thank you for subscribing to your personalised job alerts.

    3 jobs found in atherton, north west

    filter3
    • specialism1
      working in
      show 3 jobs
      clear filter
    • location1
      location & range
        show 3 jobs
        clear filter
      • job types
        job types
        show 3 jobs
        clear filter
      • salary
        salary
        show 3 jobs
        clear filter
      clear all
        • manchester, north west
        • contract
        • £20,000 per year
        • full-time
        An exiting opportunity has arisen to join one of the largest FMCG businesses in the UK as they seek a Korean speaking customer service executive working from home for a 6 month fixed term contract to assist with covering peak working a variation of shifts (days)Developing & maintaining relationships with customers is crucial to the success and expansion of the client to assist with supporting there ambitious growth.They are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking help drive them forwardResponsibilities of the role: Resolving customer queries via Telephone, Email, Live Chat & Social Media channelsWorking within the international Customer Service TeamWorking to department targetsMaintaining a high level of quality on each call or contactStriving for first time resolutionBuilding customer relationshipsUnderstanding customer needs and providing suitable resolutionsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        An exiting opportunity has arisen to join one of the largest FMCG businesses in the UK as they seek a Korean speaking customer service executive working from home for a 6 month fixed term contract to assist with covering peak working a variation of shifts (days)Developing & maintaining relationships with customers is crucial to the success and expansion of the client to assist with supporting there ambitious growth.They are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking help drive them forwardResponsibilities of the role: Resolving customer queries via Telephone, Email, Live Chat & Social Media channelsWorking within the international Customer Service TeamWorking to department targetsMaintaining a high level of quality on each call or contactStriving for first time resolutionBuilding customer relationshipsUnderstanding customer needs and providing suitable resolutionsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • warrington, north west
        • temporary
        • £12.31 per hour
        • full-time
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        • bury, north west
        • permanent
        • £17,000 - £19,000 per year
        • full-time
        A great opportunity has become available to join one of if not the best utility providers in the north west as part of their growing Customer Service Team The business has grown greatly over the past 12 months and they are going to continue doing so over the next 12 months across the business. This role will be part of a team of 6 Customer Service Advisors and will be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, aas you will be handling a variety of complex queries, a long with letter generation and helping with audit preparationResponsibilities in the role: Receives customer requests by telephone or email, provides information requested or ascertains who best to provide the informationEnsure customer and broker enquiries are resolved within a timely and effective mannerShared management of the busy shared customer enquiry inboxProcess all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)Liaising with associated third parties both verbally and in writingSeek to identify process or system improvementsEnsure documents and letters are produced and distributed accurately Maintaining data accuracy Type documents as requestedKeeping notes on customer accounts up to dateYou will be working in the office from day 1, and the role is Monday to Friday 8.30-5pm; Also On offer is a competitive salary, with a yearly pay review and yearly bonus scheme up to 10% of annual salary, they are in the process of building an on site gym with dress down everyday and payday breakfast!To be considered for an October start, please apply below. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A great opportunity has become available to join one of if not the best utility providers in the north west as part of their growing Customer Service Team The business has grown greatly over the past 12 months and they are going to continue doing so over the next 12 months across the business. This role will be part of a team of 6 Customer Service Advisors and will be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, aas you will be handling a variety of complex queries, a long with letter generation and helping with audit preparationResponsibilities in the role: Receives customer requests by telephone or email, provides information requested or ascertains who best to provide the informationEnsure customer and broker enquiries are resolved within a timely and effective mannerShared management of the busy shared customer enquiry inboxProcess all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)Liaising with associated third parties both verbally and in writingSeek to identify process or system improvementsEnsure documents and letters are produced and distributed accurately Maintaining data accuracy Type documents as requestedKeeping notes on customer accounts up to dateYou will be working in the office from day 1, and the role is Monday to Friday 8.30-5pm; Also On offer is a competitive salary, with a yearly pay review and yearly bonus scheme up to 10% of annual salary, they are in the process of building an on site gym with dress down everyday and payday breakfast!To be considered for an October start, please apply below. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

      thank you for subscribing to your personalised job alerts.

      It looks like you want to switch your language. This will reset your filters on your current job search.