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      • london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOAs a Senior Administrative Assistant (SAA) you will provide comprehensive, timely and accurate administrative support to experienced Senior Leaders in the office. On occasion, you may support one or more people and provide broader team support. Your are required to collaborate with all relevant parties to deliver seamless service to your stakeholders and case teams, ensuring we are seen as "one team".As a part of your role you are expected to grow throughout your careers, building and improving your skills to match the evolving needs of BCG and our clients. With time, an Assistant will think beyond administrative tasks to gain a deeper and more proactive ownership of responsibilities.AA's are an essential part of the office and BCG fabric. SAA's actively participate in office life, are flexible and willing to help fellow team members, and collaborate across functions.YOU'RE GOOD ATProviding Administrative supportManaging multiple calendars with an understanding of business priorities to offer alternatives, tradeoffs and consideration of the most efficient use of senior leadership staff's timeProcessing timesheets and expenses (for the senior leadership) on a timely basis; reconciling monthly corporate card chargesProviding general administrative support to GSB senior leadership staff: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, etc.Answering and routing phone calls, greeting and directing guests, handling incoming deliveries and outgoingpackagesProviding general administrative support including but not limited to: full range of Word, basic Production and lite Excel, reception management, mail, copying, faxing, agenda managementOrganizing and maintaining electronic and/or hard copy filing systems specific to time sheets, and expense reportsCoordinating all mail services, including receiving, sorting, and distributing mail and faxes, preparing daily UPS packages, etc. as requestedManaging TravelAnticipating and coordinating point-to-point travel needs for senior leadership staff including but not limited to the following: directions, commuting time and ground transportation, passport and visa processing, etc.Coordinating point-to-point domestic and international travel needs of the team (car, flight, hotel, etc.)Supporting GSB teams, internal committees, and practice area activities, and information requestsAct as thought partner and trusted advisorMaintaining highest levels of internal and external confidentialityEnsuring the leadership knows what they need to knowGuiding leadership toward making right decisions about use of timeLooping in all relevant parties as neededDeveloping support network to leverage information flow and schedulingManaging Events/MeetingsProviding support in the area of conference room scheduling and assignment of guest office space as neededOrganizing and managing major meetings for team leads as needed (in many instances working collaboratively) with other team membersCreating proposals, letters, slide decks, memoranda, client invoices, etc.Supporting the Office Services TeamAssisting in maintaining the upkeep and appearance of the general office spaceProviding Occasional back-up to fellow office services team member, including but not limited to: reception, facilities and event coordinationPerforming other duties (including office services) as assigned or requiredYOU BRING (EXPERIENCE & QUALIFICATIONS)Job RequirementBachelor’s degree or equivalent relevant experienceWork Experience3-5+ years’ experience supporting a senior executive, preferably at a professional services firmProficient computer skills: Outlook, Word, Excel, and PowerPointYOU'LL WORK WITHOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.You will report to the Office Manager, and work closely with the Leadership and support the team assigned to you
      • london, london
      • full-time
      • Jobheron
      A recently opened Estate & Lettings Agency office is looking for an experienced and proactive Lettings Manager to join the team in their City of London office.This agency offers luxury properties for sale and let for clients with exceptional tastes and high standards. As Lettings Manager, you will assist the day to day operations of the office, helping keep the team coordinated and ensuring that the lettings process is running smoothly.Key Responsibilities:• Managing the day-to-day operations of the lettings function• Seeing the lettings process through to completion (Listing through to billing)• Aiding with listing and valuation of properties• Liaising and building relationships with clients• Delivery superior customer service• Developing the office into a successful and profitable operationKey Requirements:• 2+ years of management experience• Must be a people person, through and through• Listing and valuation skills• Proven track record of sourcing and winning new clients• Excellent communication skills• Good telephone manner and a positive hands-on attitude• Ability to build and nurture strong relationships at all levelsBenefits:• Uncapped earnings (£100,000 OTE)• Monthly commissionSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with job titles including; Estate Agent, Lettings Agent, Sales and Lettings Agent, Lettings Manager, Property Manager, Property Negotiator, may be considered.IND123
      • london, london
      • full-time
      • Ashdown Group Limited
      Please note you will only be considered for this role if you are eligible to work in the UK.My client is a small but highly successful retail organisation who is looking for an experienced Accounts Assistant to manage their sales & purchase ledgers. This role is paying up to £27,500 and offers hybrid working (4 days in the Central London office, 1 day from home). To be considered for this Accounts Assistant position you MUST have previous experience with Sage Line 50, sales ledgers, purchase ledgers, invoices, and credit control. As an experienced Bookkeeper or Accounts Assistant you will work closely with the sales team regarding invoicing, client payment terms, credit notes, managing amendments, and collating all daily receipts. Additional responsibilities include managing sales invoices, purchase order queries, monitoring client accounts and ensuring that payment terms & conditions are adhered to, and assisting the purchase ledger process with information as amendments occur. This role is based in the Euston area of Central London within walking distance of Euston Square, Warren Street and Great Portland Street tube stations. If you are an experienced Accounts Assistant or Bookkeeper looking for a new challenge please send me your CV immediately.
      • london, london
      • part-time
      • CGI
      Charities Assistant– £28,000 pro rata(Actual salary at is £22,400) – LondonThe RoleDo you possess a keen interest to expand your knowledge of charity governance and administration and to learn new skills? Do you have Microsoft office experience, coupled with the ability to collect data and analyse your findings? If so, we have an exciting new challenge for you.The successful candidate will assist the Charities Officer with the administration of The Chartered Secretaries’ Charitable ; This is a permanent, part time position working 4 days per week for 28 hours. Key Responsibilities:The key responsibilities of a Charities Assistant include, but are not limited to:•To assist with all administrative duties and with delegated lead responsibility as appropriate, to include:•Delivery of high-quality Gift Aid support including Gift Aid claims to HMRC along with administration of legacies.•Management of donation recognition and reconciliation, and support with report requirements of investment valuations.•Processing as appropriate of supplier invoices, payments to beneficiaries and reimbursement of committee and visitor ;•Correspond by email, post and telephone with beneficiaries, Trustees, committee members and visitors.•Preparing papers on beneficiaries’ circumstances for consideration of the Support and Grants Committee or the Chairman of the Support and Grants Committee and preparing papers for consideration of Trustees for applications for the charity certificate bursary.•Organisation and planning for committee meetings, the biennial event for volunteers and of visits to beneficiaries.•Attendance, as required, at meetings of the Board of Trustees and the Support and Grants Committee.•Maintenance of records held digitally or on file, including interrogation, analysis, and presentation of data to the Trustees and the Support and Grants Committee.•Promotion of the volunteer visitor scheme to CGIUKI members and of the support available from the Trust to potential beneficiaries, including project management of marketing and website initiatives in collaboration with the Institute.•Development of operational procedures and policies, including liaison across the Institute.•Preparing papers as required for consideration by Trustees and the Support and Grants Committee.•Review and maintenance of the risk register.•Review of budget, forecasting and financial requirements.•Carry out any other duties commensurate with the post which are deemed appropriate.•To deputise for the Charities Officer in all matters as required, requiring an understanding of the responsibilities of the full role of Charities Officer to step forward in any ; The CompanyThe Chartered Secretaries’ Charitable Trust is by the side of chartered secretaries and their families through life’s challenges, by supporting them when in need and by promoting excellence in governance.The Trust serves members, graduates, students and employees of The Chartered Governance Institute and their families, to relieve and help prevent financial difficulties, facilitates research to increase good governance for the benefit of the public and encourages the expertise of those in the field of governance with bursaries and ; The PersonThe key skills and qualities of a Charities Assistant:•Microsoft office, including Access or other databases.•Attention to detail with the ability to collect data and/or financial information, analyse findings and present recommendations.•Good interpersonal and relationship building skills.•Excellent communication skills (written and verbal) and ability to operate at all levels.•Organisational skills of events, information, or people management, including the ability to work unsupervised.•Keen interest to increase knowledge of charity governance and administration and to learn new ;•Flexibility to juggle varied tasks and complete within deadlines, while maintaining attention to detail.•Empathy with individuals in need while remaining non-judgemental and ;•Upholding confidentiality and discretion in all Trust matters, specifically about the circumstances of beneficiaries.•Can act in accordance with CGIUKI values, is open and has Integrity•Some flexible hours and travel required on occasion.If you feel you have the required skills and experience to join The Chartered Secretaries’ Charitable Trust as a Charities Assistant, then please click the apply now button to find out more.
      • london, london
      • full-time
      • Morgan Sindall Property Services
      Permanent, Full Time (40 hours per week)We are looking to recruit a Commercial Administrator to join us based in our London Wall Office, London, with a travel requirement.About the RoleAs our Commercial Administrator, you’ll provide invaluable administrative support to the Commercial function, specifically to the Quantity Surveyor and Assistant Quantity Surveyor.You’ll be involved in general contract duties such as correspondence, reports, spreadsheets, memos, emails and filing, and be responsible for arranging internal meetings and taking minutes. You’ll process subcontractor, plant and material orders. Your also be updating MSPS and client systems.Previous experience of an administrative role is desirable, but not essential, however we do ask that you are highly organised, competent in Microsoft Office (particularly Excel) and have a strong customer focus. Good telephone skills are also a must to allow you to obtain detailed information from telephone discussions.Benefits23 days holiday plus bank holidays, enhanced pension plan, private healthcare, life assurance, training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeing benefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, eye care vouchers, paid voluntary work, enhanced family polices and we will accommodate requests for flexible working where possible.About UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnel.Please refer to the full Job Description upon completing your application
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.Job DescriptionAs a Senior Product Manager (Financial Services) at Publicis Sapient, you act as your clients’ trusted advisor in leading the overall vision, strategy, roadmap, and prioritisation for a specific digital product, or products, within an engagement. You will collaborate with clients in the Financial Services industry undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.Your Impact · Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience· Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking tools· Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options· Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis· Translate product vision into a roadmap containing well-defined, prioritised features that will realise the product vision and value· Serve as a voice of the customer among the cross-functional team, always understanding the customer needs· Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes· Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same programme increment (PI) objectives, as well as with system architects to envision and prioritise system enablers· Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and servicesQualifications· Significant Financial Services industry knowledge and expertise· Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality· Experience working with a multi-disciplinary team on customer-focused products and services· Deeply rooted in Agile, Lean, and continuous delivery principles that maximise flow of value with a passion to extend this understanding throughout the organisation· Proven ability in collaborating and leading Programme Increment (PI) cycles· Proven ability to prioritise multiple demands and obtain buy-in from stakeholders· Practice in workshop facilitation to cultivate the ideation· Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments· Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value· Mastery in leading change and inspire others to change behaviours· Influencer in continuous learning and innovationSet yourself apart with· Certified SAFe Product Owner/Product Manager designation· Certified Agile Product Manager designationA Tip from the Hiring ManagerA successful Senior Product Manager at Publicis Sapient combines leadership skills, rooted on customer centricity, with tactical product management skills to drive the clients and team in releasing program increments every 10-12 weeks (or applicable frequency at client’s organization).Additional InformationBenefits of Working Here· We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension· We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle· We are proud to actively invest in your learning through various learning platforms· Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts
      • greater london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOIn the capacity of an Administrative Assistant (“AA”) you are required to support multiple Global Services ("GS") stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be proactive, handling confidential information with utmost discretion. The goal is to leverage stakeholders’ time enabling them for other value-added functional activities. This position is also expected to work as part of a team, with other AAs in Global Services. AAs may also be assigned to back up other support staff as required.YOU'RE GOOD ATPerforming successfully in a fast-paced, intellectually intense, service-oriented environment, interpreting rules and guidelines to enhance the business and in keeping with BCG’s values and cultureWorking successfully within a complex, highly matrixed organizationYou need to be able to understand and manage complex reporting relationshipsYOU BRING (EXPERIENCE & QUALIFICATIONS)A graduate degree4 + years of relevant administrative/secretarial work experience gained within a professional services environment or multi-national companyExcellent oral and written English language communication skills and at least one other European languageProficiency in MS Office (Word, Excel, PowerPoint, Outlook)KEY COMPETENCIESStrong interpersonal skills, enabling you to work effectively with all levels of staffExcellent organizational skills, ability to set priorities, attention to details and tenacious with follow-upsConvey a strong positive personal and professional image with excellent standards of professional behavior and ethicsTeam player, highly motivated, energetic, resourceful, and friendlyService-oriented, flexible, and able to work under pressureDemonstrates accountability and ownershipReliable, timely and flexibleAnticipates the needs of others and demonstrates a service orientated proactive approachDemonstrates a concise and effective style in oral and written communicationEffective in time managementAbility to work in a highly matrixed organizationYOU'LL WORK WITHOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
      • london, london
      • full-time
      • Charterhouse Whittenbury Associates
      Office AdministratorDesired Skills and Experience:At least 3 years’ administration experience essentialExperience using Companies House web filling essentialMust be highly organised, proactive, and a self-starterAble to prioritise workload and be self-sufficient.Can work well under pressure and in a very busy environmentA team player, with active participation in the team, in addition to being able to work on their own as requiredFlexible and able to prioritise a changing to-do list.Excellent written and verbal communication skillsIntermediate MS Office, including Excel, WordResponsibilities:Manage the tasks across the team ensuring that they are updated regularly and progressedLiaise with clients for information requestsManage ad-hoc tasks within the team and ensure that they are progressed and updatedManage year-end deadlines and flag these to the Senior Partner General company secretarial including incorporations, filing of confirmation statements, the appointment of directors etcLiaise with HMRC on VAT, Corporation Tax, and PAYE queriesPreparing documents, including official correspondenceFiling documents correctly with Companies House and HMRC.• Draft Letters of Engagement • Onboarding and offboarding of Clients• Carrying out AML checks • Scanning and filing including postAll other ad-hoc admin support for the Head of AccountancyHours - 35 per week, Mon to Fri.Salary - £25,000 - £30,000 per annum, depending on experience.Please send your CV with a covering letter to the practice managerNO AGENCIES PLEASE.Job Type: Full-time
      • hackney, london
      • full-time
      • Coburg Banks Limited
      We're looking for a talented Customer Care Supervisor to work for our client.If you can demonstrate that you are a warm friendly person that has a natural zest for communicating with new people, then you could be exactly what they're looking for.The Role:Reporting to the Registered Manager and based in the company's Dalston office, as the Customer Care Supervisor you will be primarily responsible for liaising with new and existing customers both over the phone and in person to effectively manage all enquires. You will also be tasked with flexing your marketing skills to introduce the services that the business offers and leaving a positive first impression on new customers. You will have to use your outstanding people skills to maximise new business for the service and to ensure that long standing customers are satisfied with the service that receiving.In the job you'll be tasked with the following:Maintaining communication with new customers and existingEffectively marketing the businessWriting and updating care plansThe ideal person for the role will be the following:An organised person that is able to manage your tasks and time wiselyAn effective communicatorAble to sell the services that this company offers to potential customersDoes that sound like you? If so, we'd love to see your CV.This position could be right for you if you want to work as any of the following: Customer Advisor, Care Advisor, Customer Service Advisor or a Field care supervisorThe Package:Basic salary: £28000 to £29000 per annumThe Company:The business you'll be working for is a domiciliary company that specialise in working with customers and their families who require care in their own homes.They're a great company to work for. People join them for many reasons, such as they:Provide full support and trainingReward their staff and believe in a work/life balanceAre supportive and encourage personal developmentExcellent Management team Interested? If you think you're right for this Customer Care Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interview.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
      • london, london
      • full-time
      • Action Aid
      Private Sector Partnerships AssistantWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Salary: £26,697 - £27,5026 months Fixed Term Contract - Full time 35 hours per weekActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in ;As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.The Private Sector Partnerships team are looking for an Assistant to work with us for a 6-month period. During this time, the postholder will work with the team to research new business prospects, support the organisation of a roundtable event, and work with the Senior Specialist to develop new ;There will also be an opportunity to learn about high-value fundraising more broadly, as the team sits within the Philanthropy & Partnerships team which also incorporates Philanthropy, Trusts, Strategic Funding, Grant Management, Insight and Global Markets. This entry-level position would be perfect for someone with an interest in corporate-charity partnerships, high-value fundraising and international development more broadly. We are asking for limited transferrable skills and experience to encourage applications from a diverse range of candidates.ActionAid is committed to driving improvement through digital channels, tools and ways of ; We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working ;Our recruitment processes will evaluate the digital skills of all ;ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.We are committed to continually improving the diversity of our workforce and therefore encourage applications from people of colour, the LGBTQI+ community, the trans community, and those with a disability.
      • london, london
      • full-time
      • Quo Vardis Trust
      Office Manager – Competitive Salary – LondonThe RoleAre you looking for the next exciting career opportunity? Do you possess previous administrative and/ or executive experience? If so, we have an exciting new challenge for you.Quo Vadis Trust is looking to recruit an Office Manager on a full-time, permanent basis to provide a variety of office support and administrative functions in the Head Office and occasionally at other QVT sites as required.Key Responsibilities:The key responsibilities of an Office Manager, but are not limited to:Admin and Office Management •Receive and direct telephone calls, and relay conversation and relevant messages to others while maintaining accuracy, clarity, and confidentiality.•Take responsibility for all email enquiries, ensuring they are forwarded to the correct member of staff.•Establish rapport with staff, clients, visitors going in and out of the Head Office daily.•Ensure all office supplies are kept replenished whilst sourcing best value products.•Ensure office is kept tidy and all equipment is in good working order.•Ensure the proper filing of relevant documents.•Function as the receiver of all post addressed to the Head Office.•Take and distribute accurate and confidential minutes at meetings and conferences.•Keep up to date mailing, filing and database systems and inventory IT software.•Work alongside the rest of the admin team and provide cover for them as necessary during absence.SLT and Trustee Board •Assist the Senior Leadership Team (SLT) on a day-to-day basis.•Provide support to the board of trustees and the SLT.•Coordinate papers for the board, working with the SLT and other staff to source them.•Distribute papers in advance of each trustee meeting.•Make practical arrangements for the meeting, send out reminders and notifications as necessary.•Provide board-related support as required by the CEO.•Support the CEO and other SLT members as required to prepare business cases, letters, and other draft reports.QVT Events Calendar •Use Microsoft Outlook to maintain an Events Calendar such that the SLT and other staff can see significant forthcoming events including staff, service users and trustee meetings, national and local events, and other meetings.•Send appropriate calendar invites.•Ensure external events are properly attended.•Maintain attendance log.OrganisationQuo Vadis Trust offers social housing, care, and support to South East London residents who have mental health needs. We have approximately 200 Clients living with us, residing across 26 different properties, whether it be in bedsits / studios, one bed flats, and shared houses. We also have a registered Care Home in Sidcup.We provide a supportive living environment for adults who are at risk. We work in partnership with our clients to support recovery, increase independence, maximise potential and promote the best possible quality of life.The PersonThe key skills and qualities of an Office Manager:•Numerate and Literate to the equivalent of GCSE in English and Maths•Working in a similar role , Administrative Assistant or Executive •Proficient in Microsoft Office, Outlook & other related computer packages•Excellent customer focus, places the customer at the heart•Highly organised, problem solver, creative, innovative √ Ability to work under pressure and to tight deadlines•Excellent verbal and written communication skills•Able to demonstrate a conscientious and dedicated attitude•Ability to work on own initiative and demonstrate a commitment to team working•Reliable, dependable, flexible, and adaptable•Tact, diplomacy, and discretion•Organised, methodical, and thorough, with an eye for detail•Awareness of GDPR•A confident manner, and the ability to communicate and negotiate at all levels•A positive and friendly demeanour and a ‘can-do’ attitude•Other relevant criteria Ability to travel between sites when requiredIf you are keen on joining this exciting, forward-thinking organisation and taking the next step in your career, then please click the apply now button to find out more.
      • london, london
      • full-time
      • HIRE GROUND LTD
      Medical Secretary - Private GP - Central SW London - £28k to £34k - Start ASAPA small independent private GP practice, is looking for a Medical Secretary, who can hit the ground running. This will be an on-site Medical Secretary, working in a Covid secure environment, supporting a very busy, professional GP. The person will need to be well presented and have outstanding communication skills, liaising with private patients, supporting the GP in her administrative and secretarial support needs.SALARY ETC:£28k to £34k depending on experience etc.Location: Central LondonStart: ASAPPermanent, full-time - Monday to FridayREQUIREMENTS:Must be an experienced Medical Secretary, with some private healthcare experienceNeeds to have outstanding English, both written and spokenTo have accurate and good speed typing skillsWonderful patient service skillsExcellent spelling and grammar, as well as able to think ahead and help with planningIdeally with heydoc experience, but not essentialImmediately free (or with one to two weeks notice, ideally, allowing for a handover), well presented, reliable and trustworthyDUTIES TO INCLUDE:You will be working on a one-to-one basis with the GP of this small private practiceLiaising with patients, who expect a first class friendly and professional serviceAnswering the telephones and assisting the clinical administrator with phone cover etc.Will be carrying out all typing and secretarial duties required to support the DoctorAssisting with all administrative requirements to ensure a smooth running practice
      • london, london
      • full-time
      • techUK
      Job Title: Team Assistant AdministratorLocation: LondonSalary: £23,000-£27,000 per annumJob Type: Permanent - Full-TimeAbout Us:techUK is a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world.The Role:We are looking for proactive, enthusiastic and organised individuals to support techUK's Programmes team with administrative, communication and event production requirements.Team Assistant - Markets and TechnologiesWorking across several market and policy programmes, this wide and varied role offers the right candidate the opportunity to work with stakeholders from across industry and Government. This role supports the work of the techUK Market and Technologies teams, and provides a fantastic opportunity to work with stakeholders from across industry and Government. The ideal candidate would be someone looking to build a career within the technology sector.Team Assistant - Policy and Public AffairsThis role supports the work of the techUK Policy team, and provides a fantastic opportunity to work with stakeholders from across industry and Government. The ideal candidate would be someone looking to build a career in policy and public affairs the technology sector.Competencies:Good attention to detailStrong organisational skillsStrong communications skills (written and verbal)A great team playerAble to manage competing prioritiesA methodical and thorough approach to workEssential Knowledge and Experience:Experience of helping to deliver successful eventsProven track record of working in a high-pressure, fast-paced environment with competing demands and responding to tight deadlinesHighly competent with MS Office Suite and online conferencing platformsAbility to develop systems to ensure efficient working for the teamDesired Knowledge and Experience:Experience of using CRM systems/confident using various platforms to send out event and campaign emailsProven track record in admin/ support rolesExperience of minute/note takingExperience of organising events and meetingsThe successful candidate must have permission to work in the UK prior to the commencement of employment. Due to the volume of applications, we receive, if you have not heard from us within 3 weeks of applying, please deem your application as unsuccessful on this occasion.To apply for this role please click APPLY to submit your CV and a Cover Letter.Candidates with experience of; Administrator, Admin, Sales Support, Support, Customer Services Executive, Assistant, Customer Services, Administrative Assistant, Customer Support, General Assistant, Customer Services Administrator, Customer Services Support, Customer Service Advisor, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator, Office Admin, Office Assistant, Customer Service Representative, Client Service, Office Associate, Office Support, General Admin, Team Administrator, Team Admin may also be considered for this role.
      • london, london
      • full-time
      • eRecruitSmart
      Porsche Retail Group have an excellent opportunity for a Receptionist / Host to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Mayfair. This Studio concept dealership is a one-of-a-kind boutique style showroom in the UK which opened in August 2020. The Porsche Centre Mayfair is only a 2-minute walk to the Ritz Hotel & Green Park tube station, with The Royal Green Park facing the building. The dealership has a barista service coffee bar and is surrounded by shops, cafés, bars and restaurants.Important: Due to the full reopening of the Centre, there are various positions available for the Centre Support Assistant / Receptionist / Host as follows:Full Time – Monday to Friday (8am to 6pm)Part Time – 3 days Monday to Saturday (8am to 6pm)Part Time – every Saturday (8am to 5pm)Part Time – Monday to Friday to Please only apply if you are willing and able to do these hours and specify which hours you would be interested in.About the companyPorsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK, as well as a Top 5 company in Automotive, and combine an outstanding working environment with great benefits and an extremely competitive package.About the roleAs a Receptionist / Host, you will also provide an efficient and effective administration support service to the management team, including: • Presenting a warm welcome to all customers and visitors to the Centre• Building rapport with guests and establishing their needs quickly and efficiently to maximize their experience• Acting as a Brand Ambassador, reflecting the brand image and standards at all timesAbout the core responsibilitiesIn the role of Receptionist / Host you will: • Handle all customer queries in a professional and timely manner through any medium (in person, phone, e-mail or on-line)• Distributes enquiries, calls and messages to colleagues in an accurate, timely and appropriate manner• Obtain all necessary customer information in order to share data with colleagues and input on to the required system ; Fully maintain accurate data relating to customers as appropriate• Maintain accurate customer enquiry records as defined by management• Ensuring all customer needs all looked after for each department (Sales, Aftersales and Parts), including the offer of refreshments and be confident to converse with the customer• Promoting and selling of Porsche Products and Services such as Porsche selection which includes showroom transactions of ordering and taking payments• Pro-actively approach customers in the showroom to discuss product information and offer help/advice and demonstrate vehicle options• Provide customers with specification information on all Porsche products and services available through the Centre including Aftersales• Develop a good knowledge and understanding of all competitive products and dealerships in order to provide better insight to customersAbout youTo be successful for the role of Receptionist / Host you will have • Experience in a similar front facing role• Excellent customer services ability• Immaculate presentation and interpersonal skills• Strong administration and time management abilityAbout the rewardsFor the role of Receptionist / Host we have various positions available, including: Full Time – Monday to Friday (8am to 6pm)Part Time – 3 days Monday to Saturday (8am to 6pm)Part Time – every Saturday (8am to 5pm)Part Time – Monday to Friday to There is a basic salary on offer of £ per hour (circa £23,000 per annum, pro rata) plus bonus of up to £3,000 over the year ; You will also receive a fantastic benefits package, including: • 25 days holiday per year plus bank holidays pro rata• Option of a VW group vehicle at preferential leasing rates• Private Medical Insurance• DC Pension Scheme• Life Insurance• Staff preferential rates• Employee Discounts Programme• Employee Assistance ProgrammeHow to applyPlease note that eRecruitSmart is advertising the role of Receptionist / Host on behalf of Porsche Retail ; Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied ; Please only apply if you consent to these terms.You must have eligibility to work in the ; Please note, only suitable applicants will be ; If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!Reception, showroom, dealership, vehicles, cars, administration,
      • greater london, london
      • full-time
      • Hiring People
      Are you looking for an Administrative role which offers training, career progression with financial incentives? If so, please read ;You will start in product management for our client Premier Life Stores as an Administrator. This is an internally focussed role which can progress to managing accounts, orders and progress into a managemnet ;About the role•Listing products online•Managing the pricing and stock level for online products•Data Entry•Moving and processing information•Competitor research This role will provide the candidate a chance to work with existing products in the catalogue and see how these are listed and priced online and then also have the scope to look at new potential products to add to the inventory.How to applyPlease apply here and our client will get back to you.
      • london, london
      • full-time
      • RecruitmentRevolution.com
      Innovate. Don't Imitate. Do you live for sustainability and looking after our beautiful planet?Are you looking to join a new revolutionary fashion brand company dedicated to just that?Are you ready to join a brand that has gone from zero to 7+ digit growth in year 1?Are you ready to join a brand that is so in demand, we have a waiting list for certain products?Don’t This is a mega opportunity if processes and Customer Operations are your bag.We’re fairly ‘new kids’ to the block but we are experiencing crazy growth and looking for someone to be part of this incredible journeyCome join us!Role Info:Head of Customer OperationsLondon£45,000 - £55,000 Depending on Experience + bonus incentivesProduct / Service: Handmade Premium Vegan Shoes with heavy celebrity followingCulture: Sustainability, Community, Integrity, Positivity.Partnerships: Soho House & Co, Nordstrom, Neiman Marcus, Bergdorf Goodman, The Conservatory, and many moreSupporting: Mission Blue, See Turtles, British Divers, and Sea Shepherd, amongst many othersYour Calibre: Hungry Team Player. Confident. Enthusiastic, AnalyticalFounders: Successful Serial Entrepreneurs & Thought Leaders. Also jolly nice people too!Your Skills:Direct customer contact and problem solving experience.A good understanding and experience of the end to end supply chain for consumer goods.Experience of leading a team within a Customer Services / Operations environment, preferably in fashion wholesale environmentOur Story:We’ve just celebrated our one year anniversary but that hasn’t stopped us selling in 26 countries with our largest market being the USA. We are delighted to have A-list Hollywood customers including:Dwayne ‘The Rock’ Johnson, Ben Affleck, Mila Kunis and Gwyneth Paltrow. Our 1st store in LA will open within the next 6-12 months.Starting (quite literally) from the ground, we are already north of 7 figures with features in Forbes, Vogue, The Times, ELLE and GQ (to name just a few).With our growth averaging 30%+ each month since Christmas, we are looking to quadruple our team over the next year. The next twelve months hold even more insane growth and we want you to be a part of it!We are distributed in 26 countries with our largest market being the USA which paves the way for our 1st store in LA within the next 6-12 months.The Head of Customer Operations role:Our customers are the ones that have got us where we are today - our relationship with them means everything to us. You will care for the entire process of this relationship from order, through to management, to delivery and aftersales.You will work with a range of Teams across the business to ensure orders meet demand and sales opportunities are maximised in season. You will own this process to establish a world-class level of customer service right past the delivery stage.As the company grows, you’ll build and manage the Customer Operations team to provide support to sales and customers.Being a vital part of the team and reporting to the Chief Operating Officer, you will implement management systems, achieve sales targets , and ensure the supply chain process runs smoothly.Responsibilities:+ Oversee and drive exemplary management of the order book with regular reviews of overdue and current order book.+ Ownership of the rolling demand forecast feeding into wider Sales & Operational Planning Process.+ Work with both Internal and external stakeholders to ensure payment and delivery processes are managed effectively.+ Develop an understanding of the customer’s requirements and business plans in order to define a proactive service.+ Work with key stakeholders for quality and customer queries /complaints to ensure resolution is managed in a timely and appropriate manner.+ Hold regular review meetings to ensure service levels are at the required level, and report on their performance.+ Communicate with forwarders, and suppliers to organise shipments.+ Review and source logistics providers.+ Maintain all product data.+ Ensure all team members are trained on relevant systems, business processes, policy and procedures in order to deliver a high standard of service to partners / customers.Enough about us, we want to hear about you!To absolutely smash this role, you’ll have:+ Advanced Excel knowledge+ Experience using order management systems+ Direct customer contact and problem solving experience+ Experience in building strong commercial relationships with customers and key stakeholders+ A good understanding and experience of the end to end supply chain for consumer goods+ Experience of leading a team within a Customer Services / Operations environment, preferably in fashion wholesale environment+ Awareness and understanding of the principles of Credit Management proceduresUnderstand and be able to execute an annual OGSM derived from a strategic business plan.If this sounds like you then reach out to have a chat directly with our CEOYour Background / Previous Roles May Include:eCommerce Customer Operations Manager, eCommerce Operations, Customer Service, Customer SuccessSounds like a good fit? Apply here for a fast-track path to the CEOApplication We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
      • london, london
      • full-time
      • Quanta Consultancy Services
      Civil Site Design Coordinator – Contract – London Would you like the opportunity to work for one of the leading Energy from Waste EPC companies in Europe? Quanta’s client is a global leader in delivering complete turnkey plants and system solutions for energy recovery from waste. They offer a diversified field of activity in a team-oriented working atmosphere and take pride in their excellent employment conditions and attractive working place. Within their modern infrastructure, the client takes an interest in personal development and gives the opportunity to gain insight into various technical disciplines.Civil Site Design Coordinator Responsibilities:Manage the design processes of subcontractors within the civil works on one of the construction sites in liaison with the Lead Engineer Civil at the Head Office.Responsible for civil works to be executed in accordance with the contract, and conform with project time, budget, HSE and quality requirements.Manage the design interface with external and/or in-house design teams and you pro-actively establish the design release schedule and monitor the design progress to ensure agreed target milestones are met and mitigate risk and delays.Evaluate the design provided by others and facilitate technically profound construction solutions with consideration to the complexity of works.Represent the civil design department when necessary, at internal and external meetings.Provide construction experience feedback for the current and future projects.Civil Site Design Coordinator Requirements: Energy from waste or similar project experience.Are you interested in this Civil Site Design Coordinator role? Apply now!The candidate must have the rights to work in the location stated in the job advert. Please note, Quanta part of QCS Staffing does not sponsor Visa applications.To view Quanta's privacy policy, please visit our website
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionWe are:Publicis Sapient is a digital transformation consultancy. We help some of the biggest companies in the world create a unique strategic advantage with our digital, strategy, consulting, and technology services.We’ve been working in digital innovation for more than 3 decades and have created numerous world-firsts - including the first online seat selector for United Airlines, the first digital menu boards for Dunkin Donuts and the first digital trade finance bank for AGTB. We’ve also developed entirely new propositions like Marriot Homes and Villas to disrupt Airbnb, and we’re even helping develop NEOM, an entirely new city in Saudi Arabia.The Customer Experience & Innovation Consulting Team at Publicis Sapient: We are a group of super-smart people with diverse skills and experience who like solving complex challenges to create what’s next across a wide range of industries – from retail to energy, from automotive to financial services, from life sciences to logistics.We work at the intersection of innovation in technology, business and customer experience to conceive, develop, design and deliver new experiences that will transform businesses and make life better for millions of our client’s customers.We harness deep customer research, insight and understanding to identify, test and validate new opportunities, then shape them into market-defining strategy and solutions for our clients.We work in a fast-paced, ‘sprint’-based environment where no two days and no two challenges are the same.We thrive on innovative and impactful work for clients and for ourselves.We can draw upon an unrivalled depth and breadth of technical, creative and consulting capability across Publicis Sapient to shape businesses so they can meet ever-evolving customer needs.We do this at scale. We make an impact.Job DescriptionThe role of a Manager in CX&ICAs a Manager in CX&IC at Publicis Sapient, you will help our clients understand how changing customer expectations will require them to deliver new, innovative experiences, propositions, products and ;You are an eclectic thinker who can balance multiple considerations simultaneously – changing technologies, emerging business models and customer insight – to identify new opportunities for our clients.You will be well versed in ‘design thinking’ and ‘systems thinking’, and the application of these techniques to uncover, identify and understand customer interests, motivations and behaviours, then work iteratively and collaboratively towards experiences that meet these customer needs.You will use these techniques to help map out the customer experience and the business capabilities required to deliver it; and use design research to iteratively test hypotheses underpinning the new experience as it evolves towards launch and beyond.As a Manager in the CX&IC team, you will:Work autonomously in the strategic ownership of larger, more complex projects from the client briefing through to final recommendations and delivery.Work collaboratively with all disciplines (and the client) to define how we will create customer and market insights that inspire the team and generate breakthrough solutions.Undertake customer and marketplace research that helps strategically frame, validate or test core hypotheses, then distil this research into actionable ;Use ‘design thinking’ and ‘systems thinking’ techniques to identify opportunity areas for new experience, propositions, products and services, then help converge thinking around feasible, viable and desirable solutions.Clarify and translate the strategic direction into priorities, objectives and a clear evaluation ;Facilitate the creation of design / strategic artefacts - personas, as-is and future state customer journeys, service blueprints, storyboards, prototypes, ;Be a strong communicator and moderator both internally and with clients, understanding different perspectives, seeking common ground and advocating customer value and business ;Actively seek out thought leaders and different perspectives on industry approaches, developments and break-through ;Seek to develop your subject matter and industry expertise to confidently engage with clients around specific discipline themes and/or industry ;Act as a champion and advocate for customer research and insight generation techniques both internally and to a wider external audience.About You: You champion the customer and evidence-based insightYou are passionate about delivering meaningful experiences which positively impact the lives of our clients’ customersYou display empathy, intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and learning You are able to see the big picture and zoom in on the details to impactful moments of the customer experienceQualificationsWhat you need to have:A strong portfolio of work demonstrating strong customer insight-driven design thinking across a diverse range of projects.Experience participating in novel research and development programmes that iteratively identify, test and refine new and innovative propositions, products and services.Experience working collaboratively with colleagues and clients in a variety of different ways – flying solo, as part of an “consultancy” team, co-working with the client in “agile” teams.A mind set that’s open to change and to challenge – you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for ‘that’ll do’, resilient, and eager to ;Pride and passion in your workWhat you’ll get from us: In the CX&IC team:A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear-point of answering that question – and the answer will likely shape the experience of millions of people.Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.Opportunity to grow – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.Support – we’re committed to making you better at what you do best – training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.Additional InformationIn the Publicis Sapient more generally (COVID allowing):Smart, decent, fun, stimulating, collaborative folk to work with.Lots of travel/work abroad opportunities.Wellbeing perks included subsidised gym and in-house massages.Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks) (once we’re back in the office, obviously).
      • hammersmith, london
      • full-time
      • TOTAL FACILITIES RECRUITMENT LIMITED
      Experienced Postroom/ Mailroom Assistant Required in Hammersmith Hours of Work 8AM -5PMMon - FriMust have good IT skills and KnowledgeDuties Monitor and manage all internal and external mail Checking all IT related issues are sorted out promptlyEnsure that stationery is kept in the post room Ensure all incoming post and internal mail is received and delivered in line with the post room Organise couriers and dispatch as and when ;Ensure incoming courier deliveries are delivered to staff members promptly Assist the facilities manager in the administration of processCarry out transportation of boxes and other deliveries and keep housekeeping duties to ensure that reception areas and the post room is maintained Ensure photocopiers are stocked with paper and advise the facilities assistant of any ordering requirements Liaise with building managers relating any building issues that may ariseAssisting with ad-hoc projects as and when directed by head of facilities
      • london, london
      • full-time
      • Trust Payments
      Trust Payments have an exciting opportunity for an Integration Support Officer to join their team.Location: LondonSalary: Competitive + BenefitsAbout Us:Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.Integration Support Officer - The Role:- The Integration Support Officer will be responsible for merchant integrations to the Trust Payments platform - across online, mobile and POS channels- Manage the end-to-end process for integrating and implementing merchants to ensure they go live with Trust Payments range of solutions in a fast and efficient manner- Manage merchant integrations working alongside the Technical Integration Lead & Head of Technical Integration- Partner with the Technical Integration Lead & Head of Technical Integration to ensure a smooth onboarding experience for merchants and partnersIntegration Support Officer - Key Responsibilities:- Provide technical integration guidance within Trust Payments - guiding merchant and partner integration projects and assessing requirements- Understand Trust Payments technical documentation, including APIs, SDKs, etc to provide simple and easy integration guidance for merchants and partners- Operate effectively with the Technical Integration Lead & Head of Technical Integration to scope integration project requirements and delivery plan- Project scoping, planning and implementation with merchants, partners, and internal stakeholders- Regular progress reporting and tracking with clients and internal stakeholders- Respond to Integration support cases and record details of inquiries, comments and details of action taken via the Zendesk tool- Utilising a variety of tools and methods to provide prompt and timely support to customers, such as Slack, Teams etc- Updating Jira with bug reports and feature requests- Tracking Jira tickets escalated to development and tracking them through to timely completionIntegration Support Officer - You:- Experience working in a technical integration or product support role within the financial industry, preferably within payments or fintech- Strong communications skills - an ability to make customers feel fully supported throughout the integration lifecycle.- Computer literacy, Microsoft Office, Salesforce, Zendesk, ITSM systems, Document Management System (DMS), Data handling, record keeping.- JavaScript, HTML, JSON, XML- Ability to perform the role of an ambassador for the organisation at all times- Able to work shifts on a rotational basis with the team- Articulate communicator and good problem-solving abilities- Customer focussed, with the ability to deliver support according to customers' needsIntegration Support Officer - Benefits:- Opportunity to be part of a rapidly scaling and market leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- CelebrationsWe understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience.To submit your CV for this exciting Integration Support Officer opportunity, please click 'Apply now!
      • london, london
      • full-time
      • Ashdown Group Limited
      Please note you will only be considered for this role if you are eligible to work in the UK.Hybrid Working We are looking for an experienced accounts administrator to join our client.Based in East London, you will be reporting directly to the accountant and be responsible for the purchase ledger and expenses function of the business. Other duties will include liaising with suppliers and preparing payment runs and performing bank ; This is a wonderful opportunity for someone who wants a challenge. You will be a proactive individual who is used to working under pressure in a fast-paced environment. You will be liaising with internal members of staff and external stakeholders, so a personable individual is required with a “can do attitude” You will be using Xero accounts, expenses and will also be using excel and wordFor further details please send us your CV
      • london, london
      • full-time
      • HIRE GROUND LTD
      Symposium Programme Assembly Assistant - Medical Event / Symposium Company - £27k to £32k + benefits - Central SW LondonThis is an opportunity for a graduate, with some administrative or secretarial experience, to join a company which is a global conference organiser, publisher, and market research consultancy within the medical devices sector. The annual symposium / event, is well known within the healthcare sector and attracts healthcare professionals from around the world, with some prestigious academics and professionals from the healthcare sector.They are now looking for a full time Symposium Programme Assembly Assistant, to provide an exceptional service to faculty members in managing the hotel booking process and liaising with faculty hotels. Moreover, the post holder will assist the Programme, Sales and Marketing teams with programme related activities, whilst supporting the Director in coordinating the assembly of the symposium programme.SALARY ETC:£27k to £32k + benefitsPermanent, full-timeMonday to Friday, office hours (you may have to work one or two weekends in the year around the time of the symposium)Central SW LondonInitially office based, but once established they are happy for you to work one or two days a week from home.REQUIREMENTS:You will be a graduate and native English speaker, or fluent in English (spoken and written)Attention to detail is essential.Experience of using a database Access, as well as other good computer skills.Excellent written communication skills, as well as verbal skills and happy/confident in communicating with distinguished faculty.Calm with the ability to work well under pressureA flexible attitude to work, including the ability to take on new tasks and learn new systems when requiredExcellent interpersonal skillsAbility to communicate effectively with high-calibre individuals and develop good working relationshipsExcellent time management and strong organisation skillsTeam and Customer focusAdministrative experience and proficiency in Microsoft Office, including Excel and OutlookDUTIES TO INCLUDE:Managing and administering an extensive programme of abstract submissions for Abstracts and Global Stars and Rising Stars for the annual eventLiaising with the Abstract Board to mark submissions and to compile programmesLiaising with speaker faculty regarding invitations to speakEnsuring that the internal database is kept up-to-date with programme information and speaker registrationLiaising with the sales team with regards to company funded speakersBooking hotels and confirming accommodation with facultyUpdating the database with confirmed hotel informationResponding to faculty queries about accommodation and travelProvide updates when requested to the Programme and Events teamon hotel bookings made/outstandingKeep a log of faculty travel expense forms received to be reiumbursed post eventProcess travel expenses and update actuals on the database post eventLiaising with Events team on all faculty-related matters ( faculty gifts, social events, registration)Assist the conference programme team to update the programme for the company’s annual global conference and workshops when required.
      • london, london
      • full-time
      • Hemmingfords
      Office Manager / PAAngel, IslingtonAbout UsHemmingfords is a five-star rated estate agency that focuses on impeccable service and the unique personalities of our team to drive business success. We’re the local property experts with particular knowledge of Islington and Shoreditch.Our company ethos is to leave people feeling better for having dealt with us. We pride ourselves on our personable service. We always strive to go above and beyond our customer’s expectations in every aspect of our service.We’re now looking for a personable and confident Office Manager / PA to join our close-knit team in Islington and support the Company Director.The Benefits- Salary of £20,000 per annum- Performance bonus- Fast track career options- Company iPhone- High-performance and exciting work culture- Generous reward package- Comprehensive training programme- Property sector qualifications- Team and social events- Annual Christmas party- Holiday and loyalty bonusThis is the ideal role for an Office Manager / PA professional to step up, advance and grow their career with our customer-focused estate agency.We’ve built an incredible reputation for service and our portfolio speaks volumes about our depth of skills and expertise. You’ll have the chance to learn from the best and enhance your existing experience levels with our outstanding team.What’s more, we are offering a superb package alongside great training, a friendly, sociable environment and some wonderful perks. So, if you are ready for a change and to take your next step on the ladder, this is the role for you.The RoleAs an Office Manager / PA, you will be tasked with delivering vital support to The Company Director in a flexible and responsive manner.The service our clients have come to expect is second-to-none and, in today’s competitive property market, putting them above all other considerations is the key to success. Your role will involve providing effective support to the Director, regular communication, dealing with requests, booking photography, handling the overflow of phone calls. It’s an exciting role to really get your teeth into and the scope for progression in managing your own team as the company grows.Specifically, you will:- Book property photography- Book meetings for the Director and provide day-to-day support- Monitor and deal with phone calls and pass on messages to the correct persons- Attend regular meetings with the Sales & Lettings Teams- Carry out pre-tenancy inspections- Social media content & management- Handle agency board movements- Listing properties online- Qualifying applicants- Booking sales and lettings viewings- Booking sales and lettings valuations- Managing overflow of calls- Complete supporting admin, records and logs- AML (anti money laundering checks)- Handling Terms of Business contracts with new clientsAbout YouFor this entry-level role as an Office Manager / PA, no previous experience is required.However, any of the following would be beneficial to your application:- Experience in the property market and be confident and friendly in being the go-to person within the business- Experience of delivering impressive levels of customer service- To thrive under pressure- A great eye for detail- To demonstrate strong administrative and IT skills- The ability to work as part of a team- Superb organisational and communication skills- To be proactive and have a passion for problem solving (with a smile!)Other organisations may call this role: Personal Assistant, Office Manager, or Administrator.You may already possess experience in one (or more) of the following roles: Property Administrator, Property Assistant Manager, Property Assistant, Lettings Administrator, Tenancy Officer, Accommodation Administrator, Housing Operations Assistant, or Tenancy Administrator.Webrecruit and Hemmingfords are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re seeking your next challenge as an Office Manager / PA, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionWe are:Publicis Sapient is a digital transformation consultancy. We help some of the biggest companies in the world create a unique strategic advantage with our digital, strategy, consulting, and technology services.We’ve been working in digital innovation for more than 3 decades and have created numerous world-firsts - including the first online seat selector for United Airlines, the first digital menu boards for Dunkin Donuts and the first digital trade finance bank for AGTB. We’ve also developed entirely new propositions like Marriot Homes and Villas to disrupt Airbnb, and we’re even helping develop NEOM, an entirely new city in Saudi Arabia.The Customer Experience & Innovation Consulting Team at Publicis Sapient: We are a group of super-smart people with diverse skills and experience who like solving complex challenges to create what’s next across a wide range of industries – from retail to energy, from automotive to financial services, from life sciences to logistics.We work at the intersection of innovation in technology, business and customer experience to conceive, develop, design and deliver new experiences that will transform businesses and make life better for millions of our client’s customers.We harness deep customer research, insight and understanding to identify, test and validate new opportunities, then shape them into market-defining strategy and solutions for our clients.We work in a fast-paced, ‘sprint’-based environment where no two days and no two challenges are the same.We thrive on innovative and impactful work for clients and for ourselves.We can draw upon an unrivalled depth and breadth of technical, creative and consulting capability across Publicis Sapient to shape businesses so they can meet ever-evolving customer needs.We do this at scale. We make an impact.The role of a Senior Manager in CX&ICAs a Senior Manager in CX&IC at Publicis Sapient, you will act as a transformation partner for our clients – helping them understand how changing customer expectations and marketplace dynamics will require them to deliver new, innovative experiences, propositions, products and ;You are an eclectic thinker who can balance multiple considerations simultaneously – changing technologies, emerging business models and customer insight – to identify new opportunities for our clients.You will be well versed in ‘design thinking’ and ‘systems thinking’, and the application of these techniques to uncover, identify and understand customer interests, motivations and behaviours, then work iteratively and collaboratively towards experiences that meet these customer needs.Job DescriptionAs a Senior Manager in the CX&IC team, you will:Act as a transformational partner for clients - including departmental heads and project sponsors.Work autonomously in the strategic ownership of larger, more complex projects from the client briefing through to final recommendations and ;Work collaboratively with all disciplines (and the client) to define how we will create customer and market insights that inspire the team and generate breakthrough ;Develop and conduct customer and marketplace research that helps strategically frame, validate or test core hypotheses, then distil this research into actionable ;Use ‘design thinking’ and ‘systems thinking’ techniques to identify opportunity areas for new experience, propositions, products and services, then help converge thinking around feasible, viable and desirable ;Clarify and translate the strategic direction into priorities, objectives and a clear evaluation ;Facilitate the creation of design / strategic artefacts - personas, as-is and future state customer journeys, service blueprints, storyboards, prototypes, ;Be a strong and convincing narrator and moderator both internally and with clients, reconciling perspectives, finding common ground and advocating customer value and business solutions at critical ;Mentor more junior staff, defining a role for them on projects, overseeing their work and guiding their development in the ;Actively seek out thought leaders and different perspectives on industry approaches, developments and break-through methodologies.Develop new techniques and approaches, then collate and share expertise across the discipline in order to help build the company’s collective ;Act as a champion and advocate for customer research and insight generation techniques both internally and to a wider external audience.QualificationsAbout You: You are commercially minded; you can identify and pursue new opportunities to bring value to client engagements.You are able to see the big picture and zoom in on the details to impactful moments of the customer ;You champion the customer and evidence-based ;You display empathy, intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and ;You are passionate about delivering meaningful experiences which positively impact the lives of our clients’ ;What you need to have:An outstanding portfolio of work demonstrating strong customer insight-driven design thinking across a diverse range of ;Experience formulating novel research and development programmes that iteratively identify, test and refine new and innovative propositions, products and ;Experience working collaboratively with colleagues and clients in a variety of different ways – flying solo, as part of an “consultancy” team, co-working with the client in “agile” ;A mind set that’s open to change and to challenge – you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for ‘that’ll do’, resilient, and eager to ;Pride and passion in your work.Additional InformationWhat you’ll get from us:In the CX&IC team:A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear-point of answering that question – and the answer will likely shape the experience of millions of people.Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.Autonomy – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.Support – we’re committed to making you better at what you do best - plenty of training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.In the Publicis Sapient more generally:Smart, decent, fun, stimulating, collaborative folk to work with.Lots of travel/work abroad opportunities (COVID allowing).Wellbeing perks included subsidised gym and in-house massages.Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks) (once we’re back in the office, obviously).
      • london, london
      • full-time
      • Options for Recruitment Limited
      Corporate Receptionist London £24,500 + benefitsReceptionist / Management Assistant role for successful high end London based business offering beautifully designed serviced work spaces for clientsNumerous roles available at various locations across London. Suitable locations will be discussed at pre interview stageFull and part time roles availableRoleAs Receptionist you will be the face of the company. You are responsible for delivering a professional welcome to every member and performing general reception duties. Your key responsibilities will include:manage incoming / outgoing postarranging meeting room bookings and organising AV equipment, layout requests and cateringreporting building maintenance issuesorganising couriers / taxis etc as requestedanswering telephone calls, dealing with enquiriescarrying out regular building walks to ensure safety and cleanlinesstroubleshooting Wifi and IT issues with the support of the IT helpdeskensure coffee machines are topped up and maintainedpreparing and serving catering, tea and coffee for meeting rooms / event spacesregular fire safety checksThe CompanyOur London based client operates several fully equipped, high end and beautifully appointed shared workspaces. The premises are well designed and decorated with offices, meeting rooms and catering facilities, attracting diverse workforces from architects to advertising agencies, and from financiers to foodies.The PersonAs Receptionist you will have good customer service experience in a similar receptionist / FOH role (eg fast paced, luxury retail background ). With knowledge of MS Office ( Word and Excel ), and Health and Safety Regulations / Fire Safety practices you will also have the following:ability to multitask and remain calm under pressurea flexible, can-do attitudeattention to detailfriendly and personable approach, excellent customer service skillsefficiency and organisationIf you wish to be considered for the role of Receptionist, please forward your CV quoting reference 220197WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UKApplications are invited with experience in: corporate receptionist executive PA management assistant administration executive FOH customer service member services member host office administration facilities full time part time +office job London
      • london, london
      • full-time
      • Bespoke HR
      Executive Assistant to DirectorSt John's Wood - London£35,000 per annumFull Time, PermanentHybrid WorkingI am recruiting for an Executive Assistant on behalf of a company Director, this role will cover duties both within the business and private life. The ideal applicant is a competent, diligent and organised individual. This role is for a poised, calm and top-level PA who wants longevity in their next role and who genuinely enjoys giving dedicated support. This is a start-up, you will need to be super hands-on and happy to jump in wherever required.This role will be hybrid role with options to work from home a couple of days per week if wanted.Duties will include but are not limited to:Monitoring and/or managing emailsProactively screening and dealing with calls and other correspondenceResponding to any urgent email questions and requests, especially when the Client is awayKeeping technology up-to-date and problem solving when necessaryProducing/proof reading correspondence and documentsMaintaining a well organised filing systemProperty management tasks and responsibilitiesEffectively and confidently liaising with staff and other contactsAd-hoc project workProviding general adminRunning ad hoc errandsWorking and assisting with work from wider family membersExperience and skills required to be considered for this role are:Exceptional spoken/written EnglishExcellent IT skills are a mustHighly personably with strong communication skillsSelf-motivated, with the ability to take initiative, use common sense and be resourceful when neededAs strong sense of confidentiality and privacyFull clean driving licenceIncredibly organised and take pride in your workProven ability to maintain the highest levels of confidentiality, discretion and sound judgement, being aware that you are representing the family at all timesWarm and kind naturedINDJOB
      • london, london
      • full-time
      • The Hyde Group
      Hyde are looking for an Administrator.At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.As an Administrator, you will co-ordinate and deliver an excellent administrative support service for the whole of Hyde’s Finance Team (c150 staff).You will also assist the Finance Team Co-ordinator in managing and co-ordinating the finance team’s workplan, staff engagement and welfare programmes.Key Responsibilities:Co-ordinate and provide all admin and organisational supportProvide PA support to the Finance Directors as requiredDiary management and co-ordination of meetingsSupport the team in the production of reports and presentationsCreate a suite of information packs for new starters within financeCollation of invoice packs, raising of purchase orders and contract administrationCandidates will need to be proficient in the use of MS Office, particularly with Excel, Outlook and MS Teams.We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.Closing date: 3rd July 2022Interviews: 6th July 2022
      • london, london
      • full-time
      • Morgan Sindall Property Services
      Permanent, Full Time (40 hours per week)We are looking to recruit a Commercial Administrator to join our team in Waltham Forest.About the RoleAs our Commercial Administrator, you’ll provide invaluable administrative support to the Commercial function, specifically to the Quantity Surveyor and Assistant Quantity Surveyor.You’ll be involved in general contract duties such as correspondence, reports, spreadsheets, memos, emails and filing, and be responsible for arranging internal meetings and taking minutes. You’ll process stationary orders and other office supplies, manage and distribute incoming and outgoing mail and maintain photocopiers and stock requirements.About YouPrevious experience of an administrative role is desirable, but not essential, however we do ask that you are highly organised, competent in Microsoft Office (particularly Excel) and have a strong customer focus. Good telephone skills are also a must to allow you to obtain detailed information from telephone discussions.Benefits23 days holiday plus bank holidays, enhanced pension plan, private healthcare, life assurance, training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeing benefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, eye care vouchers, paid voluntary work, enhanced family polices and we will accommodate requests for flexible working where possible.About UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnel.Please refer to the full Job Description upon completing your application.
      • london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOA team-oriented role working for a mixture of Management Directors and Partners within the London office. Reporting to the Secretarial Managers this position would suit a detail-driven individual with excellent technical skills and a willingness to take on anything thrown their way. This is a very organisational role and in an extremely fast-paced environment. Flexibility, enthusiasm and a ‘can-do’ attitude are essential, and above all a passion for doing it well.• Extensive diary management• Arranging client and internal meetings• Organising domestic and international travel arrangements• Preparing and submitting time & expense reports• Maintaining & updating Partners' client contact information• Drafting and archiving correspondence• Screening telephone calls• Attending team meetings as necessary• Cover for colleagues within immediate team and group as a whole• Organising team dinners and events• Ad hoc duties as neededYOU'RE GOOD AT•Diary Management, heavy organisational skills in different time zones•Travel and visa knowledge• Ability to work autonomously• Adaptability to difficult situations often at short notice• Problem solving• Picking up tasks which are often already started• Proactive and confident in managing expectations, as and when required• Commitment to get the job done, often without supervision• Discretion with confidential material and information• Professional communication style (both verbal and written) at all levels within BCG and with external clients• Attention to detail, especially when handing tasks over to static EAsYOU BRING (EXPERIENCE & QUALIFICATIONS)• Previous experience in a fast-paced environment• Excellent administrative & organisational skills• Highly computer-literate, including Microsoft Office Suite; advanced Outlook, PowerPoint, Word• A ‘can do’ attitude / flexible attitude to the role• Detail-driven• Ability to multi-task, prioritise and manage expectations and conflicting deadlines• Working within a team environment• Ability to work under pressure calmly• Professional services preferableOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.ADDITIONAL INFORMATION
      • london, london
      • full-time
      • HIRE GROUND LTD
      We currently have a fabulous temp hybrid Team Secretary/ Senior Admin role at a busy Kings Cross based Union.The role is Hybrid, working 3 days in the office and 2 days from home. Working hours per week for £ per hour.The role is a mixture of secretarial support. Helping to organise, manage and take notes at important Union meetings.The Team Secretary will also support officials and members with travel arrangements, including booking trains, planes and accommodation.The post is an all round senior admin post, suited to someone who likes to be busy and who enjoys working in a small friendly team. Location: Kings CrossRate per hour: £ Start date & Duration: Immediate & 2 plus months
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