction dates- Arrange destruction of boxes due through the Archive Reporting Tool and in accordance with the agreed procedure- Use search facility on the Archive Reporting Tool to provide information as required- Run regular reports on the Archive Reporting Tool to identify and act on data quality issues and ensure files in boxes have similar destruction datesIf you are interested in this position, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Job Role: ArchivistLocation: City of LondonPayrate: £11 - £14 per hourWorking hours: 35 hours per weekDuration: 2 months- To work together as a team to provide the best possible service for the client- To demonstrate pride and professionalism in all aspects of customer service- To provide proactive and responsive assistance to clients and colleagues- To put the customer / client first and foremostJob summary- Process each Archive request in a timely manner- Pro-active storage and collection of archived files and boxes, carried out on a daily basis and in accordance with Best Practice Guidelines- Retrieval and returns of temporary and permanent withdrawals from archive- Manage and update files that are currently in storage with review dates, temporary storage dates, incorrect dates or no destruction dates- Arrange destruction of boxes due through the Archive Reporting Tool and in accordance with the agreed procedure- Use search facility on the Archive Reporting Tool to provide information as required- Run regular reports on the Archive Reporting Tool to identify and act on data quality issues and ensure files in boxes have similar destruction datesIf you are interested in this position, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £12.50 - £12.50, per hour, Additional Benefits
      • randstad business support
      Your new company:A leading Facilities Management company with a track record of success.Due to workload, they are looking for a CAFM Administrator to join their team in Central London.Your new role:Your day to day responsibilities will include:Administrative supportManaging PPM'sMaintaining and updating the CAFM system ConceptEnsuring reports are up to dateComplianceWhat you need to succeed:Your experience in a similar role will drive your success. You will be proficient in the CAFM system Concept, FM Compliance, administration and general facilities management administration.What you will get in return:You will be offered an hourly rate of £12.50ph and a contract on til late December 2021.What you need to do now:Please click apply to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new company:A leading Facilities Management company with a track record of success.Due to workload, they are looking for a CAFM Administrator to join their team in Central London.Your new role:Your day to day responsibilities will include:Administrative supportManaging PPM'sMaintaining and updating the CAFM system ConceptEnsuring reports are up to dateComplianceWhat you need to succeed:Your experience in a similar role will drive your success. You will be proficient in the CAFM system Concept, FM Compliance, administration and general facilities management administration.What you will get in return:You will be offered an hourly rate of £12.50ph and a contract on til late December 2021.What you need to do now:Please click apply to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £12.00 - £12.00, per hour, Additional Benefits
      • randstad business support
      Your new companyA leading governmental company situated in Central London.Due to growth they are looking for a Social Media Executive to join their team.Your new role:Your day to day duties will include;Posting creative and enticing posts on social mediaTracking social media performanceGrow and develop the social media strategyWhat you need to succeed:Your experience in a similar role will drive your success. You will be savvy with social media, relationship building and have a drive to succeed.What you will get in return:You will be offered an initial 6 month contract and a rate of circa £12ph, alongside other benefits.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new companyA leading governmental company situated in Central London.Due to growth they are looking for a Social Media Executive to join their team.Your new role:Your day to day duties will include;Posting creative and enticing posts on social mediaTracking social media performanceGrow and develop the social media strategyWhat you need to succeed:Your experience in a similar role will drive your success. You will be savvy with social media, relationship building and have a drive to succeed.What you will get in return:You will be offered an initial 6 month contract and a rate of circa £12ph, alongside other benefits.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £18.00 - £19.00 per hour
      • randstad cpe
      Job Role: Leasehold AdvisorSalary: Up to £19 per hour Location: City of LondonHours: 36 hours Monday - Friday 9am to 5pmAn exciting opportunity has arisen for an experienced Leasehold Advisor based in a Local Authority in the City of London. Service charge construction, calculation and billing of revenue and capital service charges.Experience of s20 legislation, s20B and financial controls. Must have experience of working with spreadsheets. The post holder will have regular contact with: Leaseholders, Tenants, Staff at all levels in the Council, External Providers such as solicitors and Representatives from other Council Departments and external agencies Calculate both estimated and actual service charges for lessees, in accordance with all statutory, contractual and policy provisions. Ensure charges are reconciled to the Council's systems, together with complete audit trails. Produce statutory Section 20 Notices for issue to lessees and recognised tenants' associations ensuring the information provided meets the requirements of legislation and council policy. Produce all documentation necessary for the issuing of major works bills ensuring individual liabilities are assessed against individual lease types and statutory Section 125 limitations. Ensuring the accuracy of bills and a complete audit trail. Deal with complex queries from residents on leasehold related matters. Deal with accounts-related enquiries from lessees and sales applicants, in person, through e-mail & written correspondence and by telephone. To ensure the highest standards in customer care are adhered to and act at all times in a professional manner Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Job Role: Leasehold AdvisorSalary: Up to £19 per hour Location: City of LondonHours: 36 hours Monday - Friday 9am to 5pmAn exciting opportunity has arisen for an experienced Leasehold Advisor based in a Local Authority in the City of London. Service charge construction, calculation and billing of revenue and capital service charges.Experience of s20 legislation, s20B and financial controls. Must have experience of working with spreadsheets. The post holder will have regular contact with: Leaseholders, Tenants, Staff at all levels in the Council, External Providers such as solicitors and Representatives from other Council Departments and external agencies Calculate both estimated and actual service charges for lessees, in accordance with all statutory, contractual and policy provisions. Ensure charges are reconciled to the Council's systems, together with complete audit trails. Produce statutory Section 20 Notices for issue to lessees and recognised tenants' associations ensuring the information provided meets the requirements of legislation and council policy. Produce all documentation necessary for the issuing of major works bills ensuring individual liabilities are assessed against individual lease types and statutory Section 125 limitations. Ensuring the accuracy of bills and a complete audit trail. Deal with complex queries from residents on leasehold related matters. Deal with accounts-related enquiries from lessees and sales applicants, in person, through e-mail & written correspondence and by telephone. To ensure the highest standards in customer care are adhered to and act at all times in a professional manner Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • city of london, london
      • temporary
      • £19.00 - £20.00 per hour
      • randstad cpe
      Job Role: Income AdvisorSalary: Up to £20 per hour Location: City of LondonHours: 36 hours Monday - Friday 9am to 5pmAn exciting opportunity has arisen for an experienced Income Advisor based in a Local Authority in the City of London. Sound knowledge of best practice in management of rent income recovery, debt counselling & debt collection To positively contribute to the Leasehold Services Team responsible for the effective recovery of service charges and other invoiced sums including; major works; shared ownership and ground rent; reserve fund; and, any other specified debt from leaseholders, freeholders and shared owners. To provide a timely and comprehensive resolution service to resolve customer enquiries, complaints and disputes, adopting a sensitive but proactive approach to resolve issues relating to, estimated, final day-to-day and major works charges, invoices, income accounts and rent and reserve fund demands to shared owners. To use legal action when necessary to resolve complex and contentious customer cases.Assess strengths as weaknesses of case as part of determining suitable course of action whether settlement or legal action. Knowledge of the Welfare Reform Act and the Pre-Action ProtocolWorking knowledge of tenancy law and general tenancy management Ability to work as part of a team Good written, numeracy and verbal communication skills Ability to prioritise own workload and work to set targets while managing competing demandsAn understanding of diversity and Equal Opportunities Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Job Role: Income AdvisorSalary: Up to £20 per hour Location: City of LondonHours: 36 hours Monday - Friday 9am to 5pmAn exciting opportunity has arisen for an experienced Income Advisor based in a Local Authority in the City of London. Sound knowledge of best practice in management of rent income recovery, debt counselling & debt collection To positively contribute to the Leasehold Services Team responsible for the effective recovery of service charges and other invoiced sums including; major works; shared ownership and ground rent; reserve fund; and, any other specified debt from leaseholders, freeholders and shared owners. To provide a timely and comprehensive resolution service to resolve customer enquiries, complaints and disputes, adopting a sensitive but proactive approach to resolve issues relating to, estimated, final day-to-day and major works charges, invoices, income accounts and rent and reserve fund demands to shared owners. To use legal action when necessary to resolve complex and contentious customer cases.Assess strengths as weaknesses of case as part of determining suitable course of action whether settlement or legal action. Knowledge of the Welfare Reform Act and the Pre-Action ProtocolWorking knowledge of tenancy law and general tenancy management Ability to work as part of a team Good written, numeracy and verbal communication skills Ability to prioritise own workload and work to set targets while managing competing demandsAn understanding of diversity and Equal Opportunities Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in Touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • south london, london
      • temporary
      • £15.00 - £16.00 per hour
      • randstad cpe
      Job Role: Complaints Officer Salary: Up to £16h Location: South LondonHours: 35 per week 9:00am - 5:00pmAn exciting opportunity has arisen for an experienced Complaints Officer based in a Local Authority in South London. The successful candidate will need knowledge, skill and experience in the following areas: To support the delivery of services through the supervision and monitoring ofadministrative processes and procedures including:Work as directed by the Responsive Repairs Team to manage the centralised complaints inbox, responding to Local Resolutions (Stage 1 complaints) & Members EnquiriesEffectively manage the diary of the surveyors, arranging pre & post inspections via Microsoft outlook and Northgate.Liaising with internal departments to provide advice and information.Managing the incoming technical reports, working with the surveyors to ensure they create/manage works orders associated with any incoming complaints.Responding to Housing Ombudsman enquiries using, Northgate and Information at work.To manage a demanding and reactive workload in a responsive way to assistproperty services to meet the Council's key objectives and externalregulatory requirements.Manage incoming complaints from citizens ensuring that theyare responded to within a timely manner.Apply "Safeguarding" principles when accessing resident's details, ensuring anyconcerns about vulnerable residents and children are reported via HousingStaff or Social Services.Ensure safe and efficient delivery of service by achieving high standards ofhealth and safety and reducing risk.Deliver the council's commitment to equality of opportunity both in theprovision of services and as an employer.Acting as the first point of key contact for complaint management on behalf of residents and internal staff. Ensuring where possible contacts are resolved and where this is not possible, they are escalated to the appropriate Manager within Responsive Repairs.Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Job Role: Complaints Officer Salary: Up to £16h Location: South LondonHours: 35 per week 9:00am - 5:00pmAn exciting opportunity has arisen for an experienced Complaints Officer based in a Local Authority in South London. The successful candidate will need knowledge, skill and experience in the following areas: To support the delivery of services through the supervision and monitoring ofadministrative processes and procedures including:Work as directed by the Responsive Repairs Team to manage the centralised complaints inbox, responding to Local Resolutions (Stage 1 complaints) & Members EnquiriesEffectively manage the diary of the surveyors, arranging pre & post inspections via Microsoft outlook and Northgate.Liaising with internal departments to provide advice and information.Managing the incoming technical reports, working with the surveyors to ensure they create/manage works orders associated with any incoming complaints.Responding to Housing Ombudsman enquiries using, Northgate and Information at work.To manage a demanding and reactive workload in a responsive way to assistproperty services to meet the Council's key objectives and externalregulatory requirements.Manage incoming complaints from citizens ensuring that theyare responded to within a timely manner.Apply "Safeguarding" principles when accessing resident's details, ensuring anyconcerns about vulnerable residents and children are reported via HousingStaff or Social Services.Ensure safe and efficient delivery of service by achieving high standards ofhealth and safety and reducing risk.Deliver the council's commitment to equality of opportunity both in theprovision of services and as an employer.Acting as the first point of key contact for complaint management on behalf of residents and internal staff. Ensuring where possible contacts are resolved and where this is not possible, they are escalated to the appropriate Manager within Responsive Repairs.Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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