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        • north west london, london
        • permanent
        • £23,000 - £25,000 per year
        • randstad business support
        Randstad is working with a great Tech company based in North West London who are growing and looking to expand their Customer Services team. Our client a Tech business are looking for Customer Service Representatives to start ASAP. Salary: £23,000 - 25,000 per annumWorking hours: Shift rota basis - shifts will be varied and change due to demand, hours will include weekends with timings such as the following: 5am - 10am10am - 8pm 5pm - 10pmAs part of the Customer Service team, you will be responsible for helping both businesses and customers with getting the most out of their Tech tool. Responsibilities will include: - Offering support to users through multiple channels: LiveChat, Email & Social media- Helping businesses and customers with their day to day use of the app - Advising customers on how to improve reviews - Troubleshooting or escalating any technical issues - Handling complaints- Answering calls and handling queriesSkills and experience required:- Previous experience working in a similar Customer Service, Customer Care or Helpdesk, phone and live chat customer support type roles- Extremely confident on the phone with excellent communication skills both verbally and written- Work well under pressure and able to cope with requests coming in from multiple different channels - Confident use of google sheets and ability to pick up new programmes/platforms - - Ideally have experience using Zendesk or any omnichannel helpdesk software Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Randstad is working with a great Tech company based in North West London who are growing and looking to expand their Customer Services team. Our client a Tech business are looking for Customer Service Representatives to start ASAP. Salary: £23,000 - 25,000 per annumWorking hours: Shift rota basis - shifts will be varied and change due to demand, hours will include weekends with timings such as the following: 5am - 10am10am - 8pm 5pm - 10pmAs part of the Customer Service team, you will be responsible for helping both businesses and customers with getting the most out of their Tech tool. Responsibilities will include: - Offering support to users through multiple channels: LiveChat, Email & Social media- Helping businesses and customers with their day to day use of the app - Advising customers on how to improve reviews - Troubleshooting or escalating any technical issues - Handling complaints- Answering calls and handling queriesSkills and experience required:- Previous experience working in a similar Customer Service, Customer Care or Helpdesk, phone and live chat customer support type roles- Extremely confident on the phone with excellent communication skills both verbally and written- Work well under pressure and able to cope with requests coming in from multiple different channels - Confident use of google sheets and ability to pick up new programmes/platforms - - Ideally have experience using Zendesk or any omnichannel helpdesk software Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • kensington and chelsea, london
        • permanent
        • £16,000 - £18,000, per year, Holiday Pay + Pension + Benefits
        • randstad cpe
        Part Time ConciergePart Time Concierge - Kensington - Permanent - Leading Company Are you an experienced and professional Concierge or Building Assistant seeking work in Kensington? Are you customer focused, motivated and enjoy building management? Our leading Property Management client are seeking a part time concierge/porter to work at a prestige development in the Kensington area permanently on a part time basis. Working from the heart of the building, you will ensure the building is kept clean and safe to use, you will manage basic maintenance requirements, routine building inspections in addition to mail / post management. Start ASAP Monday to Friday 8am to 1pm (25 hours per week) £16k-£18k basic salary + benefits + holiday pay Excellent working environment Duties include:Managing the building front desk Meeting and greeting visitorsManaging post/parcels/deliveries Basic cleaning of general common areasProviding excellent customer service to residents and visitorsBasic daily maintainers and routine building checks Experience Needed:Proven residential concierge/porter experience Professional and customer focused Committed, reliable and loyal Good problem solving skills Basic cleaning and maintenance experience Immediate to start or short notice For further details on this role, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Part Time ConciergePart Time Concierge - Kensington - Permanent - Leading Company Are you an experienced and professional Concierge or Building Assistant seeking work in Kensington? Are you customer focused, motivated and enjoy building management? Our leading Property Management client are seeking a part time concierge/porter to work at a prestige development in the Kensington area permanently on a part time basis. Working from the heart of the building, you will ensure the building is kept clean and safe to use, you will manage basic maintenance requirements, routine building inspections in addition to mail / post management. Start ASAP Monday to Friday 8am to 1pm (25 hours per week) £16k-£18k basic salary + benefits + holiday pay Excellent working environment Duties include:Managing the building front desk Meeting and greeting visitorsManaging post/parcels/deliveries Basic cleaning of general common areasProviding excellent customer service to residents and visitorsBasic daily maintainers and routine building checks Experience Needed:Proven residential concierge/porter experience Professional and customer focused Committed, reliable and loyal Good problem solving skills Basic cleaning and maintenance experience Immediate to start or short notice For further details on this role, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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