organisational change manager.

• Location: Hybrid - London (3 days/week in office)
• Contract Duration: 18-Month Contract
• Day Rate: Up to £800/day (Inside IR35)
• Scope & Direct Reports: 🌍 Global reach with 6 international countries/regions reporting directly into this role

Key Challenge & Culture Fit: ⚡ Transitioning core Order Management and Allocation workflows while operating with a lean delivery team. The role requires high passion, exceptional stakeholder navigation, and the confidence to push back effectively when scope or timelines threaten adoption.

🌟 Role Overview

We are partnering with My Client on a major global transformation programme focused on Order Management and Allocation. We are seeking a high-energy, experienced Organisational Change Manager to drive change adoption and operational transition across multiple international markets.

This is a high-visibility, critical role for a consultant who thrives in complex, multi-geography environments and possesses the strategic spine to challenge the status quo, manage diverse stakeholders, and navigate resource constraints to successfully deliver global business outcomes.

🔑 Key Responsibilities

• Global Change Strategy: Design and execute the end-to-end change management strategy across 6 different regions/countries reporting directly into leadership.
• Impact & Readiness Assessments: Lead through change impact assessments, training needs analyses, and stakeholder mapping across diverse international markets.
• Stakeholder Management & Pushback: Build strong relationships with senior business leaders, while confidently providing constructive pushback to keep scope and delivery realistic.
• Process & Workflow Shift: Drive the human and operational transition as order processing workflows, allocation models, and supply chain ERP/CRM platforms change.
• Capability Building: Partner with local market teams to build change capabilities, drive readiness activities, and foster high adoption.
• Metrics & Reporting: Track, measure, and report change effectiveness and business adoption metrics to sponsors.

🛠️ Required Qualifications & Experience

Must-Haves 🎯

• Global Transformation Experience: Proven track record leading OCM for large-scale, cross-functional global transformations across multiple geographies.
• Methodology Expertise: Deep knowledge of structured change frameworks (Prosci / ADKAR or equivalent).
• Stakeholder Mastery & Leadership: Exceptional facilitation, communication, and influencing skills with a demonstrated ability to push back effectively at senior levels.
• Multi-Market Leadership: Ability to navigate ambiguity, manage workloads effectively under tight scope limits, and drive results across 6 reporting countries.
• Passionate & Driven: Genuine passion for change management and driving seamless adoption in fast-paced environments.

Nice-to-Haves 🚀

• Domain Knowledge: Experience supporting Quote-to-Cash (Q2C), Order-to-Cash (O2C), ERP, CRM, or Supply Chain/Allocation transformations.
• Industry Background: Direct experience in Retail, Manufacturing, or Fast-Moving Consumer Goods (FMCG) is desirable

Randstad Technologies is acting as an Employment Business in relation to this vacancy.