Level 3 Deskside Support Engineer
London Based 5 days on site
£30K to £40K
A leading global professional services firm in London is seeking a Senior Level 3 Deskside Engineer to act as the primary technical point of contact for their executive leadership and high-profile consultancy teams. This isn't just a support role-it's a position for a technical lead who can balance deep infrastructure knowledge with "white-glove" service.
As a Level 3 Deskside Engineer you will carry out the following responsibilities
- Deliver high-priority, discrete technical care for senior leadership and executives.
- Lead complex escalations and Root Cause Analysis (RCA) to permanently resolve systemic issues.
- Manage endpoint health via Intune, SCCM, or JAMF while using PowerShell/Python to automate workflows.
- Act as the lead for OS migrations, security patching, and hardware standardization projects
The successful candidate should have the following core competencies / skills
- 5+ years in high-level Deskside or Field Engineering.
- Proficiency in Intune, SCCM, or JAMF.
- Practical experience with PowerShell or Python.
- VIP Support: Proven "white-glove" service for senior leadership.
- Strong command of Win 10/11, macOS, and M365.
- Experience with Active Directory, Azure AD, or Okta.
You will be joining a well-established, high-performing IT team within a premium consultancy environment that values technical excellence and career progression.
London Based | 5 days onsite | 30K to 40K
If you are ready to take the next step in your technical career, please send your updated CV to Iram.Shariff@randstaddigital.com
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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