We are actively seeking a motivated and enthusiastic Internal Sales Apprentice to join our dynamic team in Birmingham. This is a fantastic opportunity for an ambitious individual eager to launch a career in sales and contribute to significant business growth. We aim to expedite the hiring process for this key role, so we encourage qualified candidates to apply promptly.
Position: Internal Sales Apprentice
Location: Birmingham
Hours: 37.5 hours per week (Monday - Friday, 8:30 AM - 5:00 PM, with a 60-minute lunch break)
Holidays: 25 annual leave days + 8 Bank Holidays (3 days to be retained for Christmas closure)
About the Role:
As an Internal Sales Apprentice, you will play a crucial role in driving business growth and quote conversion. You will manage and support internal sales accounts, handle project inquiries under £50k, and expertly guide projects from initial inquiry to final order. This position offers a clear path for professional development and the chance to make a real impact.
Key Responsibilities:
- Deliver exceptional customer service through handling incoming calls and managing email inquiries.
- Understand customer needs to build strong, lasting relationships.
- Maintain an accurate and up-to-date CRM system.
- Resolve customer issues efficiently to ensure high satisfaction.
- Support the estimating team by consulting on minor projects and processing sample requests.
- Assist the external sales team with pricing queries and gather essential project information.
What We're Looking For:
- A proactive and results-oriented individual with a passion for sales.
- Excellent problem-solving and communication skills (both verbal and written).
- Strong IT proficiency, particularly with Excel and Word.
- Ability to manage workload effectively and work collaboratively within a team.
- A desire to learn and grow within a supportive sales environment.
- Minimum GCSE Level Maths and English.
Your Growth:
We are committed to your development. In 6 months, you'll be confidently handling inquiries and managing customer details. Within 12 months, you'll be adept at using our systems, finding project information, and contributing to increased quote conversion rates and sales growth. This is your chance to build a successful career in sales.
Apply today and take the first step towards an exciting and rewarding career!
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