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      • london, london
      • permanent
      • competitive
      • randstad business support
      We are currently recruiting for experienced full-time Customer Service Advisors to work for a market-leading mutual, not for profit organisation in a home-based role.This excellent opportunity is suited for a naturally friendly and helpful person who has a good understanding of excellent customer service and its delivery. Experience of working from home is preferred but not essential, however, the ability to be self-sufficient and motivated is important. This opportunity provides successful candidates security, excellent benefits, on going development and a great work-life balance.Brief Job DescriptionThe primary role of the Membership Customer Service Advisor is to receive incoming telephone calls in order to:* update member account details* answer queries and provide general advice and assistance* meet or exceed personal productivity targets* contribute to team productivity targets* meet or exceed personal quality targets* deliver an exceptional member experience* log and record all interactions onto the CRM system.Knowledge, Skill & Experience:The ideal candidate will come from a strong customer service background and have a affinity for customer service.The Candidates must also have:* the ability to provide the highest standards of customer service possible, delivering a personalised approach for each individual member* a degree* excellent verbal and written communication skills, and the ability to demonstrate these by telephone, e-mail and letter* the ability to retain and utilise complex product and technical information.* strong numeracy, literary and MS office skills* the ability to work individually and to motivate yourself* strong technical knowledge of computers would be a benefit* the ability to meet home working requirements, available on request* the ability to work efficiently under pressure while still delivering a premium service.If you believe the above describes you and would like to know more about the role and it's requirements please apply today with your CV.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      We are currently recruiting for experienced full-time Customer Service Advisors to work for a market-leading mutual, not for profit organisation in a home-based role.This excellent opportunity is suited for a naturally friendly and helpful person who has a good understanding of excellent customer service and its delivery. Experience of working from home is preferred but not essential, however, the ability to be self-sufficient and motivated is important. This opportunity provides successful candidates security, excellent benefits, on going development and a great work-life balance.Brief Job DescriptionThe primary role of the Membership Customer Service Advisor is to receive incoming telephone calls in order to:* update member account details* answer queries and provide general advice and assistance* meet or exceed personal productivity targets* contribute to team productivity targets* meet or exceed personal quality targets* deliver an exceptional member experience* log and record all interactions onto the CRM system.Knowledge, Skill & Experience:The ideal candidate will come from a strong customer service background and have a affinity for customer service.The Candidates must also have:* the ability to provide the highest standards of customer service possible, delivering a personalised approach for each individual member* a degree* excellent verbal and written communication skills, and the ability to demonstrate these by telephone, e-mail and letter* the ability to retain and utilise complex product and technical information.* strong numeracy, literary and MS office skills* the ability to work individually and to motivate yourself* strong technical knowledge of computers would be a benefit* the ability to meet home working requirements, available on request* the ability to work efficiently under pressure while still delivering a premium service.If you believe the above describes you and would like to know more about the role and it's requirements please apply today with your CV.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • london, london
      • permanent
      • £25,000 - £30,000 per year
      • randstad business support
      FOOD AND BEVERAGE SUPERVISOR Status: PermanentLocation: LondonSalary: £25,000 - £30,000 per annumStart Date: July 2021Our client, a leading catering business, is currently recruiting for a Food and Beverage Supervisor to join their team at their flagship site on a permanent basis.We are looking for a Food and Beverage Supervisor with a proven track record of working within a fast paced environment that works in high volume.As the Food and Beverage Supervisor you will be responsible for the following:- Manage all procedures in opening and closing of the store- Control and management of raw materials- Waste management (target zero waste)- Control and management of the coffee bar/grocery/dining room inventory- Management training of coffee bar staff about beverages recipes, according to- corporate training standards, with the support of Training Center and Marketing Retailing teams- Responsible on coffee bar service- Good management of workflows and ordersWhat you need to succeed:- Hospitality qualification or equivalent- 3-5 years experience in the Hospitality/Food & Beverage Sector- Hospitality Management qualification and/or equivalent- Excellent knowledge of Food Retail (restaurant, hotel, etc.)- People management (coffee bar, dining room)What to do now:For further information and to apply, please click the "Apply Now" button opposite. Alternatively you can email me on Matthew.Rea@randstad.co.uk and I will get back to you as soon as I can.If this is what you're looking for, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      FOOD AND BEVERAGE SUPERVISOR Status: PermanentLocation: LondonSalary: £25,000 - £30,000 per annumStart Date: July 2021Our client, a leading catering business, is currently recruiting for a Food and Beverage Supervisor to join their team at their flagship site on a permanent basis.We are looking for a Food and Beverage Supervisor with a proven track record of working within a fast paced environment that works in high volume.As the Food and Beverage Supervisor you will be responsible for the following:- Manage all procedures in opening and closing of the store- Control and management of raw materials- Waste management (target zero waste)- Control and management of the coffee bar/grocery/dining room inventory- Management training of coffee bar staff about beverages recipes, according to- corporate training standards, with the support of Training Center and Marketing Retailing teams- Responsible on coffee bar service- Good management of workflows and ordersWhat you need to succeed:- Hospitality qualification or equivalent- 3-5 years experience in the Hospitality/Food & Beverage Sector- Hospitality Management qualification and/or equivalent- Excellent knowledge of Food Retail (restaurant, hotel, etc.)- People management (coffee bar, dining room)What to do now:For further information and to apply, please click the "Apply Now" button opposite. Alternatively you can email me on Matthew.Rea@randstad.co.uk and I will get back to you as soon as I can.If this is what you're looking for, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £10.00 - £10.85 per hour
      • randstad business support
      Do you have a background in customer service? Are you looking for a role that supports students? Have you graduated from university? We are looking for candidates to join a exciting team for a London based University. This candidates needs to have great phone manner, patience and excellent interpersonal skills. JOB PURPOSE:To provide first line support services to students, staff via telephone and electronic channels as appropriate, delivering a first-class system of advice, information and customer service whilst ensuring compliance with agreed service levels.MAIN DUTIES AND RESPONSIBILITIES:* Staff the Hub contact centre and deal with the full range of enrolment related student queries; diagnosing and resolving those that can be dealt with immediately at first line and effectively diagnosing, explaining and referring students to specialist services where required;* Ensuring the best possible service is provided to all stakeholders at all times;* To ensure that student queries are answered with the aim of a first touch resolutionand within our agreed response time/s* Direct and deliver students to relevant drop in services or schedule enrolmentappointments;Candidates must be eligible to live and work in the UK.If you are interested and passionate about being a Telephone adviser and want to work for a London based University, don't hesitate, don't hesitate, apply today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      Do you have a background in customer service? Are you looking for a role that supports students? Have you graduated from university? We are looking for candidates to join a exciting team for a London based University. This candidates needs to have great phone manner, patience and excellent interpersonal skills. JOB PURPOSE:To provide first line support services to students, staff via telephone and electronic channels as appropriate, delivering a first-class system of advice, information and customer service whilst ensuring compliance with agreed service levels.MAIN DUTIES AND RESPONSIBILITIES:* Staff the Hub contact centre and deal with the full range of enrolment related student queries; diagnosing and resolving those that can be dealt with immediately at first line and effectively diagnosing, explaining and referring students to specialist services where required;* Ensuring the best possible service is provided to all stakeholders at all times;* To ensure that student queries are answered with the aim of a first touch resolutionand within our agreed response time/s* Direct and deliver students to relevant drop in services or schedule enrolmentappointments;Candidates must be eligible to live and work in the UK.If you are interested and passionate about being a Telephone adviser and want to work for a London based University, don't hesitate, don't hesitate, apply today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • london, london
      • temp to perm
      • £25.54 per hour
      • randstad business support
      JOB TITLE: Procurement Manager DURATION: TEMP to PERM (Temp for 6 Months)LOCATION: Remote PAY: £25.54 p/hHOURS: 35 PerWeekThe ClientThe University of East London has been pioneering futures since 1898: from the 2nd IndustrialRevolution through to where we are now, the 4th. We are a careers-led university, dedicated tosupporting our students to develop the skills, emotional intelligence and creativity needed to thrive in aconstantly changing the world. Vision 2028 has been developed to transform our curriculum, pedagogy,research impact and partnerships to make a positive difference to student, graduate and communitysuccess. Our ambitious but achievable goal is to become the leading careers-focused, enterprisinguniversity in the UK, one which both prepares our students for the jobs of the future and provides theinnovation to drive that future sustainably and inclusively. The DepartmentThe Finance Department provides financial support and advice to staff and students, and our mainfocus is to deliver quality financial information and advice through a team of about 38 staff, drawnmainly from our local communities here in East London. Between us we can speak more than 20languages.The Role Targets/KPIs are department targets set together and measured The role entails working with contracts already in place however more often than not the contracts will be new-sourced- and negotiated. The CandidateShould have worked in procurement beforePublic sector experience is desirable not essentialUniversity environment experience desirable not essentialCarried out tendering exercises themselves Have experience in negotiating with suppliers or putting contracts together Working with suppliers, legal or categories (understanding of various processes within procurement)Knowledge of legal terms Collaborator and a team workerWillingness to do the job Category Manager experience is desirable not essentialIf this role is for you, then please apply with an up to date CV Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      JOB TITLE: Procurement Manager DURATION: TEMP to PERM (Temp for 6 Months)LOCATION: Remote PAY: £25.54 p/hHOURS: 35 PerWeekThe ClientThe University of East London has been pioneering futures since 1898: from the 2nd IndustrialRevolution through to where we are now, the 4th. We are a careers-led university, dedicated tosupporting our students to develop the skills, emotional intelligence and creativity needed to thrive in aconstantly changing the world. Vision 2028 has been developed to transform our curriculum, pedagogy,research impact and partnerships to make a positive difference to student, graduate and communitysuccess. Our ambitious but achievable goal is to become the leading careers-focused, enterprisinguniversity in the UK, one which both prepares our students for the jobs of the future and provides theinnovation to drive that future sustainably and inclusively. The DepartmentThe Finance Department provides financial support and advice to staff and students, and our mainfocus is to deliver quality financial information and advice through a team of about 38 staff, drawnmainly from our local communities here in East London. Between us we can speak more than 20languages.The Role Targets/KPIs are department targets set together and measured The role entails working with contracts already in place however more often than not the contracts will be new-sourced- and negotiated. The CandidateShould have worked in procurement beforePublic sector experience is desirable not essentialUniversity environment experience desirable not essentialCarried out tendering exercises themselves Have experience in negotiating with suppliers or putting contracts together Working with suppliers, legal or categories (understanding of various processes within procurement)Knowledge of legal terms Collaborator and a team workerWillingness to do the job Category Manager experience is desirable not essentialIf this role is for you, then please apply with an up to date CV Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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