Job Summary
We are seeking an experienced Technical Facilities Manager to lead the hard services and operational delivery across a premier residential development in East London. You will take ownership of the site's mechanical, electrical, and building fabric infrastructure while directly managing an in-house team of engineers and handymen. A key focus of this role is upskilling and training your direct reports, managing external specialist contractors, maintaining full statutory compliance, and delivering a seamless service experience for residents.
Key Responsibilities
- Team Leadership & Development: Line-manage, schedule, and lead an in-house technical team of engineers and maintenance handymen. Conduct skills gap audits, design tailored training plans, and actively mentor team members to raise internal technical capabilities.
- Operational & Technical Management: Oversee all Planned Preventative Maintenance (PPM) and reactive maintenance across critical M&E systems, hot/cold water, drainage, HVAC, access control, and life safety systems.
- Contractor & Vendor Management: Procure, schedule, and supervise specialist external contractors. Review RAMS, issue Permits to Work, monitor service SLAs, and conduct quality assurance audits on completed works.
- Statutory Compliance & Health & Safety: Ensure 100% compliance with relevant legislation (L8/Legionella, BS7671, BS5839, Fire Safety Act, EICRs, and lift inspections). Maintain comprehensive records and ensure site readiness for audits.
- Resident & Stakeholder Relations: Act as the technical point of contact for the Estate Manager and resident queries, resolving complex technical escalations professionally and promptly.
- Budgeting & Commercials: Assist in managing hard services budgets, challenge vendor quotations, order stock and spare parts efficiently, and identify cost-saving energy/sustainability initiatives.
Required Experience & Qualifications
- Technical Background: Recognized trade qualification (City & Guilds / NVQ Level 3 in Electrical, Plumbing, or Mechanical Engineering) or equivalent hands-on experience.
- Management Experience: Proven track record managing M&E operations and direct teams (engineers/handymen) within high-density residential, PBSA, or mixed-use developments.
- Certifications: IOSH Managing Safely or NEBOSH General Certificate is strongly preferred; valid L8/Legionella awareness certification.
- Skillset: Strong history of training, upskilling, and developing junior engineering staff. Excellent contractor management and commercial awareness.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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