Location: London Job Type: Permanent / Full-Time Salary: £45000 About the Role: We are currently partnering with a leading technology business to recruit an experienced Employee Relations Advisor. Reporting to the ER Partner, this pivotal role will manage ER cases from end to end - utilising their working knowledge of UK employment law and recent experience of dealing with complex ER cases. Key Responsibilities:
- Provide end-to-end advice and support on employee relations matters including but not limited to disciplinary, grievance, absence management, performance management, probation, capability, misconduct, redundancy, TUPE, flexible working and family leave.
- Manage discipline, grievance, absence, performance and appeal cases, providing clear, risk-based recommendations and legally compliant outcomes.
- Respond to ER tickets and queries within agreed SLAs (within one working day), progressing cases in line with policy and legal timeframes.
- Support investigations, attend hearings, draft correspondence, and prepare outcome letters and appeal documentation.
- Maintain accurate case documentation and keep case management systems up to date.
- Apply human-centred principles to case handling, ensuring approaches are grounded in empathy, fairness and coworker needs.
- Support with HR shared services tickets as and when required.
- Support organisational change processes such as TUPE, redundancy and restructures, ensuring consistent, people-centred and legally compliant execution.
- Contribute to the continuous improvement of ER processes, procedures, templates,toolkits and guidance.
- Support the adoption of AI and self-service HR tools, identifying opportunities to improve efficiency, effectiveness and coworker experience.
- Act as a trusted advisor to managers, senior leaders, stakeholders and HR, providing insight, recommendations and structured options to support decision making.
Key Requirements:
- CIPD Level 5 qualification.
- Experience with Workday and other HR systems.
- Experience using case management and workflow tools (e.g. ServiceNow, SharePoint), with the ability to adapt quickly to new digital and AI-enabled platforms.
If you are a strategic Employee Relations Advisor looking to make a meaningful impact within a growing, market-leading organisation, please apply today with your updated CV.
Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
